need to complain again that still my status points/nights missing due to double booking with IBIS BURSA pls make sure that all things settled soonest

They have good service and comfortable for bed

The morning shift stuff were amazing, helpful and friendly (Mert and a girl with curley hair I always forget her name), specially Eminne, the morning shef., she brought every request I ordered for breakfast even it was pendamic time which it is not allowed to order special dishes because food plates were already made and covered by nilon cover . Regarding the place, it was very clean and thr cleaner girl was doing an excellent job. The only broblem I faced, waiting long time for buses to come... No metros, no trums. Some days I waited a half an hour for a bus.

Breakfast and climate bad

I had I nice experience, I spend 4 days, everything very tide and clean, nice room, the bed was very confy and I likes the bathroom.. in the TV were few channels in italian too, anyway, I was help from the kind staff, I had few conversation with them, I thank all the staff, including Mert and Eren.

Special thanks to mr mehmet and ugur for good service. Clean and comfortable room. Location is perfect there is free car parking for hotel guests. Good breakfast.quick check in. And helpful staff it was perfect experience.

I never think that I will live an experience like that in a hotel for an international group as a person who know about this standard from inside, this makes me loose my confidence for this group that i belong

The staff was very good

İt is far to city center but comfort is so suitable. Workers and waiters are so responsible and kind to customers. Cleaning condition is high in fact ı advise stay for shırt time with your parents...

The hotel has a good location, room was clean and the most important thing is the staff was friendly and helpful with all. I guess more than anything thats the best thing. Highly recommended for your stay.

Receptionists and everyone were accommodating and helpful.

In the last months i just stayed in this hotel when i visited Istanbul because of either ibis standard or warm atmosphere. last time when i just arrived in the midnight with my family, our check in did not satisfy us because the keys were not ready (although I already did on-line check in a day before) and took a little time. Also our rooms were for smokers with bad smell for us and I did complain this situation in the morning and asked for changing our rooms. front desk manager "Erdic" was so kind and very friendly and tried to compensate our bad feeling of last night arrival and check in and changed our rooms to non-smoking and apologized several times for the inconveniences. After that all was fine and we did enjoy staying there and its very good breakfast ! This hotel is very close to Mall of Istanbul if you like shopping with good access from New Istanbul Airport by direct shuttle bus to Halkaly Meydan.

As usual, they provide us the most comfortable option for each of our stay. We enjoy the privileges of our hotel. Perfect breakfast for early departures. Very professional and friendly staff. First selection of us in Istanbul

Nice modern design, hotel meets with expectations you have from a place to sleep between the flights , they do not have shuttle bus service to / from airport but may arrange a taxi service. there is nothing to do around hotel location. Great value for money.

Thanks Mr. Halil who is working at the front desk,for his warm welcome and support.Room service was also good. This is a very small Hotel so don't expect too much. Also in the room there is not any shampoo so you should take yours with you. There is no Vale parking service and if you are lucky,you can find a park place near the Hotel.