Mercure Hotel Amsterdam Sloterdijk Station

Mercure Hotel Amsterdam Sloterdijk Station 4 stars

Customer review rating (ALL Rating) 4.4/5 1,249 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 10 min. by train from Schiphol airport

  • Only 5 min. to Amsterdam Central Station

  • Sky Bar-Restaurant located on the top floor

  • Secured on-site paid parking

  • 100% non-smoking hotel

Hotel location

Mercure Hotel Amsterdam Sloterdijk Station

Naritaweg 1
1043 BP Amsterdam
Netherlands

Telephone +31 20 820 2999

Fax +31 20 820 2998

Contact email

  • STATION SLOTERDIJK:  395 SLOTERDIJK

  • STATION SLOTERDIJK:  50 SLOTERDIJK

  • By plane

    SCHIPHOL At 8km / 4.97 miles

  • By train

    ADAM SLOTERDIJK At 0.1km / 0.06 miles

GPS:52.387911, 4.834296

Companies

  • ALBA GROUP 3 km / 1.86 mi
  • APG ASSURANTIE 1 km / 0.62 mi
  • BELASTINGDIENST 1 km / 0.62 mi
  • CARGILL 3 km / 1.86 mi
  • HITACHI 3 km / 1.86 mi
  • KPN TELECOM 1 km / 0.62 mi
  • NISSAN 3 km / 1.86 mi
  • WARNERBROS 1 km / 0.62 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

SKY LOUNGE

Visit our SKY LOUNGE restaurant for amazing views and an appetizing breakfast or tasty dinner.

Your meetings and events

We offer you two meeting rooms with free WIFI, state-of-the-art audiovisual equipment and broad culinary offer will make your event in our hotel successful.

Room descriptions and layouts

3 

meeting rooms

From 1 to 54 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

The modern and warm rooms come in different types; our comfortable Standard room or our luxury Privilege room with extra facilities. Whether you are with 1,2,3 or 4 persons, we will take care of your comfort. Safety deposit box, shower, hair dryer, toilet, bathroom, TV, refrigerator, coffee-tea facilities, iron & board, telephone. No pets allowed.

Our guest reviews

Our guest reviews for
Mercure Hotel Amsterdam Sloterdijk Station

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,249 reviews

TripAdvisor Rating  4.0/5  1,640 reviews

Certificate of excellence 2022

The hotel is not what it’s used to be !!! Horrible experience

Customer review rating 2.0/5

Shevon Business - Confirmed reviews ALL

Horrible horrible I like it’s better before 20… The new staff have no manners got a room where the lights wasn’t working after paying 200 euros a night! I was offered a voucher for a free drink which I did find ridiculous.

clean room

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

weak wifi signal in my room, 801, in 2022 I think it's a bit hard to accept...

MEMORABLE STAY

Customer review rating 4.5/5

Ap Couples - Confirmed reviews ALL

- EARLY CHECK IN PROVIDED - UPGRDED TO PRIVILAGE ROOM, EXCELLENT ROOM - NICE SKY RESTAURANT

Not as good as previously.

Customer review rating 1.5/5

Dee Business - Confirmed reviews ALL

Not as good as previously, room was not cleaned for 2 days and had to get reception to get housekeeping to clean it. The one day the room was cleaned, it was not done properly and again had to let reception know. Breakfast - there was no toast, plus cooked breakfast was cold. Well the Beans and mushrooms were. Should also have a bit more vegetarian hot alternatives.

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Mercure Hotel Amsterdam Sloterdijk Station. I am sorry that your experience about room cleaning and breakfast did not fully met your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ronald Reichert General Manager

great location, room and sleep

Customer review rating 5.0/5

Gabor Business - Confirmed reviews ALL

All worked very well, beautiful room, great sleep and excellent breakfast

Pleasant stay

Customer review rating 4.0/5

Peter T. Couples - Confirmed reviews ALL

Friendly and attentive staff. Location is good if you do want to pay more in central area. Easy access to some eateries and a small convenience shop. There were some missing stuff like towels, etc but this was addressed adequately. A pleasant stay.

Comfortable and convenient stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Staying at the hotel was overall comfortable, very short distance to public transport and offices, rooms with all you need in excellent quality and a nice restaurant sited on top with nice views to the landscape of the city.

Good stay, friendly and helpfull employees

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Employee was very thoughful, we had to sleep here because of a fire at home. We got an upgrade. The breakfast though could be a bit better.

Excellent

Customer review rating 4.5/5

R L. Solo - Confirmed reviews ALL

This was my second visit to this hotel and won’t be my last! Location is about 10 minutes out of city centre by train which are very regular. Ideal. Hotel is less than 5 minute walk from station. Rooms are spotless, beds comfortable and very modern. Reception staff welcoming and friendly

Conveniently located near the station

Customer review rating 3.5/5

Jean K. Solo - Confirmed reviews ALL

Booked this last minute to facilitate going to the airport early next morning (due to expected congestion at the airport customs), and indeed it was very convenient being just a short walk away from the metro station with direct trains going to the airport every few minutes. Room was comfy and spacious enough for the short stay, and staff were friendly and welcome to any queries.

