Mercure Hotel Wiesbaden City 4 stars

Customer review rating (ALL Rating) 4.3/5 2,884 reviews

ALLSAFE approved hotel

Information message

Mercure Hotel Wiesbaden City
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+ 26 Services

Hotel extras

  • An ALLSAFE certified hotel

  • The hotel is in the center. Mall & points of interest are nearby.

  • Two 4.6 ft. (1.4 m) wide single beds in twin rooms

  • Rooms with connecting doors are available on request

  • Parking garage with two charging stations below the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Wiesbaden City

Bahnhofstrasse 10 bis 12
65185 wiesbaden
germany

Fax: (+49)0611304599

Check-in from 15h00

Check out up to 12h00

  • LINIE 1:  1 WILHELMSTRASSE

  • LINIE 14:  14 DERNSCHES GELAENDE

  • LINIE 27:  27 AUGUST-BEBEL-STRASSE

  • LINIE 4:  4 DERNSCHES GELÄNDE

  • LINIE 8:  8 WILHELMSTRASSE

  • By plane

    FRANKFURT AIRPORT At 30km / 18.64 miles

  • By train

    WIESBADEN HBF At 0.8km / 0.5 miles

GPS:50.078563, 8.242863

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LILI RESTAURANT & LOUNGE

Bring along a good appetite and good friends. Our bistro serves hot and cold snacks and delicious light meals from midday to 10PM. You will also find a selection of Rheingau wines on our wine list.

Your meetings and events

The events area with six air-conditioned meetings rooms is available for business events and private celebrations for up to 200 guests. All rooms have plenty of natural light, WIFI and state-of-the-art event technology.

Room descriptions and layouts

13 

meeting rooms

From 1 to 189 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Auditorium

  • Flipchart

  • Soundproof

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Day light

  • WIFI access

  • Syndicate rooms

  • Airconditioned meeting room

  • Video equipment

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Modern comfort in the historic city of Wiesbaden: The 4-star Mercure Hotel Wiesbaden City has 235 rooms with individually adjustable AC. For your convenience, you can choose a standard or privilege room Decide. All rooms have free WiFi and a desk. One child up to 12 years sleeps for free in the parents' room. If you book a room for children up to 16 years, you receive 50% discount for the 2nd room.

Our guest reviews for
Mercure Hotel Wiesbaden City

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,884 reviews

TripAdvisor Rating 4.0/5

721 reviews

Customer review rating 3.5/5

Daniela C. Business - 18/01/2022 Confirmed reviews ALL

The hotel location is great. Close to shopping, banks, etc… The rooms are adequate. Nothing fancy. The hair dryers in the bathrooms are not great. That being said, there are better and stronger hairdryers available at the front desk. I do not like the fact that I have to put my suitcase almost on the floor because there is no stand to place it on. The food, wine and service in the restaurant were good as well.

Great location and good stay!

Customer review rating 4.0/5

Jung L. Business - 17/01/2022 Confirmed reviews ALL

Hotel staff are very friendly and helpful!! We enjoyed our stay very much!

Dear Mrs. l., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Mueller ORM & Quality Manager

Ideal location in the heart of Wiesbaden.

Customer review rating 4.5/5

Anonymous Solo - 11/01/2022 Confirmed reviews ALL

To my surprise I found my room to be newly carpeted with a working thermostat. Shower heads need adjusting as they still spill water into the bathroom floor. Dinner in the hotel restaurant was outstanding.

Good Location

Customer review rating 3.0/5

Anonymous Business - 10/01/2022 Confirmed reviews ALL

The location of your hotel is excellent. The quality of the rooms, not so much. The comforter is the smallest I have had in any hotel in Europe.

Excellent Location

Customer review rating 4.5/5

Jlf Business - 09/01/2022 Confirmed reviews ALL

Mercure staff is outstanding. The hotel location is superb. A few touches, such as two chairs in the room, would be nice but overall a very enjoyable stay.

Dear Mrs. F., Thank you for your great review of our house! We are more than happy to have you as a regular guest; this is the best compliment for us. Many thanks and see you soon. Kind regards Nina Mueller ORM & Quality Manager

Good hard and soft product. Nice staff

Customer review rating 5.0/5

Anonymous Business - 07/01/2022 Confirmed reviews ALL

Very good, except for the bed douve, instead of two single for a king bed, it will be nicer to have one big douve

Dear Mr. A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Nina Mueller ORM & Quality Manager

always love the hotel, location and the ambiance of the lobby and staff!

Customer review rating 5.0/5

Anonymous Business - 30/12/2021 Confirmed reviews ALL

It was fun being there during the Christmas Market... weather was nice and it was beautiful!!

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Mueller ORM & Quality Manager

Another Night

Customer review rating 4.0/5

Anonymous Business - 30/12/2021 Confirmed reviews ALL

Good stay, very happy to see new wall thermostat. Is new carpet in the works?

