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Sofitel Sydney Darling Harbour Hotel 5 stars

Customer review rating 4.6/5 27,387 reviews

ALLSAFE approved hotel

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Sofitel Sydney Darling Harbour
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+ 16 Services

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 stylish rooms and suites with breathtakingviews

  • Sweeping views from our top floor club Millesime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • SYDNEY KINGSFORD Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Massage Paying
  • Babysitting on request Paying
  • Bicycles rental
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour
12 Darling Drive
2000 Sydney, Australia
2000 sydney
australia

Tel: +61283888888

Fax: (+61)2/83888868

Check-in from 15h00

Check out up to 11h00

  • LIGHT RAIL :  L1 CONVENTION

  • By plane

    SYDNEY KINGSFORD At 7.3km / 4.54 miles - Shuttle paying

  • By train

    CENTRAL STATION At 1.7km / 1.06 miles

GPS :-33.872908, 151.198704

Companies

  • COMMONWEALTH BANK 0.9 km / 0.56 mi
  • FAIRFAX 1.1 km / 0.68 mi
  • GOOGLE 0.8 km / 0.5 mi
  • PWC AUSTRALIA 1.0 km / 0.62 mi

Your meetings and events

Room descriptions and layouts

7 

meeting rooms

From 1 to 450 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

  • Hotel connected to conv. centre

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Give your Sydney journey a sophisticated setting by choosing a beautiful harbour-side haven from 590 luxurious rooms, including 35 lavish suites. Spread over 35 floors enjoy the latest technology and contemporary décor with chic French touches.

Our restaurants and bars

ATELIER BY SOFITEL

Type of cuisine: French

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce. Bon appétit!

Menu (PDF)
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday -
  • Sunday Closed

CHAMPAGNE BAR

Savour the world's finest bubbles or take in the sunset with a classic cocktail in hand, enjoying our chic interiors, majestic high ceilings and dazzling panoramic views of the city skyline. Open Thursday from 5pm, Friday & Saturday from 3pm

Menu (PDF)

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

ESPRIT NOIR LOBBY BAR

Esprit Noir Lobby Bar is the place for stimulating conversations or micro meetings, or simply sitting back and relaxing.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

LE RIVAGE POOL BAR

Enjoy our picturesque piece of the Riviera and serene Mediterranean escape, overlooking Darling Harbour. Indulge in locally-inspired cocktails and delicious poolside classics . Open: Sat 12pm - 6pm & Sun 11am - 6pm only - Subject to weather conditions.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday -
  • Sunday -

Our guest reviews for
Sofitel Sydney Darling Harbour

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

27,387 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,438 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

A supreme stay

Customer review rating 5.0/5

Jan D. Solo - 27/07/2021 Confirmed reviews ALL

I was redirected to the Sofitel Darling Harbour as part of Sydney’s Covid restrictions , and this proved to be a wonderful change! I was recovering from surgery and needed peace and quiet, and that is what I got. Management even phoned to see if I wanted absolutely no one ( including staff) knocking on my door so I could rest more. That wasn’t necessary, and I loved having room service served by smiling and impeccably groomed staff. I didn’t want to leave!

Dear Jan D., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. I am so glad to hear you were impressed with the stay and were able to recover in peace at the hotel! Especially during this time we have put a big focus on room cleanliness so I am glad this had a positive impact on your stay! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Bear Front Office Manager

Pretty Poor for the price

TripAdvisor rating 1.0/5

506mexican 26/07/2021 TripAdvisor review

The rooms really small for the price. No-one answer the phone for room service. We were right near the lifts, where a lady and her mobile phone photographer took photos for hours. The pool was freezing, not heated. We couldn't eat vegan and gluten free. And we saw a couple having sex in one of the windows that looked onto Darling harbour. They were right on the window looking onto everyone passing by.

Bonjour 506mexican Thank you for your recent review with us. We thank you for the time to share your experience with us and future guests. Across all of our restaurants and bars we have a variety of gluten free, vegan and healthy options. As a luxury hotel we also will aim to cater for any other dietary needs or requests. We are sorry we did not anticipate your needs. In regards to the actions of other guests during your stay, we are here to ensure all our guests have a great experience within shared spaces of the hotel. However should another guests actions affect our guests enjoyment we will be happy to assist where we can. Thank you once again and we hope to welcome you back to the hotel were we can accommodate you better. Kind regards,

Lovely cosy atmosphere

Customer review rating 3.5/5

Sw Solo - 17/07/2021 Confirmed reviews ALL

The stay, the staff, the covid practice, the room, the view, the comfort were all perfect. Let down by the food & the cost of it.

