Sofitel Sydney Darling Harbour Hotel 5 stars

Customer review rating 4.6/5 25,077 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Sofitel Sydney Darling Harbour
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+ 27 Services

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 stylish rooms and suites with breathtakingviews

  • Sweeping views from our top floor club Millesime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY KINGSFORDPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Babysitting on requestPaying
  • Boat excursions (Nearby)Paying
  • Bicycles rental
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour
12 Darling Drive
2000 Sydney, Australia
2000
sydney
australia

Tel: +61283888888

Fax: (+61)2/83888868

Check-in from 15h00

Check out up to 11h00

  • LIGHT RAIL :  L1 CONVENTION

  • By plane

    SYDNEY KINGSFORD At 7.3km / 4.54 miles - Shuttle paying

  • By train

    CENTRAL STATION At 1.7km / 1.06 miles

GPS :-33.872908, 151.198704

Companies

  • COMMONWEALTH BANK 0.9 km / 0.56 mi
  • FAIRFAX 1.1 km / 0.68 mi
  • GOOGLE 0.8 km / 0.5 mi
  • PWC AUSTRALIA 1.0 km / 0.62 mi
Companies

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 450 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

  • Hotel connected to conv. centre

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Give your Sydney journey a sophisticated setting by choosing a beautiful harbour-side haven from 590 luxurious rooms, including 35 lavish suites. Spread over 35 floors enjoy the latest technology and contemporary décor with chic French touches.

SUPERIOR ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Double Size Beds

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Size Bed, Corner Room

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Size Bed, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Double Size Beds, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

LUXURY ROOM, 1 King Size Bed, Corner Room, Darling Harbour View

  • Max. number of persons: 2
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

LUXURY ROOM, Club Millésime Benefits, 1 King Size Bed, Corner Room

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, Club Millésime Benefits, 1 King Size Bed, Darling Harbour View

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, Club Millésime Benefits, 2 Double Size Beds, Darling Harbour View

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

ATELIER BY SOFITEL

Type of cuisine: French

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHAMPAGNE BAR

Non contractual photo

Savour the world's finest bubbles or take in the sunset with a classic cocktail in hand, enjoying our chic interiors, majestic high ceilings and dazzling panoramic views of the city skyline. Open Thursday from 5pm, Friday & Saturday from 3pm

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ESPRIT NOIR LOBBY BAR

Non contractual photo

Esprit Noir Lobby Bar is the place for stimulating conversations or micro meetings, or simply sitting back and relaxing. Enjoy coffee and croissant on the go on Sundays, 7am-12pm

LE RIVAGE POOL BAR

Non contractual photo

Enjoy our picturesque piece of the Riviera and serene Mediterranean escape, overlooking Darling Harbour. Indulge in locally-inspired cocktails and delicious poolside classics . Open: Sat 12pm - 6pm & Sun 11am - 6pm only - Subject to weather conditions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Sydney Darling Harbour

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

25,077 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,307 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

AMAZING !!!!

TripAdvisor rating 4.5/5

Kerryjones64 20/01/2021 TripAdvisor review

One night was not long enough. Perfect location , fabulous pool and bar. Room was amazing and service was exceptional . Fabulous experience from check in to checkout. I will be back again this summer :)

w'end away

TripAdvisor rating 4.5/5

56Greg 19/01/2021 TripAdvisor review

The staff were all very professional and well trained. There was a high level of hygiene standards. The hotel is in a central location. We enjoyed breakfast and dinner meals at the restaurant. Overall a pleasant experience for our wedding anniversary and the complimentary wine was a nice thought from management - thank you.

Highly recommended

Customer review rating 4.6/5

Anonymous Couples - 18/01/2021 Confirmed reviews ALL

Room was well presented and staff were exceptional. Bent over backwards to assist yiu

Bonjour Matthew P., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehul Desai Senior Guest Services Manager Sofitel Sydney Darling Harbour

Well located and exceptional service

Customer review rating 4.6/5

Pina P. Couples - 18/01/2021 Confirmed reviews ALL

Well located and exceptional service

Bonjour Pina P., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

Perfect location

Customer review rating 4.6/5

Jema F. Couples - 18/01/2021 Confirmed reviews ALL

It's very convenient location. The staff is friendly. The breakfast doesnt have much variety. The room is nice and clean .