Clean and good location

Customer review rating 4.5/5

Ann W. A. Business - 29/12/2021 Confirmed reviews ALL

Food is good…English TV could be bettet

Dear Mrs. W., Thank you for the great rating of our hotel. We are glad that you have felt comfortable in our house and we are looking forward to welcome you again soon. Best regards Nina Mueller ORM & Quality Manager
Customer review rating 4.5/5

Mr. B. Business - 27/12/2021 Confirmed reviews ALL

Nice and courteous staff.

Dear Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and were satisfied with the service of our team. We hope to see you again very soon. Best regards Nina Mueller ORM & Quality Manager
Customer review rating 5.0/5

Anonymous Business - 27/12/2021 Confirmed reviews ALL

Great location. The room I was placed in this time was spacious and extremely clean.

Dear Mrs. M., Thank you for the great review of our hotel! We are glad that you enjoyed your recent stay and hope to see you again very soon. Best regards Nina Mueller ORM & Quality Manager
Customer review rating 5.0/5

Anonymous Business - 27/12/2021 Confirmed reviews ALL

Staff was very polite and professional.

Dear Mrs. N., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Mueller ORM & Quality Manager

Nice stay

Customer review rating 5.0/5

Katrin V. Business - 26/12/2021 Confirmed reviews ALL

Front desk staff was friendly and welcoming

Dear Mrs. V., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Mueller ORM & Quality Manager

Just like at home

Customer review rating 5.0/5

Steward Business - 20/12/2021 Confirmed reviews ALL

It is so nice when the hotel remembers my room preference!

Dear Mr. G., Thank you for the great review of our hotel! We are glad that you enjoyed your recent stay and looking forward to your next stay already. Best regards Nina Mueller ORM & Quality Manager

Beautiful public areas

Customer review rating 3.5/5

Anonymous Business - 16/12/2021 Confirmed reviews ALL

The public areas are amazing, but the rooms leave a lot to be desired. Dirty carpets, showers that leave water everywhere and tiny TVs. You go from a contemporary lobby to an 80’s room.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. After the successful renovation of our ground floor in 2018 with a total investment of around € 7.5 million, we were in good spirits to start planning the renovation of the rooms in 2020. Corona had other plans. We very much hope that our industry can now fully recover relatively quickly and that we can approach the planning promptly. I am sure you understand. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nina Mueller ORM & Quality Manager

Cute town

TripAdvisor rating 3.0/5

KBcalifornia Business - 12/09/2021 TripAdvisor review

Hotel overall is just OK.....bathroom floor gets quite wet from the poor shower design. Bath towels are very thin and poor quality. My room was warm...hard to adjust thermostat. Nice location. Close to grocery stores, shopping, and restaurants.,

Dear KBcalifornia, Thank you for your review. I hope you had a pleasant stay and regret that not all services have met your expectations. Your comments and information are very important for us, as they are the only way to continuously improve our service and meet the expectations and wishes of your guests. Hopefully see you soon. Kind regards Nina, Guest Service Team

Very nice City break with wine theme

TripAdvisor rating 5.0/5

ari146 25/08/2021 TripAdvisor review

This hotel exceeded my expectations with the spacious and cosy lobby area and the well stocked bar with an open air terrace. Everything was in reality much more stylish than in the pictures on hotel web site. This happens very seldom but was a nice surprise. Sumptuous breakfast and friendly, professional staff rounded up our great stay. We enjoyed the wine themed guest room. Perfect! Thank you.

Dear valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Nina, Guest Service Team

Sylvester New Year

TripAdvisor rating 3.0/5

ROGCARLOS Family - 04/01/2020 TripAdvisor review

Everything ok, but Bar was already closed at 11:00 pm. New Year Drink at Bar was not posible. Start in the New Year could have been handeled better, more service oriented. Soy Milk at breakfast was sour.

Dear ROGCARLOS, Thank you for your comments regarding your stay at the Mercure Hotel Wiesbaden City. We are glad that you enjoyed your stay, except the described exception. Many thanks for your comment about the closing time of the hotel bar at Sylvester, I will forward it to our F&B Manager. Such comments and information are very important for us as they are the only way to continuously improve our service and meet the expectations and wishes of your guests. We hope to welcome you again soon at the Mercure Hotel Wiesbaden City. Kind regards Nina, Guest Service Team

Great hotel

TripAdvisor rating 5.0/5

MikeAR Couples - 11/09/2019 TripAdvisor review

Short walk away from the town centre. Easy car parking and fast free WiFi. Friendly and very helpful staff, breakfast was of a high quality. Room well furnished and comfortable with a great shower. Would use again.

Dear MikeAR, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Nina, Guest Service Team

Good Place to Lay Your Head

TripAdvisor rating 4.0/5

Kevin M Business - 03/10/2018 TripAdvisor review

Staff was very nice and helpful, especially with my language fluency not as good as I'd like it to be. Room was comfortable as was the bed. Only down side is I wish there were more English-speaking channels available on the cable.

Dear Kevin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Saskia, Guest Service Team

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