Hôtel Mercure Brides Les Bains Grand Hotel des Thermes 4 stars

Customer review rating 4.2/5 2,413 reviews
Hôtel Mercure Brides Les Bains Grand Hotel des Thermes
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+ 25 Services

Hotel extras

  • Secure, covered, private car park (paying) with electric terminals for Tesla and other models

  • Slimming thermal treatments (package and bespoke) from 1 to 21 days, bookable by telephone

  • Healthy gourmet cuisine. Label diététique (healthy food certification)

  • Cinq Mondes spa with indoor pool, hammam, sauna, hot tub; entry fee, free with a treatment.

  • Giant screen at the bar for sporting evenings

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • LYON ST EXUPERYPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Porter
Leisure and activities
  • Swimming pool
  • Thermal Spa (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Ski hire facilities (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Hôtel Mercure Brides Les Bains Grand Hotel des Thermes

Parc Thermal
73570
brides les bains
france

Tel: +33479553838

Fax: (+33)4/79552829

Contact email

Check-in from 16h00

Check out up to 12h00

  • TRANSDEV / LOYET : 

  • By plane

    LYON ST EXUPERY At 167km / 103 miles - Shuttle paying

  • By train

    MOUTIERS TARENTAISE At 6km / 3 miles

GPS :45.452229, 6.56834

Your meetings and events

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General equipment

  • Screen

  • Soundproof

  • Meeting room

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20
  • Views: Hills view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Classic Room - twin beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Superior Room with 3 single beds and balcony

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe
Accessible room

Superior Room with balcony and 1 double bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Privilege Room with 1 double bed (twin beds possible), balcony, bathtub and shower

  • Max. number of persons: 2
  • Area: From 39
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Deluxe Room with 1 double bed (twin beds possible), balcony, bathtub and shower

  • Max. number of persons: 2
  • Area: From 35
  • Views: Hills view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Direct dial telephone
  • Bathrobe

Junior Privilege Suite with balcony

  • Max. number of persons: 4
  • Area: From 41
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Mini bar with free soft drinks
  • Direct dial telephone(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: French

With a French-style ceiling with exposed wooden beams, this large room is warm and inviting. Traditional specialties in the winter and healthy or gourmet dishes in the summer. Chef Thierry Giannini prepares dishes based entirely on fresh produce.

Lunch

12:00 - 13:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Photo non contractuelle / Strictly non binding

New bar lounge in an English pub style with custom made chairs and sofas. Wide variety of cocktails, traditional and local specialties. Occasional music shows. Open from 12:00 p.m. to 11:00 p.m.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hôtel Mercure Brides Les Bains Grand Hotel des Thermes

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,413 reviews

tripadvisor

TripAdvisor Rating 4.0/5

455 reviews

Everything was good, the team, room and service

Customer review rating 4.2/5

Julia S. (. Couples - 17/03/2020 Confirmed reviews ALL

Good customer relations and they solved every my enquiry. Good work and impression I booked via Pauline from the reception team.

Wonderful facilities, friendly and helpful staff

Customer review rating 4.2/5

Mu P. Couples - 17/03/2020 Confirmed reviews ALL

Our room was comfortable with a lovely view, the shower was fantastic. Staff were friendly and helpful, the breakfast was wonderful. Ceramic cups instead of paper ones in the room would have been good, otherwise we wouldn’t change a thing. Great value for money.

Customer review rating 4.2/5

Anonymous Solo - 10/03/2020 Confirmed reviews ALL

Some employees, e.g. Maria cant speak basic english and put you on hold for many minutes. Please train them

Customer review rating 4.2/5

J M. Families - 06/03/2020 Confirmed reviews ALL

Nice and kind staff... and thats it Restaurant - breakfast - terrible. 4**** hotel serving powdered eggs! Swimming pool facilities at Hotel are charged...

Nicely located for the gondola to Meribel

Customer review rating 4.2/5

Rhys Families - 05/03/2020 Confirmed reviews ALL

A nice hotel in a great spot for taking the gondola to Meribel (20 mins on the gondola).

Well located for ski!!

Customer review rating 4.2/5

Audrey Couples - 03/03/2020 Confirmed reviews ALL

Great experience, perfectly located for skiing Room was big, spa was nice.

Ras

Customer review rating 4.2/5

Anonymous Couples - 02/03/2020 Confirmed reviews ALL

Ras

Very comfortable place

Customer review rating 4.2/5

Nesimi E. Families - 01/03/2020 Confirmed reviews ALL

Very good

Sick

Customer review rating 4.2/5

Juha-pekka Families - 26/02/2020 Confirmed reviews ALL

Hotel is some serious health issues, where mold or something caused my breathing issues. Only in the Lobby i would able to be without issues.

Dear JUHA-PEKKA K., Dear Sir, Your comment is not fair, You came to reception with your son to tell us that you were sick and that you are going to the hospital then you came to reception asked us, t to call a doctor, i I called emergency doctor department myself, I offered you a hot tea, I came to see you several times. the firefighters came and didn't judge you so sick since you came back, you may have an allergy to the carpet, you asked me to change rooms but I don't have a room without carpet. You left earlier but your non-cancellable and non-refundable reservation annoyed you and you left saying that you will give us a bad comment. I hope you are better this day. Cordially. Sincerely,

good stay

Customer review rating 4.2/5

Jennifer Families - 18/02/2020 Confirmed reviews ALL

We arranged to meet up with family in Meribel for a special birthday but chose to stay in Brides Les Bains. We enjoyed the choice at breakfast and our large room and bed. We spent time in the Spa which we also enjoyed.I felt the dining room was too large and imposing for an evening dinner and would have liked to dine in more intimate surroundings . The food we had at our 1 dinner was good.

