Hotel - Mercure Lille Centre Vieux Lille hotel
Mercure Hotel Mercure Hotel

Mercure Lille Centre Vieux Lille hotel

4.0/5 583 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Other sports activities  (Nearby)
    • Basketball facilities (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast

Business services

  • 4 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

APPLE0.1 km / 0.06 mi BONDUELLE10 km / 6.21 mi CAP GENIMI4 km / 2.49 mi HOLDER6 km / 3.73 mi LILLE GRAND PALAIS12 km / 7.46 mi
BNP LEASE GROUP2 km / 1.24 mi BOUYGUES6 km / 3.73 mi DELOITTE0.5 km / 0.31 mi IBM6 km / 3.73 mi NEXITY3 km / 1.86 mi

Your meetings and events

For your seminars, meetings or cocktail parties, the Mercure Lille Centre Vieux Lille hotel offers 4 modular meeting rooms for up to 300 people.Our sales team will assist your with your planning. You will enjoy functional and fully equipped areas, all naturally-lit.

Mercure Lille Centre Vieux Lille hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BEFFROI 65 m2 3 m 45 20 45 30 30
VIEUX LILLE 100 m2 5 m 70 30 70 40 30
GRAND PLACE 2 112 m2 5 m 50 20 50 25 30
GRAND PLACE 1 125 m2 5 m 100 50 100 60 60
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Whether you are traveling alone, as a couple or with your family, enjoy our different categories of fully renovated rooms. If you require additional facilities and extra comfort, opt for our Privilege Rooms.

  • 74 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings
4.1/5 ALL Rating 3,337 reviews

Our guest reviews for
Mercure Lille Centre Vieux Lille hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 583 reviews
Ian L. Business - 11/02/2020 Confirmed reviews ALL

Very friendly, however my room was strange with an 2 levels, the bedroom upstairs which became very hot. The toilet was downstairs which was very practical

Olivier Couples - 10/02/2020 Confirmed reviews ALL
« Good value for money »

centrally located hotel with own parking very friendly welcome solid breakfast clean room sound proofness of room could be better

Amanda Friends - 10/02/2020 Confirmed reviews ALL
« Peaceful stay in a lovely location, will return. »

Nice hotel in Old town, friendly staff, good English

Jacqueline H. Couples - 05/02/2020 Confirmed reviews ALL
« Great location »

Hotel was in perfect location for exploring old Lille and a short walk away from main station. Clean room, comfortable beds and friendly staff all at a very reasonable price.

Bjarke R. Business - 05/02/2020 Confirmed reviews ALL
« Bathroom split between floors »

Nice to have lots of space but extremely unpractical to have the toilet on one floor and the sink on another.

Rl Business - 02/02/2020 Confirmed reviews ALL
« Great location & staff »

Location is ideal in Vieux Lille, at 30 meters from an animated street filled with cosy restaurants. Staff are very friendly and helpful, and go out of their way to put a personal touch into each contact with clients. Convenient parking space. As a downside, I do have to mention that I think the hotel is overpriced given the not-so-great hard product: the rooms have clearly been renovated but are still somewhat of a disappointment.

Patrick Friends - 27/01/2020 Confirmed reviews ALL
« Superb location, in the heart of Vieux Lille »

Very friendly staff, hotel is perfectly located, very handful parking. Room was quiet but very basic in term of decoration.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICK C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mona, Front Office.

Vb Business - 12/01/2020 Confirmed reviews ALL
« rooms are super tiny! all-in-one-soap dispenser indicates low-end brand »

Hi i wasn't expecting the super tiny rooms on the 3rd floor and the all in one soap dispenser format - I thought Mercure was a more mid-range brand than that?

Our hotel has responded to the review
Our hotel has responded to the review

Dear VISUDDHA B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lille Centre Vieux-Lille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mona, Front Office.

Anonymous Couples - 07/01/2020 Confirmed reviews ALL
« Extremely satisfied »

All as expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mona, Front Office.

Valerie Families - 02/01/2020 Confirmed reviews ALL
« Warm, welcoming venue »

Genuinely kind and welcome young staff members. No nonsense value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARLEEN C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mona, Front Office.