Bonjour Sally, Thank you kindly for taking the time to share your feedback regarding your recent stay at Sofitel Sydney Darling Harbour. Your helpful comments are most important to us as we continue to strive for ultimate guest satisfaction. I hope we are able to welcome you back to our hotel very soon! Warm regards, Mehul Desai Guest Experience Manager Sofitel Sydney Darling Harbour

Excellent

Customer review rating 5.0/5

Tony F. Business - 11/07/2021 Confirmed reviews ALL

Very good

Dear Mr F., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is great to hear you enjoyed your time with us and there wasn't anything negative to mention! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Bear Front Office Manager

Fabulous Staycation

Customer review rating 5.0/5

Damian M. Couples - 07/07/2021 Confirmed reviews ALL

I love this hotel. Faultless. Sadly, Club Millesime got closed during our stay but the staff were so good and making it up to us in every way they could

Bonjour Mr M., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is fantastic to hear you enjoyed your stay with us and I do apologise that the club was closed during your stay. Unfortunately this decision was taken out of our hands with the restrictions in place however I am glad the staff made all attempts to make it up to you! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Bear Front Office Manager

Best Anniversary, Best Hotel in Sydney

Customer review rating 5.0/5

Davos 0. Couples - 07/07/2021 Confirmed reviews ALL

We received a room upgrade on check-in and a small gift for our anniversary. For dinner we dined at Atelier and were treated like royalty. When we returned to our room we realised the TV didn't work and was frozen to the home page. A call to the front desk resulted in Max attending our room and trying to rectify the problem with the TV. Unable to do so we were changed to another room and upgraded again to a Prestige Suite. The room was absolutely wonderful- one of the best we've stayed in around the world. We would like to thank Max for everything he did for us and all the other great staff at the hotel. We enjoyed it so much we stayed an extra 2 days.

Bonjour Mr. F., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team and Max in person. I am sure that this feedback will serve as an encouragement to all of our ambassadors as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehul Desai Guest Experience Manager Sofitel Sydney Darling Harbour

Excellent Hotel

Customer review rating 4.5/5

Pam H. Couples - 05/07/2021 Confirmed reviews ALL

We stayed at the Sofitel Darling harbor and couldn't find fault with any of our experience. The beds are divine as are the pillows, doona, bathroom and all facilities in the room.

Bonjour Pam & Jon H., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. I am so glad to hear of your experience with us and very happy to hear you enjoyed our bedding as that was what we come to hotels for! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott Bear Front Office Manager

An Excellent Stay

Customer review rating 4.5/5

Grant &. A. Couples - 01/07/2021 Confirmed reviews ALL

We had an amazing stay recently at Sofitel. The hotel and room was awesome as always. Our time spent in Club Millesime was amazing and staff member Elmo made our experience so special "Merci".

Bonjour Grant & A., Allow me to start by thanking you for your continued loyalty. I assure you you that I and the entire team very much appreciate your kind and glowing comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to hear that our team in the executive lounge looked after you so well. Rest assure that I will share your comments with Elmo and his team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

Good stay

Customer review rating 4.5/5

Juan R. C. Couples - 30/06/2021 Confirmed reviews ALL

Well stay

Bonjour Juan Ramon C., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are currently working on the mirroring concern and should have an outcome soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco C. Guest Service Manager Sofitel Sydney Darling Harbour

Great view

Customer review rating 3.5/5

Suzanne Families - 30/06/2021 Confirmed reviews ALL

We stayed as a family of four in a room overlooking the harbour. It was a delight until checkout where we had to fight for a refund on the breakfast which we were unable to have with the area closed due to COVID. They did not communicate that you could have breakfast in the room and by that time we had checked out.

Bonjour Suzanne, Thank you for your feedback and i really appreciate you taking the time to review your experience! it is really sad to hear you had a great stay which was ruined by the check out experience. I’m sorry that this tarnished your stay and the correct information was not explained to you regarding the breakfast. I hope thos experience does not deter you from returning and we look forward to another enjoyable stay for you soon. Kind regards, Scott Bear Front Office Manager

Good Escape

Customer review rating 4.5/5

Richard Couples - 29/06/2021 Confirmed reviews ALL

Although our show was cancelled due to Covid restrictions our stay at the Sofitel was still a great break. The service was great and as covid-safe as possible.

