Hotel - ibis São Paulo Ibirapuera
Ibis Hotel Hotel Ibis Hotel Hotel

ibis São Paulo Ibirapuera Hotel

4.0/5 329 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • One dog weighing up to 22 lb (15 kg) is allowed.
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 364 rooms
  • 100% non-smoking hotel
  • 22 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • WIFI in your room
    • Work desk in all rooms
    • Automatic temperature control
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 7,666 reviews

Our guest reviews for
ibis São Paulo Ibirapuera

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 329 reviews
C Business - 12/02/2020 Confirmed reviews ALL
« Comfortable »

Comfortable and clean bed and room. Was not able to find water to drink during the night.

Rafael Business - 12/02/2020 Confirmed reviews ALL
« Good stay »

Everyone very fun and helpful. Hotel is clean and have good breakfast.

Lucas O. Business - 10/02/2020 Confirmed reviews ALL
« Good stay »

Nice rooms, the bar was at rebuilding, but it did not take my stay to lower level. Nice restaurant and breakfast

Anonymous Business - 08/02/2020 Confirmed reviews ALL
« Affordable and practical »

Clean, comfort bedroom, but the room service on the hall and rooms next door was unbelievable loud and messy.

Sidney Families - 07/02/2020 Confirmed reviews ALL
« Well located, gentle attendants, good breakfast but do not leave things on your car seat when using vallet »

There is only one reason to justify rating as dissatisfied experience: we do not have how to prove that is why we did not complained with local attendants but we arrived by car very late at night with our child on lap sleeping and while arranging all our bags out off the car our son may left his plush blue rabbit (from Parque da Monica called Sansao) on the car seat and we did not find that rabbit when we came back to the car on the next day. We travelled to Sao Paulo to visit Parque da Monica and we bought this plush rabbit on the day before. So we had to buy a new one.

M. Business - 04/02/2020 Confirmed reviews ALL
« Good stay »

Clean and organized room, very good shower, but few TV channels and parking service separeted of stay

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Marco, É com grande prazer que recebemos sua avaliação! Ficamos muito felizes que sua estada tenha sido satisfatória, trabalhamos bastante para que nossos hóspedes sempre tenham a melhor experiência possível. Salientamos que o hotel não tem qualquer relação com o estacionamento, portanto não temos como incuí-lo no valor da diária. Até a próxima! Atenciosamente, Hotel Ibis Ibirapuera

Kelen Families - 07/01/2020 Confirmed reviews ALL
« Clean and confortable room but it needs improvement! »

The room is very clean and comfortable! The staff is outstanding. However, it needs maintenance! One issue was the shower! The temperature changed suddenly and almost caused injuries in my daughter. The toilet seat was broken and it was uncomfortable to use.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Kelen, É com grande prazer que recebemos sua avaliação! Ficamos muito felizes que sua estada tenha sido satisfatória, trabalhamos bastante para que nossos hóspedes sempre tenham a melhor experiência possível. Lamentamos que tenha encontrado as falhas mencionadas, iremos vistoriar o quarto para providenciar os reparos necessários. Até a próxima! Atenciosamente, Hotel Ibis Ibirapuera

Jo H. Friends - 26/12/2019 Confirmed reviews ALL
« Good! »

Very good location, helpful staff, easy access.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your feedback, we are glad that you had a nice staying. Best Regards

Rafael D. Business - 20/12/2019 Confirmed reviews ALL
« Excelent »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rafael D., We very much appreciate your comments regarding your stay at the ibis São Paulo Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Thiago T. Families - 07/12/2019 Confirmed reviews ALL
« Clean and quiet »

I stayed with my family for a short time in ibis and we liked a lot. It’s a friendly place.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Thiago Torre Costa P., Que felicidade receber sua avaliação! Muito obrigado por tirar um tempo para contar o que achou da sua experiência aqui com a gente. Nossa equipe trabalha bastante para que nossos hóspedes se sintam sempre bem-vindos, que bom que esse trabalho transpareceu durante sua estada! Aguardamos você em uma próxima oportunidade! Atenciosamente, Hotel Ibis Ibirapuera

