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ibis São Paulo Ibirapuera Hotel 3 stars

Customer review rating (ALL Rating) 4.3/5 8,992 reviews

ALLSAFE approved hotel

ibis São Paulo Ibirapuera
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+ 13 Services

Hotel extras

  • 10-min. walk from the Ibirapuera Park

  • 14-min. drive to the São Paulo - Congonhas Airport

  • 7-min. drive from the Moema subway station

  • 17-min. drive to the São Paulo Expô

  • 33-min. drive to the Tietê Bus Terminal

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis São Paulo Ibirapuera

Avenida Santo Amaro 1411
04505002 são paulo
brazil

Tel: +551143808877

Fax: (+55)1143808877

Check-in from 12h00

Check out up to 12h00

  • CMTC :  516N 10 PC D GASTAO

  • METRO :  5 - LILÁS MOEMA

  • By plane

    CONGONHAS At 6km / 3.73 miles

  • By plane

    GUARULHOS At 33km / 20.51 miles

  • By train

    RODOVIARIA TIETE At 15km / 9.32 miles

GPS :-23.59635734, -46.67330146

Hotel services

IBIS KITCHEN

To make your experience even better, we have the ibis Kitchen Grill restaurant with its menu of grilled dishes and accompaniments, all prepared with the ibis touch. We also offer vegetarian dishes and desserts.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Buffet Additional charge
    • Children Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 364 rooms
    • 22 rooms for people with reduced mobility
    • No family room
    • 12 connecting rooms
    • 364 non-smoking rooms
    • 16 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
    • Brazilian
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Desk equipment available
    • Shoe shine machine

Our accommodation(s)

Our guest reviews for
ibis São Paulo Ibirapuera

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,992 reviews

TripAdvisor Rating 4.0/5

357 reviews

Recognition

Customer review rating 4.5/5

Pedro Business - 20/11/2021 Confirmed reviews ALL

Unlike some properties Ibis Ibirapuera recognized my status as Gold and even gave me some freebies. Loved the hotel and loved the stay.

Prezado Sr. Pedro. Ficamos muito felizes em receber sua avaliação! Nos alegra bastante saber que você teve uma ótima experiência em nosso. Muito obrigado por seus comentários, esperamos revê-lo em breve! Atenciosamente, Hotel Ibis São Paulo Ibirapuera

Rundown

Customer review rating 1.5/5

Gustavo B. Business - 15/11/2021 Confirmed reviews ALL

It felts like a 2-star hotel bedroom. It has a strange mattress, plastic ceiling in the bathroom, smelly bedsheets and corridors full of scratches and damaged walls.

Dear Gustavo Alberto B., It is with great satisfaction that we receive your evaluation! We take note of all your suggestions and we will pass them on to the responsible sectors, always aiming to improve our services. Thank you very much for the review. Yours sincerely, Ibis Sao Paulo Ibirapuera

Staff

Customer review rating 5.0/5

Tahir Business - 14/11/2021 Confirmed reviews ALL

Excellent staff, always willing to help. Extremely fast check-in service. The hotel is spotless and is centrally located.

Dear Tahir H., We very much appreciate your comments regarding your stay at the ibis São Paulo Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Best regards, Ibis Ibirapuera.

Cozy

Customer review rating 4.0/5

Marcel Business - 15/10/2021 Confirmed reviews ALL

Well located with a nice breakfast.

Prezado Marcel. É com grande prazer que recebemos sua avaliação! Ficamos muito felizes em saber que você teve uma boa experiência aqui no nosso hotel. Trabalhamos sempre para proporcionar bons momentos a nossos hóspedes. Esperamos revê-lo em breve! Cordialmente, Ibis São Paulo Ibirapuera

Cleaning was terrible

Customer review rating 2.5/5

Renata T. Solo - 20/08/2021 Confirmed reviews ALL

The cleaning was not good, there was dog food on ground, the toilet was ok. But the bedroom was mounted as if a family was there, the little sofa was open as a bed and when I closed I found dog food on the ground, what made me think about how cleaning was really done and if sanitization was ok. Compared with last stays on Accor group hotels this was extremely disappointing

Really safe

Customer review rating 4.5/5

Andressa Business - 18/07/2021 Confirmed reviews ALL

Really good. I just didn't like the TV channel options. I would prefer some local channels.

Quick and easy booking

Customer review rating 4.5/5

C Couples - 24/05/2021 Confirmed reviews ALL

We called the hotel at night, it was available and as we arrived there, we could book a room and stay for the night. The room was neat and clean, as expected, and our stay was fine. It was very good to be able to do all this in under 20 minutes even though it was past midnight already. The only bad thing was that I couldn't connect to the Wifi as the system didn't accept the form I submitted and I had to rely on my 3G connection only. The battery health on my phone is bad and the cellular network uses more battery than the Wifi, so it was bad to not have the opportunity to connect. Next time I may ask any hotel employee to help me with this.

