Aparthotel Adagio Genève Saint Genis Pouilly 4 stars

Customer review rating 4.3/5 968 reviews
Aparthotel Adagio Genève Saint Genis Pouilly
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+ 25 Services

Hotel extras

  • Located 10 minutes from CERN and the ZIMEYSA district, and 15 minutes from Geneva airport

  • Free shuttle (airport, CERN, Meyrin, Zymesa) upon reservation and subject to availability

  • 24-hour fitness room

  • Léon de Bruxelles restaurant

  • Outdoor car park with charging terminals for electric cars

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • GENEVA AIRPORT
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • LaundryPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Tennis
  • Beach and water sports
  • Skiing
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Aparthotel Adagio Genève Saint Genis Pouilly

67 Avenue du Mont Blanc
01710
thoiry
france

Tel: +33450991999

Fax: (+33)4/50422740

Contact email

Check-in from 15h00

Check out up to 11h00

  • TRANSPORTS PUBLICS GENEVOIS :  66 POLE EMPLOI

  • TRAMWAY GENEVE :  18 CERN

  • By plane

    GENEVA AIRPORT At 10km / 6 miles - Shuttle free

  • By train

    BELLEGARDE At 30km / 18 miles

GPS :46.23647423, 6.00860813

Companies

  • AAA 2.0 km / 1.0 mi
  • ABB SECHERON 7.0 km / 4.0 mi
  • BACARDI 7.0 km / 4.0 mi
  • BOCCARD 7.0 km / 4.0 mi
  • CERN 5.0 km / 3.0 mi
  • COVANCE 7.0 km / 4.0 mi
  • DASSAULT AVIATION 10.0 km / 6.0 mi
  • DUPONT DE NEMOURS 7.0 km / 4.0 mi
  • GEORG FISHER 7.0 km / 4.0 mi
  • HEWLETT PACKARD 7.0 km / 4.0 mi
  • IBM 7.0 km / 4.0 mi
  • LECROY 7.0 km / 4.0 mi
  • ST MICROELECTRONICS 2.0 km / 1.0 mi
  • TAG AVIATION 10.0 km / 6.0 mi
  • TECHNOPARC 1.0 km / 1.0 mi
  • UPS 7.0 km / 4.0 mi
Companies

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Accessible room

Studio for 2 people

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Business Desk

Large Studio 2 people double bed

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
Accessible room

Large Studio 2 people twin beds

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Views: Mountain view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
Studios

Our restaurants and bars

LEON DE BRUXELLES

Type of cuisine: Regional

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Léon de Bruxelles

Non contractual photo

Our guest reviews for
Aparthotel Adagio Genève Saint Genis Pouilly

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

968 reviews

tripadvisor

TripAdvisor Rating 3.5/5

172 reviews

Pleasant, tranquil stay

Customer review rating 4.3/5

Susan Solo - 17/03/2020 Confirmed reviews ALL

The staff were very courteous and helpful. I requested a quiet room on the top floor and had a very restful week which was much needed prior to a long journey by car. The bed was very comfortable and it was nice to have a separate dressing room.

I did not receive the rooms I'd booked, yet paid for them.

Customer review rating 4.3/5

Anat J. Families - 31/12/2019 Confirmed reviews ALL

We were disappointed and shocked to find that the rooms we booked months in advance and were confirmed again by email 2 days before our arrival were not available. We are a family of 2 adults and 3 children and specifically ordered these rooms , appt for 4+ studio, so that we can split up such that each child will sleep with an adult and no child will be left alone in a foreign country in a hotel room. Upon arrival the receptionist said that the appt is not available (despite having been confirmed) and she will give us 3 studios for 2, at different floors. We explained that this is of no use to us as we can’t split 2 adults into 3 rooms, and asked for an extra bed in one of the studios. The receptionist said that this is not possible and argued that we get 3 good rooms. We said that we can’t use the third room and will only use 2 studios and need an extra bed in one of them for a child. The receptionist insisted to give us 3 studios and made us pay the whole fee through booking as though we had received the appt for 4 plus studio, while in fact we received 2 studios. Around 21:30, After we made a scandal, insisting that a child can’t sleep alone in a hotel the receptionist made some calls and agreed to bring a folding small bed. She pushed it into the room (unmade) and left. This long unpleasant saga which had taken very long time was a bitter way to finish our vacation. The morning receptionist promised we would be credited for the difference in rates between the rooms we booked and the rooms we;d received in practice (about 50 Euros), but we received a notification a day after that we will not receive this refund and can have a discount on future stay. This is very disappointing. We realize that problems can occur, but the hotel should take responsibility for it.

