Sofitel Sydney Darling Harbour Hotel 5 stars

Customer review rating 4.6/5 23,553 reviews

Sofitel Sydney Darling Harbour
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+ 26 Services

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 stylish rooms and suites with breathtaking views

  • Sweeping views from our top floor club Millesime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY KINGSFORDPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Babysitting on requestPaying
  • Boat excursions (Nearby)Paying
  • Bicycles rental
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour
12 Darling Drive
2000 Sydney, Australia
2000
sydney
australia

Tel: +61283888888

Fax: (+61)2/83888868

Check-in from 15h00

Check out up to 11h00

  • LIGHT RAIL :  L1 CONVENTION

  • By plane

    SYDNEY KINGSFORD At 7.3km / 4.54 miles - Shuttle paying

  • By train

    CENTRAL STATION At 1.7km / 1.06 miles

GPS :-33.872908, 151.198704

Companies

  • COMMONWEALTH BANK 0.9 km / 0.56 mi
  • FAIRFAX 1.1 km / 0.68 mi
  • GOOGLE 0.8 km / 0.5 mi
  • PWC AUSTRALIA 1.0 km / 0.62 mi
Companies

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

  • Hotel connected to conv. centre

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Give your Sydney journey a sophisticated setting by choosing a beautiful harbour-side haven from 590 luxurious rooms, including 35 lavish suites. Spread over 35 floors enjoy the latest technology and contemporary décor with chic French touches.

SUPERIOR ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Double Size Beds

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, Corner Room

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 1 King Size Bed, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Double Size Beds, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, Corner Room, Darling Harbour View

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, Club Millésime Benefits, 1 King Size Bed, Corner Room

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, Club Millésime Benefits, 1 King Size Bed, Darling Harbour View

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, Club Millésime Benefits, 2 Double Size Beds, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

ATELIER BY SOFITEL

Type of cuisine: French

Indulge your senses with a unique dining experience overlooking Darling Harbour. Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appetit!

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHAMPAGNE BAR

Non contractual photo

Experience unbridled joie de vivre at Champagne Bar! Savour the world's finest champagne, vintage cuvees and exclusive bottles or premium cocktails prepared by skilful mixologists, with the breathtaking harbour view.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ESPRIT NOIR BAR

Non contractual photo

Esprit Noir bar is the place for stimulating conversations or micro meetings or simply sitting back and relaxing. Enjoy high tea or get in the evening mood over finely crafted mixed drinks at the Apero Chic cocktail hour

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE RIVAGE POOL BAR

Non contractual photo

Le Rivage the shore is a piece of the Riviera and a serene Mediterranean escape in the heart of Sydney The pool bar offers inventive cocktails along with premium Champagnes and wines as well as tempting morsels. The bar is closed during winter.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Sydney Darling Harbour

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

23,553 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,143 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Service was below average

TripAdvisor rating 4.5/5

joetawfik 08/07/2020 TripAdvisor review

We had about 3 instances where we had to wait for 40 mins to get served. One of those times was to get changed to another room because the air conditioning was malfunctioning. There was not enough staff on a busy weekend.

Great stay but breakfast was an absolute let down

TripAdvisor rating 4.5/5

Mra Z 24/06/2020 TripAdvisor review

We had a good stay in general - the room was spacious, the view was great, the check-in experience was wonderful with a complimentary late check out offered. However, the breakfast experience was such a let down and all over the place. Staff do not seem to have been trained properly to serve guests, and it took us around 1.5 hours waiting for food to be served and even then my friend never got what he ordered. We wasted a good chunk of the morning just waiting for a simple breakfast to be served. Staff were not attentive at all.

Amazing Service and Location

TripAdvisor rating 4.5/5

ajlk12 16/06/2020 TripAdvisor review

There wouldn't be a better place to stay in Darling Harbour. The food and service is second to none. the rooms are huge with heaps of space and functionality. The beds are super comfy and with a pillow menu a great night sleep is definitely on the menu. Will stay again!

