Mama Shelter Marseille

Mama Shelter Marseille 3 stars

Customer review rating (ALL Rating) 4.3/5 531 reviews

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Hotel extras

  • A 10-minute walk from Cour Julien

  • Colorful, cheerful design

  • Covered terrace

  • 3 studios (conference rooms) available

Hotel location

Mama Shelter Marseille

64 rue de la Loubière
13006 MARSEILLE
France

GPS:43.290439, 5.388836

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Mama Restaurant Marseille

Enjoy simple cuisine created by chefs who pay homage to modern Mediterranean cuisine in the Phocean city of Marseilles.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 65 

attendees

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  531 reviews

TripAdvisor Rating  4.5/5  1,391 reviews

Coolest stay with friends

Customer review rating 5.0/5

Adam Friends - Confirmed reviews ALL

We had a great stay with my friends in this modern and fun hotel. The staff is extremely friendly and helpful, and the atmosphere in general is just really cool. Breakfast was delicious. The crepes, the freshly prepared omelette, the juice maker... all on point. My room in the 6th floor was not especially big but the huge slanted window just made it very special and cozy. The perfect nook for a couple of nights in Marseille.

Dear ADAM, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, TEAM MAMA

Business stay

Customer review rating 5.0/5

Ekaterina Business - Confirmed reviews ALL

Very helpful staff, clean and quiet rooms, comfortable beds, delicious breakfast and lunch!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mama Marseille Loves You

TOP

Customer review rating 5.0/5

V.r.n. Couples - Confirmed reviews ALL

R.A.S. Je recommande.

Coucou Virginie !!!! Merci pour le commentaire et la note !!! Nous espérons vous revoir très vite !!! A bientôt Mama loves you

Poor service

Customer review rating 2.0/5

Jan O. Couples - Confirmed reviews ALL

Hello. I stayed 1 night. I was rather disappointed : for the current room rate of 159€, you would expect a better service (no mini bar, no water in the room, no possibility to buy drinks after closure of the bar, ...), the finishings of the room are also quiet cheap: plastic floor, poor quality bathroom, ... Also, being asked a caution before checking in does not give me the feeling I'm appreciated as a client, it feels like mistrust. The mattress and the breakfast are top however.

Hello Jan , Thank you for taking the time to tell us about your experience at the Mama Shelter Marseille. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mama Shelter, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Mama loves you

Pretty Good

TripAdvisor rating 4.0/5

shaylenec2017 Couples - TripAdvisor review

We loved the hotel room and the free movies we could stream. We found it a really long walk into the center of the city and it was up a pretty steep hill. It was also loud in the morning (it seemed like the housekeepers open and close lots of closets in the halls or something to get their items as there was constant opening and closing of doors from about 9 am onwards.) We liked the bar at night but we paid for the breakfast (which is not cheap) and half of the breakfast room is the ‘smoking room’ but it’s not even separated from the rest of the room. I hate cigarette smoke so it totally ruined breakfast for me so I wouldn’t recommend breakfast if you are also not a fan of cigarette smoke.

Hi Shaylenec, Thanks for your feedback, I'm delighted that you enjoyed our rooms. I'm really sorry you were bothered by cigarettes, I will immediately raise awareness among our teams. Nevertheless, I hope to see you again very soon among us. Kinds regards Loic/General Manager

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Other web-users rate our hotel

  • 217 reviews 7.4/10 Location
  • 444 reviews 6.5/10 Room
  • 499 reviews 8.5/10 Service
  • 10 reviews 7.6/10 WiFi
  • 243 reviews 6.2/10 Comfort
  • 230 reviews 8.5/10 Vibe
  • 215 reviews 7.4/10 Food
  • 186 reviews 8.6/10 Breakfast

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