Great stay!

Customer review rating 5.0/5

Jiayi L. Friends - Confirmed reviews ALL

It was a pleasant stay at Mercure from my last trip to Amsterdam. It’s just 3 minutes walk from either train/metro station! Surrounded by convenience store and good cafes, it’s really nicely located. Staffs are super friendly and helpful too :) Would definitely return if I happen to visit Amsterdam again!

Good stay and good location

Customer review rating 5.0/5

Andreea R. Friends - Confirmed reviews ALL

We were 3 girlfriends traveling together and I was happy to find a hotel that can accommodate us in the same room, with an extra bed.

Well located near a main line station with multiple trains to the centre 5 minutes away

Customer review rating 5.0/5

William H. Couples - Confirmed reviews ALL

Staff were great, friendly and helpful. The hotel is very comfortable and is well located just 5 minutes out of the centre so peace and quite at night but 5 minutes away from the centre. Train connections to the centre are superb and good to the airport too.

Disappointed this time

Customer review rating 3.0/5

Bas V. B. Couples - Confirmed reviews ALL

I was early and asked for an early check-in. They told me that it was not possible because the previous night it was fully booked, which makes sense, it was Kingsday. However, because of my Accor gold status I had hoped for an early check-in. When I arrived at 2pm they told me my room was still not available, but I could leave my baggage. I had a meeting later that afternoon, so that was helpful. Upon drop-off I noticed other people were able to receive a room key. I found that strange. Finally in the evening I got back from my meeting and I was able to check-in. No mentioning of my gold status, I did not get a drink voucher, I did not get an upgrade of my room, no early check-in. What's the point of being a loyal customer if your staff, none of them, recognizes you for being loyal? Every time I get asked; is this your first time with us? I have stayed so many times in your hotel in Sloterdijk, more than 50% of me being a gold member is because I have stayed so often at Mercure Sloterdijk. I was very annoyed and at some point I asked for my drink voucher and only than they swapped my keys and I got gold key cards and my drink voucher. I was very disappointed and it was not the first time this happened at Mercure Sloterdijk. Being loyal and awarded gold level, I expected more, based on what Accor promises when handing status levels. I hope next time it has improved.

Worst stay ever in Accor Hotels

TripAdvisor rating 1.0/5

spijkerkade120 Business - TripAdvisor review

Bad smell coming from bathroom pipes, no cup for toothbrush in bathroom, just one shampoo and shower gel for 4 days, empty bar (as a Diamond member should have minimum water). This Hotel is becoming more and more decadent. For sure it was my last stay there

Comfortable, convenient hotel with helpful staff.

TripAdvisor rating 5.0/5

adjakwa Business - TripAdvisor review

Another stay at this hotel. Everything was very good, room clean and comfortable. The staff were very helpful as on previous occasion. The hotel is very conveniently located between the centre and the port with easy transport links. Excellent view view over city from the SkyBar.

Dear Adjakwa, many thanks for your positive review. Hope to be able to welcoming you again soon. Ronald Reichert, General Manager

Great to be back

TripAdvisor rating 5.0/5

Traveler00139971426 TripAdvisor review

I make this hotel my regular base for visits to the Netherlands. The staff are friendly and helpful. The rooms are comfortable and clean. It is well located for public transport (including direct trains to Schiphol Airport, The Hague, Rotterdam and many other major destinations). The breakfasts are truly excellent.

Dear guest, many thanks for your very nice review. We are glad that you use our hotel as your "home away from home". We hope to welcome you again soon in the new year. We wish you a safe and healthy 2022! Ronald Reichert, General manager

Away from bustling city but good for returning visitors

TripAdvisor rating 4.0/5

seanchan69 TripAdvisor review

We chose this hotel due to value for money, and away from city centre. The room is very spacious, and rain shower is fantastic. It's short walk away from Slotterdijk station and convenient to city centre, via train, metro and tram or even bus ride.

Wrong hotel

TripAdvisor rating 2.0/5

Getaway257330 Business - TripAdvisor review

It was a big mistake to book this hotel. They claim on their website that they are 5 minutes away from RAI congress centre. Its more likely 25 minutes! Would not have booked this hotel if I knew that before.

Dear guest, Many thanks for taking the time to tell us about your experience during your stay. We apologize for the wrong information about travelling time to the RAI. We immediately changed the text on our website after your message. Regards, Ronald Reichert, General Manager

Staying in Amsterdam for the first time

TripAdvisor rating 5.0/5

alicemagda Friends getaway - TripAdvisor review

Very good. Very confortable and modern rooms. Parking and bikes to rent. The rooms were clean. And we had everything we needed in the rooms. We will certainly come back. Nice ride with the bike until the center of the city .

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