Novotel Phuket City Phokeethra

Novotel Phuket City Phokeethra 5 stars

Customer review rating (ALL Rating) 4.6/5 442 reviews

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Hotel extras

  • 180 stylish suites and rooms

  • Near historical Sino-Portuguese quarter and local markets

  • Beautiful sky lounge with panoramic view of mountains and sea

  • Spa, swimming pool and gym

  • 7 meeting rooms with the maximum capacity of 850 people

ALLSAFE approved hotel

Hotel location

Novotel Phuket City Phokeethra

40 Chanajaroen Road, Tambol Talad Yai, Amphur Muang
83000 PHUKET
Thailand

GPS:7.879267, 98.394881

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

AMOR

Amor, on the Lobby floor, is your place for a yummy breakfast with a grab & go option and offers all-day dining with authentic Phuket, Hokkien, Thai and international favourites made from premium local ingredients. Don't miss the signature Moo-Hong!

Your meetings and events

From board rooms to banquet halls to offering the largest ballroom in town, Novotel Phuket City Phokeethra, located in the centre of historic Phuket, is the best place for your next event. State-of-the-art, high-tech options and great service in a world-class destination makes us one of the most sought after venues for meetings, incentives, conferences, events and weddings.

Room descriptions and layouts

meeting rooms

From 1 to 850 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  442 reviews

TripAdvisor Rating  4.5/5  199 reviews

Good stay

Customer review rating 3.5/5

Ola H. Friends - Confirmed reviews ALL

I love the experience, the staff are so nice breakfast was amazing I just wish if the rooms were takin care of more. As i did not have shower gel or shampoo in my room and i had to borrow from my friend's room. Telephones doesn't work well we kept calling front desk few time with no response for have an hour.

Dear Ola, We very much appreciate you reviewing your stay with us here at the Novotel Phuket City Phokeethra. I am really pleased that you found the service to be a plus point during your stay and in particular Khun Apple. We are very proud of her fantastic customer service and will be sure to share you feedback and let him know how much he is appreciated. I am also pleased to read that the breakfast was to your liking. Please allow me to apologize for the challenges you faced during your stay with both the room amenities and the answering of the telephone I will be sure to look into this with our team to find a solution before your next stay. Thank you again for sharing your experience, and we hope we have the opportunity to welcome you back in the future. Kind Regards Paul Smith General Manager Novotel Phuket City Phokeethra & ibis style Phuket City Email: H9…

Thank you Novotel

TripAdvisor rating 5.0/5

RaymondS1241 Solo travel - TripAdvisor review

This hotel provided a brilliant response to a Jetstar cancellation. Rooms, breakfast and lunch. The staff managed well with short notice. Thank you for what you have all done. Would stay again. This hotel has a gym, rooftop bar, pool and massage services. It’s a great looking hotel in the old district.

Great stay...very good stsff

Customer review rating 5.0/5

Purujit M. Families - Confirmed reviews ALL

The room service was really good. Your front desk staff was courteous and took out time to explain about the hotel and things around.

Dear Purujit, We very much appreciate your comments regarding your stay at the Novotel Phuket City Phokeethra. We are very happy to read that everything during your stay was to your liking and that you found our team to be a plus point for your stay. We all hope to welcome you back again soon. Kind Regards Paul Smith General Manager Novotel Phuket City Phokeethra & ibis style Phuket City Email: H9…

Highly Not recommended

Customer review rating 1.0/5

Sam Couples - Confirmed reviews ALL

Air conditioning very noise, tower are becomes grey not clean, basin and closet are dirty,

Dear Khun Sam, Thank you very much for taking the time to share your feedback regarding your recent stay. Please allow me to apologies for our lapses in service during your stay, these are not acceptable and I have taken your comments very seriously. This feedback has been discussed internally with the hotels housekeeping and will carry out further spot checks to ensure that our standards of cleaning are being followed closely. Once again, I would like to offer my personal apologies to you. I would welcome any further feedback you would wish to share and if you did decide you want to return in the future I will be more than happy to take care of your stay personally and ensure you have a genuine and hassle free experience. Kind Regards Paul Smith General Manager Novotel Phuket City Phokeethra & ibis style Phuket City Email: H9…

Covid Recovery

Customer review rating 2.0/5

Ross N. Couples - Confirmed reviews ALL

I think the staff tried hard but have to get up to speed.

Dear Ross, Thank you very much for taking the time to share your feedback regarding your recent stay. Firstly, please allow me to apologies for our lapses in service during your stay. This feedback has been discussed internally and action will be taken to rectify these challenges. Once again, I offer my personal apologies to you. I very much hope we have an opportunity to welcome you back in the future so we can deliver you a genuine and hassle free experience. Kind Regards Paul Smith General Manager Novotel Phuket City Phokeethra & ibis style Phuket City Email: H9…

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Other web-users rate our hotel

  • 139 reviews 9.3/10 Location
  • 185 reviews 8.5/10 Room
  • 222 reviews 8.8/10 Service
  • 94 reviews 7.4/10 Cleanliness
  • 69 reviews 7.8/10 Breakfast
  • 23 reviews 1.9/10 Pool
  • 20 reviews 9.1/10 Value
  • 8 reviews 4.6/10 Wellness Area

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