WIFI/Internet Access- EXCELLENT LOCATION: pedestrian zone in the historic city center
- Charming city hotel in a distinctive Viennese style
- FREE guided walking tour every Saturday (limited places)
- Vienna 1st bistro: bar and restaurant
- Awarded the Austrian Ecolabel
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
-
Parking
(Nearby)
- Public outdoor parking
- Public indoor parking
- Well-lit parking
- 100% non-smoking hotel
-
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
- WIEN SCHWECHAT
- Reception open 24 hours a day
-
Early check-in/Late check-out
- EARLY CHECK IN FROM 10AM (Paying)
- LATE CHECK-OUT UP TO 6PM (Paying)
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Laundry
- Dry cleaning / Ironing
- Shoe shine machine
- Porter
- Concierge
Hotel location
Desider Friedmann Platz 2
1010
vienna
austria
- WIEN SCHWECHAT At 18km / 11.18 miles - Shuttle paying
- HAUPTBAHNHOF At 3km / 1.86 miles
GPS : 48.211414, 16.374053
Our rooms
The hotel has 49 non-smoking rooms. Choose between Standard and Privilege Rooms and the Executive Suite. All rooms feature a functional desk, free WIFI and coffee and tea-making facilities.
Standard Double Room
Rooms are equipped with a high-quality bed, comfortable seating, a functional desk space with free WIFI and tea and coffee facilities. A free bottle of mineral water is provided in the fridge in the room upon arrival.
Privilege Double Room
For added comfort: VIP bathroom with bathrobes, coffee/tea and free magazines in the room. Rooms feature high-quality beds, comfortable seating and a functional desk space. Minibar, WIFI and Nespresso machine also included.
Executive Suite
Enjoy maximum privacy with separate living and sleeping areas. The room also offers a spacious bathroom and VIP features including bathrobes and wellness products. Minibar, WIFI and Nespresso machine also included.
MyRoom by Katharina: Majestic Break/Standard Double Room
This room is a royal retreat. Princely design elements as well as inviting aromas and spa accessories create a majestic atmosphere that will make you feel truly relaxed. Great value and the perfect place to start exploring as you trace Sisi's footsteps!
MyRoom by Julia & Kerstin: Romantic Pause/Standard Double Room
Enjoy the romantic atmosphere of Vienna in your hotel room too. Romantics Julia and Kerstin have made this room somewhere you can truly relax and feel at home, with lovingly selected decor and lots of cozy accessories.
MyRoom by Barbara & Andrew: Vision of Vienna/Standard Double Room
Discover Vienna from Barbara and Andrew's perspective with personal insider tips and Andrew's photographs of the city. Loving design accents and accessories bring you closer to real Viennese culture.
- 49 rooms
- 100% non-smoking hotel
- Baby bed
Our restaurants and bars
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Feel at home and indulge - relax and enjoy! The "Grands Vins Mercure" wine menu resembles a wine cellar that leaves nothing to be desired. For an ideal accompaniment, treat yourself to our fresh cold cuts. Enjoy a gin and tonic from our selection
Certificate of excellence 2019
Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager ´Mercure Vienna First
Dear Dmitrii K., Thank you for taking the time to tell us about your experience at the Hotel Mercure Vienna First. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I do apologize for the inconvenience regarding the entrance door. We tried to fix it as soon as possible. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Exactly, in our standard rooms bathrobe and slippers are available on request. Our staff will be happy to bring you everything you need. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First
Dear Mrs. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team but specifically with Cristina. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First
Dear Mrs. K., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am happy to read that you were pleased with the attention. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First
Dear Romina K., Thank you for taking the time to tell us about your experience at the Hotel Mercure Vienna First. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please do not hesitate to tell us in detail what leads you to your dissatisfaction. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First
Dear Mr. C., Thank you for taking the time to tell us about your experience at the Hotel Mercure Vienna First. I am sorry that your experience with our Houskeeping and breakfast as well with our room Desgin did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As a small compensation i credit you to your ALL Accor Member ship Card 2000 Points. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First
Dear Anne H., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First
Dear Mr. M., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First
Dear D. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First
Dear Mr. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will foward regarding the minibar your comments with the Housekeeping. Sorry for this bad experince Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager´ Mercure Vienna First
Dear Thomas M., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback about our kind hotel staff and the perfect location of our hotel.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First
Dear Merav B., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First
Dear Guy J., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First
Dear Mr. Z., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First
Dear Holly B., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First
Dear Claris L., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. But we do apologize for the inconvenience with the non working elevator. Of course our team is always reachable to help you with your luggage. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First
Dear Omer Nebil Y., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback, in particular from a LeClub Silver member and we are happy you enjoyed our location. I will share all the other comments with our team. I do apologize for the inconvenience you have mentioned. Thank you again for sharing your experience, and we hope to have the pleasure to welcome your back to us. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First
Dear Mercure Guest. Thank you for choosing Mercure Vienna First as the place to stay when visiting Vienna. Your feedback is what motivates us to keep going, doing our best to fill all of our guest’s expectations. You are right, if you want to explore the city center there is no better starting point than our hotel. Our staff take pride in all they do and it is always motivating for them to receive such kind comments as yours. You certainly have enjoyed most of our facilities, I do hope you will be able to return to us in the near future. Kind regards, Julia Ron Assistant Front Office Manager
Dear m. S., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback,in particular from a LeClub Silver member as your are. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate