Sofitel Sydney Darling Harbour Hotel 5 stars

Customer review rating 4.6/5 23,639 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Sofitel Sydney Darling Harbour
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+ 27 Services

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 stylish rooms and suites with breathtakingviews

  • Sweeping views from our top floor club Millesime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY KINGSFORDPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Babysitting on requestPaying
  • Boat excursions (Nearby)Paying
  • Bicycles rental
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour
12 Darling Drive
2000 Sydney, Australia
2000
sydney
australia

Tel: +61283888888

Fax: (+61)2/83888868

Check-in from 15h00

Check out up to 11h00

  • LIGHT RAIL :  L1 CONVENTION

  • By plane

    SYDNEY KINGSFORD At 7.3km / 4.54 miles - Shuttle paying

  • By train

    CENTRAL STATION At 1.7km / 1.06 miles

GPS :-33.872908, 151.198704

Companies

  • COMMONWEALTH BANK 0.9 km / 0.56 mi
  • FAIRFAX 1.1 km / 0.68 mi
  • GOOGLE 0.8 km / 0.5 mi
  • PWC AUSTRALIA 1.0 km / 0.62 mi
Companies

Your meetings and events

meeting rooms

From 1 to 450 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

  • Hotel connected to conv. centre

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Give your Sydney journey a sophisticated setting by choosing a beautiful harbour-side haven from 590 luxurious rooms, including 35 lavish suites. Spread over 35 floors enjoy the latest technology and contemporary décor with chic French touches.

SUPERIOR ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Double Size Beds

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, Corner Room

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 1 King Size Bed, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Double Size Beds, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, Corner Room, Darling Harbour View

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, Club Millésime Benefits, 1 King Size Bed, Corner Room

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, Club Millésime Benefits, 1 King Size Bed, Darling Harbour View

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, Club Millésime Benefits, 2 Double Size Beds, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

ATELIER BY SOFITEL

Type of cuisine: French

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit! Closed Monday to Thursday.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ESPRIT NOIR LOBBY BAR

Non contractual photo

Esprit Noir Lobby Bar is the place for stimulating conversations or micro meetings, or simply sitting back and relaxing. Enjoy coffee and croissant on the go or get in the evening mood over finely crafted drinks & beers. Open Sat & Sun, 7am-11am

LE RIVAGE POOL BAR

Non contractual photo

Le Rivage Pool Bar offers a picturesque piece of the Riviera and serene Mediterranean escape, overlooking Darling Harbour. Enjoy locally-inspired cocktails and delicious poolside classics . Closed Monday to Friday.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHAMPAGNE BAR

Non contractual photo

Savour the world's finest bubbles or take in the sunset with a classic cocktail in hand, enjoying our chic interiors, majestic high ceilings and dazzling panoramic views of the city skyline. Open: Friday & Saturday, 3pm till late

Menu (PDF)

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Sydney Darling Harbour

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

23,639 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,199 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located beautiful views

Customer review rating 4.6/5

Ellen C. Couples - 23/09/2020 Confirmed reviews ALL

You must urgently improve your booking website its too complicated and your central phone bookings. The phone bookings is the worst I have ever tried to use. I called twice on a weekend I thought it was a robot. I could not be heard or understood I would not have stayed with you unless my husband battled to book on line after many attempts. We had a great stay; The Sofitel staff were warm friendly and helpful. I think the staff are getting a little board with the signing because of Covit 19 at the Dining room and Champaign Bar level 3 they could do with rotation of duty. Room service for breakfast was lovely. The Bar fridge in our room (2708) needs checking as it’s not cold. It was our Anniversary it was lovely to be spoilt. Please thank the young man that signed us in he provided us with a lovely room and he was delightful.

Great Stay

Customer review rating 4.6/5

Patrick H. Couples - 23/09/2020 Confirmed reviews ALL

I had a great time overall at the Sofitel. Being my first time there, I was welcomed and warmly introduced to the staff and amenities. I could not complain

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

great views

Customer review rating 4.6/5

Sean Couples - 23/09/2020 Confirmed reviews ALL

awesome views clean rooms

Great location, great champagne bar, comfortable bed, needed better lighting on bathroom mirror

Customer review rating 4.6/5

Felicia C. Friends - 22/09/2020 Confirmed reviews ALL

We had a lovely stay my husband arranged for rose petals through the hotel on our bed for my birthday which was lovely & a bottle of wine which we paid for & I paid extra for a bath also, we are Accor members & our friends also stayed at the hotel & received a free bottle of wine but we didn’t was a bit disappointed In this .

Customer review rating 4.6/5

John C. Couples - 22/09/2020 Confirmed reviews ALL

all good ... housekeeping could have been a little quicker responding to a request for a pen - but hey that's a 'first world " problem we very much enjoyed our stay thanks !

Good location

Customer review rating 4.6/5

Darcy Couples - 22/09/2020 Confirmed reviews ALL

Surprised my girlfriend with a night away

Great Stay

Customer review rating 4.6/5

Gina M. Friends - 22/09/2020 Confirmed reviews ALL

Staff were professional and very careful about COVID-19. I felt safe and secure. Well located. The only thing that I would have liked is when I went to enquire about my missing earring and it was not found, the staff member should have taken my details in the event that my earring was found at a later date. This is disappointing as the earring was very special to me. I also thought the valet parking of $84.00 was excessive.

