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ibis Istanbul West Hotel 3 stars

Customer review rating 4.6/5 1,154 reviews

ALLSAFE approved hotel

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ibis Istanbul West
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+ 11 Services

Hotel extras

  • Web corner and free WIFI throughout the hotel

  • 96 Rooms and restaurant with a wide selection of different tastes

  • Close to CNREXPO Fair Center with easy access

  • Meeting facilities

  • 10 minutes drive from /to shopping malls

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Late Check Out
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 1 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available Paying

Hotel location

ibis Istanbul West

Halkali Merkez Mahallesi
Fatih Caddesi Tokel Sokak
No:1 Kucukcekmece
34303 istanbul
turkey

Tel: +902124040404

Fax: (+90)2124040414

Check-in from 12h00

Check out up to 12h00

  • By plane

    ISTANBUL AIRPORT At 43km / 26.72 miles

  • By plane

    ISTANBUL AIRPORT At 49km / 30.45 miles

GPS :41.029074, 28.805571

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 25 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Standard Room with 1 Double Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room with 2 Single Beds

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

BAR

A friendly place to get together at any time of the day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Istanbul West

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,154 reviews

tripadvisor

TripAdvisor Rating 4.0/5

86 reviews

Good staff

Customer review rating 4.0/5

Batuhan A. Couples - 26/05/2021 Confirmed reviews ALL

Breakfast and climate bad

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Caner CAKMAK - FO Team Leader - Ön büro Takım Lideri

A safe stay

Customer review rating 4.5/5

Alex Solo - 28/03/2021 Confirmed reviews ALL

I had I nice experience, I spend 4 days, everything very tide and clean, nice room, the bed was very confy and I likes the bathroom.. in the TV were few channels in italian too, anyway, I was help from the kind staff, I had few conversation with them, I thank all the staff, including Mert and Eren.

Dear Alessandro P., We very much appreciate your comments regarding your stay at the ibis Istanbul West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caner CAKMAK - FO Team Leader - Ön büro Takım Lideri

Perfect service

TripAdvisor rating 5.0/5

911kubilay_ Couples - 26/01/2021 TripAdvisor review

Special thanks to mr mehmet and ugur for good service. Clean and comfortable room. Location is perfect there is free car parking for hotel guests. Good breakfast.quick check in. And helpful staff it was perfect experience.

Dear Mr.Kubilay, We very much appreciate your comments regarding your stay at the ibis Istanbul West. It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Never I will forget about it

Customer review rating 1.0/5

Anonymous Solo - 16/10/2020 Confirmed reviews ALL

I never think that I will live an experience like that in a hotel for an international group as a person who know about this standard from inside, this makes me loose my confidence for this group that i belong

Dear Intissar D., Thank you for taking the time to tell us about your experience at the ibis Istanbul West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 5.0/5

Anonymous Couples - 11/10/2020 Confirmed reviews ALL

The staff was very good

Dear Zeki K., We very much appreciate your comments regarding your stay at the ibis Istanbul West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bad located, excellent comfortable staying

Customer review rating 4.0/5

Ogün K. K. Solo - 28/08/2020 Confirmed reviews ALL

İt is far to city center but comfort is so suitable. Workers and waiters are so responsible and kind to customers. Cleaning condition is high in fact ı advise stay for shırt time with your parents...

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the ibis Istanbul West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caner CAKMAK - FO Team Leader - Ön büro Takım Lideri

Good stay with friendly staf

Customer review rating 5.0/5

Beste A. Couples - 27/03/2020 Confirmed reviews ALL

The hotel has a good location, room was clean and the most important thing is the staff was friendly and helpful with all. I guess more than anything thats the best thing. Highly recommended for your stay.

Dear Beste A., We very much appreciate your comments regarding your stay at the ibis Istanbul West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç İZER - Misafir Deneyimi Lideri

Great stay

Customer review rating 5.0/5

Ayen Solo - 04/03/2020 Confirmed reviews ALL

Receptionists and everyone were accommodating and helpful.