Bonjour Richard, It has indeed been very challenging for all of us these past few weeks. We very much appreciate your comments regarding your short stay at the Sofitel Sydney Darling Harbour and are sorry your show was cancelled. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and remember to please stay safe so you can come and visit us again. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

Great location, staff friendly and very helpful

Customer review rating 4.5/5

Sue Couples - 29/06/2021 Confirmed reviews ALL

We had a beautiful experience at the Sofitel Sydney, in every way. Located in a top spot, the hotel is beautiful, the staff went over and above to help me in all my needs. Overall an excellent stay, looking forward to going back again

Bonjour Sue, Thank you so much for taking the time to share with us your experience. I am also very thankful for recognising our hard working ambassadors. We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour
Customer review rating 5.0/5

Linda H. Families - 29/06/2021 Confirmed reviews ALL

Anyways a lovely visit. Great front desk service. Room was lovely. Amazing upgrade, with thanks

Bonjour Linda H., We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

Loved our stay! Experienced the French experience without riding a plane.

Customer review rating 4.5/5

M D. Families - 29/06/2021 Confirmed reviews ALL

My daughter and I availed the Health Care Worker special rate and stayed 2 nights . We were given a beautiful room on the 24th floor with a beautiful view of the city. The room was new and beautifully decorated. It was beautiful sleeping at night and seeing the city lights from the large full length window.

Bonjour M D., Let me start by thanking you for your service in the medical field. It has been difficult these past few weeks. I assure you that we all very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

great stay

Customer review rating 4.5/5

Ron Couples - 29/06/2021 Confirmed reviews ALL

very enjoyable, even stayed a extra day

Bonjour ron, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you can stay a little longer next time as well. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

Excellent service

Customer review rating 4.5/5

Anonymous Business - 29/06/2021 Confirmed reviews ALL

Was staying at hotel for conference. Executive lounge staff went over and above for service when booked board room. My guests where very impressed. fantastic service in general.

Bonjour, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. I am delighted you enjoyed the lunge, It is always a pleasure to receive such positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

Great stay

Customer review rating 5.0/5

Martin Business - 29/06/2021 Confirmed reviews ALL

I was made guest of the day. It was fantastic. Staff were very good and didn’t mind a chat.

Bonjour Martin, We very much appreciate your comments regarding your stay at the Sofitel Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Cervantes Guest Service Manager Sofitel Sydney Darling Harbour

Best position in Sydney

TripAdvisor rating 5.0/5

Noel W 19/04/2021 TripAdvisor review

Stopped on our way to gold coast, excellent check in, valet service good , bags delivered with a smile, very clean and roomy room, with the ability to walk into heart of sydney and variety of restuarants. ,

6 star service and product in Sydney

TripAdvisor rating 5.0/5

WanHG21 19/04/2021 TripAdvisor review

Was celebrating our wedding that weekend and decided to treat the wife with a spectacular stay in Sofitel Darling Harbour - also because we cant go anywhere! The wife loves the bath overlooking the harbour so we obviously had to book a room with a view ! The Sofitel team was extremely attentive to our requests and were on top of it, even gave me a courtesy call and SMS to ensure I was well taken care prior to my arrival. The SMS service was really good, I was able to check when my room was ready so I would make my way to the hotel. I was offered a refreshing drink while waiting to check in - love this ! Not many hotels do this these days and its a refreshing welcome ! Definitely makes you feel special! Shout out to Francisco for taking care of our special requests so well (or my wife's!) she was definitely over the moon with the Junior Suite room overlooking Darling Harbour with the beautiful bathtub! The Club Lounge was impeccable with good service and view. Highly recommended to stay at Sofitel, especially if you are celebrating a special occasion, its definitely worthwhile!

Saved by one person

TripAdvisor rating 4.0/5

TonyDiz 19/04/2021 TripAdvisor review

Due toaccessing a free ight through Advantage plus via the phone the online operator decided to give me 2 separate bookings. I should have questioned this as I found it meant 2 separate rooms over the 2 nights, not what my family had in mind at all! While other staff "ummed and aahed" Renato, a duty manager cut through the issue by ensuring we would be in one room for both nights at the standard of the paid night. This saved a degree of angst and allowed us to enjoy the trip and the hotel as we expected we would. All other aspects of the hotels operation were at the normal, high standard of Sofitel and it continues to be our families hotel of choice when in Sydney.

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