For your safety and comfort, we have put in place strict measures and the hotel has been certified by both InDOnesia CARE (Cleanliness, Health, Safety and Environment audit) and ACCOR's ALLSAFE.Restaurants are closed for dine-in but available for room service or/and take away. The lounge is open with social distancing measures in place. The pool and spa is closed as per governmental regulations. The fitness room is closed. However, yoga mats and fitness equipment are available in the room or upon request.

Grand Mercure Jakarta Kemayoran 5 stars

Name: Grand Mercure Jakarta Kemayoran
Address: JAKARTA, 10610, INDONESIA
Telephone: (+62)2122601111
Rating: 4.4

Customer review rating 4.4/5 6,185 reviews

ALLSAFE approved hotel

Your loyalty is rewarded

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+ 25 Services

Grand Mercure Jakarta Kemayoran

Upscale hotel for business and leisure

The hotel provides easy and convenient access to any part of the city and various destinations. Strategically located in Kemayoran business district , Sunter and shopping centers, and closest way to culinary area of Kelapa Gading. Integrated in KemayoranArea, within walking distance to MGK (Mega Glodok Kemayoran), nearby Jakarta International Expo Kemayoran, Bandar Golf Kemayoran, only 5 minutes drive to Kemayoran toll gate and providing easy access to Soekarno Hatta International Airport.

Shopping centers around the hotel for your destination are Mega Glodok Kemayoran (walking distance), Kelapa Gading Shopping Mall only 15 minutes drive (10 km), and Mangga Dua Shopping Mall only 10 minutes drive (4.9 km).

Leisure destinations surrounding the hotel are Ancol Beach 13 minutes drive (6.5 km), Monument National 12 minutes drive (5 km), Sunda Kelapa Harbour 19 minutes drive (10.4km), and Jakarta Old Town only 17 minutes (5.6 km).

Hotel extras

Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.
2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge
Free shuttle service to JIEXPO Kemayoran with schedule applied
Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna
Space parking available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Public outdoor parking (Paying)
- Public indoor parking (Paying)
- Bus/coach parking area (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Accessible bathroom
Babysitting on request
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
SOEKARNO HATTAPaying
Languages spoken at the hotel
- English
- French
- Japanese
Reception open 24 hours a day
Laundry
- Dry cleaning / Ironing (Paying)
- Ironing room
Cash machine
Concierge

Swimming pool
- Pool
- Outdoor unheated pool
Fitness centre
Well-being
- Jacuzzi
- Massage (Paying)
- Sauna
Babysitting on request
Other sports activities
- Billiards/Snooker
- Jogging track

BreakfastPaying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 00:00-23:59:00
- Opening hours : Week-end 00:00-23:59:00

10 Meeting room(s)
Congresses/conventions
- Congress center congrs
- Conventions hotel conven
Web Corner on a Mac
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Parking
Airport shuttle
Restaurant
Fitness centre
Accessibility for people with reduced mobility
Jacuzzi
Sauna
Spa
Air conditioned
WIFI/Internet Access
Bar
Meetings and events

- Express check-in
- Express check-out
- Late Checkout
Accessibility for people with reduced mobility
- High Speed WiFi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

Early check-in/Late check-out
- Express check-in
- Express check-out
- Late Checkout
Hotel accessibility

Accessibility for people with reduced mobility
WIFI/Internet Access
- High Speed WiFi
- High Speed internet
- High speed transmission line
- WiFi at the hotel
- WiFi in the communal areas

- 100 parking spaces
- On site
- Private

Basement Area(Extra)
- 100 parking spaces
- On site
- Private

1 Bar(s)
1 Restaurant(s)
Buffet (Extra)
- Cold snacks
- Hot meals

1 Bar(s)
1 Restaurant(s)
Breakfast(Extra)

Buffet (Extra)
Room service
- Cold snacks
- Hot meals

- Jacuzzi/Whirlpool bath
- Sauna room
- On site
- Outside

Spa - FITNES & GYM CENTER Currently unavailable
- Jacuzzi/Whirlpool bath
- Sauna room
Swimming pool - Swimming Pool at 8th floor Currently unavailable
- On site
- Outside