dear Guest, thank you for your stay in our hotel, Our team and i want to apologize to you, we had a big last minute heating problem in our apartments and seeing that you are accompanied by children, we could not give you this room, we preferred you give 3 rooms instead of two with enough room for all your family and adding breakfast for free, I still want to apologize and we will make up for it if you want to give us a second chance during a possible future stay. Please understand that we didn’t want to disturb you on purpose, our intention was to find the better solution and satisfy you with the best way, we are in the process of solving this heating problem, but we are a hotel with 81 rooms and we are trying to resolve any problem as quickly as possible. Ben Ouahada Fadi Sales Manager

moyen

Customer review rating 4.3/5

R. Solo - 29/12/2019 Confirmed reviews ALL

hotel necessitant refection

cher BERNARD-STEPHANE R., Nous vous remercions très sincèrement d’avoir pris le temps de partager vos impressions suite à votre récent séjour à notre Hôtel. Vos commentaires nous sont très précieux, et nous permettent de nous améliorer chaque jour. Sachez que nous avons de beaux projets dans l'avenir. Mon équipe et moi-même espérons avoir le plaisir de vous accueillir à nouveau très prochainement. Sincèrement, Ben Ouahada Fadi Chef De Reception

Ok stay

Customer review rating 4.3/5

Anonymous Families - 14/11/2019 Confirmed reviews ALL

Ok for short periods. The rooms are cleaned weekly but it's not a deep cleaning. The heating was broken and we were given electric heaters. They worked well because it was not too cold yet. Reception staff was friendly. Kitchen is very small, fine for warning up food but not for any real cooking

Dear Maria GIULIA C., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Genève Saint-Genis-Pouilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed we are in the process of renovating our rooms as well as the heating system. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Miguel Angelo Front Office
Customer review rating 4.3/5

Mahyar Couples - 29/10/2019 Confirmed reviews ALL

Every thing was grate But location was not good

A very bad incident

Customer review rating 4.3/5

K. Business - 13/10/2019 Confirmed reviews ALL

A very bad incident happen that have sent in a separate e-mail "h9…"

Dear AMIR K., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Genève Saint-Genis-Pouilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I will see with the compagny of taxis what happened after your check out, and i will keep you in touch. Sincerely, Cyril VANTARD Directeur

We felt welcome and every need we had was met by the staff.

Customer review rating 4.3/5

Raymond T. Couples - 04/10/2019 Confirmed reviews ALL

The thing that impressed us the most was the staff. They were always friendly and courteous. The apartment far exceeded what we expected. Overall, we had a comfortable stay. We were fortunate that our colleague recommended the hotel and we would certainly recommend it to others. I can think of nothing that needs improvement.

Customer review rating 4.3/5

Anonymous Business - 03/10/2019 Confirmed reviews ALL

It was good. It would be a little better if it were clearer about room cleaning for prolonged stays. I was staying there for 10 days, and apparently that included 1 (or 2 maybe?) room cleanings but I was not sure, so I just got it cleaned once.

