Majlis Grand Mercure Residence Abu Dhabi 5 stars

Customer review rating (ALL Rating) 4.5/5 1,120 reviews

ALLSAFE approved hotel

Majlis Grand Mercure Residence Abu Dhabi
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+ 22 Services

Hotel extras

  • Fully-equipped kitchens

  • Outdoor swimming pool

  • Free WIFI

  • Family rooms

  • Private indoor car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Majlis Grand Mercure Residence Abu Dhabi

Zayed The 1st Street
Electra Street
Tourist Club Area
53400 abu dhabi
united arab emirates

Tel: +97124081111

Fax: (+971)2/4081000

Check-in from 14h00

Check out up to 12h00

  • ABU DHABI MAIN BUS STATION :  5.00KM

  • By plane

    ABU DHABI INTL At 34km / 21.13 miles - Shuttle paying

GPS :24.494556, 54.376223

Companies

  • ABU DHABI MALL 1.0 km / 0.62 mi
  • ADCO 5.0 km / 3.11 mi
  • ADGAS 1.0 km / 0.62 mi
  • ADNATCO 1.5 km / 0.93 mi
  • ADNOC 0.4 km / 0.25 mi
  • AL MASAOOD TRAVEL 4.3 km / 2.67 mi
  • CHINA CIVIL ENG 0.8 km / 0.5 mi
  • MOTT MCDONALD 7.9 km / 4.91 mi
  • NIRVANA TRAVEL 2.5 km / 1.55 mi
  • PARSONS BRINKERHOFF 0.5 km / 0.31 mi
  • REEM ISLAND 7.0 km / 4.35 mi
  • SADIYAT ISLAND 11.0 km / 6.84 mi
  • SOWWAH ISLAND 2.0 km / 1.0 mi
  • TAKREER 1.5 km / 0.93 mi
  • UNION NATIONAL BANK 0.3 km / 0.19 mi
Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • One Restaurant
  • No Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 5 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 198 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 37 connecting rooms
    • 77 non-smoking rooms
    • 18 floors
  • Languages spoken at the hotel
    • French
    • Russian
    • Arabic
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • AUH Additional charge
    • ABU DHABI INTL Additional charge
  • Private Indoor Parking
    • On site
    • 84 parking spaces
    • Private
    • Parking opened 24/7
    • Parking with security service
    • Valet parking
Well-being
  • WellFit Additional charge
    • Outside
    • On site
  • WellFit
    • On site
    • Sauna room
    • Jacuzzi/Whirlpool bath

Your meetings and events

Studio Twin Bed is 37 sq.m. with fully furnished and equipped kitchenette, room management control panel, LCD Hi-Definition Personalized Interactive TV, DVD player & 2 ports USB connection for TV and in-room safe

Room descriptions and layouts

meeting rooms

From 1 to 70 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Studio King Bed

Accessible room

  • Max. number of persons: 4
  • Area: From 37 / 398 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our guest reviews for
Majlis Grand Mercure Residence Abu Dhabi

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,120 reviews

TripAdvisor Rating 4.5/5

531 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice apartment, good location

Customer review rating 4.5/5

Olivier G. Business - 05/11/2021 Confirmed reviews ALL

I was given an upgrade to a very spacious apartment. Everything went fine. Thx for the complimentary fruit basket.

Dear Olivier G., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Perfect location

Customer review rating 3.5/5

Maria Families - 05/11/2021 Confirmed reviews ALL

Overall satisfied with the stay. The hotel is a bit old and furniture and carpets are a bit worne out but overall well maintained. Reception staff and concierge are the best, very polite and efficient. The only real downside is the restaurant - the waiters there are extremely unqualified, not able to serve everyone on time and don't know the difference between Americano and filter coffee. The food is also so-so and it gets the worst on Fridays when they have a brunch - then the restaurant is full because they start late and people are hungry by 9 am and waiters so not handle the capacity at all. Breakfast needs to be improved drastically. Aside from that, is a good value for money and just perfect location close to everything you might need.

Dear Maria S., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Great place to stay and will highly recommend to friends & family. Customers Service is great too!

Customer review rating 5.0/5

Shei M. Families - 04/11/2021 Confirmed reviews ALL

Great hotel with superb food & excellent customer service! Enjoyed the Spa services too :) will surely be back again as usual!

Dear Marshelle M., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Great stay

TripAdvisor rating 4.0/5

davescheijvens Family - 30/10/2021 TripAdvisor review

Really enjoyed my first stay in Abu Dhabi at the Majlis. Really pleasant stay in the spacious rooms with great service in a great central location. Would definitely stay here during my next visit to Abu Dhabi

Dear Guest, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Good location, great staff

Customer review rating 4.5/5

Marc Solo - 07/10/2021 Confirmed reviews ALL

I am a returning long-stay guest, and have to say that the staff are all brilliant. Always helpful, patient, and diligent in their efforts.

Dear Marc P., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Pleasant hotel in the heart of Abu Dhabi

Customer review rating 3.5/5

Nick Business - 03/10/2021 Confirmed reviews ALL

Conveniently located business style hotel in the heart of Abu Dhabi. Pleasant and spacious rooms but there was no real ambiance within the hotel. it was all a bit too sterile and cold. The breakfast on the top floor is not a particularly nice experience due to their mandatory Covid restrictions where they are still not allowing guests to help themselves at the Buffet, even though the waiting staff do not really comply with basic protocols of sanitizing the tables correctly. It really was a bit of a sham with lazy staff not listening to their guest orders and simply trying to bring them what they felt they should be eating and drinking. There needs to be some staff training in this venue.

