Novotel Phu Quoc Resort Hotel 5 stars

Customer review rating 4.4/5 6,110 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Phu Quoc Resort
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Hotel extras

  • "Located on Truong Beach, renowned for its stunning sunsets "

  • "Large choice of Bungalow types with option of private pool "

  • Highest quality seafood available our signature Restaurant.

  • Pamper kids with fun activities and meals with MyKids

  • "Free flow beverage experience with MyGlass package "

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Private beach
  • Bicycles rental
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Phu Quoc Resort

Duong Bao Hamlet
Duong To Commune
Kien Giang Province
91000-9200
phu quoc island
viet nam

Tel: +842976260999

Fax: (+84)297/6260888

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHU QUOC AIRPORT At 7km / 4.35 miles

GPS :10.1289207, 103.9827116

Your meetings and events

Room descriptions and layouts

4 

meeting rooms

From 1 to 500 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Superior Room, 1 Double Bed

  • Max. number of persons: 4
  • Area: From 29 m² / 312 sq ft
  • Views: Garden View, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Superior Double Ocean View

  • Max. number of persons: 4
  • Area: From 29 m² / 312 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

Superior Room, 2 Single Beds

  • Max. number of persons: 4
  • Area: From 29 m² / 312 sq ft
  • Views: Garden View, Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Superior Twin Ocean View

  • Max. number of persons: 4
  • Area: From 29 m² / 312 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

Family Room

  • Max. number of persons: 4
  • Area: From 41 m² / 441 sq ft
  • Views: Pool side, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Deluxe Twin, 2 Single Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 40 m² / 431 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)
Rooms

Our restaurants and bars

TROPICANA RESTAURANT

Type of cuisine: Regional

A large seating area includes 310 seats for daily dining, and gorgeous views of the Villas and Phu Quoc Island's scenic view. International buffet with live food stations for breakfast, lunch and dinner.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FOOD EXCHANGE

Type of cuisine: International

For a wide range of Western, Asian and Vietnamese favorites, Food Exchange Restaurant offers extensive buffet options and an a la carte menu the whole family can enjoy.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
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  • Fri
  • Sat
  • Sun

PHU QUOC SEAFOOD RESTAURANT

Type of cuisine: Regional

The Phu Quoc Seafood Restaurant offers the island's best catches for seafood lovers. A contemporary and intimate design invites guests to experience exquisite dining choices, all made from the highest quality ingredients found on Phu Quoc Island.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Non contractual photo

The Lounge Bar is a sleek, cozy space located by the resort's expansive pool. Enjoy cocktails, spirits and tropical fruit drinks, or snack and tasty dishes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OCEAN BAR

Non contractual photo

The Ocean Bar sits right by the stunning Truong Beach and the pool. Watch the gorgeous island sunset as you sip a tropical cocktail or try a tasty dish.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Phu Quoc Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,110 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,318 reviews

Good stay, nice view

Customer review rating 4.4/5

My H. Families - 24/11/2020 Confirmed reviews ALL

The beach is very beautiful, nice view, nice people

Dear My H., Xin Chào! Thank you so much for your great feedback, I will share it to the team as an encouragement. Looking forward to welcoming you back soon Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Great place to relax

Customer review rating 4.4/5

D. K. H. Solo - 23/11/2020 Confirmed reviews ALL

Very friendly and very helpful staffs (specially Lisa, who had provided me with all the stuffs I need before and during the stay). Great daily breakfast, and market buffet night.

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback, I had noted the mention short coming about the wifi during your stay, I D. apologize about that. I will share your comments with our team and all efforts are concentrated in preventing future occurrences. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your loyalty and for sharing your experiences, we hope to welcome you again soon. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Well located, good breakfast, nice stay

Customer review rating 4.4/5

Hoai N. Couples - 21/11/2020 Confirmed reviews ALL

Great hotel! Well located, the ocean view is really fabulous. Staff are friendly and nice. We will come back again with our family!

Dear N. Thi Thu Hoai , Xin Chào! Thank you for giving us such a wonderful review. Your kind words is very much appreciated and please rest assured they will be informed for their excellent work. We take great pride in our team who delivers their best to ensure a unique experience for our guests each day. The entire team is grateful and proud to know that we met your expectations. A lot of efforts are put daily, but comments like yours simply provide the team the reward they deserve. We look forward to welcome you back. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Fantastic

Customer review rating 4.4/5

Naoya Families - 17/11/2020 Confirmed reviews ALL

Good location, good pools, good food However, the Wifi was slow. The water of the bath was not clean, included many sands. When using the bathtub the water turned brown...