Play area

Play area

26 Meeting room(s)
- Business center with support staff
- Self service business center

26 Meeting room(s)
Business centre
- Business center with support staff
- Self service business center

- Bodybuilding equipment/Gym
- Jogging track

Sports activities
- Bodybuilding equipment/Gym
- Jogging track

- CGK (Extra)
- SOEKARNO HATTA (Extra)
Gift shop/newspaper shop
- Disco/Nightclub
- Karaoke
- 1 room for people with reduced mobility
- 28 floors
- 400 non-smoking rooms
- 505 rooms
- null connecting rooms
- English
- French
- Indonesian
- Japanese
- Air Conditioning
- Waiting area or lounge
Concierge

Airport shuttle(Extra)
- CGK (Extra)
- SOEKARNO HATTA (Extra)
Boutiques/shopping

Gift shop/newspaper shop
Entertainment
- Disco/Nightclub
- Karaoke
Hotel informations
- 1 room for people with reduced mobility
- 28 floors
- 400 non-smoking rooms
- 505 rooms
- null connecting rooms
Languages spoken at the hotel
- English
- French
- Indonesian
- Japanese
Service And Equipment
- Air Conditioning
- Waiting area or lounge
Services available at reception

Concierge

Hotel location

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6
Superblok Mega Kemayoran
Kota Baru Bandar Kemayoran
10610 jakarta
indonesia

Tel: +622122601111

Fax: (+62)02122602222

Contact email :

Check-in from 14h00

Check out up to 12h00

U27 : KOTA

By plane
SOEKARNO HATTA At 25km / 15 miles - Shuttle paying
By car
KEMAYORAN TOL GATE At 5km / 8 miles
By train
GAMBIR At 4km / 2 miles

GPS :-6.1536, 106.849698

Companies
Congress centre

ANGKASPURA 2.0 km / 4.0 mi
ASTRA INTERNATIONAL 6.0 km / 9.0 mi
DATASCRIP 4.0 km / 7.0 mi
INDOFOOD 11.0 km / 17.0 mi
KINOCARE 5.0 km / 7.0 mi

Companies

Your meetings and events

Magnolia Grand Ballrom with maximum capacity 2,000 persons standingLotus Sky Ballroom located on 27th floor with day light and city view25 small meeting rooms with free Internet access and LCD projector

Room descriptions and layouts

meeting rooms

From 1 to 500

attendees

Configuration is not available for these requirements

- Height 5 m
- Theatre style 12 participants
- U-shaped Room 6 participants
- Board-room 7 participants
- Classroom style 6 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 20 participants
- U-shaped Room 8 participants
- Board-room 20 participants
- Classroom style 10 participants
- Banquet 15 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 10 participants
- U-shaped Room 6 participants
- Board-room 6 participants
- Classroom style 6 participants
- Banquet 10 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 12 participants
- U-shaped Room 7 participants
- Board-room 7 participants
- Classroom style 6 participants
- Banquet 10 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 10 participants
- U-shaped Room 6 participants
- Board-room 6 participants
- Classroom style 6 participants
- Banquet 10 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 20 participants
- U-shaped Room 8 participants
- Board-room 8 participants
- Classroom style 10 participants
- Banquet 15 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 32 participants
- U-shaped Room 16 participants
- Board-room 9 participants
- Classroom style 15 participants
- Banquet 25 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 5 m
- Theatre style 20 participants
- U-shaped Room 6 participants
- Board-room 8 participants
- Classroom style 10 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 7 m
- Theatre style 80 participants
- U-shaped Room 26 participants
- Board-room 23 participants
- Classroom style 80 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 9 m
- Theatre style 500 participants
- U-shaped Room 33 participants
- Board-room 60 participants
- Classroom style 332 participants
- Banquet 350 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Asoka 1, asoka 2, asoka 3, asoka	40 m²	5 m	12 participants	6 participants	7 participants	6 participants	20 participants
Lavender 1, lavender 4	42 m²	5 m	20 participants	8 participants	20 participants	10 participants	15 participants
Lavender 2, lavender3	42 m²	5 m	10 participants	6 participants	6 participants	6 participants	10 participants
Lily 1, lily 2, lily 3, lily	42 m²	5 m	12 participants	7 participants	7 participants	6 participants	10 participants
Aster 2, aster 3	44 m²	5 m	10 participants	6 participants	6 participants	6 participants	10 participants
Aster 1, aster 4	59 m²	5 m	20 participants	8 participants	8 participants	10 participants	15 participants
Tulip 2	61 m²	5 m	32 participants	16 participants	9 participants	15 participants	25 participants
Tulip 1, tulip 3	63 m²	5 m	20 participants	6 participants	8 participants	10 participants	20 participants
Lotus sky ballroom	1291 m²	7 m	80 participants	26 participants	23 participants	80 participants	60 participants
Magnolia grand ballroom	1368 m²	9 m	500 participants	33 participants	60 participants	332 participants	350 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

General equipment
Business services in the hotel

Flipchart
Auditorium
Exquisite Dining outlet and cozy lounge bar
Podium
Day light
Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Each room features a 42" LED TV with cable TV channels, multimedia connector, mini bar, hairdryer, sofa, safe deposit box and WIFI Internet connection.

