The Sebel Pelican Waters Resort 4 stars

Customer review rating 4.4/5 1,853 reviews

The Sebel Pelican Waters Resort
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+ 22 Services

Hotel extras

  • Views of the heritage listed Glasshouse Mountains and the Greg Norman designed golf course.

  • Fantastic lagoon pool, heated lap pool, 24hr gym and tennis court access for all

  • Complimentary Wi Fi available for all resort guests.

  • Spoil yourself with a treatment at the Pelican Waters Day Spa

  • The Grill Restaurant & Bar is conveniently located on the ground floor

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • SUNSHINE COASTPaying
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

The Sebel Pelican Waters Resort

38 Mahogany Drive
4551
pelican waters
australia

Tel: +61754374666

Check-in from 14h00

Check out up to 10h00

  • AIRPORT SHUTTLE : 

  • By plane

    BRISBANE AIRPORT At 93km / 57 miles

  • By plane

    SUNSHINE COAST At 38km / 23 miles - Shuttle paying

  • By train

    LANDSBOROUGH At 24km / 14 miles

GPS :-26.837102, 153.091293

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

2 Bedroom Deluxe Apartment

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: Pool side, Golf view *

* Subject to availability

Room

Our restaurants and bars

THE GRILL

Type of cuisine: Bistro

Located on the ground floor, The Grill Restaurant is open daily for Breakfast, lunch, dinner & snacks. Boasting an extensive wine list and cocktail selection with happy hour daily.

Menu (PDF)

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GRILL BAR

Non contractual photo

Located on the ground floor, Cienna Bar serves light meals and drinks. The perfect place to chill out.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
The Sebel Pelican Waters Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,853 reviews

Beautiful Place & great value for money

Customer review rating 4.4/5

Sheryl D. Couples - 29/06/2020 Confirmed reviews ALL

My partner & I have been staying with you for the past 3 years at least twice a year. We have always enjoyed our stay. We feel it’s great value for money, nice, clean & the staff are always fantastic. We look forward to our next relaxing holiday with you.

Dear Sheryl, Thank you for sharing your experience! We appreciate your kind words and look forward to you next stay with us. Kind Regards, Melanie Duty Manager

OK

Customer review rating 4.4/5

Jolaine N. Couples - 27/03/2020 Confirmed reviews ALL

It was OK nothing special a bit run down

Good value stay

Customer review rating 4.4/5

Gaby Solo - 24/03/2020 Confirmed reviews ALL

Good value stay although need a car to visit sights. Room could have been cleaner - carpet, floor, bathroom, no teaspoons. Noisy bar fridge kept me awake and the rattling in the ceiling during the day also a distraction. Staff extremely helpful and enjoyed pool areas although some tiled edges were cracked and the ladder in the lap pool was loose. Easy parking. Great view from balcony across the ponds or gold courses. Very relaxing venue and enjoyed breakfast options with the view. Thank you

Good Location

Customer review rating 4.4/5

Peter Couples - 23/03/2020 Confirmed reviews ALL

Good Experience, however the bed could be more comfortable.

Out of the way hotel with not much to offer

Customer review rating 4.4/5

Phil K. Couples - 23/03/2020 Confirmed reviews ALL

The hotel is old and in need of urgent repairs and renovations.

Good stay

Customer review rating 4.4/5

Lynn O. Friends - 23/03/2020 Confirmed reviews ALL

Only complaint was that we noticed nail clippings on the floor under the little table. The rest was well cleaned.

Comfortable and Relaxing stay

Customer review rating 4.4/5

Martyn P. Couples - 22/03/2020 Confirmed reviews ALL

Highlights: Exceptional service from Melanie at the front desk reception Very comfortable 1 bed apartment with great views Excellent dinner at the restaurant Very good facilities, pool and gym Easy free parking Not so good No fly screens: Invaded by insects. Also dead insects and dust on various surfaces not cleaned eg. window sills Breakfast reception and service was poor. We were not advised of options and assumed incorrectly that this was a full buffet. In fact, nothing was explained, including where to sit.

Quiet and comfortable resort

Customer review rating 4.4/5

Pam Couples - 20/03/2020 Confirmed reviews ALL

Great room and very comfortable. Resort surroundings are very relaxing. Restaurant serves fantastic food. Overall a lovely overnight stay and would have loved to stay longer

Dear Pam, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warm Regards, Melanie Duty Manager

Enjoyed the stay but get lost on the round-abouts.......!!!

Customer review rating 4.4/5

Jan W. Friends - 19/03/2020 Confirmed reviews ALL

Very good site.

