Novotel Phu Quoc Resort

Novotel Phu Quoc Resort 5 stars

Customer review rating (ALL Rating) 4.6/5 951 reviews

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Hotel extras

  • "Located on Bai Truong, renowned for its stunning sunsets "

  • "Large choice of Bungalow types with option of private pool "

  • Highest quality seafood available our signature Restaurant.

  • Pamper kids with fun activities and meals with MyKids

  • "Free flow beverage experience with MyGlass package "

ALLSAFE approved hotel

Hotel location

Novotel Phu Quoc Resort

Duong Bao Hamlet, Duong To Commune, Kien Giang Province
91000-9200 PHU QUOC ISLAND
Vietnam

Telephone +84 297 6260 999

Fax +84 297 6260 888
  • By plane

    PHU QUOC AIRPORT At 7km / 4.35 miles

GPS:10.12892, 103.982711

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Room descriptions and layouts

4 

meeting rooms

From 1 to 500 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  951 reviews

TripAdvisor Rating  4.0/5  1,394 reviews

Kind staffs

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

We had great time. I like it.

Xin chao Mr. K., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tram Nguyen (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Beautiful resort in nice location

Customer review rating 5.0/5

Nhung Families - Confirmed reviews ALL

We loved staying at Novotel! Not too far from airport and city central yet exclusively in a new developed area. Across the street is some shops and a night market with a bunch of food. The hotel itself is very clean. Prompt service and the staff were very nice to accommodate our early check in. The pool and beach area were not as rowdy as other resorts. They have a kids play area, tennis court, steam and sauna, and the only gym with AC out of all the resorts I've been to in Vietnam. We can keep busy here all day. We also enjoyed their generous breakfast buffet. Their food option tasted better than our stay at VinOasis. We also ordered pizzas and burgers for lunch because my kids missed American food and their quality is the most close to western quality that we are used to.

Xin Chao Ms. T., Thank you for giving us such a wonderful review. Your kind words to our Heartists is very much appreciated and please rest assured they will be informed for their excellent work. We take great pride in our team who delivers their best to ensure a unique experience for our guests each day. The entire team is grateful and proud to know that we met your expectations. A lot of efforts are put daily, but comments like yours simply provide the team the reward they deserve. We look forward to welcome you back. Sincerely, Tram Nguyen (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Good

Customer review rating 4.5/5

Nam Families - Confirmed reviews ALL

Good

Xin Chào Mr. B., Thank you for your feedback and appreciation, I will share it to the team. Looking forward to welcome you back soon. Sincerely, Tram Nguyen (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Good stay - beautiful view-reasonable price

Customer review rating 5.0/5

N. T. L. H. Families - Confirmed reviews ALL

My kids love this hotel so much. The beach is near by and we can enjoy the sunset. We can rent car or bike to go to spots like Sao beach. thank the hotel to give me the coupon for room upgrade. I enjoy the private pool a lot

Xin chao Ms. N., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. We look forward to your words of praise. We are happy to pass on your positive appreciation to and to the entire team. Your satisfaction is the best reward for our people who work every day to provide you with impeccable service. We hope to see you again soon. Sincerely, Tram N. (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

Tasty breakfast with beautiful swimming pools.

Customer review rating 4.0/5

Marcel F. Couples - Confirmed reviews ALL

The weather was very bad due to raining season (avoidto go during this period), so the swimming pool close to the beach was closed. But we were able to enjoy the breakfast, the food is very tasty with a huge variety. The room was spacious with a beautiful view, staff super kind and polite.

Dear Marcel F., We very much appreciate your comments regarding your stay at the Novotel Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tram Nguyen (Ms.) Guest Experience Manager Novotel Phu Quoc Resort

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Other web-users rate our hotel

  • 118 reviews 8.7/10 Location
  • 208 reviews 8.4/10 Room
  • 260 reviews 8.3/10 Service
  • 5 reviews 7.9/10 WiFi
  • 92 reviews 7.9/10 Breakfast
  • 87 reviews 8.9/10 Cleanliness
  • 80 reviews 8.7/10 Amenities
  • 8 reviews 9.2/10 Wellness Area

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