Dear JENNIFER MARY D., We very much appreciate your comments regarding your stay at the Mercure Brides-les-Bains - Grand Hôtel des Thermes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The dinning room is very large with high old authentic ceiling. You can have dinner near the fire it's warmer Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

value for money , great starting position to enjoy the potential of 3Valless

Customer review rating 4.2/5

Pedja Couples - 18/02/2020 Confirmed reviews ALL

Clean, tidy, great cuisine! But service, waiters have no experience, like serving wine, how to serve food, when to clean a table, etc., plus they do not know elemental English! Spa staff do not take care of guests' behavior

Dear PREDRAG N., We very much appreciate your comments regarding your stay at the Mercure Brides-les-Bains - Grand Hôtel des Thermes. It is always a pleasure to receive positive feedback. I will share your comments with our team. We immediately passed instructions to the SPA, to have a better welcome with our guest and to the restaurant for their new training fare. We apologize for this inappropriate behavior Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overall excellent

Customer review rating 4.2/5

Anonymous Solo - 05/02/2020 Confirmed reviews ALL

Perfect location in city center with all shops around and access to Méribel in 22 minutes

Dear FRANCK L., We very much appreciate your comments regarding your stay at the Mercure Brides-les-Bains - Grand Hôtel des Thermes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ok

Customer review rating 4.2/5

Guest Couples - 02/02/2020 Confirmed reviews ALL

Not as good as last year.

Great staff. Nice bedroom. Shared spaces a bit soulless.

Customer review rating 4.2/5

Alex M. Couples - 20/01/2020 Confirmed reviews ALL

I’m a frequent used of Accor hotels. But this time I was staying for pleasure not business. Stay was very pleasant. The staff were attentive and our room was great. Dining room, reception and especially lift and corridors feel soulless and from a bygone era. A bit of modernisation would be welcome here. I have to thank the reception and maintain everything manager who gave exceptional service to me after I got a self induced head injury from packing my rental car. I had already checked out but they were so kind and generous with their time. Thank you.

Not a 4 stars hotel.

Customer review rating 4.2/5

John S. Couples - 09/01/2020 Confirmed reviews ALL

The bathroom wasn't cleaned properly (hair and toothpaste on the floor). We asked the front desk to send someone to clean but nothing was done. The room was smelly (mold? cigarettes?) The staff was nice though but this hotel is definitely understaffed (front-desk also does the bar). Too bad the spa is extra $$.

Dear Loic D., Thank you for taking the time to tell us about your experience at the Mercure Brides-les-Bains - Grand Hôtel des Thermes. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We sincerely apologize for any inconvenience this may cause, a new maid has taken up this post and has not been checked. The Spa costs 12 euros per person, it is free if you do a treatment. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Mercure. Please do not hesitate to contact me during your next visit. Sincerely,

An OK stay at a good price

Customer review rating 4.2/5

Michelle A. Couples - 31/12/2019 Confirmed reviews ALL

The stay was good value for money, our bedroom was nice, the staff were polite and pleasant and the food was of good quality. However, the wifi in the hotel is not fit for purpose and the hotel made an error on our half board booking which meant they were unable / unwilling to feed us on the evening of Christmas Eve which was a huge disappointment on a festive break.

Dear MICHELLE A., We very much appreciate your comments regarding your stay at the Mercure Brides-les-Bains - Grand Hôtel des Thermes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good reception, comfortable room, good price

Customer review rating 4.2/5

Anonymous Solo - 17/12/2019 Confirmed reviews ALL

Fine

Customer review rating 4.2/5

P. Couples - 26/10/2019 Confirmed reviews ALL

PERSONNEL CHARMANT

Customer review rating 4.2/5

D A. Couples - 16/10/2019 Confirmed reviews ALL

Friendly, helpful staff. Comfortable bed, good sized room. Excellent breakfast.

Dear DAVID A., We very much appreciate your comments regarding your stay at the Mercure Brides-les-Bains - Grand Hôtel des Thermes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not up to standard

TripAdvisor rating 4.0/5

O1500YIpeterj Couples - 12/10/2019 TripAdvisor review

Having stayed at this property before we had reasonable expectations as to the quality and standard of the hotel. Regrettably we were disappointed. The room was well appointed, clean and as expected. However the public areas lacked attention to detail, were not cleaned during our stay and appeared neglected . As examples, on arrival our room was not ready and we were offered tea in the lounge while we waited. So far so good, but 24 hours later the debris from our tea had not been cleared. Similar experience in the Bar where glasses and food debris had not been cleared since the previous opening. At breakfast the staff used a trolley to clear the tables while guests were in the room and scraped the food waste into a container on the trolley. Not a practice expected in a 4 star hotel. As a further example of the lack of attention to detail, we were not offered any Accor Club Benefits despite being Silver members and this being shown on registration form.

dear host Thank you for your time in sharing your experience with us. Your feedback helps us improve. We really apologise for all these negligences that are not worthy of a 4 star. We share your feedback with all our employees so that they do not happen again. We hope to see you again to prove to you that the quality of our service is usually much better. sincerly Sylvie M
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