Pullman Tangshan Hotel

Customer review rating 4.5/5 734 reviews

ALLSAFE approved hotel

Pullman Tangshan
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+ 22 Services

Hotel extras

  • Bathroom Amenities - C.O. Bigelow, pure natural herbal bath products.

  • Bathtub, Seperate toliet and shower compartment in each bathroom.

  • illy Coffee machine in all Suites.

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman Tangshan

No 99 South Wei Guo Road
Lunan District
63000 tangshan
china

Tel: +863153078888

Fax: (+86)315/6279999

Check-in from 14h00

Check out up to 12h00

  • By plane

    SANNUHE AIRPORT At 25km / 15.53 miles - Shuttle paying

  • By train

    TANGSHAN RAILWAY At 8km / 4.97 miles

GPS :39.626435, 118.166592

Congress centre

  • CONVENTION CENTRE 0.5 km / 0.31 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 9 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 316 rooms
    • One room for people with reduced mobility
    • No family room
    • 2 connecting rooms
    • 100 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • SANNUHE AIRPORT Additional charge
    • TVS Additional charge
  • Parking Additional charge
    • On site
    • Private
Well-being
  • Swimming Pool
    • Covered
    • On site
  • FIT LOUNGE
    • On site
    • Sauna room
Family
  • Services for children
    • Childrens Club for 6 to 12 years
    • Childrens Club for 3 to 6 years
    • Childrens Club for 4 to 6 years
    • Video game area

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 800 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
Pullman Tangshan

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

734 reviews

Really bad experience

Customer review rating 0.5/5

Ryan Business - 31/05/2021 Confirmed reviews ALL

The room is full of odor, which may be the odor and pollutants from the furniture. The room arranged is too far from the elevator. The breakfast category is the least in the same level hotel. Replenishment is not enough.

Dear Peng X., Thank you for taking the time to tell us about your experience at the Pullman Tangshan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Davi Lu Front Office Manager PULLMAN TANGSHAN N0.99 SOUTH WEIGUO ROAD,LUNAN DISTRICT TANGSHAN, 063000, HE BEI PROVINCE, CHINA 063100 T:+8… 8888

Generally pleasant stay but not with lowest price guarantee

Customer review rating 0.5/5

Yx Solo - 01/11/2019 Confirmed reviews ALL

The stay was generally pleasant. However, I have reported that the Accorhotel app offered a higher price than booking.com before reservation. The reservation department told me that they could offer me the lower price, but only through manual booking instead of the app. As I planned to book one of the nights using bonus points, I was not offered the the price on booking.com in the end. I also negotiated if I could be offered a free breakfast as a compensation but this was also rejected.

Dear Yao X., Thank you for taking the time to tell us about your experience at the Pullman Tangshan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lily Zhang Guest Experience Manager PULLMAN TANGSHAN N0.99 SOUTH WEIGUO ROAD,LUNAN DISTRICT TANGSHAN, 063000, HE BEI PROVINCE, CHINA 063100 T:+8… 8888