Mr and Mrs Kruijer - 20yr Wedding anniversary

TripAdvisor rating 4.5/5

matthew624 10/06/2020 TripAdvisor review

Absolutely fantastic. We loved the stay and thank you very much for the room upgrade which made our stay even more special. We couldn't recommend it anymore!! We stayed in 3108 and the views were to die for, again, what an absolute treat to get upgraded to this room. The service was amazing and despite the large amount of security due to the Covid-19 in the foyer, even they made us feel really welcome. The meals were great and honestly, it was such an awesome place to say. The ONLY gripe we have is that it took us approx 90mins to get our breakfast served in our room on the Sunday morning, other then that WOW - we will be back and cannot wait. Thanks again for your hospitality, Mr and Mrs Kruijer

Bonjour Mr and Mrs Kruijer, It was a pleasure to recently accommodate you both for your special occasion, congratulations on your milestone! I'm thrilled to read of your experience and appreciate you taking the time to share your feedback on TripAdvisor. Sorry to read of the delay you endured on your breakfast order, we have since implemented measures to ensure this does not happen again. Thank you again for your kind review, the Ambassadors and I look forward to welcoming you back. Kind Regards, Greg Brady

Not the same

TripAdvisor rating 4.5/5

Tinajay15 10/06/2020 TripAdvisor review

thanks covid for nothing. This must be the 4th time we have stayed here and it was probably our worst stay. First things first however. Checkin was positive. Wasn't too long and even though we were early, we were able to check in to our room. Down hill from there really. Tried to book in for dinner before 2pm to find both sittings of Max 50 people already booked out. Had to have room service. Get to that in a minute. We were in a club milleseme room which gave us afternoon tea which wasn't too bad but had to wait an 1hr 15mins and 3 phone calls before it was delivered to the room because the club was closed ( thanks covid) then canapes at 6pm (gin and tonics x2) were very nice but the canapes small amount and so so. So I ordered salt and peppered squid from room service-$19 for 6 pieces and no chips. Wow. Luckily filled up on the g and t s. The one thing I did love was our room overlooking darling harbour. Wow. Amazing. Especially at night. I spent half the night awake just staring outside looking at the lights. Couldn't get enough of them. Bed wasn't very comfortable either. Shower was fantastic. What made it a wonderful overnight stop was sharing it with my mum who this time last year, I didn't think she would be here with me being able to enjoy spending quality time with each other.

Bonjour Tinajay15, It was a pleasure to welcome you and your mum back to the Hotel recently and I appreciate you taking the time to share your feedback on TripAdvisor. I'm sorry to read that your stay did not meet your expectations set by previous stays and would like to offer my sincere apologies. As you have mentioned, we have had to adapt our outlets and offerings to be compliant with government Covid19 regulations. I am pleased to advise that we we will be re-opening Club Millesime from this weekend for guests that book rooms with Club access. I hope that we have an opportunity to welcome you and your mother back for another visit again soon. Kind Regards, Greg Brady

Good.

Customer review rating 4.6/5

Anonymous Couples - 05/04/2020 Confirmed reviews ALL

Good.

Great end to a wedding

Customer review rating 4.6/5

Mike H. Couples - 31/03/2020 Confirmed reviews ALL

Arrived late at night 11pm after our wedding Thank you for the sparkling and choc great addition and thank you for the city view Amazing hotel, amazing location The only negative if have to mention one was room took a while to cool down Check in agent was great - offered immediate late checkout on arrival due to us arriving at 11pm - this was just great - as after working in hotel myself I hate free handouts and to be a bother - but this was great the agent thought of this before we asked due to the time we arrived.

Bonjour Michael H., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Unusual circumstances but had an amazing stay

Customer review rating 4.6/5

Michaela Couples - 30/03/2020 Confirmed reviews ALL

I booked the hotel with club access for my partners birthday but unfortunately due to the current situation and lockdowns the club and hotel bars were not accessible. The hotel did everything they could to still make our experience great by delivering the items I’d paid for to our room and by their amazing customer service. Everyone was so friendly, incredibly professional and helpful. The room was beautiful with the bathtub and the view of the Anzac Bridge. We felt very special and it was a luxurious experience. I hope we can come back again one day.

