Hôtel Mercure Brides Les Bains Grand Hotel des Thermes 4 stars

Customer review rating (ALL Rating) 3.8/5 558 reviews

Hotel extras

  • Secure, covered, private car park (paying) with electric terminals for Tesla and other models

  • Slimming thermal treatments (package and bespoke) from 1 to 21 days, bookable by telephone

  • Healthy gourmet cuisine. Label diététique (healthy food certification)

  • Cinq Mondes spa with indoor pool, hammam, sauna, hot tub; entry fee, free with a treatment.

  • Giant screen at the bar for sporting evenings

Hotel location

Hôtel Mercure Brides Les Bains Grand Hotel des Thermes

Parc Thermal

GPS:45.452229, 6.56834

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 75 


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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  558 reviews

TripAdvisor Rating  3.5/5  546 reviews

Good stay

Customer review rating 4.5/5

Philip C. Couples - Confirmed reviews ALL

Room very good, except for slight problem with the shower. Food very good.

Potential to be a great hotel when it has a full renovation!

TripAdvisor rating 3.0/5

Clare_M1974 Couples - TripAdvisor review

This hotel has the potential to be really great, but it is very tired and definitely in need of a full renovation. No way is it a 4 star! That said, location is great. Bedrooms are a good size and clean, staff were lovely. Breakfast expensive for a limited buffet. And there should not be a charge for the ‘spa’. It was a small pool, steam room and sauna. Jacuzzi wasn’t working nor were the jets in the pool. This whole area also needs a full makeover. Disappointing as the photos online really made this hotel look a lot better than it is.

very friendly staff

Customer review rating 3.5/5

Geert Solo - Confirmed reviews ALL

Only one elevator is not enough and I missed a (small) refridgerator (for my use of medicines)

Horrible Experience

Customer review rating 0.5/5

Magdalena Families - Confirmed reviews ALL

We picked this hotel since they are part of the Accor family so I expected decent quality. Unfortunately, the website does not inform you that the AC units are only available on certain floors of the hotel. When I asked for the upgrade to one, I was told they are fully booked. So in the heat wave we slept with no AC, could not open windows because they were facing busy street. And then the "cherry on the cake" was the bathroom.... there was a tab with a hand shower that was broken. I find out that it's broken when I tried to pull the hand out so wash of shampoo off my hair.... well that did not happen. When I complained to the hotel at the check out and asked for compensation, they took of the breakfast fee... Luckily it was only one night but huge dissapointment about the quality and misinformation.

Well located, nice room, good service.

Customer review rating 4.0/5

Martine A. Solo - Confirmed reviews ALL

Great location, hotel next to the thermal baths center. Spa inside the hotel. Good breakfast. Large comfortable room with a large shower and a view on the mountains but quite hot as rooms were not air conditioned and had no ceiling fans on my floor (weather was very hot that week). The outdoor pool was in maintenance (chloride adjustment I believe), the garden is large but could be better maintained.

Dear MARTINE D., We very much appreciate your comments regarding your stay at the Mercure Brides-les-Bains - Grand Hôtel des Thermes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 166 reviews 8.9/10 Location
  • 449 reviews 5.2/10 Room
  • 407 reviews 6.7/10 Service
  • 179 reviews 7.5/10 Breakfast
  • 176 reviews 3.3/10 Cleanliness
  • 164 reviews 3.5/10 Amenities
  • 163 reviews 3.6/10 Vibe
  • 146 reviews 3.4/10 Wellness Area

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