Prezado Camilo, É com grande prazer que recebemos sua avaliação! Ficamos muito felizes que sua estada tenha sido satisfatória, trabalhamos bastante para que nossos hóspedes sempre tenham a melhor experiência possível. Lamentamos que não tenha conseguido utilizar o wi-fi, da próxima vez certamente iremos lhe assistir para garantir sua conexão. Aproveite para seguir nosso Instagram @ibisibirapuera e ficar por dentro de novidades e promoções exclusivas! Até a próxima! Atenciosamente, Hotel Ibis Ibirapuera

Good stay

Customer review rating 4.0/5

Maria C. Couples - 27/04/2021 Confirmed reviews ALL

Very nice, we had some problems with the Wi-Fi but it was solved

Good stay

Customer review rating 5.0/5

Michael F. Couples - 15/03/2021 Confirmed reviews ALL

Great hotel, everything was clean, good location, comfortable bed.

well located

Customer review rating 4.0/5

Diego Families - 16/02/2021 Confirmed reviews ALL

Good overall experience. Room cleaning and breakfast service could be better.

Prezado Diego, Obrigada por tirar um tempo para avaliar nosso hotel. Ficamos felizes em saber que teve uma boa experiência. Iremos trabalhar para sempre proporcionar um serviço melhor. Até a próxima! Atenciosamente, Hotel Ibis Ibirapuera

Well located

Customer review rating 4.5/5

Alexandre R. Business - 09/02/2021 Confirmed reviews ALL

I’d rather stay in Accor hotels always, because my good night of sleeping is always guaranteed

Prezado Alexandre, É com grande prazer que recebemos sua avaliação! Ficamos muito felizes que sua estada tenha sido satisfatória, trabalhamos bastante para que nossos hóspedes sempre tenham a melhor experiência possível. Aproveite para seguir nosso Instagram @ibisibirapuera e ficar por dentro de novidades e promoções exclusivas! Até a próxima! Atenciosamente, Hotel Ibis Ibirapuera

Breakfast

TripAdvisor rating 3.0/5

forfun126 Couples - 12/09/2018 TripAdvisor review

During my staying, the breakfast wasn't inclued on a daily rate. So I was a litle upset whend I was told amout that. Maybe I'll think twice before I my next stay at this Hotel. Another thing is that they charge 39 reais to keep the car at the garage. It' ridiculus!

Weekend in São Paulo

TripAdvisor rating 4.0/5

Dreamer716320 Family - 22/08/2018 TripAdvisor review

The apartment is well-divided, good and quiet air-conditioning, clean bathroom. The breakfast is hearty and plenty of choices. The attendance at check-in and check-out is quick and objective. Everything happened as planned

Nice place to stay at business trips

TripAdvisor rating 5.0/5

jmelare Business - 28/05/2018 TripAdvisor review

Nice acomodations and services, but the pillows could be smaller, I woke up a bit sore after two nights there. Other than that, everything is excellent. A very nice place to stay at business trips and reasonable location.

Good stay - and los property recovery.

TripAdvisor rating 5.0/5

M9321BMstepheng Business - 20/04/2018 TripAdvisor review

Well positioned, good value, clean, efficient hotel. I am very grateful to the kind and honest reception staff who promptly reunited me with some items I had left in the room's safe after I'd checked out.

TV?

TripAdvisor rating 4.0/5

pauloribeirob Business - 16/04/2018 TripAdvisor review

Everything was nice at the hotel, with the exception of the poor choice of tv channels. Since I have to complete 200 words, also there is a serious lack of transport options. No taxis nearby. Only Uber.

Excellent stay

TripAdvisor rating 5.0/5

rafaellribeiro05 Solo travel - 11/04/2018 TripAdvisor review

I had a great stay and would recommend this hotel for any lodging. The room is cozy and clean. The service was quick and enlightening at checkin and checkout. I was surprised by the structure of the hotel. Great value for money.

Weekend travel

TripAdvisor rating 4.0/5

rodrigoh846 Family - 29/01/2018 TripAdvisor review

Hotel with good benefit-cost. Although called by Ibirapuera name, a car is needed to go to the Ibirapuera Park and to the Ibirapuera Shopping. Rooms are a little small, but they are clean and confortable for sleeping.

Trip to São Paulo

TripAdvisor rating 5.0/5

Lugindo J Couples - 08/11/2017 TripAdvisor review

The Breakfast was a great confusion, a lot of People, At same time, and the attendants was the minnimum....the rooms can be more clean, have a good localization , but it’s necessary to improve the breakfast.

We thank you for choosing Ibis Ibirapuera, our employees are always ready to assist you in the best way. We look forward to your return soon.

Good and convenient

TripAdvisor rating 3.0/5

Yoshita83 Business - 01/11/2017 TripAdvisor review

Good, convenient, excellent breakfast. The hotel is new, but it needs to be manage with more care, I mean, the room I stayed (1132), had the shower very dirty, I asked for cleaning and every day was the same, average cleaning, not deep cleaning, which is needed in a bathroom.

O Ibis Ibirapuera agradece sua visita e aguardamos seu retorno em breve para desfrutar dos nossos espaços como o Bar 24 horas e o restaurante. Nossos colaboradores estão sempre a disposição para melhor atende-lo.

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