Hotel Mercure Lille Centre Vieux Lille

Hotel Mercure Lille Centre Vieux Lille 4 stars

Customer review rating (ALL Rating) 4.2/5 1,054 reviews

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Hotel extras

  • In the heart of the historic center of Lille: VIEUX-LILLE

  • Private garage with electric car charging stations: 1 Tesla, 1 all vehicles

  • Family rooms

  • Relaxation area on the terrace

  • 400m2 of bright meeting space

ALLSAFE approved hotel

Hotel location

Hotel Mercure Lille Centre Vieux Lille

27 rue des Tours
59000 LILLE
France

GPS:50.641717, 3.066532

Telephone +33 3 59 57 47 00

Fax +33 3 59 57 47 99

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

3 breakfasts

Your meetings and events

For your seminars, meetings or cocktail parties, the Mercure Lille Centre Vieux Lille hotel offers 4 modular meeting rooms for up to 300 people. Our sales team will assist your with your planning. You will enjoy functional and fully equipped areas, all naturally-lit. LOOKING TO ORGANIZE AN ORIGINAL DAY OF WORK AND RELAXATION? THEN CHECK OUT OUR MEET + RELAX OFFER!

Room descriptions and layouts

4 

meeting rooms

From 1 to 100 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Whether you are traveling alone, as a couple or with your family, enjoy our different categories of fully renovated rooms. If you require additional facilities and extra comfort, opt for our Privilege Rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,054 reviews

TripAdvisor Rating  4.0/5  648 reviews

Great location

Customer review rating 4.0/5

Brenda B. Friends - Confirmed reviews ALL

After some initial problems with the booking, the hotel was very good. Staff were friendly and helpful, and the rooms were clean and pleasant.

Dear BRENDA B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team, more particularly to our night receptionists. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologise again for the mistake in your booking, even if it has been solved quickly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe de Direction Mercure Lille Centre Vieux Lille 27, Rue des Tours – 59800 Lille – France T. +33(0) 3 59 57 47 00

Well located, clean, but room smelled like mold.

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Liked the location, electric car charger, clean facilities, parking garage on site, but the room was tiny, poorly appointed and smelled like wet moldy socks. Left with a congested head, scratchy throat and runny nose the next morning.

Dear NOEL L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Centre Vieux-Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, L’équipe de Direction Mercure Lille Centre Vieux Lille 27, Rue des Tours – 59800 Lille – France T. +33(0) 3 59 57 47 00

Brilliant location

Customer review rating 4.0/5

Sandrine Friends - Confirmed reviews ALL

The hotel staff were all very welcoming and friendly.

Dear WENDY R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe de Direction Mercure Lille Centre Vieux Lille 27, Rue des Tours – 59800 Lille – France T. +33(0) 3 59 57 47 00

Perfect location

TripAdvisor rating 4.0/5

Daiva07 Couples - TripAdvisor review

We spent to nights here as we came for Braderie 2022. The location of the hotel is superb, literally - downtown. As for the room - even being small, it is excellent and surprisingly comfortable. Good choice over the breakfast, very friendly staff.

Very well located . A pleasure to stay with you once again .

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Checkin to check out . Bedroom /room Breakfast . Sleep. Room. Facilities . Tidy ness . Hygiene . Cleanliness . Perfect for me . Thank you .

Dear Mrs M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L’équipe de Direction Mercure Lille Centre Vieux Lille 27, Rue des Tours – 59800 Lille – France T. +33(0) 3 59 57 47 00

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Other web-users rate our hotel

  • 455 reviews 9.1/10 Location
  • 600 reviews 5/10 Room
  • 478 reviews 9/10 Service
  • 9 reviews 6.1/10 WiFi
  • 354 reviews 4.6/10 Comfort
  • 284 reviews 7.9/10 Breakfast
  • 188 reviews 5.6/10 Cleanliness
  • 109 reviews 4.3/10 Amenities

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