Hotel - Aparthotel Adagio Genève Saint Genis Pouilly
Adagio Hotel Adagio Hotel

Aparthotel Adagio Genève Saint Genis Pouilly

3.5/5 172 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
  • GENEVA AIRPORT
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)

Leisure and activities

  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being  (Nearby)
    • Massage
    • Sauna
    • Solarium
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions (Paying)
    • Jet skiing
    • Pedal boat
    • Private beach
  • Skiing  (Nearby)
    • Downhill skiing
    • Ski hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AAA2 km / 1 mi BACARDI7 km / 4 mi CERN5 km / 3 mi DASSAULT AVIATION10 km / 6 mi GEORG FISHER7 km / 4 mi IBM7 km / 4 mi ST MICROELECTRONICS2 km / 1 mi TECHNOPARC1 km / 1 mi
ABB SECHERON7 km / 4 mi BOCCARD7 km / 4 mi COVANCE7 km / 4 mi DUPONT DE NEMOURS7 km / 4 mi HEWLETT PACKARD7 km / 4 mi LECROY7 km / 4 mi TAG AVIATION10 km / 6 mi UPS7 km / 4 mi

Exhibition and convention centre

PALEXPO10 km / 6 mi

Your meetings and events

Aparthotel Adagio Genève Saint Genis Pouilly Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CROZET 18 m2 2 m 8 6 15 6 0
FAUCILLE 18 m2 2 m 8 6 15 6 0
JURA 70 m2 3 m 50 20 50 40 50
LEMAN GENEVE 90 m2 2 m 75 30 50 45 50
ALPES 177 m2 2 m 130 50 70 70 100
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our apartments

  • 81 apartments
  • 100% non-smoking hotel
  • 3 apartments for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 962 reviews

Our guest reviews for
Aparthotel Adagio Genève Saint Genis Pouilly

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 172 reviews
Anat J. Families - 31/12/2019 Confirmed reviews ALL
« I did not receive the rooms I'd booked, yet paid for them. »

We were disappointed and shocked to find that the rooms we booked months in advance and were confirmed again by email 2 days before our arrival were not available. We are a family of 2 adults and 3 children and specifically ordered these rooms , appt for 4+ studio, so that we can split up such that each child will sleep with an adult and no child will be left alone in a foreign country in a hotel room. Upon arrival the receptionist said that the appt is not available (despite having been confirmed) and she will give us 3 studios for 2, at different floors. We explained that this is of no use to us as we can’t split 2 adults into 3 rooms, and asked for an extra bed in one of the studios. The receptionist said that this is not possible and argued that we get 3 good rooms. We said that we can’t use the third room and will only use 2 studios and need an extra bed in one of them for a child. The receptionist insisted to give us 3 studios and made us pay the whole fee through booking as though we had received the appt for 4 plus studio, while in fact we received 2 studios. Around 21:30, After we made a scandal, insisting that a child can’t sleep alone in a hotel the receptionist made some calls and agreed to bring a folding small bed. She pushed it into the room (unmade) and left. This long unpleasant saga which had taken very long time was a bitter way to finish our vacation. The morning receptionist promised we would be credited for the difference in rates between the rooms we booked and the rooms we;d received in practice (about 50 Euros), but we received a notification a day after that we will not receive this refund and can have a discount on future stay. This is very disappointing. We realize that problems can occur, but the hotel should take responsibility for it.

Our hotel has responded to the review
Our hotel has responded to the review

dear Guest, thank you for your stay in our hotel, Our team and i want to apologize to you, we had a big last minute heating problem in our apartments and seeing that you are accompanied by children, we could not give you this room, we preferred you give 3 rooms instead of two with enough room for all your family and adding breakfast for free, I still want to apologize and we will make up for it if you want to give us a second chance during a possible future stay. Please understand that we didn’t want to disturb you on purpose, our intention was to find the better solution and satisfy you with the best way, we are in the process of solving this heating problem, but we are a hotel with 81 rooms and we are trying to resolve any problem as quickly as possible. Ben Ouahada Fadi Sales Manager

R. Solo - 29/12/2019 Confirmed reviews ALL
« moyen »

hotel necessitant refection

Our hotel has responded to the review
Our hotel has responded to the review

cher BERNARD-STEPHANE R., Nous vous remercions très sincèrement d’avoir pris le temps de partager vos impressions suite à votre récent séjour à notre Hôtel. Vos commentaires nous sont très précieux, et nous permettent de nous améliorer chaque jour. Sachez que nous avons de beaux projets dans l'avenir. Mon équipe et moi-même espérons avoir le plaisir de vous accueillir à nouveau très prochainement. Sincèrement, Ben Ouahada Fadi Chef De Reception

Anonymous Families - 14/11/2019 Confirmed reviews ALL
« Ok stay »

Ok for short periods. The rooms are cleaned weekly but it's not a deep cleaning. The heating was broken and we were given electric heaters. They worked well because it was not too cold yet. Reception staff was friendly. Kitchen is very small, fine for warning up food but not for any real cooking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria GIULIA C., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Genève Saint-Genis-Pouilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed we are in the process of renovating our rooms as well as the heating system. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Miguel Angelo Front Office

Mahyar Couples - 29/10/2019 Confirmed reviews ALL

Every thing was grate But location was not good

K. Business - 13/10/2019 Confirmed reviews ALL
« A very bad incident »

A very bad incident happen that have sent in a separate e-mail "h9…"

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMIR K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Genève Saint-Genis-Pouilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I will see with the compagny of taxis what happened after your check out, and i will keep you in touch. Sincerely, Cyril VANTARD Directeur

Raymond T. Couples - 04/10/2019 Confirmed reviews ALL
« We felt welcome and every need we had was met by the staff. »

The thing that impressed us the most was the staff. They were always friendly and courteous. The apartment far exceeded what we expected. Overall, we had a comfortable stay. We were fortunate that our colleague recommended the hotel and we would certainly recommend it to others. I can think of nothing that needs improvement.