Bonjour Jema f., We want to thank you for sharing your experience with us aftec your most recent stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive both kind feedback and feedback that assists us in way to better our service. I will share your comments with our Chefs as I am sure that this feedback will serve as an encouragement to them as they strive to improve the quality and options of their menu. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

Ideal location

Customer review rating 4.6/5

Tia Families - 18/01/2021 Confirmed reviews ALL

Great customer service .. although the swimming pool was packed and we weren’t able to use that facility due to crowds. During COVID period they should have a time limit so others can enjoy it too.

Bonjour Tia, Thank you so much for your comments regarding your stay at the Sofitel Sydney Darling Harbour. While I am delighted to see your wonderful review, I am sorry there was an inconvenience with the usage of the pool. I assure you It is always a pleasure to receive constructive feedback because it serves as encouragement to continuously improve the quality of our services. I am happy to announce that since your stay we have indeed introduced a time limit and booking procedure. It is still in its early stages and will surely receive further feedback. I want to thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

Beautiful staycay !!!

Customer review rating 4.6/5

Kerry J. Solo - 18/01/2021 Confirmed reviews ALL

Everything about my stay was wonderful . Service was amazing from check in to check out . Only thing negative was I would have loved a clean windows ... :)

Bonjour Kerry J., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. After looking into your booking I have identified the young man as Thomas who was the ambassadors who checked you in. I have since shared your kind words with Thomas and with his entire team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.His immediate manager has also been made aware of his excellent check in. Again, I sincerely thank you for sharing your experience with us, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

Well located

Customer review rating 4.6/5

Andre D. Families - 18/01/2021 Confirmed reviews ALL

I love the hotel but the fridge in the room did not keep the milk for my son cold enough. Found it a real hassle that I had to keep getting buckets of ice to the room just to have the milk cold enough for my 1 year old son

Amazing Stay

Customer review rating 4.6/5

Elise Families - 17/01/2021 Confirmed reviews ALL

Great Hospitality, amazing views. would come back again :)

Bonjour Elise, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. I am delighted you enjoyed your time with us and the views from your room. I will share your comments with our team and will inform them how you felt their hospitality was great! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

Good position and easy to get to

Customer review rating 4.6/5

Ian Couples - 17/01/2021 Confirmed reviews ALL

A 3 night stay where we ventured out to enjoy Daring Harbour and Barangaroo and used the ferry service to venture over to Rose Bay and Watson's Bay.

Bonjour Frances F., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehul Desai Senior Guest Services Manager Sofitel Sydney Darling Harbour

Okay

Customer review rating 4.6/5

Dave Families - 17/01/2021 Confirmed reviews ALL

Pool was closed for 3hours at lunch kinda restricting kids play.

Bonjour David, We want to thank you for taking the time to tell us about your experience at the Sofitel Sydney Darling Harbour. I am sorry that you and family were one of a few guests that were inconvenience by the closure of the pool while it went through a cleaning phase, the result of a child who fell ill; please allow me to express my sincerest apologies for the delay you experienced. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that the wellbeing of our guests take priority when matters like these arise. I assure you the appropriate measures were taken to sterilize the pool, however, a better way to communicate the problem with guests may need to improve. Again, we appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

Fabulous Staycation!

Customer review rating 4.6/5

Felix Families - 17/01/2021 Confirmed reviews ALL

This is part of the Accor Group brand new property in Sydney area. The building standout within the Darling Harbour precinct and just adjacent to ICC. The lobby is stylish and chic. We stayed in Luxury Darling Harbour View, corner room. The bathroom provides spectacular views! While the room itself just accommodate us in a decent size of 5* hotel. We thought being on the corner, we might get a benefit of slightly larger space. But it just enough to store a baby cot, a pram, king size bed, and a lounge with a little walkaway area. We enjoyed our dinner and breakfast at Atelier. Kudos to the staff who always maintain high level of hygiene. Overall, we enjoyed our stay and happy to be back again.