Bonjourr Gina M., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Beautiful hotel, friendly staff,

Customer review rating 4.6/5

Natalie C. Couples - 22/09/2020 Confirmed reviews ALL

Loved our stay . Bit frustrating with waiting 20 mins for lifts due to 4 person rule but understand. Definitely would love to stay again

bonjourr Natalie C., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do appreciate your feedback with regard to social distancing in the lifts and thank you for adhering to the 4 people per lift guide. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Modern 5 star in a perfect spot

Customer review rating 4.6/5

Chris M. Families - 22/09/2020 Confirmed reviews ALL

We booked two adjoining rooms to prepare for our wedding in Darling Harbour. The rooms were gorgeous and the views even better!

Bonjour Chris M., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Great Stay

Customer review rating 4.6/5

Mb Families - 22/09/2020 Confirmed reviews ALL

Boked 1 night to celebrate my birthday. It was fabulous

Another good stay

Customer review rating 4.6/5

Alex C. Couples - 22/09/2020 Confirmed reviews ALL

Platinum member, multiple stay repeat guests. Hotel service was amazing and prompt as usual. Room was excellent and well kept. Our experience at Atelier was average and I have addressed this in another similar email survey. We understand that many experiences have changed due to COVID although we were disappointed to see the Champagne Bar closed on all but a Fri & Sat night. As Sydney’s premier hotel one would think it would be open outside of these days, even if only for limited hours. The same goes for breakfast, surely there is a way to allow guests to enjoy breakfast somewhere without having room service as the only option? I understand it’s also about staffing and costs, which I appreciate however if you can do it on the weekend, it’s obvious it can be done. Some of these services need to be extended if you wish to remain in the top spot in Sydney. We were also disappointed to see the Pool area closed on Monday (30c day) without prior notice, which wasn’t helped by a sign at the pool entry advising it was closed, but the dates it noted were all historic. Overall we enjoyed our stay as usual and we’re glad to be able to enjoy the hotel again.

Close to everything, great stay.

Customer review rating 4.6/5

Deb Families - 22/09/2020 Confirmed reviews ALL

We had a two night stay to celebrate a birthday. We were originally staying with Mecure Sydney but they transferred us to the Sofitel in a very smooth process. Staff were great and helpful - Covid19 has caused some changes to the bar and the restaurant process but we were still able to manage around it.

Excellent Stay, Treated magnificently

Customer review rating 4.6/5

Josh Couples - 22/09/2020 Confirmed reviews ALL

We had a lovely stay, the room was nice. The staff were lovely and treated us extremely well.

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Awesome stay.

Customer review rating 4.6/5

Johnny D. Couples - 22/09/2020 Confirmed reviews ALL

Stayed here for our wedding anniversary in September 2020 and received a complimentary upgrade which was a nice surprise. The room was superb! Had pre-dinner drinks & canapes at the Club Lounge which had great views of Darling Harbour. The champange was absolutely delicious, apparently they only serve it at the Sydney & Paris hotels. Had breakfast at the lounge the next day & afternoon tea in our room. The food was very nice. In my opinion, what made they stay the most enjoyable were the lovely staff who were very attentive and lots of fun to chat too.

Very enjoyable, very relaxing

Customer review rating 4.6/5

Jim Couples - 22/09/2020 Confirmed reviews ALL

Overall experience was great - however I'd like to raise two points - no welcome gift for being a GOLD Accor loyalty member; and - no free upgrade offered for being a GOLD Accor loyalty member - even though the hotel offered a week prior a stand-by upgrade at a cost.

Great View Comfy Bed

Customer review rating 4.6/5

R D. Solo - 22/09/2020 Confirmed reviews ALL

Great View Comfy Bed and nicely fitted out stylish room

Bonjour Roland D., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Well located and the room was fantastic

Customer review rating 4.6/5

Ken S. Couples - 21/09/2020 Confirmed reviews ALL

Did not get what we paid for and made to feel like we were asking too much all the time. The club was offered for only 2 days when we stayed for a full week. Fell well short of our expectation. This was a very special occasion for us very very disappointed.

Beautiful hotel

Customer review rating 4.6/5

Jennifer Couples - 21/09/2020 Confirmed reviews ALL

We had an overnight stay in the corner suite (thanks for the upgrade!) amazing views and beautiful room - one drawback is you can hear the people next door and the door closing. Minor flaw only! The restaurant is beautiful we got to have dinner and breakfast there and we could use our accor discount. The Covid safe protocols are impressive and you can see the staff wearing masks and cleaning tables. Too bad we couldn’t use the pool as it was raining but we will be back with the kids to enjoy it. All staff were wonderful especially the front entrance staff.

Bonjour Jennifer, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Great city position

Customer review rating 4.6/5

Andrew S. Business - 21/09/2020 Confirmed reviews ALL

Too short

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Ordinary

Customer review rating 4.6/5

Andrew M. Couples - 20/09/2020 Confirmed reviews ALL

The staff are making the of these Covid times, but it was very disappointing not to be able to experience either restaurants or cocktail bars. After getting home a 2nd charge $7.61 for a mini bar charge. First, we never use the mini bars anywhere we either use the cocktail bar or go out. Second, we were not asked at time of checking out if we used the mini bar. I have asked the Sofitel for a refund and explanation? I look forward with interest to their response.

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