Anonymous Couples - 28/12/2019 Confirmed reviews ALL
« Good location, good breakfast, friendly staff. »

Very pleasing experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MALCOLM W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mona, Front Office.

Pedro I. A. Business - 20/12/2019 Confirmed reviews ALL
« Quite comfortable »

Excellent service and attention. Quite place and clean. The heating system does not work. It was not possible to control the bedroom temperature.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PEDRO IGNACIO A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mona, Front Office.

Richard O. Solo - 20/12/2019 Confirmed reviews ALL
« Excellent stay in Lille »

Everything that I hoped for - my room was ready when I arrived, there was a fine breakfast and I really enjoyed that the hotel was so close to the centre of the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mona, Front Office.

Sam Business - 04/12/2019 Confirmed reviews ALL
« Tolerable »

Could do better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMUEL A., Nous vous remercions pour votre avis. A très bientôt au MERCURE LILLE CENTRE VIEUX LILLE Bien cordialement La réception

Anonymous Friends - 02/12/2019 Confirmed reviews ALL

Friendly staff. Nice room, clean & tidy. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHARINE G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lille Centre Vieux-Lille. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mona, Front Office.

Benjamin S. Families - 11/11/2019 Confirmed reviews ALL
« Not the room I booked, Awfully noisy night, Room in poor state »

I booked 2 rooms and requested connecting room (as it was mentioned on the website). On the morning of the arrival we got a phone call telling us connecting room does not exists... The booking is changed to a duplex family room. The room is very old and not clean (a lot of dust on the stairs). The toilets makes so much noise when you sit that we though it would fall on the ground. The stairs are super noisy too... As well as the floor of the upper part. The wall are so think we could here the neighbour whispering! It was so noisy that my son could not sleep properly. And during the night we could not even go to the toilet without waking everybody up (thanks to the noisy stairs/floor). We had the worst night ever. We booked to 2 nights, we stayed only one. In the morning we packed everything and went to another Mercure (Marcq en baroeul). There we had a pleasant stay. I will never EVER come back to this hotel (and I will contact the manager to get refunded). The noise and the general aspect of the hotel/room is unbearable.

Business - 07/11/2019 TripAdvisor review
« Perfect stay in the center of a pretty old town »

All went perfectly, except that it toke us a lot of time to find the bell to open the parking door when leaving the parking. Other guests have the same problem. The bell is on the left wall at the bottom of the exit ramp, unreachable from your car at the top of the exit ramp. The room has four big windows, a perfect not too soft, not too hard bed, a little bar with a few free soft drinks, ... As always in Mercure hotels: they have a way to hide the button / outlet / ... for the coffee machine :-) We didn't find how to start the coffee machine. Hint: ask a reduction for the coffee machine you cannot use!

Mike Couples - 01/11/2019 Confirmed reviews ALL
« Nice location. »

Housekeeping carried out on a wing and a prayer. Bed not made. Room nespresso not stocked. Poor housekeeping staff. Nowhere to dry towels. Breakfast hot food ran out by 0800 hours on one day. On last day, Housekeeping/room service blundered into bedroom at 0745 hours without knocking on door whilst we were getting dressed.

Justin Families - 29/10/2019 Confirmed reviews ALL
« City center stay »

Arrived with Tesla space reserved but on entering Hotel there was chaos in the foyer and had to walk through a building site to get to the temporary check in. Room was quite small and functional rather than comfortable. We stayed in Arras and Brugge and the hotels of similar price were more homely.

Joachim J. Couples - 28/10/2019 Confirmed reviews ALL
« Aweful experience, the room n°4 is a pure scandal »

Impossible to sleep well because of the noise in the room which is literally in the hall! We had sent a message indicated that we wanted a room is a superior floor (for this reason) but we have been told that the room in the superior floor was not available (at 2.30 pm). We had to tell numerous client to stop to make noise because the people at the reception did not care about the situation. The head shower was broken and the aid conditionner did not work neither. This hotel do not diserve 4 stars and we want a refund.

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