Dear Naoya S., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. We are very sorry to hear that your experience was not good about wifi, water in bathtub and waiting check in. We have shared your feedback with our concerned areas to ensure that this problems do not occur in future. Please do accept our sincere apologies for the inconvenience you encountered during your stay. Thank you for the sharing your feedback and we are looking forward to see you again. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Good services

Customer review rating 4.4/5

Daniel H. Families - 11/11/2020 Confirmed reviews ALL

I have stayed there only for 2 nights and everything was good. Picked up by Mr. Nha cluster Transportation Manager, very friendly and I enjoyed the trip. Appreciated for the free upgrading and early check in. Room was nice, good view, there is a sofa bed in the room which the cushion is not "stick" with the base so me and my wife hit to the base few times as we only notice the cushion location only. Breakfast was nice but staff need to take more care of tables near the kitchen entrance. No one clear my dishes and I had to stacked it on the next table. Swimming pool, there is no pool attendant at the pool next to the beach. Tried to enjoy the cocktail at the Ocean Bar but it was not available that time. Very convenience shuttle bus to/from Airport

Dear H. Trung Duong, Xin Chào! We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. Besides, we are very sorry to hear that your experience about interrupted wifi connection, clearing dishes at breakfast time, lacking pool attendant. We have shared your feedback with our concerned areas to ensure that those problems do not occur in future. As current situation (Covid), some outlets are closed temporary and Ocean Bar is opened on weekends. Please do accept our sincere apologies for the inconvenience you encountered during your stay. Thank you again for sharing your experience and looking forward to welcoming you back soon Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

The Wonderful treat of Novotel PQ

Customer review rating 4.4/5

Phat N. Couples - 10/11/2020 Confirmed reviews ALL

Having a massive appreciation for Novotel. I didnt expect much at the beginning but surprisingly NVT have brought to me all “the wows” from their treats with detailing cares such as pick up, drop off, room, breakfast, my time of check out and many more. The Most outstanding ambassadors are Tram, Oanh and two ladies check me in and out. I’ve stayed at different NVT acrossed VN and Thailand but this one has left in my Accor experiences an unforgettable one.

Dear Mr. N., Xin Chào! Thank you so much for writing such an excellent review . I will share your comments with our team especially to Ms. Tram, Ms. Nhu who check-out for your and Ms. Vy - who check in for you. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services. Next time we hope you could enjoy our wonderful welcome drink. Thank you for your loyalty and looking forward to welcoming you again Sincerely, Oanh Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

The best resort in Phu Qupc

Customer review rating 4.4/5

N. K. H. T. Families - 09/11/2020 Confirmed reviews ALL

Novotel Phu Quoc Resort is always my 1st choice when my family travels to Phu Quoc. I have 2 kids and I take them to Phu Quoc every year and we always stay at Novotel. We stayed there 9 days in October 2020 and we had a great time as usual. I would like recommend Novotel Phu Quoc Resort because of the location, room service, nice beach and great staff. We will come back next year!

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. Thank you for your understanding about the current situation (Covid 19). Please do accept our sincere apologies for the breakfast quality. Besides, we are delighted to learn that you had a joyful experience with us. Your kind words are definitely appreciated and your compliments have also been shared with the whole Heartists. Once again, thank you for the great feedback. We do hope to see you again. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Wonderful

Customer review rating 4.4/5

Nghi T. Friends - 06/11/2020 Confirmed reviews ALL

This is 2nd time I book this hotel to stay by Accord member. Still like eveything there. Excellent value for the money. As a member of Accord plus I was upgraded our room, got a cake on my birthday. The receptionist and other staffs are very friendly and welcome me. A big thank to the receptionist because she tried to change my room to twin as I requested. Good breakfast.

Dear Ms. T., Xin Chào! Thank you for coming back with us. We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services. Thank you for your loyalty and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Still good but some points need attention

Customer review rating 4.4/5

Quan D. Families - 30/10/2020 Confirmed reviews ALL

Good location. Very nice and supportive staff. However, accommodation (villa) is not so good: - Poor insect control, bed-bug found in living room chair, mosquito in ground floor bed-room (2 killed). - Shower in ground floor bed-room was squeezed. - Kitchen utensils were not enough comparing with 02 years ago. For example only one big knife.