Dear Jan, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. The roundabouts seem to be a favorite of the local councils and if you have been to Noosa you will experience even more - but i agree that they are worth the drive! So thanks for your kind words and we look forward to seeing you again. Kind Regards, Melanie Duty Manager

Great stay pleasant staff lovely lunch

Customer review rating 4.4/5

Sharyn O. Couples - 19/03/2020 Confirmed reviews ALL

All aspects were lovely staff lunch room cleanliness

Dear Sharyn, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Kind Regards, Melanie Duty Manager

Lovely oasis

Customer review rating 4.4/5

Diane Couples - 18/03/2020 Confirmed reviews ALL

You kindly accommodated us with twin beds overlooking the pool which was delightful. Room was spacious and clean. The air conditioning is a bit noisy so we decided to turn it off and left door open. Perhaps a screen on the door would be good to stop the mozzies. All your staff were very friendly, welcoming and eager to assist. We ate at the restaurant the 3 nights we stayed and enjoyed immensely all our dinners. Well done chefs.

Dear Diane, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Kind Regards, Melanie Duty Manager

Nice location

Customer review rating 4.4/5

Ian P. Couples - 17/03/2020 Confirmed reviews ALL

I very rarely complain but there are a couple os issues where improvements can be made. (1) Have milk placed in the fridge for a coffee or tea when guest arrive. We arrived around 7.30pm to book in to the room. However there was no milk in the fridge to be able to sit down and relax. Rang reception only to be told that we would need to return to reception to pick the milk up. (2) Pillows are far too soft and thin. Had to use 2 pillows and my head still sank to the mattress. Very uncomfortable.

Dear Ian, Thank you for your feedback regarding your recent stay at The Sebel Pelican Waters. I am genuinely apologetic that you did not receive milk upon arrival of your room and were inconvenienced by returning to reception to collect this amenity. I will be following this complaint up with housekeeping. We take guest comfort and satisfaction seriously and once again I am sorry this has occurred. Should you wish to stay again please contact me directly to arrange the booking. Kind Regards, Melanie Duty Manager

Great location

Customer review rating 4.4/5

Sue Friends - 16/03/2020 Confirmed reviews ALL

Enjoyed every minute of my stay, such a quiet location.

Dear Sue, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Kind Regards, Melanie Duty Manager

Peaceful Stay

Customer review rating 4.4/5

Anonymous Couples - 15/03/2020 Confirmed reviews ALL

Stayed for 3 nights in a 1Br apt. This is our 4th stay at The Sebel and as usual we enjoyed our time there. We note that the hotel is getting a little dated compared to the Peppers hotels of the same category in the Accor group and we trust that some renovations will be carried out in due course.

Dear Jacques, We very much appreciate your comments regarding your stay at the The Sebel Pelican Waters Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie Duty Manager

CLEAN, TIDY, COMFORTABLE

Customer review rating 4.4/5

Charlene H. Business - 13/03/2020 Confirmed reviews ALL

Room was clean and comfortable, facilities are nice

Dear Karen, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our reception staff will definitely be happy to read what you wrote. At the front desk we put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. I will follow up with the restaurant staff regarding the service experience you had during your lunch booking, it is unfortunate that you encountered this during your stay with us. We look forward to seeing you again in the future. Warm Regards, Melanie Duty Manager

Needs improvement

Customer review rating 4.4/5

Kirsten Couples - 12/03/2020 Confirmed reviews ALL

This was our second stay at The Sebel and we returned because of the quiet surrounds and the spa bath in the room. However our relaxing weekend break was severely marred by a creaky bed that was hard, uncomfortable and felt like it was on a lean. Sadly, we did not get a lot of sleep.

Customer review rating 4.4/5

Marta B. Couples - 12/03/2020 Confirmed reviews ALL

We had a room overlooking the pool which was nice. We enjoyed the room not being serviced as it meant total privacy for us. The parking area was the only negative. It always smelled badly and it was hard to find parking at times.

Dear Marta, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; and we hope to see you again in the future! Warm Regards, Melanie Duty Manager

Good stay

Customer review rating 4.4/5

Izabela Couples - 12/03/2020 Confirmed reviews ALL

We enjoyed our stay. The location was good, the breakfast was fine and the pool was wonderful though in need of some renovations. However it would have been a good idea to have insect screens on the door so the air con did not need to be on. Our air con only had 2 settings, full blast or none existent.

Dear Izabela, Thank you for your constructive and complimentary review, we look forward to seeing you again in the future. Warm Regards, Melanie Duty Manager

Very pleasant

Customer review rating 4.4/5

Eric L. Couples - 12/03/2020 Confirmed reviews ALL

Restful

Dear Eric Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Warm Regards, Melanie Duty Manager
Customer review rating 4.4/5

Lisa B. Couples - 11/03/2020 Confirmed reviews ALL

came for a quiet time and a relax and we did that. Only issues were hard beds and shocking pillows

Our most recent 20 reviews

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