Customer review rating (ALL Rating) 3.8/5 558 reviews
Hôtel Mercure Brides Les Bains Grand Hotel des Thermes
73570 BRIDES LES BAINS
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Access: 6 km / 3.73 mi 5 min drive
Shuttle on call
Check-in from - Check out up to
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With a French-style ceiling with exposed wooden beams, this large room is warm and inviting. Traditional specialties in the winter and healthy or gourmet dishes in the summer. Chef Thierry Giannini prepares dishes based entirely on fresh produce.
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Our guest reviews
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Customer review rating 4.5/5
Philip C. Couples - Confirmed reviews ALL
Room very good, except for slight problem with the shower. Food very good.
Potential to be a great hotel when it has a full renovation!
TripAdvisor rating 3.0/5
Clare_M1974 Couples - TripAdvisor review
This hotel has the potential to be really great, but it is very tired and definitely in need of a full renovation. No way is it a 4 star! That said, location is great. Bedrooms are a good size and clean, staff were lovely. Breakfast expensive for a limited buffet. And there should not be a charge for the ‘spa’. It was a small pool, steam room and sauna. Jacuzzi wasn’t working nor were the jets in the pool. This whole area also needs a full makeover. Disappointing as the photos online really made this hotel look a lot better than it is.
very friendly staff
Customer review rating 3.5/5
Geert Solo - Confirmed reviews ALL
Only one elevator is not enough and I missed a (small) refridgerator (for my use of medicines)
Customer review rating 0.5/5
Magdalena Families - Confirmed reviews ALL
We picked this hotel since they are part of the Accor family so I expected decent quality. Unfortunately, the website does not inform you that the AC units are only available on certain floors of the hotel. When I asked for the upgrade to one, I was told they are fully booked. So in the heat wave we slept with no AC, could not open windows because they were facing busy street. And then the "cherry on the cake" was the bathroom.... there was a tab with a hand shower that was broken. I find out that it's broken when I tried to pull the hand out so wash of shampoo off my hair.... well that did not happen. When I complained to the hotel at the check out and asked for compensation, they took of the breakfast fee... Luckily it was only one night but huge dissapointment about the quality and misinformation.
Well located, nice room, good service.
Customer review rating 4.0/5
Martine A. Solo - Confirmed reviews ALL
Great location, hotel next to the thermal baths center. Spa inside the hotel. Good breakfast. Large comfortable room with a large shower and a view on the mountains but quite hot as rooms were not air conditioned and had no ceiling fans on my floor (weather was very hot that week). The outdoor pool was in maintenance (chloride adjustment I believe), the garden is large but could be better maintained.
Dear MARTINE D., We very much appreciate your comments regarding your stay at the Mercure Brides-les-Bains - Grand Hôtel des Thermes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price