Dear Quan Minh D., Xin Chào! Thank you for taking the time to tell us about your experience at Novotel Phu Quoc Resort. I am sorry that your experience about villa conditions did not meet your expectations; please allow me to express my sincerest apologies. Our Heartists strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Need improvement

Customer review rating 4.4/5

Evan K. Families - 27/10/2020 Confirmed reviews ALL

Dear Novotel phu quoc resort's team, First of all, I am so sorry for this comment. But i will share my experiences because i want your resort to be improved more. It was a revisit after a few years due to the very good memory. However, Even though it's under Covid-19 Pandemic, I can't give you good points for my stay. 1. Food 1) I ordered some foods(Curries, Pizza and so on) from A la Carte menu in the main restaurant. The quality of it were so terrible. Unripe potatoes and carrots, insufficient soup, Most of all it doesn't have taste. I've never eaten those kind of foods at any hotel restaurants so far. We wanted to go to other restaurant. but it was too late enough and there wasn't another option. 2)Breakfast - So so 2. Sanitation 1) Can you believe that I saw cockroaches in our room for 3 consecutive days? Although we are living in Vietnam, To meet it in the room, it's very unpleasant situation. Luckily our kids didn't see it so We didn't need to change our room at night. 2) Have you ever checked the male toilet next to beach poolside bar? When i visited that place in the evening, I was shocked because of the stench of urine. I felt like that is a public toilet which isn't managed. Please do something for hygiene. 3. Room facility. 1) Air-conditioner - When we use the Air-conditioner much, It was dropped water. We had to spread towel on the floor. In spite of that, I would like to say thank you to your staffs. Your staffs were so friendly and ready to help us promptly and always. I really hope your resorts will be better.

Dear Mr. K., Xin Chào! Thank you for taking the time to tell us about your experience at Novotel Phu Quoc Resort. I am sorry that your experience was not good during your stay; please allow me to express my sincerest apologies. Our Heartists strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As a teachable moment, we have shared your feedback with the appropriate resort teams to ensure the necessary guidelines are in place to prevent this from occurring in the future. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

good stay

Customer review rating 4.4/5

Trang Couples - 27/10/2020 Confirmed reviews ALL

We only stay on one night, not too much time to know.

Dear Ms. Trang, Xin Chào! Thank you for taking the time to share your comment We are very sorry to hear that your experience was not good during your stay. We have shared your feedback with our concerned areas. Please do accept our sincere apologies for the inconvenience you encountered during your stay. Thank you for the sharing your feedback and we are looking forward to see you again. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Had a great time and great service.

Customer review rating 4.4/5

K. D. Solo - 25/10/2020 Confirmed reviews ALL

I liked the kindness of the staff. Both facilities and services were satisfied.

Dear Mr. K., We very much appreciate your comments regarding your stay Xin Chào! We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you for your loyalty and for sharing your experiences, we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

GREAT HOTEL AND GREAT SERVICE

Customer review rating 4.4/5

Seon M. (. H. Families - 19/10/2020 Confirmed reviews ALL

My family visited Novotel Phu Quoc Resort for four days and three nights to celebrate a family event. Upon check-in, the Front Desk receptionist greeted us with a warm welcome and a big smile. On the first night, two staff came to our room to celebrate the event with us; they brought some balloons, a yummy cake, cute donuts and a present for my son. Two more staff wearing the national traditional dress ao dai came to our room and welcomed us once again. My son was soooooo happy and excited that he could not fall asleep that night. Rooms were in wonderful condition, the swimming pool was clean, the beach view from our room and from the swimming pool was spectacular, and the breakfast especially Vietnamese rice noodles tasted great. During our stay, Lisa, Guest Relations Manager, helped us arrange our schedule, book tickets and taxis, and often texted to see if we needed anything and were having a great time. She helped us from the bottom of her heart as if we were her family. She even came to work(even though it was her day off!!) on the last day of our stay to help us check out and say good-bye and checked if we arrived at home safe and sound. I was greatly touched when she gave me a hand-made card for my son. She and Nhu had made the card themselves; they wrote a short message and drew a cute dragon which symbolized my son who had been born in the dragon year. Not only Lisa but also all the other staff including the F&B, Front Desk, Concierge, Housekeeping team members greeted us heartfully. Their prompt and excellent service made us feel comfortable and as if we were at home; they made us feel special and highly welcomed. We travel quite often but out of all the trips we have gone, we had the most memorable stay in Novotel Phu Quoc Resort this time. We will never forget the kind staff, great facilities and the beautiful sunset. We will DEFINITELY visit this hotel again in the near future. Thank you once again!

Dear Mrs. H., We very much appreciate that you take time to share your experience during your stay. Thank you so much for giving us a wonderful review. Your kind words to our Heartists (Ms. Nhu - Kid Club and for whole staff in Front Office, F&B and Housekeeping) is very much appreciated and please rest assured they will be informed for their excellent work. We take great pride in our team who delivers their best to ensure a unique experience for our guests each day. The entire team is grateful and proud to know that we met your expectations. A lot of efforts are put daily, but comments like yours simply provide the team the reward they deserve. We look forward to welcome you back. And this time with your whole family. Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Staffs are very nice.

