Mercure Paris Alesia hotel 4 stars

Customer review rating 4.3/5 2,269 reviews

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Mercure Paris Alesia hotel
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+ 16 Services

Hotel extras

  • Labeled ALLSAFE

  • Free Wifi access throughout the hotel.

  • Renovated hotel, with contemporary and cozy décor.

  • Close to public transport links (bus, metro, tram).

  • Quick access to Porte de Versailles exhibition center and Saint-Germain-des-Prés quarter.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • PARIS ORLYPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Paris Alesia hotel

185 Boulevard Brune
75014 paris
france

Tel: +33145396850

Fax: (+33)1/45436564

Check-in from 12h00

Check out up to 12h00

  • METRO :  4 PORTE D ORLEANS

  • By plane

    PARIS ORLY At 14km / 8.7 miles - Shuttle paying

  • By train

    MONTPARNASSE At 3km / 1.86 miles

GPS :48.823818, 2.324083

Companies

  • AG2R 1.0 km / 0.62 mi
  • BABYLISS 1.0 km / 0.62 mi
  • CREDIT AGRICOLE 2.0 km / 1.24 mi
  • FR TELECOM 1.0 km / 0.62 mi
  • ORANGE 1.0 km / 0.62 mi
  • SANOFIS AVENTIS 1.0 km / 0.62 mi
  • THALES 2.0 km / 1.24 mi
Companies

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 14 

attendees

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Our accommodation(s)

The Mercure Paris Alésia hotel offers 91 comfortable and fully equipped rooms with A/C, free WIFI, hairdryer, minibar, safe, satellite TV, LCD screen and a Nespresso machine

Standard Room with a double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 15 m² / 161 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 15 m² / 161 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with a double bed and single sofa bed

  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with a double bed and a double sofa bed.

  • Max. number of persons: 4
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family 2 RoomsNon contractual photo

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

LE BAR

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Paris Alesia hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,269 reviews

tripadvisor

TripAdvisor Rating 4.0/5

432 reviews

Very nice stay

Customer review rating 4.5/5

Marie Business - 12/03/2021 Confirmed reviews ALL

The team of the hotel made me feel very relaxed and welcome. To summarize, the standard of a big chain with the staff of a "bijou" hotel.

Dear Marie, Thank you so much for your amazing feedback! It is always a pleasure to read such a good review. We will share it with our team in order to continue in this way! We wish you a good day, Best Regards, Mercure Alésia Hotel.

Great experience

Customer review rating 5.0/5

Anonymous Business - 05/03/2021 Confirmed reviews ALL

I went to the Mercure Alesia for a work day and a night. Everything was very well organized. The rooms are nice and spacious (with Nuxe products which is always a plus). Despite the restaurant being closed due to COVID-19, we could order room service and treated ourselves to pizzas. The staff was delightful and very professional. A big thanks to Salomé, Ammar and Corentin who made sure everything was perfect.

Dear guest, Thank you very much for your incredible feedbacks. We are really happy that you enjoyed and loved your stay with us. As you said, we use Nuxe products in order to provide the best quality to our customers. Indeed, the Codiv19 incites us to adapt our food and drink offer. This pushed us to look for an alternative to the meals served in our restaurant while keeping a very good quality and it is with pleasure that you loved it. We also share your feedback to Salome, Ammar who will be delighted to see their work recognized by our clients! We hope you will have the opportunity to come back to us! We wish you a very good day, Best Regards, Corentin - Gouvernant Général

room smelt of cigarettes

Customer review rating 3.5/5

Anonymous Business - 11/03/2020 Confirmed reviews ALL

The room smelt of cigarette smoke. There was limited space on the table, this could be improved if the TV was wall mounted.

Nice place well located for the tube

Customer review rating 4.0/5

Lance Business - 28/02/2020 Confirmed reviews ALL

Nice place and pleasant staff.