Dear Nicholas Godfrey C., Thank you for taking the time to tell us about your experience at the Majlis Grand Mercure Residence Abu Dhabi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Great stay

Customer review rating 5.0/5

Dr A. Business - 29/08/2021 Confirmed reviews ALL

Comfortable clean rooms and good service, located at a convenient place . Would prefer staying here with my family and also when I travel for work. Thank you

Dear Anil Kumar Tiramulai K., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

ABU DHABI trip 08/2021

TripAdvisor rating 5.0/5

FREDERICKFO 22/08/2021 TripAdvisor review

Majlis Grand Mercure Residence Hotel is an excellent opportunity to stay in the Abu Dhabi area. Good location, closer to groceries, bus, shoppings, restaurants. Majlis Grand Mercure staff from the front desk, housekeeping, restaurant, concierge, stores are customer service oriented, helpful, and very willing to help and assist always.

Dear Guest, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Excellent Hotel and Location

Customer review rating 4.5/5

Sahir Families - 02/08/2021 Confirmed reviews ALL

First time at this hotel, they upgraded room for free of charge, enjoyed well, Excellent hotel in the heart of the City with many supermarket and shopping, felt like we are in our another home, very spacious rooms and fully furnished room and fully equipped kitchen one bed room apartment, over all excellent, next time if we want to stay in Abu Dhabi definitely we will choose this hotel. Staff including receptions are very helpful and friendly

Dear Guest, We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Great clean rooms, best service , good customer service

Customer review rating 5.0/5

Dr A. Solo - 01/08/2021 Confirmed reviews ALL

I have been Majlis Grand Mercure guest many times as solo visitor and with family, we have used both studio and double bedroom serviced apartment, excellent rooms, front desk, concierge and sales team are all very customer oriented, great service and the complimentary fruits and water is such great help when you check in it helps to manage hunger until food is ordered , thanks

Dear A. Kumar K., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Good location, very good staff allround.

Customer review rating 4.0/5

Rajinder B. Families - 18/05/2021 Confirmed reviews ALL

A very comfortable stay of more than a month. The staff were very accomodating and friendly.

Dear Rajinder B., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

A well-furnished home in the middle of the city!

TripAdvisor rating 5.0/5

nkarthik2020 Business - 21/12/2020 TripAdvisor review

The hotel is located in the heart of the city, with all the amenities near by. I stayed in an one-bedroom suite, which comes with a fully equiped kitchen including a fridge, microwave oven, electric stove and some cutlery. The living room was also spacious with a dining table, sofa set, and TV. So it was almost like living in a fully-furnished one-bedroom apartment.

Dear Guest, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

ANOTHER FINE STAY

TripAdvisor rating 5.0/5

Robert L Solo travel - 08/01/2020 TripAdvisor review

Ideally-situated, extremely friendly and well-appointed - I choose to stay here every time I visit Abu Dhabi. The rooms are of a good size, equipped with small kitchens and washing machines. The café on the ground floor is excellent. Staff throughout the hotel are superb.

Dear Guest, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Majlis Grand Mercure Residence

Customer review rating 4.0/5

Tim N. Solo - 30/12/2019 Confirmed reviews ALL

Majlis Grand Mercure Residence provides a very good service. The apartments are spacious and well appointed, the staff helpful and friendly. The location is good for people working or visiting central Abu Dhabi.

Perfect, as ever.

Customer review rating 5.0/5

Simon Solo - 28/12/2019 Confirmed reviews ALL

Concierge, reception, cafe, housekeeping, business suite, all staff absolutely wonderful. It is such a welcoming and happy place to stay. Probably the cleanest hotel I have ever stayed in.

A clean and neat facility with helpful, friendly staff close to all you need in the city.

Customer review rating 4.5/5

Gary S. Business - 09/12/2019 Confirmed reviews ALL

Being a long term resident having somewhere to live that can feel like it is your home and not just another hotel is so important. That is the feeling I have here like I am at home among friends. As I work from home a lot having that feeling is important, not being like just another guest who passes through. I even get good morning calls at times from reception just to say good morning, a small hing maybe but again it adds to the home feeling.

Dear Gary S., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Excellent hotel

Customer review rating 5.0/5

Yousif Solo - 08/12/2019 Confirmed reviews ALL

Nice suite room and all entertainment facilities available

Dear Yousif A., We very much appreciate your comments regarding your stay at the Majlis Grand Mercure Residence Abu Dhabi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

F1 Abu Dhabi Amicale POST Luxembourg

TripAdvisor rating 5.0/5

Mike271268 Business - 05/12/2019 TripAdvisor review

Thanks to Luisa Barruga from the Sales, the GM and all the staff, your are the best :-) My group was very comfortable and they feel all good in Majilis. The second time that we have make this choice and not the last one. Merci beaucoup

Dear Guest, Greetings of the day! Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. Regards, Management

Family trip

TripAdvisor rating 4.0/5

FXMathias Family - 29/10/2019 TripAdvisor review

Only valet parking is allowed, scares me when I'm using a rental car. The Breakfast room and restaurant is really small. A lot of workers (maybe russian) live there so it was full in the evening. Some of the food (dinner buffet) was too cold.

Excellent property, service not so excellent

TripAdvisor rating 4.0/5

Geoffrey M Couples - 27/10/2019 TripAdvisor review

The suite was excellent, & service generally good, except the wake-up call for 5.00am on the day of departure did not occur! Luckily I was awake at 5.00am without the call!! Overall, an enjoyable stay

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