confusion at check out

Customer review rating 2.0/5

Howie G. Friends - 27/05/2019 Confirmed reviews ALL

My wife and I stayed at a suite room and some of my friends stay at king size room at Pullman Tangshan. Our stay is not pleasant. No greeting from the cleaner at the corridor. Even worse, they were making phone cal at the corridor. One of my friend booked a king size room and at the time of check in, he was told that there is no more king size room and he got upgrade to a suite room. However, he needed to move back to a king size room the second day. We could not imagine this type of practice can happen in a middle to high end hotel. My friend agreed with the front desk agent. In the morning, he packed up his luggage and came downstair to downgrade his room. The front desk agent told him there is no room available and he needed to come back again in the afternoon. This is something unacceptable for us. We stay at this hotel not because we came here to have the fun to pointed around to change room. My friend again did not argue with the agent, and moved the luggage back to the room. In the afternoon when he came back to the hotel, the hotel staff blocked his room card and he was forced to come downstair to change the room. On the third day, the hotel blocked his room card again. When he came to the service desk, he was being told that the hotel thought he only stay for one day. One the last day of our stay, we were being told that all the kings size room can have late check out at 2pm. However, around 1:00pm, my friend start to receive phone call to rush them to check out. In my suite, due to my fault, I broke the floor lamp. I called the service desk from the room to check if we need to fix or pay for it. The server came and told us it is not a bit issue, just leave it. It won’t be a problem. However, when I came to downstair to check out, I was being told that I need to fix the lamp or pay for the repair. I am willing to pay for the damage at the beginning. It is not acceptable to get different another from the same hotel with in 10 mins. I was waited at least 20 mins to get an answer on how much to pay for the repair. The front desk agent direct me to the lobby bar while I was waiting by calling the lobby bar. When I sit down at the lounge bar, I got told the area I sit is a pay area where I need to make some purchase at the bar in order to sit there. Only after I told them I stay at the suite room (which include lounge access, but the lounge not open, and I got told I can use the lobby bar) and the front desk has already called them that I can use the lobby bar, I could stay there. The hotel has great hardware and location. However, customer service need a lot of improvements.

good

Customer review rating 5.0/5

James Business - 08/01/2019 Confirmed reviews ALL

nice hotel friendly staff

Very nice resort hotel for relaxing, but little bit too far away from the city center. Difficult to find restaurants close by.

Customer review rating 4.0/5

Anonymous Business - 15/10/2018 Confirmed reviews ALL

My stay was pleasant, but unfortunate on one night. As a Accor Hotel silver member I got a coupon for a free welcome drink, but didn't find the place to use it. The bar close to the reception was empty at 8 PM?

Dear Jarmo Veli Sakari K., We very much appreciate your comments regarding your stay at the Pullman Tangshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Huang General Manager PULLMAN TANGSHAN N0.99 SOUTH WEIGUO ROAD,LUNAN DISTRICT TANGSHAN, 063000, HE BEI PROVINCE, CHINA 063100 T:+8… 8888

Nice looking hotel with European castle feel

Customer review rating 4.0/5

Tann K. Couples - 20/09/2018 Confirmed reviews ALL

Nice looking hotel, room is nice and good. Drawback is the aircon is disappointing. It does not work at all and room temperature is indicate 25 degree but is warm. Aircon is centralised so the control panel is useless. First time staying in hotel that am sweating and hard to sleep. Complaint to the front desk they say is like that takes time to cool down. Second day leave it whole day room is cooler but at night is warm again.

Pleasant stay with professional service.

Customer review rating 4.0/5

Valeria Y. Business - 24/07/2018 Confirmed reviews ALL

1. Wish sounds from guests along corridors have been better blocked. 2. Wish there's a tour agent inside the hotel.

Customer review rating 5.0/5

Anonymous Friends - 18/03/2018 Confirmed reviews ALL

Front Office have the good service. vivi Winnie are the best.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Tangshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Feng Operations Director PULLMAN TANGSHAN N0.99 SOUTH WEIGUO ROAD,LUNAN DISTRICT TANGSHAN, 063000, HE BEI PROVINCE, CHINA 063100 T:+8… 88…

Nice hotel, comfortable, friendly staff

Customer review rating 4.0/5

Vflament Business - 29/12/2017 Confirmed reviews ALL

A restful hotel à bit outside the town center. I only regret that no bar or coffee shop was opened when we came in at 10pm.

General good

Customer review rating 4.0/5

Chi-on L. Solo - 31/10/2017 Confirmed reviews ALL

room was spacious & amenities were adequate & appropriate. But breakfast was an unpleasant experience probably due to many customers having breakfast at the same time. It's likely that the hotel was fully booked around that period of time. Inadequate of food or took too long to replenish the food. The food quality was ordinary, nothing delicate. Hotel location was a bit far from CBD.

nice place for short holiday

Customer review rating 4.5/5

Michael M. Solo - 10/10/2017 Confirmed reviews ALL

good location with green landscaping surround, impressive design with the layout of the hotel. and feel comfortable with the service hospitality and quality environment provided.

