Novotel Paris Saint Denis Stade Basilique Hotel 4 stars

Customer review rating 4.3/5 2,546 reviews

Novotel Paris Saint Denis Stade Basilique
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+ 18 Services

Hotel extras

  • 10 minutes' walk from the Stade de France

  • Seven meeting rooms, close to the business district

  • Restaurant and bar serving authentic Spanish tapas

  • Fitness room and video games area for children

  • Stade de France metro station within walking distance of the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Paris Saint Denis Stade Basilique

1 Place de la Porte de Paris
93200
saint denis
france

Tel: +33155999595

Fax: (+33)1/55999596

Check-in from 12h00

Check out up to 12h00

  • 153, 170, 239, 253, 255 ET 356 :  PORTE DE PARIS

  • METRO 13 AU PIED DE L HOTEL :  13 PORTE DE PARIS

  • By plane

    CHARLES DE GAULLE At 20km / 12.43 miles

  • By plane

    ORLY At 35km / 21.75 miles

  • By plane

    ROISSY CDG At 18km / 11.18 miles

  • By train

    GARE DE LYON At 15km / 9.32 miles

  • By train

    GARE DU NORD ET EST At 4km / 2.49 miles

  • By train

    GARE DU NORD ET EST At 5km / 3.11 miles

  • By train

    GARE MONTPARNASSE At 15km / 9.32 miles

  • By train

    GARE SAINT LAZARE At 8km / 4.97 miles

GPS :48.930016, 2.357085

Exhibition and convention centre

  • DISNEYLAND PARIS 32.0 km / 19.88 mi
Exhibition and convention centre

Your meetings and events

All of our "premium" meeting rooms, ranging from 269 to 753 sq. ft., are fully connected and have natural daylight.

meeting rooms

From 1 to 98 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Soundproof

  • Flipchart

  • Meeting room

  • Audio and video equipment

  • Videoconferencing

  • Day light

  • WIFI access

  • Video equipment

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Combine work and relaxation in complete serenity. The newly designed Executive Room welcomes you with its features designed especially for you: free premium WIFI and minibar, iPod dock, Nespresso coffee and tea, wellbeing kit, robe and slippers. Do you need a bit more space for the family? The Suite has a living room, bedroom and bathroom with shower, tub and separate toilet. Free WIFI and minibar, iPod station, Nespresso coffee and tea and a wellness kit with bathrobe and slippers.

Superior Room - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room - twin beds

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Superior Room - 1 double bed and twin beds

Accessible room
  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room - 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

GOURMET BAR RESTAURANT

Type of cuisine: French

Within the peace and quiet of our lush patio or our room with plenty of natural light, now is the perfect time to discover our uniquely fresh and balanced stone-grilled cuisine, inspired by seasonal products

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Non contractual photo

The Gourmet Bar is an open space with a warm, cozy atmosphere perfect for relaxation. For a business appointment or a drink between friends, it has everything you need to share a pleasant moment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Paris Saint Denis Stade Basilique

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,546 reviews

tripadvisor

TripAdvisor Rating 4.0/5

445 reviews

All that I've come to expect

Customer review rating 4.3/5

Trevor W. Solo - 19/03/2020 Confirmed reviews ALL

Staff were very kind

Dear M. W., We very much appreciate your comments regarding your stay at the Novotel Paris Saint-Denis Stade Basilique. We are glad that your experience met your expectation! Looking forward to welcoming you back, Sincerely, Romain CRESPEL Deputy Manager

Good Stay

Customer review rating 4.3/5

Roberta D. Couples - 16/03/2020 Confirmed reviews ALL

Everything was easy! parking was located close by ,breakfast was outstanding reception went well .I didn’t get a chance to drink my welcome drink but that was included in my visit and was nice also fresh water bottles

Dear Mrs D., We very much appreciate your comments regarding your stay at the Novotel Paris Saint-Denis Stade Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romain CRESPEL Deputy Manager

Parking nightmare

Customer review rating 4.3/5

Philippe Business - 09/03/2020 Confirmed reviews ALL

Hotel is OK, although diner snacks list is very short. But the in and out of PARKING is a nightmare, tickets not working - We had to fight with that every time, and lost 20 minutes in negociations every time. Never again......

Everything I wanted was provided

Customer review rating 4.3/5

Anonymous Solo - 13/02/2020 Confirmed reviews ALL

As above

Great for Stade de France

Customer review rating 4.3/5

Nigel Couples - 11/02/2020 Confirmed reviews ALL

Stayed here for the France v Italy rugby game. Very convenient new hotel, with small parking lot hidden in the back of the main local parking lot. Decent food, and staff were on the whole pleasant and pro.

Friendly and helpful staff.

Customer review rating 4.3/5

Len Couples - 06/02/2020 Confirmed reviews ALL

We had a short stay at a very busy time - when the International rugby was on at the Stade. The reception and housekeeping staff were always friendly and helpful. Unfortunately they had no draught beer on Monday so we had to find a local bar. On return we ordered a final glass of wine at the hotel bar. The barman who served us continued a conversation with three frenchman, who were sitting at the bar, throughout the time he was serving us - the only display of ill manners that we experienced during our stay.

Customer review rating 4.3/5

T. Couples - 05/02/2020 Confirmed reviews ALL

Hotel bien Restauration nulle

Good, as expected

Customer review rating 4.3/5

Trevor W. Solo - 28/12/2019 Confirmed reviews ALL

Generally good. Room was too warm & air-conditioning (which was on most of the time) didn't seem to cool it down much

Room too warm

Customer review rating 4.3/5

Anonymous Business - 22/12/2019 Confirmed reviews ALL

While the hotel room was overall fine, I could not get the room temperature to a comfortable level - my colleagues staying at the hotel said the same thing. It was too warm even when i turned the thermostat to minimum level.