Customer review rating 4.4/5

Ruby Friends - 15/10/2020 Confirmed reviews ALL

Nice experience staying in Novotel Phuc Quoc

Dear L. Chien Ju, Xin Chào! We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and looking forward to welcoming you back soon Sincerely, Lisa Dao (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

very nice receptionists, beautiful resort, very good room facilities, nice service overall

Customer review rating 4.4/5

Tam H. Families - 14/10/2020 Confirmed reviews ALL

My family and I had a good experience at Novotel Phu Quoc, despite of such a bad weather (raining all day). The hotel has very good receptionists. The staff at restaurant should be more well trained at serving customers in queuing order. Please do not give foreign customers a prioritized treatment than local ones. Thank you.

Dear Quyen Thanh Tam H., We look forward to your words of praise. We are happy to pass on your positive appreciation to and to the entire team. Your satisfaction is the best reward for our people who work every day to provide you with impeccable service. We will strive to improve our service based on your feedback about restaurant.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We hope to see you again soon. Sincerely, Tram Nguyen (Ms.) Guest Relations Manager Novotel Phu Quoc Resort

Comfortable and quiet stay in the nature

Customer review rating 4.4/5

Hyung-tae K. Friends - 13/10/2020 Confirmed reviews ALL

I highly recommend the hotel when you want to stay within a quiet and calm environment in Phu Quoc. I stayed in a bungalow nearby the beach surrounded by a beautiful garden and ponds with lotus flowers. When I walk around the garden during the night, I can breath in fresh air and listen to the sound of nature. All staff at the hotel was very responsive and kind (although sometimes communication in English was not perfectly smooth). In particular, I would like to highlight Lisa, Vu, and Jack Pham for their positive hospitality. It was a bit pity that some of the restaurants and bars were closed, and the Spa was under the limited operation due to the COVID-19 pandemic situation.

Dear Hyung-Tae K., We very much appreciate your comments regarding your stay at Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments about water issue, Spa operation time and our English communication with our team and all efforts are concentrated in preventing future occurrences. I will share your comments with our team especially to Ms. Lisa, Vu and Mr. Jack Pham. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you again. Sincerely, Tram Nguyen (Ms.) Guest Relations Manager Novotel Phu Quoc Resort

good stay

Customer review rating 4.4/5

Khanh L. Families - 13/10/2020 Confirmed reviews ALL

i would give all 10 for the friendliness and professional services from the staffs here. The room is relative small comparing to the resort standard

Dear Khanh Huy l., It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our Heartist as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tram Nguyen (Ms.) Guest Relations Manager Novotel Phu Quoc Resort

Good service

Customer review rating 4.4/5

Khoa, Đ. T. Couples - 12/10/2020 Confirmed reviews ALL

Perfect place with good service. Especially, I would love send to Mrs. Oanh a big thank when help us so much through all days in Phu Quoc.

Dear Toan Khoa D., Thank you for giving us such a wonderful review. Your kind words to our Heartists is very much appreciated and please rest assured they will be informed for their excellent work. We appreciate you sharing your concerns about wifi speed, and it is our hope that you will give us the opportunity to better serve you in the near future. Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon! Sincerely, Tram Nguyen (Ms.) Guest Relations Manager Novotel Phu Quoc Resort

Good experienced Stay, Welcome staffs

Customer review rating 4.4/5

Son T. H. Business - 10/10/2020 Confirmed reviews ALL

Good experienced as usual with Accor, very friendly staffs.

Dear Son Thanh H., We are very grateful for your comments and we are always very pleased to receive positive feedback. I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff. Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one. Sincerely, Tram Nguyen (Ms.) Guest Relations Manager Novotel Phu Quoc Resort

Nhân viên

Customer review rating 4.4/5

Lee Couples - 09/10/2020 Confirmed reviews ALL

I and My honey has been one honey moon in Novotel Phu Quoc Resort. So great in there!, the staff is nice, I never regret paying for "Goi ca trich" food I never regret paying for this "Goi ca trich" cause it is flavourful. Special thanks for Miss Tram Gro manager to support me checkin & checkout, Thanks Mr. Luan reception nightshif . One day, we will back! LOVELY RESORT!!!

Dear Vinh Lam L., Thank you for your feedback and appreciation, I will share it to the team. Looking forward to welcoming you back soon Sincerely, Tram Nguyen (Ms.) Guest Relations Manager Novotel Phu Quoc Resort

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