Rooms (7)
Suites (2)

Superior Room with 1 Queen Size Bed

Accessible room

Max. number of persons: 2
Area: From 32 m² / 344 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Superior Room with 2 Single Beds

Accessible room

Max. number of persons: 2
Area: From 32 m² / 344 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Deluxe Room with 1 King Size Bed

Accessible room

Max. number of persons: 2
Area: From 34 m² / 366 sq ft
Views: Pool side *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Deluxe Room with 2 Single Beds

Accessible room

Max. number of persons: 2
Area: From 34 m² / 366 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Classic Room with 1 King Size Bed

Accessible room

Max. number of persons: 2
Area: From 36 m² / 388 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Classic Room with 2 Single Beds

Accessible room

Max. number of persons: 2
Area: From 36 m² / 388 sq ft
Views: Pool side *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Executive Room with 1 King Size Bed

Accessible room

Max. number of persons: 2
Area: From 38 m² / 409 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Rooms

Business Suite with 1 King Size Bed

Accessible room

Max. number of persons: 2
Area: From 50 m² / 538 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Executive Suite with 1 King Size Bed

Accessible room

Max. number of persons: 2
Area: From 80 m² / 861 sq ft
Views: Pool side *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Mini Bar

Suites

Our restaurants and bars

CATAPPA RESTAURANT

Type of cuisine: International

Located at the Lobby area with a seating capacity of 162, Kemayoran Square serves a-la-carte and buffet options with a wide variety of international, Asian and Indonesian cuisine to choose from. The outdoor terrace also serves as a smoking area.

Lunch

12:00 - 14:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

PLUMERIA LOUNGE

Located at the Lobby area with a seating capacity of 148, Landasan Lounge serves a wide variety of beverages with specialty Indonesian beverages, delectable cocktails, international wine selection and afternoon tea.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Comfortable stay

Anonymous Business - 03/05/2021 Confirmed reviews ALL

The room was great and very comfortable, but because it used a centralized Air conditioner, I could sometimes smell tabacco from the Air conditioner which I think is due to somebody smoking in their room. And I was kind of unsatisfied with how the hotel distributed the food. They always distribute dinner very late and they sometimes got the type of food that I wanted wrong.

Dear Nengah Ardika P., Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Kemayoran. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Arden N. Business - 03/05/2021 Confirmed reviews ALL

I like the cleanliness and delivery of foods

Dear Arden N., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Good stay

Djoko P. Business - 02/05/2021 Confirmed reviews ALL

Room is big. Wifi is fast. Pandemic protocol is done properly. The only thing that i was not fully satisfied was the breakfast buffet. Selection is limited, refill was slow. May be because of the pandemic, understandable.

Dear djoko p. h., Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Kemayoran. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lalu Aswadi Jaya General Manager

Real good service! But food was not the greatest.

Francis Business - 28/04/2021 Confirmed reviews ALL

Good

Dear Francis G., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

cozy place

Javier Business - 28/04/2021 Confirmed reviews ALL

that's wonderful for me

Dear Fransisco Javier Eroa A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Good stay

Hruday R. M. Business - 27/04/2021 Confirmed reviews ALL

Well maintained. Food was good. Good behaviour of staffs.

Dear Hruday Ranjan M., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

memorable experiences

Frangki Y. Friends - 27/04/2021 Confirmed reviews ALL

i think grand mercure is a perfect hotel in jakarta, cause it has a comfortable and magnificent atmosphere, then have a kindly staff like bilal, i was happy when i stayed, thanks for everything.

Dear Frangki y., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Nice hotel

Mario A. S. Families - 27/04/2021 Confirmed reviews ALL

Come for visiting my family. The hotel was nice, and actually the room quite big for standard room type. The staffs was friendly, but I only remember the one who help me to book the taxi, she is dini, the nice girl.