No water, no service

Customer review rating 4.3/5

Thomas R. Business - 28/10/2019 Confirmed reviews ALL

During the one night i stayed in the hotel, there was no running water which was only indicated by a small printout in the elevator. The next morning there was water but only extremely cold. It was unbearable to shower or wash one's hair with it. I really expect better when traveling for business. Especially the man at the counter simply shrugged it away and did not even offer any reimbursement or apology. I really wasnt as prepared as i wanted to be at the following business appointment. As a long customer of the Accor Group i was severely disappointed in your services

Satisfactory as expected

Customer review rating 4.3/5

Trevor W. Solo - 26/10/2019 Confirmed reviews ALL

Satisfactory , but room was stuffy (the air-conditioning didn't seem to be working) Also, next time, I would prefer a room at the back of the hotel

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel Paris Saint-Denis Stade Basilique. We are glad that your last stay met your expectations. I will share your comments with our maintenance team regarding your last stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romain Crespel Deputy Manager h9…

Room ok, waiting 15 minutes for checkin as platinium not ok. Restaurant not ok.

Customer review rating 4.3/5

Pierre R. Business - 19/10/2019 Confirmed reviews ALL

Very strange location (front of the hotel). Room was nice. Nobody at the priority desk and having to wait more than 15 minutes as platinum member is not ok. Regarding the breakfast, this is the standard IBIS one at Mercure price => cost/quality ratio too high. Diner was catastrophic. Over 4 starters, only one was available. Regarding the main course (poulpes) it was a mix of reheated ones with few others just cooked. The first part was quite overcooked => very bad.

Absolutely inaceptable long check in procedure. Rest good

Customer review rating 4.3/5

Anonymous Business - 14/10/2019 Confirmed reviews ALL

Over 30 minutes to check-in although I had done it upfront via Internet. Procedure totally useless

Dear M. G., Thank you for taking the time to tell us about your experience at the Novotel Paris Saint-Denis Stade Basilique. We are glad that your overall experience in our hotel met your expection. However, we were sorry to hear what happened at your check-in. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Romain Crespel Deputy Manager h9…

Awesome Hotel in a lousy area

TripAdvisor rating 4.0/5

lovefoodtravel72 Family - 10/10/2019 TripAdvisor review

We are regulars at Novotel. As always a great Hotel, modern, clean and renovated. Breakfast was good. Service in the restaurant was not so good. The croissants were not being filled up regularly. The area where the hotel is located is bad. Drug dealers in the front of the Hotel the whole day. Not just 1 or 2 of them.. about 10 of them. Starting from 6 in the morning and thru till late in the night. The metro station is just 10 meters from the hotel, .. so the 10m past the drug dealers would be a run. In the metro station itself, it was not scary. Though the metro station is across, the room was quiet and we were not disturbed. The windows kept the noise completely out.

Service was not good as before

Customer review rating 4.3/5

Anonymous Business - 06/10/2019 Confirmed reviews ALL

The service in the bar and the pizza were terrible !! This was not my experience before. Also at the breakfast, the service was not friendly

Dear Mrs D., Thank you for taking the time to tell us about your experience at the Novotel Paris Saint-Denis Stade Basilique. I am sorry that your stay did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with the Food and Beverage Team to prevent future occurrence. For your next stay in our property, do not hesitate to contact me directly, I will make sure that your experience meet your expectation. Looking foward to welcoming you back, Sincerely, Romain Crespel Deputy Manager h9…

Comforatble but service not atentive to request

Customer review rating 4.3/5

Salvador Business - 05/09/2019 Confirmed reviews ALL

Comforatble but service not atentive to request

Dear Mister B., Thank you for taking the time to tell us about your experience at the Novotel Paris Saint-Denis Stade Basilique. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with the maintenance département to prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Romain Crespel Adjoint de Direction h9…

Very good - courteous service -nice room but could have done with a kettle I had a Nespresso machine which I didnt have a clue how to use

Customer review rating 4.3/5

Trevor W. Couples - 28/08/2019 Confirmed reviews ALL

Overall very satisfied - will come again

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel Paris Saint-Denis Stade Basilique. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Do not hesitate to contact me directly for your next stay, we would be pleased to organise a kettle in your room for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romain Crespel Adjoint de Direction h9…

Mrs

Customer review rating 4.3/5

Lucy K. Families - 26/08/2019 Confirmed reviews ALL

It's was horrible as I had my car broken into and all my stuff was stolen at the hotel cat park .I will never stay there again.

Short stay, good location for airport & city

Customer review rating 4.3/5

Andrew B. Couples - 23/08/2019 Confirmed reviews ALL

Chose this hotel for the location at the end of a France holiday. Wanted to be close to airport for morning departure, but also close to metro for access to downtown Paris. Room was quite good & decent size. Would have been nice to have proper coffee cups & wine glasses rather than paper & plastic cups. Basin drainage was very bad (room 401). It would be a good idea to explain after hours front door access. It is quite intimidating to come back late & have no signage about how to get in the door while surrounded by lots of people congregating near the hotel entrance. We were not the only ones having this issue.

Easy access to metro and bus, good breakfast, modern room

Customer review rating 4.3/5

Marianne Families - 20/08/2019 Confirmed reviews ALL

We enjoyed our stay. The hotel was family friendly with easy access to the metro and bus stations. Nice breakfast with variety of choices to eat and drink. Modern room with view of the Stadt De France. My only negative comment is that the common areas were not that clean.

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