Dear Adelyn M., We very much appreciate your comments regarding your stay at the ibis Istanbul West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç İZER - GX Leader

Good stay

Customer review rating 4.5/5

Peter M. Business - 25/02/2020 Confirmed reviews ALL

Clean rooms smiles everywhere:)

Dear Peter Mihaliev, We very much appreciate your comments regarding your stay at the ibis Istanbul West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç İZER - GX Leader

Good stay

Customer review rating 4.0/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Parking spots are very limited and bot enough (5-6 cars max) other than that everything was great

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the ibis Istanbul West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç İZER - GX Leader

Satisfied and happy with my stay

Customer review rating 5.0/5

Flariden D. T. Business - 13/01/2020 Confirmed reviews ALL

truly a recommended one. Very hospitable staff and friendly. Great place with good price rate. Notable staff like Irmak, Mert, Furkan and Kemal. Keep up the good work and warm/friendly atmosphere. I even posted my recommendation in my Instagram (10K followers) https://www.instagram.com/flaridendelatorre/

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the ibis Istanbul West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç İZER - Guest Relations Leader
Customer review rating 3.0/5

Lilian N. Families - 04/12/2019 Confirmed reviews ALL

Location - far from new Istanbul Airport Check-in - Took longer than expected

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the ibis Istanbul West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdinç İZER - Front Office Team Leader

The most passive service experience in all of our stay in Turkey

Customer review rating 2.0/5

Anonymous Friends - 07/11/2019 Confirmed reviews ALL

The room and the hotel were fine. Service was hard core passive.

Dear Valuable Guest Thank you for taking the time to tell us about your experience at the ibis Istanbul West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdinç İZER - Front Office Team Leader

Satisfied

Customer review rating 4.5/5

Mr. H. Couples - 15/10/2019 Confirmed reviews ALL

After check-in time, would had a coffee served such an unprofessional, didn't feel myself I'm in a hotel... F&B service and HK was poor.

Dear Hunkar A., Thank you for taking the time to tell us about your experience at the ibis Istanbul West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdinç İZER - Front Office Team Leader

Good budget hotel

Customer review rating 4.5/5

Fahad Couples - 13/10/2019 Confirmed reviews ALL

Everything was perfect. It is a very good budget hotel. Staff is friendly, breakfast was really very good. I stayed for 3 nights and they clean our room every single day. The only downfall is the location. There is no direct metro or bus going to the city. Public transport is not reliable. My suggestion is to take cab and go to the nearest metro station and catch a metro towards the city. Rest of things we're perfect.

Dear Fahad I., We very much appreciate your comments regarding your stay at the ibis Istanbul West. It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç İZER - Front Office Team Leader

Good for the money spent.

Customer review rating 4.0/5

Reza V. S. Couples - 25/08/2019 Confirmed reviews ALL

It was a good experience. The staff were helpful and courteous. The cleaning people were also good.

Dear Reza V., We very much appreciate your comments regarding your stay at the ibis Istanbul West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç İZER - Front Office Team Leader

ibis standard

TripAdvisor rating 4.0/5

Fakhimi Family - 21/08/2019 TripAdvisor review

In the last months i just stayed in this hotel when i visited Istanbul because of either ibis standard or warm atmosphere. last time when i just arrived in the midnight with my family, our check in did not satisfy us because the keys were not ready (although I already did on-line check in a day before) and took a little time. Also our rooms were for smokers with bad smell for us and I did complain this situation in the morning and asked for changing our rooms. front desk manager "Erdic" was so kind and very friendly and tried to compensate our bad feeling of last night arrival and check in and changed our rooms to non-smoking and apologized several times for the inconveniences. After that all was fine and we did enjoy staying there and its very good breakfast ! This hotel is very close to Mall of Istanbul if you like shopping with good access from New Istanbul Airport by direct shuttle bus to Halkaly Meydan.

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the ibis Istanbul West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

You were Awful!

Customer review rating 0.5/5

Alireza A. Solo - 18/08/2019 Confirmed reviews ALL

Kemal was the most awful reception I've ever seen in my life. with bad style and low English knowledge. I think you should cut your cooperation with him.

Dear Alireza A., Thank you for taking the time to tell us about your experience at the ibis Istanbul West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erdinç İZER - Front Office Team Leader

Good for an overnight stay

Customer review rating 3.5/5

Vinay B. Families - 23/05/2019 Confirmed reviews ALL

Good for an overnight stay while transiting through Istanbul

Dear Vinay B., We very much appreciate your comments regarding your stay at the ibis Istanbul West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç İZER - Front Office Team Leader

Ibis brand has been up kept by hotel ibis istanbul

Customer review rating 4.5/5

Francisco F. Friends - 08/05/2019 Confirmed reviews ALL

Very welcoming, Mr Mertz on the reception has helpful to explain our taxi driver the location of the hotel. He helped us with local information as tourists. Getting a taxi in istanbul is a hasstle but Mr Mertz made it easy. Breakfast was awesome as expected from IBIS hotels. Rooms were cleaned everyday. Water was warm 24x7. Nothing more i can ask from IBIS

Dear Francisco F., We very much appreciate your comments regarding your stay at the ibis Istanbul Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç İZER - Front Office Team Leader

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