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

The best hotel

Customer review rating 4.6/5

Gary T. Business - 30/03/2020 Confirmed reviews ALL

It came at a time when the coronavirus was impacting the whole world. It was sad to see so few people being able to enjoy this wonderful facility. We enjoyed a great meal in the restaurant and the usual fantastic breakfast albeit being very quiet

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

I love staying here, it’s always a treat and every aspect is enjoyable!

Customer review rating 4.6/5

Gabby Friends - 30/03/2020 Confirmed reviews ALL

I stayed here for two nights last week. Even though we have all the issues with things being closed due to the corona virus, I thoroughly enjoyed my stay. Room service was great, and the guest services were amazing, every need was met. We stayed on a nice floor high up, and the room was so clean and perfect, thank you!

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Great overnight stay

Customer review rating 4.6/5

John W. Couples - 30/03/2020 Confirmed reviews ALL

We needed to spend one night in Sydney and elected to stay at the Sofitel - based on previous experience. The accommodation was great, the location was very central and access to transport (light rail) is right across the road. As well as that we had a great breakfast which was at 50% off through my Accor membership.

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Cosy, peaceful and luxurious

Customer review rating 4.6/5

Melissa Couples - 30/03/2020 Confirmed reviews ALL

Prior to check-in, sent online shopping gift over to surprise my spouse and the concierge team gladly helped to put it in our room. It was well-coordinated and the team was responsive! We wanted to take baby bump pictures by the pool and the PR and Comms Manager, Inna was happy to help us out too! Eloise at check-in dropped by to pass us a lovely set of bubble bath amenities, chocolates and a cute kangaroo stuffed toy along with it! Thank you for the lovely stay!

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Amazing stay

Customer review rating 4.6/5

Katie Couples - 29/03/2020 Confirmed reviews ALL

It was a wonderful experience staying at the sofitel darling harbour. The view at the room at stunning and i would definitely love to stay there again next time i visit sydney.

Bonjour Katie, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Really Luxry enjoy stay

Customer review rating 4.6/5

Gary C. Couples - 29/03/2020 Confirmed reviews ALL

Enjoy and happy all the service that what we received

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Returning guest

Customer review rating 4.6/5

Richard B. Couples - 29/03/2020 Confirmed reviews ALL

Overall experience as usual was first class . In a trying time for the community and uncertain future for the staff they were fantastic and glad we were able to still experience your fine hotel .

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Will stay again!

Customer review rating 4.6/5

Ashleigh Couples - 29/03/2020 Confirmed reviews ALL

Absolutely amazing! The staff were so helpful and polite. The location was central. The rooms were clean with stocked with quality amenities. The Sofitel is now my favourite hotel in Sydney.

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

A wonderful experience thank you

Customer review rating 4.6/5

Michael Couples - 29/03/2020 Confirmed reviews ALL

We have stayed at the Sofitel Darling Harbour before and have had the privilege of enjoying the Club, the excellent wines, tasty chef-prepared snacks and superb ambience. On this occasion we had a small problem with our booking and we are grateful for the way that Yvonne at Club reception was willing and able to help us.

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Fantastic Location and so easy to get too

Customer review rating 4.6/5

Brendon W. Business - 29/03/2020 Confirmed reviews ALL

Great hotel, staff are so helpful and friendly. Modern hotel well appointed and so quiet and comfortable. Great views in all directions.

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Well located

Customer review rating 4.6/5

Samantha Couples - 28/03/2020 Confirmed reviews ALL

Very comfortable two night stay with breakfast included. We enjoyed the pool and the proximity to CBD and Darling Harbour

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour

Superior & Splendid

Customer review rating 4.6/5

Fitta888 Friends - 28/03/2020 Confirmed reviews ALL

Perfection in every way

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Magill Guest Services Executive Sofitel Sydney Darling Harbour
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