The Galata Istanbul Hotel - MGallery

The Galata Istanbul Hotel - MGallery

Customer review rating (ALL Rating) 4.5/5 398 reviews

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Hotel extras

  • 300 Years Old Historical Turkish Hammam usage for free

  • Restaurant with Golden Horn view for memorable events

  • Walking distance to Old City

  • Located at the center of the city, walking distance to Galata, Taksim, Galataport, Sultanahmet

  • Suits with Galata Tower and Golden Horn view

ALLSAFE approved hotel

Hotel location

The Galata Istanbul Hotel - MGallery

Arap Camii Mahallesi Bankalar, Caddesi No 21, Beyoglu
34421 ISTANBUL
Turkey

  • By plane

    Istanbul Airport At 20km / 12 miles

  • By boat

    KARAKOY At 0.5km / 0.31 miles

GPS:41.024193, 28.972571

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Mesai Karaköy

Unique Turkish cuisine meets modern gastronomy in Karaköy, the center of Istanbul. Delicious appetizers, unique view of Istanbul and pleasant conversations.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 50 

attendees

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Our accommodation(s)

The room spaces range between 25 sqm to 42 sqm. Each room is elegantly furnished and decorated with traditional motifs on the walls in modernized forms. The rooms with view overlooking the city have a view of the Galata Tower and the Golden Horn. There are standard rooms including junior suites and executive suites opening to the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  398 reviews

TripAdvisor Rating  4.5/5  682 reviews

An experience that could easily have been better

TripAdvisor rating 3.0/5

PG-TheOnlyOne TripAdvisor review

Good location, but wanting maintenance. House Keeping was quick to respond, but lacked insight. Room for 3 had everything only for 2. Broken bed, door handles soured the experience. Further, the hotel is essentially a tourist hotel, but lacks any assistance for tourists. All "available" options are over-the-top expensive. A bosphorous cruise quoted at TKL 750 per head (in yacht) against the official ferry rates of TKL 65. Hardly any vegetarian, Asian or Indian options. Breakfast was told to be "buffet only" which on the last day was clarified to have a "a la carte" options, a bit too late. So, a potentially good hotel which seems to be confused and lacking insight into guest needs.

Great property and fantastic service

TripAdvisor rating 5.0/5

890touatic TripAdvisor review

This was my third stay at Galata but my first one with my family. Kubra from guest service welcomed us when we checked in. My daughters loved the delicate attention in the room. Big thanks to her and her team for that. Galata is a unique place. It used to be a bank and the decorum is fantastic. The breakfast is great. I would advise the F&B department to arrange a menu for their guests since it is extremely complicated to order omelette at the egg station during rush hour. Aytin from housekeeping attended to every request we had with our baby. You will definitely love the location of this property since it is well located for Istanbul sightseeing. See you soon next time in this beautiful Istanbul.

Dear Guest, Thank you very much for your kind comments. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay. We hope to welcome you back at our The Elysium Hotel Istanbul the soonest. Sincerely, Aşkım Engin Guest Relations Manager

The WORST hotel ever!

TripAdvisor rating 1.0/5

Traveller4329 TripAdvisor review

This hotel doesn't deserve a star. I don't really know how they told us that it's a 5 star hotel. Worst hotel experience ever. I do not recommend it. The hotel is so dirty and the furniture is in a bad shape. Nothing is sanitized and the housekeeping staff wasn't clean. The staff who stands in the driveway are not helpful. I always stay in 5 stars hotels and whenever I ask for a taxi they help me to get one, but the hotel's staff refused to help me and he was so rude. The hotel is divided into two sections (no one will tell you that until you reach the hotel) the normal rooms are placed in a separate building with no security and no reception staff, whereas the suites are located in the main building. The room service is really slow and the food is not worth it. I really don’t recommend it unless you want to live the worst experience in Istanbul.

Dear Guest, Thank you for taking the time to evaluate your recent The Elysium Hotel Istanbul experience. In the name of the whole team, I would like to express my regret as we obviously failed in meeting your expectations.Your feedback has been already shared with the related department heads.It will not happen again on your next visits. Hoping that you will visit us again in the future, so I may personally ensure that you are well taken care of and of course to show you improvements in the concerned area. I am looking forward to welcoming you back. Yours Sincerely, Aşkım Engin Guest Relations Manager

Well located

Customer review rating 2.5/5

Richard M. Business - Confirmed reviews ALL

As you know I have stayed in a number of Accor hotels around the world including M Gallery. I have to say my stay in this hotel was underwhelming st say the least. My initial greeting at reception was quite frankly rude and set the tone for my stay

Fantastic!

Customer review rating 5.0/5

Fabien F. Friends - Confirmed reviews ALL

Fantastic stay! The team was amazing! Special thank you to Ufuk for the lovely room with a balcony and great advices for the restaurant!

Dear Fabien F., We very much appreciate your comments regarding your stay at the The Galata Istanbul Hotel - MGallery. It is always a pleasure to receive positive feedback(especially Ufuk). I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 362 reviews 9.3/10 Location
  • 424 reviews 8.1/10 Room
  • 563 reviews 8.9/10 Service
  • 13 reviews 7.4/10 WiFi
  • 201 reviews 8.3/10 Breakfast
  • 162 reviews 6.5/10 Comfort
  • 144 reviews 8.4/10 Food
  • 141 reviews 8.5/10 Cleanliness

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