Great service

Customer review rating 4.3/5

Eric Couples - 25/09/2019 Confirmed reviews ALL

The staff is extremely helpful and efficient. The room was tidy, beds were comfortable and came equipped with fully functioning kitchen. The restaurant is amazing, serving superb food.

staff where very friendly and helpful and the accommodation was excellentGreat

Customer review rating 4.3/5

A K. Friends - 21/09/2019 Confirmed reviews ALL

Great stay

Average with disapointment

Customer review rating 4.3/5

Johannes D. Couples - 19/09/2019 Confirmed reviews ALL

Had a superior double apt. 1 floor 119. Staff courteus. Asked for higher floor in mail but felt ignored. Obviously a smokers room. Turned on air con and suddenly felt like 3 heavy smokers had entered the room with sigarettes. To hot room with a small fan inside to compensite the situation. Have been using Accor hotels in the last which i tried to use to cool down. I have been using Accor for the last 3 years but considering to look in another direction. I could have talked with reception but frankly thougt it would make no difference. "Courtius but I dont care" Stayed in Mercury Annecy Sud earlier in the month. Similar feeling, stale air in rooms and feeling of mould. This experience was kind of the last drop that filled the Accor glass. Question of the day. Are chain hotels overrated and more value in private run hotels. All the best, Johannes D.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Cyril VANTARD Directeur

Convenient but disappointing

Customer review rating 4.3/5

Pzfhpj Couples - 17/09/2019 Confirmed reviews ALL

Chose the location for proximity to CERN, particularly ALICE, for it's open days 14-15 September, 2019. So far so good, bus stop 4 minutes walk. But the Adagio was underwhelming otherwise.

Dear DEAN B., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Genève Saint-Genis-Pouilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cyril VANTARD Directeur

4 stars ?

Customer review rating 4.3/5

S. T. Business - 06/09/2019 Confirmed reviews ALL

broken fridge broken wardrobe broken AC that leaks kitchen not clean

Dear THIBAUT S., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Genève Saint-Genis-Pouilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cyril VANTARD Directeur

Great hotel

Customer review rating 4.3/5

Pouran Families - 15/08/2019 Confirmed reviews ALL

Very happy with the hotel. Great room and nice staff. Stayed for 2 weeks and was given an upgrade so thank you!

Nice place and friendly staff

Customer review rating 4.3/5

B. Business - 07/07/2019 Confirmed reviews ALL

The place is very well deserved, close to the city of Geneva and has free shuttle to the airport and CERN. Good restaurant nearby

Dear B., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Genève Saint-Genis-Pouilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril VANTARD Directeur

Very good hotel

Customer review rating 4.3/5

Devi L. Business - 29/06/2019 Confirmed reviews ALL

Room was very good. shuttle service to & from Geneva was also good except for a few days. Overall a very good stay. Staff is very helpful.

Dear DEVI L., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Genève Saint-Genis-Pouilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril VANTARD Directeur

pee-pee smell in toilet, simoly unacceptable

Customer review rating 4.3/5

Gianmaria D. Business - 20/06/2019 Confirmed reviews ALL

The room had a very bad smell of pee-pee. Ita was not possible to breethe in the toilet. It is not acceptable! I had to sleep with open window.

Dear GIANMARIA d., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Genève Saint-Genis-Pouilly. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cyril VANTARD Directeur

Great Price/value

Customer review rating 4.3/5

Roxana Couples - 19/06/2019 Confirmed reviews ALL

The apartment was very nice, perfect accommodation, equipped suit, really nice. Ideal for dogs as well. Only 2 concerns: At the timetable shows that restaurant is open until 22:30, but at 21:40 we were not served as stuff said the kitchen is closed. The other is, that however the place is pet friendly (and t is really nice for dogs as well) but stuff were afraid of dogs- I know this is something that depends on each person, but at least if you are working at custoemr service and you do not like particularly a part of the job, you should keep your professional behaviour. (I am working in custoemr service since 22 years, believe me, I know hwat I am tlaking about)

OK place to stay for 3 nights.

Customer review rating 4.3/5

Markku Business - 19/06/2019 Confirmed reviews ALL

The Aparthotel is really not a standard hotel, as daily housekeeping is not included in the rate. It was a bit cold in the room, as the weather was on the cool side for this time of the year, and heating was not on. Decent breakfast.

Wonderful

Customer review rating 4.3/5

J. Business - 19/06/2019 Confirmed reviews ALL

I enjoyed my short stay. The room was very neat and cozy.

Dear KHALID J., We very much appreciate your comments regarding your stay at the Aparthotel Adagio Genève Saint-Genis-Pouilly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril VANTARD Directeur
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