Dear Lance C., We very much appreciate your mark regarding your stay at the Hôtel Mercure Paris Alésia. It is always a pleasure to receive positive feedback. The whole staff has a daily mission to make the whole stay enjoyable. Your good mark is the result of an accomplished misison. We are very proud of your 80/100 rating but above all for meeting all your expectations. Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia

Good location

Customer review rating 4.0/5

Safi Business - 28/02/2020 Confirmed reviews ALL

The staff was nice, room clean, breakfast nice.

Dear Tibor Leo S., We very much appreciate your mark regarding your stay at the Hôtel Mercure Paris Alésia. It is always a pleasure to receive positive feedback. The whole staff has a daily mission to make the whole stay enjoyable. Your good mark is the result of an accomplished misison. We are very proud of your 80/100 rating but above all for meeting all your expectations. Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia

Expect to wait if you arrive late.

Customer review rating 3.5/5

Anon Business - 13/02/2020 Confirmed reviews ALL

Had to wait about 10 minutes to be checked in, not really Express checkin. I was only person at reception.

Dear NATHAN F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Alésia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are really sorry to have been long on arrival. There are normally 2 people at reception but when you arrived a reception desk did not come because his daughter was sick. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia

Lost power the first night

Customer review rating 1.5/5

Anonymous Business - 07/02/2020 Confirmed reviews ALL

This is my second stay but I likely will not stay again. The first night there was no power and the rest of the stay the WiFi was very spotty.

Small rooms but good location

TripAdvisor rating 5.0/5

Sam A Business - 12/01/2020 TripAdvisor review

The hotel rooms are a bit on the small side. The television in the room did not have BBC television stations. The location is great for variety of affordable restaurants and good transport links to Paris south, Gare du Nord and CDG airport..

Dear Sam A, Thank you for your very kind review and for choosing the Mercure Paris Alésia for your last visit in the City of lights. We are delighted to read that you loved every single detail of our property. It is also a pleasure to know that you appreciated your room as well as the gracious service delivered by the reception team always starving to provide you with the best service. We hope to welcome you back very soon in our Parisian "Maison". Sincerely,

Lovely

Customer review rating 5.0/5

Kais Families - 10/01/2020 Confirmed reviews ALL

I liked everything Breakfast room people !

Dear B., Thank you for your very kind review and for choosing the Mercure Paris Alésia for your last visit in the City of lights. We are delighted to read that you loved every single detail of our property. It is also a pleasure to know that you appreciated your room as well as the gracious service delivered by the reception team always starving to provide you with the best service. We hope to welcome you back very soon in our Parisian "Maison". Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia

Would rather avoid

Customer review rating 2.0/5

Jpm Families - 03/01/2020 Confirmed reviews ALL

Booked the Privilege room for 5 nights/6 days Positives: 1) The attending Staff is good/very good. 2) The cold options for breakfast are OK (not so good if you are a Vegetarian (don't even think Vegan) Negatives 1) Booked the Privilege room that is smaller than the average room at Novotel or MGallery (all belong to Accor: the same parent group). 2) I had place written to the hotel 2x times, well in advance; requesting at least one hot vegetarian breakfast option (for e.g. beans); it wasn't fulfilled and moreover, they didn't even bother responding/stating sorry, we can't or sorry, we couldn't. 3) The toilet/bathroom is too small esp the paper rail would always nudge you when you are on the throne

Dear JAI M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Alésia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Indeed our breakfast has been designed to please a large number of people. Vegetarians and vegans are diets that are poorly represented and very difficult to satisfy. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia

Just normal, nothing special

Customer review rating 2.0/5

Jennifer Couples - 21/12/2019 Confirmed reviews ALL

When we check in, a front desk staff is not so polite (just only one staff, others is very friendly). We hang up a "do not disturb" card on a door once we came into a room, but a housekeeper still came into our room every day. A location of the hotel is very convenience and close to a public transportation. The room is very quiet. Amenities are only a soap, multi-purpose shower gel and two plastic cups.

Dear SUK HAN L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Alésia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia
Customer review rating 2.5/5

Kelly R. Couples - 18/12/2019 Confirmed reviews ALL

Only one receptionist who worked in the hotel could speak / understand english which was hard. Our room was not cleaned properly and me and my partner are covered in bed bug bites from staying in the hotel.