Dear Chao , We very much appreciate your comments regarding your stay at the Pullman Tangshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel Feng Operations Director PULLMAN TANGSHAN N0.99 SOUTH WEIGUO ROAD,LUNAN DISTRICT TANGSHAN, 063000, HE BEI PROVINCE, CHINA 063100 T:+8… 88…

Room is nice, the service could be better

Customer review rating 4.0/5

Charles W. Families - 05/09/2017 Confirmed reviews ALL

My requests can be statifified with some limitation. The hotel service could be better.

Dear Z., Thank you for taking the time to tell us about your experience at the Pullman Tangshan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Feng Operations Director PULLMAN TANGSHAN N0.99 SOUTH WEIGUO ROAD,LUNAN DISTRICT TANGSHAN, 063000, HE BEI PROVINCE, CHINA 063100 T:+8… 88…

Very satisfied on the overall enviroment and services.

Customer review rating 5.0/5

Marilyn F. Families - 21/08/2017 Confirmed reviews ALL

1. Attitude of the staffs is good 2. Environment is excellent

Dear Miss. F., We very much appreciate your comments regarding your stay at the Pullman Tangshan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniel F. Operations Director PULLMAN TANGSHAN N0.99 SOUTH WEIGUO ROAD,LUNAN DISTRICT TANGSHAN, 063000, HE BEI PROVINCE, CHINA 063100 T:+8… 88…
Customer review rating 3.5/5

Bma Families - 20/08/2017 Confirmed reviews ALL

Hardware is good, but software still needs improvement. Guest rooms and swimming pool are excellent, but unfortunately the executive lounge was closed and had to move to the lobby lounge. I suggest the hotel should make a prior announcement in the website of the hotel. On the day of arrival, the Chinese restaurant was occupied by tour, we had no choice but eng to the all day dining. When we just entered, we were asked to make payment first! I was so doubtful how I can pay without even have a look on the menu! At last, I figured out that the ADD was offering lunch buffet, and waitress assumed everyone would take the buffet instead of a-la-carte. To my surprise, a 5 star international hotel's F&B would simply desire everyone pay first before doing the buffet, just for their own sake of easy management.

Dear Kwan Yee W., Thank you for taking the time to tell us about your experience at the Pullman Tangshan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Feng Operations Director PULLMAN TANGSHAN N0.99 SOUTH WEIGUO ROAD,LUNAN DISTRICT TANGSHAN, 063000, HE BEI PROVINCE, CHINA 063100 T:+8… 88…

Less than expectation experience

Customer review rating 3.5/5

Jimmy C. Business - 31/07/2017 Confirmed reviews ALL

When I stayed in your hotel, the club lounge was under construction but the free food service in lobby wasn't good enough, not sure of the chief is the same as lounge one but its not meet my expectation. Also, the room was clean and decent but the show was leaking by the gap of ground, another bad experience.

Dear Guan Zhong C., Thank you for taking the time to tell us about your experience at the Pullman Tangshan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you mentioned the shower leaking by the gap of ground ,this is fact that a few rooms has the issues in the hotel. Our hotel management team has had the action to change it room by room. For the Club Benefits is not match up with your expection, I would take your advice to management team ,we will also take action to imporve the service experience. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Feng Operations Director PULLMAN TANGSHAN N0.99 SOUTH WEIGUO ROAD,LUNAN DISTRICT TANGSHAN, 063000, HE BEI PROVINCE, CHINA 063100 T:+8… 88…

Wonderful stay very nice hotel

Customer review rating 5.0/5

L. Business - 11/06/2017 Confirmed reviews ALL

Stayed for only one day, but left with a lot of memorable moments, Jason from FD was very welcoming and attentive to my personal need, 5 star to his professionalism. Breakfast is fresh and with lots of choices. Overall a very satisfiying stay, will definitely come again.

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