ibis Istanbul West Hotel 3 stars

Customer review rating (ALL Rating) 4.5/5 1,274 reviews

ALLSAFE approved hotel

Information message

ibis Istanbul West
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+ 22 Services

Hotel extras

  • Web corner and free WIFI throughout the hotel

  • 96 Rooms and restaurant with a wide selection of different tastes

  • Close to CNREXPO Fair Center with easy access

  • Meeting facilities

  • 10 minutes drive from /to shopping malls

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Istanbul West

Halkali Merkez Mahallesi
Fatih Caddesi Tokel Sokak
No:1 Kucukcekmece
34303 istanbul
turkey

Fax: (+90)2124040414

Check-in from 12h00

Check out up to 12h00

  • By plane

    ISTANBUL AIRPORT At 43km / 26.72 miles

  • By plane

    ISTANBUL AIRPORT At 49km / 30.45 miles

GPS:41.029074, 28.805571

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 25 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our guest reviews for
ibis Istanbul West

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,274 reviews

TripAdvisor Rating 4.0/5

87 reviews

Good Stay

Customer review rating 4.5/5

Khaled M. Business - 15/10/2021 Confirmed reviews ALL

As usual, all the help, respect, smile ..

Dear Khaled M., We very much appreciate your comments regarding your stay at the ibis Istanbul West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caner CAKMAK - FO Team Leader - Ön büro Takım Lideri

Bad experience

Customer review rating 0.5/5

A. K. Business - 05/10/2021 Confirmed reviews ALL

The staff at the front desk were behaving like this hotel is the only one in Istanbul and customers don't have other choices, because they weren't giving enough attention to the customers. My room 412 were not cleaned probably, the bathroom towels were very old and can leave scratch marks on your body. In addition to that the shower head was broken.

Dear Ahmed M., Thank you for taking the time to tell us about your experience at the ibis Istanbul West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Caner CAKMAK - FO Team Leader - Ön büro Takım Lideri

Dirty room, power failure.

Customer review rating 2.0/5

Sema Couples - 16/09/2021 Confirmed reviews ALL

I prefer to stay in Ibis Otels all around to my country. It wasnt my first experience in Ibis otels. The room is so new, but dirty. I found strand in my bad and my shower. They have to be careful about this. We are in pandemic situation and cleanliness is so important this days.

Dear Sema G., Thank you for taking the time to tell us about your experience at the ibis Istanbul West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Caner CAKMAK - FO Team Leader - Ön büro Takım Lideri

Good

Customer review rating 5.0/5

Wahid S. Business - 30/08/2021 Confirmed reviews ALL

Hotel good staff good comfortable

Dear Wahid S., We very much appreciate your comments regarding your stay at the ibis Istanbul West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caner CAKMAK - FO Team Leader - Ön büro Takım Lideri

Well located

Customer review rating 4.5/5

Bora Couples - 29/08/2021 Confirmed reviews ALL

It was a quiet experience, which exactly I was looking for. I have found the cleanliness and hygine very well and I should thank the receptionists for their helpful attitude.

Dear Bora M., We very much appreciate your comments regarding your stay at the ibis Istanbul West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caner CAKMAK - FO Team Leader - Ön büro Takım Lideri

really nice people, helpful and kindly

Customer review rating 4.0/5

Anonymous Business - 27/08/2021 Confirmed reviews ALL

need to complain again that still my status points/nights missing due to double booking with IBIS BURSA pls make sure that all things settled soonest

Dear Klaus Albert V., Thank you very much for your comments regarding your stay at the ibis Istanbul West. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am confident that this feedback will be an encouragement to all of our staff as we strive to continually improve our service quality. Reward points have been loaded for your point rights, the remaining points will be loaded as soon as possible. Thank you again for sharing your experience and we hope your next visit will be as enjoyable as your previous visit. Sincerely, Caner CAKMAK - FO Team Leader - Ön büro Takım Lideri

Good for rest

Customer review rating 5.0/5

Miss N. T. Solo - 13/08/2021 Confirmed reviews ALL

They have good service and comfortable for bed

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Caner CAKMAK - FO Team Leader - Ön büro Takım Lideri

Clean and friendly

Customer review rating 4.5/5

Saman Families - 15/07/2021 Confirmed reviews ALL

The morning shift stuff were amazing, helpful and friendly (Mert and a girl with curley hair I always forget her name), specially Eminne, the morning shef., she brought every request I ordered for breakfast even it was pendamic time which it is not allowed to order special dishes because food plates were already made and covered by nilon cover . Regarding the place, it was very clean and thr cleaner girl was doing an excellent job. The only broblem I faced, waiting long time for buses to come... No metros, no trums. Some days I waited a half an hour for a bus.

Dear Saman A., We very much appreciate your comments regarding your stay at the ibis Istanbul West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caner CAKMAK - FO Team Leader - Ön büro Takım Lideri

Good staff

Customer review rating 4.0/5

Batuhan A. Couples - 26/05/2021 Confirmed reviews ALL

Breakfast and climate bad

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Caner CAKMAK - FO Team Leader - Ön büro Takım Lideri

A safe stay

Customer review rating 4.5/5

Alex Solo - 28/03/2021 Confirmed reviews ALL

I had I nice experience, I spend 4 days, everything very tide and clean, nice room, the bed was very confy and I likes the bathroom.. in the TV were few channels in italian too, anyway, I was help from the kind staff, I had few conversation with them, I thank all the staff, including Mert and Eren.

