Mercure Bridgwater Hotel 4 stars

everything was perfect for my stay. The hotel was very clean and quiet. the bed was very comfortable. the hotel was well located across the road from the bus station, with buses going to London and Taunton and plenty of shops, bars and cafes around. The staff were very friendly.

an amazing clean hotel with all the mod cons a real home from home, The staff were very friendly and couldn't do enough. The bed was very comfortable. very central near bus station and train station. everything is local. very quiet hotel. Great restaurant and bar and friendly service staff.

Lovely hotel, ideally situated for local amenities within walking distance of local restaurants. Ideal if like myself you have mobility issues. Did not realise that the parking was bookable so a bit concerned as there are no disabled bays, but this was easily sorted on check in and was able to reserve parking for the two nights we were there at a cost. Room was well presented with a comfortable bed. No bath but a big walk in shower with a normal shower and a rain fall head as well which felt indulgent. The only thing that let it down was no furniture on the balcony, which made it unusable as was hoping to sit outside with drinks in the evening. I understand that everyone is concerned about covid and we did feel really safe as the precautions taken are excellent, but just one suggestion is that the towel situation was a nightmare and the only towels available on our second day were very small and being of a bigger build it was very difficult to get dry. Bearing in mind Covid has put restrictions on the serving of a buffet breakfast I think that the hotel dealt with the situation exemplary. Hand gel is put at points where equipment is touched such as the hot drink machine and all the continental selection is individually wrapped and there is still a good variety of options. We found the full English to be of excellent quality and this was served by a very friendly and helpful chef. The waiting staff are constantly making sure everything is replenished and areas are sanitised. All the staff with which we had contact were extremely helpful and cheerful. Al, in all a great stay and we would use this hotel again.

From check in l knew we had picked the right hotel it was covid excellent the room was spotless as was the restaurant and bar all the staff were top class and friendly the only minor complaint was being told at checkout that meals and bar purchases add d a charge to the total but if l had paid by card or cash at purchase this was not the case

We stayed for two nights to break our journey on return from holiday in Cornwall. Bright, well-equipped and comfortable room although we were disappointed with the quality of the bath towels.

Very nice and clean hotel. Staff superb and evening meal excellent. Bridgewater is a bit run down and not much to do locally. Only disappointment with the hotel was no bread or toast available for breakfast, due to Covid restrictions. Cooked breakfast and other options were ok though.

Fantastic room ..... fantastic restaurant and lovely meal

Perfect from check in to check out, breakfast was really good and we’ll managed considering.

Lovely stay, felt like they took the COVID restrictions seriously and felt safe. We chose bridge water as it was centrally located to the areas we wanted to visit. Free parking across the road from the hotel.

Good location, car parking easy’ish, very clean, excellent reception, great room, comfortable, no so sure about Bridgwater though, Green Olive Greek Restaraunt brill

Restaurant staff extremely helpful, pleasant & professional. You do need some more comfortable pillows as we asked for some soft ones but they were very lumpy. A supply of fresh bin bags would be helpful too.

My room was very nice with a lovely shower, however, it was situated on the main roadside and the noise disturbed my sleep. When I attended the restaurant in the morning I was asked to wear a mask despite being in the food area. When I checked out there were two gentlemen talking to the same reception colleague not wearing masks and not socially distanced. Which I raised with the reception colleague. If you are going to have rules please ensure they are enforced and consistent.

Spent a weekend at the Bridgwater Mercure Hotel and had a very pleasant stay. The staff were all very friendly and approachable any little problems were promptly dealt with. The social distancing and safety measures were all very well managed and made us feel safe. Had a meal in the restaurant and this was very good. Special thanks to Neil on reception as one of our party had an "incident" and he dealt with this very sensitively and professionally.

Hotel was nice, location is a different story, you step out of the posh reception onto a run down street full of fly tipping mattresses and people drinking and smoking on the streets. The only faults I could give the hotel itself would be that the gym was closed which they didn’t tell us when we booked and the receptionist told us a different time for breakfast so we ended up missing it one of the days.

Upon walking in first of all I was greeted by standing in reception for 14mins to be then made to feel that I was a pain for waiting to check in room was not very good to start very small for a superior room. But then went back down to reception where this young blonde receptionist was a totally different person very well mannered swapped are room and actually made me feel like a guest in the hotel instead of an inconvenience. Also had a problem that the tap snapped off in the significant other hand... tap was not fixed and room wasn’t cleaned got fed up asking for bottle water as was made to feel like I had done something wrong because the young man was reading a book... no tea coffee fridge had no items in. The hair dryer was missing and when phoned reception had to wait another 20mins I know the COVID has hit hard but surly if u can’t run a hotel like that at half staff.. last time I stayed amazing but this time sadly I was very very disappointed and tbh felt embarrassed flying my other over from Ireland not the best impression to be left with