Rafael Business - 04/12/2019 Confirmed reviews ALL
« Breakfast starts too late »

The hotel is good. The problem is the breakfast time. I was there last Sunday and I had an exam that started at 7:30. São Paulo is a big city, the exam location was not near and I stayed there waiting till 6:30 to have my breakfast. The strange thing is on Monday it also started at 6:30. I was in Curitiba some time ago and they started the breakfast at 6 on Sunday to us, because they knew the hotel was full and we can’t wait long because of our exam. So i think this hotel should improve this perception, and in dates like this start the breakfast earlier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rafael Gustavo De S., We very much appreciate your comments regarding your stay at the ibis São Paulo Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rogerio M. Solo - 27/11/2019 Confirmed reviews ALL
« Staff well prepared to support guests »

Staff did a fantastic job being always available and kind with my requests

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rogerio, We very much appreciate your comments regarding your stay at Ibis Ibirapuera! Our staff is, indeed, always willing to help our guests with any requests they shall have. Our goal is to make you feel welcome! All your remarks have been duly noted and we will work on them as to improve the quality of our service. We hope to see you again soon! Kind regards, Hotel Ibis Ibirapuera

Diego P. Business - 26/11/2019 Confirmed reviews ALL
« Good stay, fair value »

Good stay, courteous staff, clean room and fair value. Reception desk is dramatically understaffed and lines form up quickly, even in non-peak hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diego, We very much appreciate your comments regarding your stay at ibis Ibirapuera. Unfortunately peak hours tend to be busy, indeed. Our check-in process, however, is fast and fully automated, which saves precious time for those willing to get to their rooms and rest. Thank you for sharing your experience, and we hope your next visit will be even better than the previous one! Kind regards, Hotel Ibis Ibirapuera

Willian Solo - 16/11/2019 Confirmed reviews ALL
« Great and little different from others red ibid! Perfect, comfort incredible silent even at SP »

I was surprised how silent was the room even in a very busy avenue! The breakfast was perfect and the staff are more than friendly. Thanks a lot

Our hotel has responded to the review
Our hotel has responded to the review

Dear Willian Jose Ceccon R., We very much appreciate your comments regarding your stay at the ibis São Paulo Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hugo F. Business - 05/11/2019 Confirmed reviews ALL

All right within my expectations.

Carlos K. Business - 04/11/2019 Confirmed reviews ALL
« Satisfied »

All was fine. The only complain has to do with the prices. Everything is expensive : Parking, meals and lodging. It is just an IBIS, not the Hilton Dubai.

Anonymous Business - 03/11/2019 Confirmed reviews ALL
« Very Good »

The bedroom is nice, well decorated and comfortable. The only issue that need improving is the breakfast. It’s to tiny and gets crowded easily. The food (specially the eggs) has no taste at all.

Claudia V. Families - 16/10/2019 Confirmed reviews ALL
« Wonderful hotel and hospitality »

From the team in counter and restaurant to the rooms, everything was just great!... been to several IBIS hotels in various countries, for work and personal interests and this is by far the best.

Kevin S. Business - 11/10/2019 Confirmed reviews ALL
« Excellent wifi »

You have a bartender, Diego, who made my two weeks here very nice, welcoming me with my first name, making sure I had everything I needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin Richard s., We very much appreciate your comments regarding your stay at the ibis São Paulo Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rodrigo Business - 04/10/2019 Confirmed reviews ALL
« Lazy check in and where is my Leclub points? »

20 minutes for the check in and they were not even considering the Leclub privilege. Room clean up was terrible. Remote controls were dirty. Also, i did not receive my Leclub points from this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodrigo Lopes M., Thank you for taking the time to tell us about your experience at the ibis São Paulo Ibirapuera. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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