Anonymous Business - 03/10/2019 Confirmed reviews ALL

It was good. It would be a little better if it were clearer about room cleaning for prolonged stays. I was staying there for 10 days, and apparently that included 1 (or 2 maybe?) room cleanings but I was not sure, so I just got it cleaned once.

Eric Couples - 25/09/2019 Confirmed reviews ALL
« Great service »

The staff is extremely helpful and efficient. The room was tidy, beds were comfortable and came equipped with fully functioning kitchen. The restaurant is amazing, serving superb food.

A K. Friends - 21/09/2019 Confirmed reviews ALL
« staff where very friendly and helpful and the accommodation was excellentGreat »

Great stay

Johannes D. Couples - 19/09/2019 Confirmed reviews ALL
« Average with disapointment »

Had a superior double apt. 1 floor 119. Staff courteus. Asked for higher floor in mail but felt ignored. Obviously a smokers room. Turned on air con and suddenly felt like 3 heavy smokers had entered the room with sigarettes. To hot room with a small fan inside to compensite the situation. Have been using Accor hotels in the last which i tried to use to cool down. I have been using Accor for the last 3 years but considering to look in another direction. I could have talked with reception but frankly thougt it would make no difference. "Courtius but I dont care" Stayed in Mercury Annecy Sud earlier in the month. Similar feeling, stale air in rooms and feeling of mould. This experience was kind of the last drop that filled the Accor glass. Question of the day. Are chain hotels overrated and more value in private run hotels. All the best, Johannes D.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Cyril VANTARD Directeur

Pzfhpj Couples - 17/09/2019 Confirmed reviews ALL
« Convenient but disappointing »

Chose the location for proximity to CERN, particularly ALICE, for it's open days 14-15 September, 2019. So far so good, bus stop 4 minutes walk. But the Adagio was underwhelming otherwise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEAN B., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Genève Saint-Genis-Pouilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cyril VANTARD Directeur

S. T. Business - 06/09/2019 Confirmed reviews ALL
« 4 stars ? »

broken fridge broken wardrobe broken AC that leaks kitchen not clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear THIBAUT S., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Genève Saint-Genis-Pouilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cyril VANTARD Directeur

Pouran Families - 15/08/2019 Confirmed reviews ALL
« Great hotel »

Very happy with the hotel. Great room and nice staff. Stayed for 2 weeks and was given an upgrade so thank you!

B. Business - 07/07/2019 Confirmed reviews ALL
« Nice place and friendly staff »

The place is very well deserved, close to the city of Geneva and has free shuttle to the airport and CERN. Good restaurant nearby

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Genève Saint-Genis-Pouilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril VANTARD Directeur

Devi L. Business - 29/06/2019 Confirmed reviews ALL
« Very good hotel »

Room was very good. shuttle service to & from Geneva was also good except for a few days. Overall a very good stay. Staff is very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEVI L., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Genève Saint-Genis-Pouilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril VANTARD Directeur

Gianmaria D. Business - 20/06/2019 Confirmed reviews ALL
« pee-pee smell in toilet, simoly unacceptable »

The room had a very bad smell of pee-pee. Ita was not possible to breethe in the toilet. It is not acceptable! I had to sleep with open window.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GIANMARIA d., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Genève Saint-Genis-Pouilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cyril VANTARD Directeur

Roxana Couples - 19/06/2019 Confirmed reviews ALL
« Great Price/value »

The apartment was very nice, perfect accommodation, equipped suit, really nice. Ideal for dogs as well. Only 2 concerns: At the timetable shows that restaurant is open until 22:30, but at 21:40 we were not served as stuff said the kitchen is closed. The other is, that however the place is pet friendly (and t is really nice for dogs as well) but stuff were afraid of dogs- I know this is something that depends on each person, but at least if you are working at custoemr service and you do not like particularly a part of the job, you should keep your professional behaviour. (I am working in custoemr service since 22 years, believe me, I know hwat I am tlaking about)

Markku Business - 19/06/2019 Confirmed reviews ALL
« OK place to stay for 3 nights. »

The Aparthotel is really not a standard hotel, as daily housekeeping is not included in the rate. It was a bit cold in the room, as the weather was on the cool side for this time of the year, and heating was not on. Decent breakfast.

J. Business - 19/06/2019 Confirmed reviews ALL
« Wonderful »

I enjoyed my short stay. The room was very neat and cozy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KHALID J., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Genève Saint-Genis-Pouilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril VANTARD Directeur

Family - 10/06/2019 TripAdvisor review
« Worst Accor hotel ever!! »

I have stayed in several Accor hotels in different countries and definitely this one has been the worst of all of them. Dirty, worn out, outdated, under maintained, etc. Personnel were great and attentive but with not many options to resolve what was needed.

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