The Sebel Pelican Waters Resort 4 stars

Customer review rating 4.4/5 1,920 reviews

The Sebel Pelican Waters Resort
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+ 22 Services

Hotel extras

  • Views of the heritage listed Glasshouse Mountains and the Greg Norman designed golf course.

  • Fantastic lagoon pool, heated lap pool, 24hr gym and tennis court access for all

  • Complimentary Wi Fi available for all resort guests.

  • Spoil yourself with a treatment at the Pelican Waters Day Spa

  • The Grill Restaurant & Bar is conveniently located on the ground floor

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • SUNSHINE COASTPaying
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • GolfPaying
  • Tennis
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

The Sebel Pelican Waters Resort

38 Mahogany Drive
4551
pelican waters
australia

Tel: +61754374666

Check-in from 14h00

Check out up to 10h00

  • AIRPORT SHUTTLE : 

  • By plane

    BRISBANE AIRPORT At 93km / 57 miles

  • By plane

    SUNSHINE COAST At 38km / 23 miles - Shuttle paying

  • By train

    LANDSBOROUGH At 24km / 14 miles

GPS :-26.837102, 153.091293

Your meetings and events

meeting rooms

From 1 to 320 

attendees

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

2 Bedroom Deluxe Apartment

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Views: Pool side, Golf view *

* Subject to availability

Room

Our restaurants and bars

THE GRILL

Type of cuisine: Bistro

The Grill Restaurant is open for Happy Hour from 5pm to 6pm, restaurant service from 5.30pm to 8pm Tuesday to Saturday

Menu (PDF)

Dinner

17:30 - 20:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GRILL BAR

Non contractual photo

Located on the ground floor, The Grill Bar serves drinks. The perfect place to chill out.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
The Sebel Pelican Waters Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,920 reviews

Great golf trip, enjoyed the golf and the down time.

Customer review rating 4.4/5

Peter Friends - 02/08/2020 Confirmed reviews ALL

Staff was amazing and friendly and the service was excellent, will continue coming back here year after year, love it. Thank you to everyone that made our stay so good.

Good family break away

Customer review rating 4.4/5

Graham C. Couples - 01/08/2020 Confirmed reviews ALL

Booking was OK and ACCOR discount offered. Room was excellent. Hotel facilities all great. Staff very helpful. Thanks to all

We had a relaxing and pleasant stay

Customer review rating 4.4/5

Dennis M. Couples - 01/08/2020 Confirmed reviews ALL

Experience spoit a little due to Covid restriction. We had no internet connection in our room and had to go to lobby to connect. Facilities of golf club unavailable due to renovation and the limited restaurant menu and times. Advertised happy hour etc not available so had to go out for most things.

Enjoyable stay

Customer review rating 4.4/5

Paula Couples - 01/08/2020 Confirmed reviews ALL

+ Perfect stay for 2 with a very comfortable room, reception staff were lovely and was just an overall nice stay. Thanks heaps we will be back. - The staff at the Grill could use a bit if extra customer service training...

Lovely setting good stay

Customer review rating 4.4/5

Graeme M. Couples - 01/08/2020 Confirmed reviews ALL

Overall great place. Unfortunately couldn't use the pool as being maintained but was offered rescheduled time so no problem pity weather was not so good.

Good Stay

Customer review rating 4.4/5

Jennifer R. Couples - 01/08/2020 Confirmed reviews ALL

We stayed for three nights. Had a comfortable room and enjoyed a very filling breakfast from the restaurant. Staff were all very helpful. There was a tavern and shopping centre within easy driving distance as was Golden Beach with lots of food options.

satisfactory

Customer review rating 4.4/5

Emma Couples - 30/07/2020 Confirmed reviews ALL

Located in a beautiful location and has so much potential, yet lacking in very important aspects. The ladies in reception were outstanding in their customer service, very polite and well-mannered. Very different to the girl who took our breakfast order. She was rude, mannerless and made us feel less than welcome, which made us hesitant when coming down for breakfast on the second day. However the male who served us on the second day should be applauded for his manner and professionalism. The room itself was adequate. The spa bath was amazing. However, the bed was very hard which made it uncomfortable to sleep on and the TV's were very outdated which was disappointing. It wasn't a terrible stay, but it could have been an amazing stay if it weren't for the shocking service from the girl at breakfast along with a few slight improvements in the room. Myself and my partner both work in holiday apartments, so because we had such high expectations it was quite disappointing, especially when we drove three hours.

Very enjoyable

Customer review rating 4.4/5

John. D. Couples - 29/07/2020 Confirmed reviews ALL

Young blonde Resturant employee was the best worker I have ever seen. I wish my work employees worked half as good as she did She was definitely over worked during eating time. Girl at front desk was also excellent

Facilities were clean and comfortable but the kitchen was closed for lunch and the reception counter could use extra assistance

Customer review rating 4.4/5

John K. Families - 27/07/2020 Confirmed reviews ALL

See above

Great location, friendly staff.