Dear KELLY R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Alésia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The person on reception was not a team member, it was a person on a daily contract. we treated the room with preventive treatment because no trace of the presence of bedbugs was found by the specialized company. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia
Customer review rating 3.5/5

Ian Business - 21/11/2019 Confirmed reviews ALL

pleasent

Great choice

TripAdvisor rating 4.0/5

laverack2019 Business - 03/11/2019 TripAdvisor review

The location for the hotel was perfect: very close to metro and tram for accessing the city. The room was comfortable, quiet and very clean. I was travelling alone for part of my stay so the location again was ideal. I would definitely stay there again.

Dear Laverack2019, Thank you for this glowing review and for choosing the Mercure Paris Alésia for your recent stay in Paris. We are delighted to read that you fully enjoyed your experience in our establishment. Thank you also for your compliments from our rooms. We are looking forward to welcoming back very soon.

Good price and good metro connections

Customer review rating 3.5/5

Natalie Couples - 29/10/2019 Confirmed reviews ALL

The hotel was a good price since it isn’t central. Luckily it’s on line 4 for the metro so within 15 mins of the city centre. Since I have been to Paris many times for me this was a good location but if it’s your first time and want to go to all of the main tourist attractions then it’s just good to know you will need to spend a bit of extra time for traveling to and from the city. Rooms were small but this is to be expected in paris. Hotel was clean and staff was friendly.

Dear NATALIE P., We very much appreciate your comment regarding your stay at the Hôtel Mercure Paris Alésia. It is always a pleasure to receive positive feedback. I will share your comments with our team. We will work on improving the finishes in the building, corridors and rooms. The hotel was renovated 5 years ago and we try to maintain the product as it was right after the work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Champel Deputy Director Merucre Paris Alésia

Hospitality was great !

Customer review rating 4.5/5

Marga Business - 28/10/2019 Confirmed reviews ALL

Rooms clean, bathroom clean and well equipped, breakfast perfect and good choice. Staff really friendly and helpful.

Dear Marga H., We very much appreciate your comment regarding your stay at the Hôtel Mercure Paris Alésia. The whole staff has a daily mission to make the whole stay enjoyable. We are very proud of your 90/100 rating but above all for meeting all your expectations. Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia

Pleasant stay in an ideal location

Customer review rating 4.5/5

Shivcharan Couples - 23/10/2019 Confirmed reviews ALL

Good staff and good location very close to metro station

Dear Shivcharan G., We thank you for your comment following your stay at the Mercure Paris Alesia Hotel. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you an irreproachable service. The staff will do their best to ensure that your next stay deserves the highest rating. In the hope of welcoming you again, please believe, Mr G., in expressing our best feelings. Nicolas Champel Deputy Director Mercure Paris Alésia

Pleasant and relaxing

Customer review rating 4.0/5

Sam A. Business - 16/10/2019 Confirmed reviews ALL

In the booking I requested a room with bath, this was not available the first night but the hotel changed my room for the 2nd night. Bar was not attended for a while, taking a little longer than hoped to get a drink in the evening, but a really satisfying hot chocolate made the wait worthwhile.

Dear SAMUEL A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Alésia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are really sorry for waiting at the bar we will correct this weakness. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia

Great hotel and well connected

Customer review rating 5.0/5

Jim C. Business - 05/10/2019 Confirmed reviews ALL

Easy, relaxing and exactly what I needed

Dear JAMIE C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Alésia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have recently switched to fiber optics and the quality of wifi has increased considerably. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia
Customer review rating 5.0/5

Michalis M. Business - 05/10/2019 Confirmed reviews ALL

Very nice service,a little attention to the amenities,and to the coffee machine during the breakfast,it does not work properly.Very nice option the fruits with the juice in the bottle.

Dear MICHALIS M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Alésia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are really sorry for the inconvenience of the coffee machine. A technician has gone over to correct the problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Champel Deputy Director Mercure Paris Alésia

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