Novotel Phu Quoc Resort 5 stars

Customer review rating (ALL Rating) 4.7/5 914 reviews

Hotel extras

  • "Located on Bai Truong, renowned for its stunning sunsets "

  • "Large choice of Bungalow types with option of private pool "

  • Highest quality seafood available our signature Restaurant.

  • Pamper kids with fun activities and meals with MyKids

  • "Free flow beverage experience with MyGlass package "

ALLSAFE approved hotel

Hotel location

Novotel Phu Quoc Resort

Duong Bao Hamlet, Duong To Commune, Kien Giang Province
91000-9200 PHU QUOC ISLAND
Vietnam

GPS:10.12892, 103.982711

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  914 reviews

TripAdvisor Rating  4.5/5  1,687 reviews

Good vacation

TripAdvisor rating 5.0/5

Companion716492 Families - TripAdvisor review

방갈로에 묶었었는데 룸 상태좋았어요 모기가 있으니 전자모기향 챙겨오시면 좋아요 그리고 풀장이랑 해변이랑 가까워서 너무 좋았습니다 여러가지 프로그램이 있으니 참여하시면 좋아요 ㅎㅎ 저는 아침마다 요가했는데 좋은 경험이었어요 소나시랑 가까워서 현지식과 신선한 망고 많이 사먹었어요 :-) There are a lot of facilities in resort like swimming pool, kid club. I love the pool and tennis court very much. Staffs are good and helpful, there is staff help me to open safety box.Thanl you lily very much

만족하였습니다.

TripAdvisor rating 5.0/5

Kangeun L TripAdvisor review

친절한 직원 분들과 분위기가 너무 좋았습니다. 가족과 지내기 너무 좋았습니다. 수영장과 비치가 붙어 있어서 좋았고 요가 프로그램 등 다양한 프로그램이 인상깊었습니다. 조식이 다양해서 아이들과 먹기 좋았습다. The room is good and restaurant has variety food.. swimming pool near the beach is clean and good.

Outstanding Hospitality.

TripAdvisor rating 5.0/5

Will_Total_D Couples - TripAdvisor review

Our dear Newlywed friends joined my wife and I on a trip to Phu Quoc Island a bit over two weeks ago. I reluctantly agreed to stay at The Novotel because I had my sights set on another hotel up the road. On this occasion I am glad I agreed with the wife! We had already booked a bungalow right by the beach, complete with our own deck and private pool. The Newlyweds had a very good ocean-view room booked, but being the loving friends that we are (ha ha), we called The Novotel Phu Quoc to see about upgrading our friends to a bungalow like ours to make their honeymoon that much more special. After a bit of back and forth, the Floor Manager, Ms. Trang, demonstrated why she deserves her position - she went above and beyond to ensure not only our requests were met, but to also exceed the imagination of our friends. Suffice to say they were very touched and the smiles on their faces made it all worthwhile. They quickly showed all their friends and followers on their social pages how spoiled they were by us and the staff at Novotel Phu Quoc. Special mention also goes to Ms. Hang at Reception who, right from the get-go, was a delight to deal with and a true professional, especially upon check-in and seeing us on our way after checking-out. I’d also like to tip my hat to Messrs Tran Nguyen Thanh Son and Nghia who waited on us during our private dining experience and at breakfast. Softly spoken and respectful, both were true Gents. Thanks to the wonderful experience we enjoyed during our time at The Novotel Phu Quoc, I have zero reservations in recommending the resort to our nearest and dearest (so good I may even reactivate my Accor Plus Membership). We will most certainly be staying there next time we’re in town and will also be secretly hoping Ms. Trang and Ms. Hang will be there to greet us.

Perfect family holiday destination

TripAdvisor rating 5.0/5

advocate_ashishgupta Families - TripAdvisor review

If somebody is looking for a break from the hustle-bustle of a city life, then this is the place to be. We stayed here for four days and had a great time. We stayed in a bungalow ( one of the category available in the property) and it is worth it. The rooms are modern, spacious, a nice sit out outside the room with a garden and a pond view. It’s just amazing. Bathroom is big and very clean. The property has two swimming pools and they are of big sizes. There is a nice and clean beach across the hotel where one can enjoy different water sports. The property has three restaurants and food taste and quality is very good. The hotel is at a distance of hardly 15-20 mins drive from the airport and the good thing is that this property provides free shuttle service to and from airport at some particular timings. According to me the hotel is somewhat in the middle of the city and it helps to explore the island. The staff is amazing here, very courteous, always available to help with a smile on their face. We have also taken the spa and it was simply amazing and worth taking. There are nice and small departmental store across the hotel from where one can buy basic necessary items at a reasonable price. Calling a taxi is very easy by using an app called GRAB. Overall I can say it’s a perfect destination to spend time with family and friends.

Xin Chao Advocate_ashishgupta, Thank you for giving us such a wonderful review. Your kind words to our Heartists is very much appreciated and please rest assured they will be informed for their excellent work. We take great pride in our team who delivers their best to ensure a unique experience for our guests each day. The entire team is grateful and proud to know that we met your expectations. A lot of efforts are put daily, but comments like yours simply provide the team the reward they deserve. We look forward to welcome you back. Sincerely, Tram Nguyen (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

They care my experience and my feeling

TripAdvisor rating 5.0/5

Hathunguyenftu Families - TripAdvisor review

My family chose Novotel for Tet holiday. As many 5 star hotel I stayed before, facilities here are good enough, well-equipped, good maintaining. I am impressed by the hotel design since the air was so fresh everywhere and clean, good smell. Food is good for me, many dishes and the taste is great. My daughter especially loved the pool. She can play there for the whole day, it was quite big, with fancy drink, chill music. You think that’s so enough for a wonderful stay? NO!!! They just wanted me to be the happiest guest. They put a cake on my room for my birthday which made me surprised and I just couldn’t stop crying. Later, they sang Happy birthday song to me. First time in my life celebrating birthday with strangers. But they really warmed up my heart. I feel myself so special and being cared as a Vvip guest. Thank you a lot team on Jan 22nd night: Mẫn, Khang, Như, Hằng, Hương. Very special big thanks to you for making my day and always very nice, supportive during my staying in Novotel.

Xin Chao Thu Nguyen, Thank you for giving us such a wonderful review. Your kind words to our Heartists is very much appreciated and please rest assured they will be informed for their excellent work. We take great pride in our team who delivers their best to ensure a unique experience for our guests each day. The entire team is grateful and proud to know that we met your expectations. A lot of efforts are put daily, but comments like yours simply provide the team the reward they deserve. We look forward to welcome you back. Sincerely, Tram Nguyen (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

In partnership with TripAdvisor

Other web-users rate our hotel

  • 216 reviews 8.4/10 Location
  • 310 reviews 8.9/10 Room
  • 398 reviews 8.8/10 Service
  • 18 reviews 6.9/10 WiFi
  • 180 reviews 9.3/10 Breakfast
  • 168 reviews 9.6/10 Pool
  • 127 reviews 9.5/10 Amenities
  • 125 reviews 9/10 Cleanliness

Powered by Trustyou