Customer review rating 4.4/5

Sally B. Business - 25/07/2020 Confirmed reviews ALL

Thank you for the upgrade!

Great stay

Customer review rating 4.4/5

Nathan B. Families - 25/07/2020 Confirmed reviews ALL

We were greeted with very friendly staff and made feel welcome even though we arrived in bare feet and board shorts having just been for a surf. Did not feel any judgement as we walked through the beautiful entry and walked across the marble floor. The foyer was immaculate the grounds were spotless and the facility was so clean and beautiful. We have been surfing and staying in Caloundra for 20 + years and this was our first stay at The Sebel and wont be the last.

Poor stay

Customer review rating 4.4/5

Sashi T. Couples - 25/07/2020 Confirmed reviews ALL

We were not happy with our stay, even though Rebel is rated 4 star. * room and bathroom was quite tiny with funky smell/ carpets were old with stains *two bed was provides for couple and stains on blanket as well as cushions *I was with my partner for our one year anniversary, We were quite disappointed with quality of bed that were provided. Really squeaky/ noisy *air conditioner was not working properly *there was bits of hairs on the wall (in the shower) *water kettle was a bit dusty *we went to play tennis, but someone turned off the light in the middle of the game * we tried the breakfast and it was close to average that put us off from trying dinner. *on that note, all the staffs were nice and friendly Sorry to say but our overall experience was really disappointing

Good stay, room has cooling feature only so had to ask for heater in room.

Customer review rating 4.4/5

Ken K. Friends - 24/07/2020 Confirmed reviews ALL

Good location , great breakfast . Only issue was room was too cold so had to ask for a heater .

Great location, lovely room, relaxing stay

Customer review rating 4.4/5

Jan Couples - 24/07/2020 Confirmed reviews ALL

We decided to go away for the weekend and ended up staying an additional 2 nights because it was so relaxing. The bar / restaurant downstairs was convenient and good food. Your front of staff were fabulous and friendly. The room was perfect for our needs. We ended up working on the Mon / Tues remotely from the office and it was so easy.

Fantastic staff, exceptional food and, perfect room.

Customer review rating 4.4/5

Rachel F. Couples - 24/07/2020 Confirmed reviews ALL

We stayed for a long weekend away, and loved every second between check in and check out. The complimentary actives were amazing, the food was consistently delicious. We cannot wait to come back!

Excellent large room, great golf course

Customer review rating 4.4/5

Davo Couples - 24/07/2020 Confirmed reviews ALL

We had a 2 night golf and stay package and were pleasantly surprised to be upgraded to an apartment. It was well appointed, very roomy and clean. Breakfast was excellent. Dinner was ok, small menu with not many gluten free options.

Location was good, Hotel was very very average

Customer review rating 4.4/5

Jayne M. Couples - 24/07/2020 Confirmed reviews ALL

The Reception, Wait Staff and Restaurant Staff at Pelican Waters resort are very good, pleasant, helpful and hard working. The food was nice, but not enough vegetables on the menu. Decent coffee bags would be better than the second rate coffee machine that is in the restaurant. The Room 225 was quite frankly awful, disgusting. When we went into the room, I noticed that the door had jemmy marks that looked as though someone had tried to forcefully enter at some point. Did add to my feeling of safety and comfort. The beds looked like they had been slept in. Nothing appealing about it at all. The room was dirty, looked as though it needed a good clean. Worst of all it smelt very bad, like someone had just used the toilet, disgusting. The reception staff gave me some room spray and we opened the balcony door which helped. The shower looked as if it needed a good dose of bleach it was dirty, not nice. There was food or dirt on the carpet under the TV cupboards, didn't dare look under the bed. The curtains had dirty marks on them which had been there for a long time. The door onto the Balcony had a lock which was broken and when I tried to lock the door, I could stick my finger under the latch and open the door, no problem. The balcony table and floor had dirt and marks on it, lovely view, pity about the grubby appearance of the place. To say staying there was disappointing would be an understatement, such a pity as the location and the staff were very good. This place needs a total overhaul in the rooms.

OK stay. Covid affects an issue but not hotel’s fault.

Customer review rating 4.4/5

Vaise. Couples - 24/07/2020 Confirmed reviews ALL

All good except : 1-Pool not operating for our stay due to maintenance. That was a pity as we picked this hotel over the other one due to heated pool. 2-excessive cleaning of our room in departure. Never had that in a hotel before. 3-has same breakfast every day, eggs Benedict, and each day it was different. Three different chefs maybe, but you should standardise. Day 1 was the best by the way, down hill from there.

Customer review rating 4.4/5

Anonymous Couples - 24/07/2020 Confirmed reviews ALL

Room was nice however low floor with a few of only the roof

Relaxing

Customer review rating 4.4/5

Dobrinka Couples - 24/07/2020 Confirmed reviews ALL

Very good, quite location, nice staff, clean

Our most recent 20 reviews

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