Dear Mario Andrew S., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

good service

Yuli Solo - 27/04/2021 Confirmed reviews ALL

stayed for 5 days for quarantine, good food and service but internet service was bad

Dear Yuliana H., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

one of the best hotel

Jason Solo - 27/04/2021 Confirmed reviews ALL

i've stay for one night in this hotel, alk the service and the facility excelent, the food is good, and check in check out process is so fast

Dear Jason C., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Great Stay

Yurika Couples - 27/04/2021 Confirmed reviews ALL

We love stay here and would like to coming back.

Dear Yurika J., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Perfect hospitality

Jhon Solo - 27/04/2021 Confirmed reviews ALL

Reccomended for city hotel, special thanks to randi for giving exceptional service

Dear Jhonatan A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Feel safe during pandemic

Anonymous Business - 26/04/2021 Confirmed reviews ALL

Despite of many facility limitations during Covid-19 Pandemic, This hotel make my stay felt safe and private. The plumeria lounge provide various choice for dine in and take away for convenient meals. Room Upgrade is also a plus point.

Dear Tossano V., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Excellent service

Baiq N. A. Solo - 26/04/2021 Confirmed reviews ALL

I have a good experience while staying here. They served me well. The staffs were good, helpful and very friendly. The room was super clean and comfortable. Overall, it super excellent and great

Dear Baiq N., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

More than I expected

Hendra Solo - 26/04/2021 Confirmed reviews ALL

Perfect service indeed

Dear Hendra We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Good stay

Monica Families - 25/04/2021 Confirmed reviews ALL

Staff so friendly, good stay, bed so comfooort

Dear Monica I., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Well Located, but bad food

Anonymous Business - 24/04/2021 Confirmed reviews ALL

The room is good, the hotel is well located, and the hospitality is good too. However, the food is mostly not as tasty as used to be, and very late delivery to my room. I missed breakfast, lunch and even dinner due to the late delivery.

Dear Ersandhy A., Thank you for taking the time to tell us about your experience at the Grand Mercure Jakarta Kemayoran. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us especially related to our Food and Beverage Services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lalu Aswadi Jaya General Manager

One of excellent hotel

Hendra P. A. Couples - 24/04/2021 Confirmed reviews ALL

The hotel was really good, I feel like at my own home. Met with dhini from reception, she was like my bestfriend. Really kind and cheerful. All staffs was great. Recomended hotel.

Dear Mr. Hendra Purba A., We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Located strategic, near from airport

Jastal Couples - 24/04/2021 Confirmed reviews ALL

When i booking the room, staff really polite and check in process run smooth and simple. i like stay here ..

Dear Mr. Jastal , We very much appreciate your comments regarding your stay at the Grand Mercure Jakarta Kemayoran. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lalu Aswadi Jaya General Manager

Good

felixhermawan 31/10/2020 TripAdvisor review

Very nice ambience at the lobby and modern room interior. Very Good service. Very near to Jiexpo kemayoran but a bit far from shopping area, 15 minutes to the nearest shopping center by taxi. Comply with covid protocol. Friendly staff.

Dear Felixhermawan, Thank you for give us your review and choose Grand Mercure Jakarta Kemayoran as your accommodation needs during your stay in Jakarta. Your truthful review will help us to develop better the service and facilities to make you feel welcome. We will ensure your next stay with us will be the best experience of Feel Welcome moment. Sincerely, Mr. Lalu Aswadi Jaya General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

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Grand Mercure Jakarta Kemayoran 5 stars

Hotel extras

Hotel location

Grand Mercure Jakarta Kemayoran

Companies

Congress centre

Your meetings and events

General equipment

Business services in the hotel

Our accommodation(s)

Superior Room with 1 Queen Size Bed

Superior Room with 2 Single Beds

Deluxe Room with 1 King Size Bed

Deluxe Room with 2 Single Beds

Classic Room with 1 King Size Bed

Classic Room with 2 Single Beds

Executive Room with 1 King Size Bed

Business Suite with 1 King Size Bed

Executive Suite with 1 King Size Bed

Our restaurants and bars

CATAPPA RESTAURANT

PLUMERIA LOUNGE

Our guest reviews for Grand Mercure Jakarta Kemayoran

Our other hotels nearby

ibis Styles Jakarta Mangga Dua Square Hotel

Novotel Jakarta Mangga Dua Square Hotel

ibis Jakarta Senen Hotel

Grand Mercure Jakarta Harmoni

Our guest reviews for
Grand Mercure Jakarta Kemayoran