Bonjour Felix Rulof Adi W., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with Will and the Atelier team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehul Desai Senior Guest Services Manager Sofitel Sydney Darling Harbour

nice stat

Customer review rating 4.6/5

Jenna Couples - 17/01/2021 Confirmed reviews ALL

just casual relaxed stay

"Fantastic 2 days"

Customer review rating 4.6/5

Michael H. Couples - 17/01/2021 Confirmed reviews ALL

We had such a beautiful 2 days. Excellent service. Excellent food. Excellent views. Outstanding COVID safe practices

Bonjour Michael H., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback, especially when it relates to an ambassador who made such a wonderful impact during your stay. I have since shared your comments with Shazie who was the ambassador who checked you in, her entire team and of course her immediate manager who has recognised her for her excellent service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

Amazing stay

Customer review rating 4.6/5

Anonymous Couples - 17/01/2021 Confirmed reviews ALL

Extremely hospitable and kind staff, a beautiful view from our room and comfortable stay. We went to Atelier for dinner, which we thought was somewhat overpriced but service and food was still good.

Bonjour Bronte B., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehul Desai Senior Guest Services Manager Sofitel Sydney Darling Harbour

Lovely break away

Customer review rating 4.6/5

Justine M. Couples - 17/01/2021 Confirmed reviews ALL

Beautiful stay, great location, rooms are lovely clean and bed was so comfortable. Staff great and attentive during covid times. Didnt want to leave. Pool was very busy, which was expected. Coconut cocktails werent nice at all and not made up fresh which i wasnt happy with the price of them. More bar staff needed as que was long and took about 20mins. Food menu was quiet expensive too for simple fish and chips and burgers at 34 dollar each. But lovely stay all the same.

Great location, excellent service

Customer review rating 4.6/5

Anonymous Families - 17/01/2021 Confirmed reviews ALL

Congrats on fantastic staff - everyone we dealt with was lovely and professional. Pool area was well managed given how many people wanted to enjoy the deck. Breakfast was delicious but service was slow-ish but everyone was helpful. We enjoyed our stay, thanks!

Great Sydney Hotel

Customer review rating 4.6/5

Mark Families - 17/01/2021 Confirmed reviews ALL

Love this Hotel. Great location handy to City venues, ferries and light rail. Love the harbour and City views from the Hotel. Club Millesime is worth coming for by itself; the food, drinks, service and views are all exceptional. The pool area is like at a resort with great bar area. This is a beautiful Hotel where I now prefer to stay whenever in Sydney, after staying at many other 5 star Hotels in the City. They also reward your loyalty to the All Accor brand and return visits to the Hotel. Staff are exceptional and treat everyone like bosses. When you can't travel overseas this is an especially good option for a wonderful few days away. Definitely recommend staying here.

Well located

Customer review rating 4.6/5

B Families - 17/01/2021 Confirmed reviews ALL

Great quick weekend trip with kids Room was a bit small but location and friendly staff Breakfast was great value

Bonjour Baneesha N., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehul Desai Senior Guest Services Manager Sofitel Sydney Darling Harbour

Nice view and good stay

Customer review rating 4.6/5

Charlie Families - 17/01/2021 Confirmed reviews ALL

Very nicely decorated, nice view, good service , delicious breakfast and very happy with the stay.

Bonjour Charlie K., Thank you kindly for taking the time to share your feedback regarding your recent stay at Sofitel Sydney Darling Harbour. Your helpful comments are most important to us as we continue to strive for ultimate guest satisfaction. I hope we are able to welcome you back to our hotel very soon! Warm regards, Mehul Desai Senior Guest Services Manager Sofitel Sydney Darling Harbour

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