Dear Alessandro P., We very much appreciate your comments regarding your stay at the ibis Istanbul West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caner CAKMAK - FO Team Leader - Ön büro Takım Lideri

Perfect service

TripAdvisor rating 5.0/5

911kubilay_ Couples - 26/01/2021 TripAdvisor review

Special thanks to mr mehmet and ugur for good service. Clean and comfortable room. Location is perfect there is free car parking for hotel guests. Good breakfast.quick check in. And helpful staff it was perfect experience.

Dear Mr.Kubilay, We very much appreciate your comments regarding your stay at the ibis Istanbul West. It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Never I will forget about it

Customer review rating 1.0/5

Anonymous Solo - 16/10/2020 Confirmed reviews ALL

I never think that I will live an experience like that in a hotel for an international group as a person who know about this standard from inside, this makes me loose my confidence for this group that i belong

Dear Intissar D., Thank you for taking the time to tell us about your experience at the ibis Istanbul West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 5.0/5

Anonymous Couples - 11/10/2020 Confirmed reviews ALL

The staff was very good

Dear Zeki K., We very much appreciate your comments regarding your stay at the ibis Istanbul West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bad located, excellent comfortable staying

Customer review rating 4.0/5

Ogün K. K. Solo - 28/08/2020 Confirmed reviews ALL

İt is far to city center but comfort is so suitable. Workers and waiters are so responsible and kind to customers. Cleaning condition is high in fact ı advise stay for shırt time with your parents...

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the ibis Istanbul West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caner CAKMAK - FO Team Leader - Ön büro Takım Lideri

Good stay with friendly staf

Customer review rating 5.0/5

Beste A. Couples - 27/03/2020 Confirmed reviews ALL

The hotel has a good location, room was clean and the most important thing is the staff was friendly and helpful with all. I guess more than anything thats the best thing. Highly recommended for your stay.

Dear Beste A., We very much appreciate your comments regarding your stay at the ibis Istanbul West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç İZER - Misafir Deneyimi Lideri

Great stay

Customer review rating 5.0/5

Ayen Solo - 04/03/2020 Confirmed reviews ALL

Receptionists and everyone were accommodating and helpful.

Dear Adelyn M., We very much appreciate your comments regarding your stay at the ibis Istanbul West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erdinç İZER - GX Leader

ibis standard

TripAdvisor rating 4.0/5

Fakhimi Family - 21/08/2019 TripAdvisor review

In the last months i just stayed in this hotel when i visited Istanbul because of either ibis standard or warm atmosphere. last time when i just arrived in the midnight with my family, our check in did not satisfy us because the keys were not ready (although I already did on-line check in a day before) and took a little time. Also our rooms were for smokers with bad smell for us and I did complain this situation in the morning and asked for changing our rooms. front desk manager "Erdic" was so kind and very friendly and tried to compensate our bad feeling of last night arrival and check in and changed our rooms to non-smoking and apologized several times for the inconveniences. After that all was fine and we did enjoy staying there and its very good breakfast ! This hotel is very close to Mall of Istanbul if you like shopping with good access from New Istanbul Airport by direct shuttle bus to Halkaly Meydan.

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the ibis Istanbul West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Home away from home in Istanbul

TripAdvisor rating 5.0/5

Tomurcuk 19/11/2017 TripAdvisor review

As usual, they provide us the most comfortable option for each of our stay. We enjoy the privileges of our hotel. Perfect breakfast for early departures. Very professional and friendly staff. First selection of us in Istanbul

Dear Mr. / Mrs. Tomurcuk; We very much appreciate your time to score your recent stay at the ibis Istanbul Airport. We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves. Thank you for your choosing to stay with us and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice cozy place to sleep between the flights

TripAdvisor rating 5.0/5

Mikhail N Solo travel - 12/06/2017 TripAdvisor review

Nice modern design, hotel meets with expectations you have from a place to sleep between the flights , they do not have shuttle bus service to / from airport but may arrange a taxi service. there is nothing to do around hotel location. Great value for money.

Dear Mr./Mrs. mikhail_nam; We very much appreciate your time to score your recent stay at the ibis Istanbul Airport. We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves. Thank you for your choosing to stay with us and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good

TripAdvisor rating 5.0/5

579tevfiks Business - 20/05/2017 TripAdvisor review

Thanks Mr. Halil who is working at the front desk,for his warm welcome and support.Room service was also good. This is a very small Hotel so don't expect too much. Also in the room there is not any shampoo so you should take yours with you. There is no Vale parking service and if you are lucky,you can find a park place near the Hotel.

Dear Mr. Tevfik, We very much appreciate your time to score your recent stay at the ibis Istanbul Airport. We are very glad to see that you had a comfortable and a pleasant stay with us. We always aim not only to meet but exceed your expectations and I would highly appreciate your further comments or suggestions to improve ourselves. Thank you for your choosing to stay with us and we hope your next visit will be as pleasant as the previous one. Sincerely,

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