Mercure Vienna First
Mercure Vienna First
Customer review rating (ALL Rating)
4.5/5
181 reviews
Description
Hotel extras
-
EXCELLENT LOCATION: pedestrian zone in the historic city center
-
Charming city hotel in a distinctive Viennese style
-
Vienna 1st bistro: bar and restaurant
-
Awarded the Austrian Ecolabel
Hotel location
Mercure Vienna First
Desider Friedmann Platz 2
1010 VIENNA
Austria
Telephone +43 1 905828
Contact email
-
U1 / U4: Schwedenplatz
-
U3: Stephansplatz
-
By plane
WIEN SCHWECHAT At 18km / 11.18 miles - Shuttle paying
-
By train
HAUPTBAHNHOF At 3km / 1.86 miles
GPS:48.211414, 16.374053
Hotel services
Check-in from - Check out up to
- Shuttle
- Restaurant
- Air conditioning
- Wi-Fi
- Breakfast
- Bar
- Car park
VIENNA 1ST
Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.
VIENNA 1ST
Feel at home and indulge - relax and enjoy! The "Grands Vins Mercure" wine menu resembles a wine cellar that leaves nothing to be desired. For an ideal accompaniment, treat yourself to our fresh cold cuts. Enjoy a gin and tonic from our selection
Breakfast Non contractual photo
A day in Vienna should get off to a good start, so begin your morning at our extensive buffet breakfast with a variety of fresh dishes and regional specialties.
Our accommodation(s)
The hotel has 49 non-smoking rooms. Choose between Standard and Privilege Rooms and the Executive Suite. All rooms feature a functional desk, free WIFI and coffee and tea-making facilities.
Standard Double Room
- Max. number of persons: 2
- Area: From 16 m² / 172 sq ft
- Views: City View, Courtyard View Note
- Free in Room Mineral Water
- Coffee/tea making facilities
Privilege Double Room
- Max. number of persons: 2
- Area: From 20 m² / 215 sq ft
- Views: City View, Courtyard View Note
- Free in Room Mineral Water
- Coffee/tea making facilities
- Nespresso machine
- Mini bar with free soft drinks
MyRoom by Katharina: Majestic Break/Standard Double Room
- Max. number of persons: 2
- Area: From 16 m² / 172 sq ft
- Views: City View Note
- Free in Room Mineral Water
- Coffee/tea making facilities
MyRoom by Julia & Kerstin: Romantic Pause/Standard Double Room
- Max. number of persons: 2
- Area: From 16 m² / 172 sq ft
- Views: Courtyard View Note
- Free in Room Mineral Water
- Coffee/tea making facilities
MyRoom by Barbara & Andrew: Vision of Vienna/Standard Double Room
- Max. number of persons: 2
- Area: From 16 m² / 172 sq ft
- Views: Historic side view, Courtyard View Note
- Free in Room Mineral Water
- Coffee/tea making facilities
Our guest reviews
Customer review rating 5.0/5
Anonymous Solo - Confirmed reviews ALL
I checked in for four days but had to leave after two due to compassionate reasons at home. The staff member with whom I checked out was so professional and under these circumstances I was extremely grateful. There was no issue will the bill; it was simply halved. Fantastic and grateful for their professionalism.
Dear Paul T., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Tanja :-) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First
Customer review rating 4.5/5
Yazan S. Families - Confirmed reviews ALL
Very satisfied
Dear Yazan s., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First
Customer review rating 5.0/5
Mayyosh Couples - Confirmed reviews ALL
the staff were quite friendly and the facilities were indeed very good
Dear Issam M., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First
Customer review rating 4.5/5
Nicole Friends - Confirmed reviews ALL
Great front desk service, great location, clean rooms, comfortable beds. Only compliant was that breakfast did not include coffee and we were not advised just billed at the end of our stay!
Dear Nicole L., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have to check about the coffee at the breakfast, as it has to be included, I guess there was a missunderstanding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First
Customer review rating 5.0/5
Mark P. Couples - Confirmed reviews ALL
We stayed from 2-5 May 2022 for our 25th wedding anniversary. We were delighted to find we had been upgraded and there was a pair of little rubber ducks, dressed as bride and groom, next to a bottle of wine by way of recognition. What a lovely touch! Greatly appreciated!
Dear Mr. P., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First
Our most recent 20 reviews
In partnership with TripAdvisor