Mercure London Hyde Park Hotel 4 stars

Customer review rating 4.3/5 2,472 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure London Hyde Park Hotel
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+ 16 Services

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • In-house bar & restaurant serving authentic local dishes

  • Three dedicated meeting rooms for up to 26 guests

  • Leisure facilities including gym and more

  • 65 metres from Paddington Station with 15-minute Heathrow Express

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 3 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure London Hyde Park Hotel

8-14 Talbot Square
Paddington
W2 1TS
london
united kingdom

Tel: +442078352000

Fax: (+44)20/73417676

Check-in from 14h00

Check out up to 12h00

  • LONDON UNDERGROUND :  FOUR TUBE LINES PADDINGTON

  • By plane

    HEATHROW AIRPORT At 24.14km / 15 miles

  • By train

    PADDINGTON STATION At 0.16km / 0.1 miles

GPS :51.515033, -0.174291

Companies

  • AMAZON 4.9 km / 3.04 mi
  • ASTRAZENECA 0.8 km / 0.5 mi
  • BP 3.3 km / 2.05 mi
  • CB AND I 0.5 km / 0.31 mi
  • ERSTE 6.3 km / 3.91 mi
  • HANSEN MEDICAL 0.8 km / 0.5 mi
  • KASPERSKY 0.8 km / 0.5 mi
  • LANDSECURITIES 3.8 km / 2.36 mi
  • LEGAL AND GENERAL 6.9 km / 4.29 mi
  • MARKS AND SPENCER 0.6 km / 0.37 mi
  • NOKIA 0.8 km / 0.5 mi
  • RIO TINTO 0.6 km / 0.37 mi
  • STATOIL 0.8 km / 0.5 mi
  • VISA 0.8 km / 0.5 mi
  • VODAFONE 0.8 km / 0.5 mi
Companies

Your meetings and events

meeting rooms

From 1 to 30 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • WIFI access

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Family Room

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Superior Room with 1 King or 2 Twin Beds

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Standard Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Standard Room with 2 Twin Beds

  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Classic Room with 1 Double Bed

  • Max. number of persons: 1
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)
Rooms

Our restaurants and bars

London Street Brasserie

Type of cuisine: Other cooking style

All day dining restaurant open for breakfast, lunch and dinner each day

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Fully stocked bar, serving light meals and Bar snacks until 23:00 GMT

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure London Hyde Park Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,472 reviews

tripadvisor

TripAdvisor Rating 4.5/5

806 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

The room was in a odd corner room and very noise neighbors couldn’t sleep much

Customer review rating 4.3/5

Aida Couples - 20/09/2020 Confirmed reviews ALL

The overall stay was okay. The room was a little bit small than we expected and the beds weren’t properly aligned. We were placed in a room next to a very loud neighbors. Arguments and loud music could be heard at night and early mornings.

Good Located

Customer review rating 4.3/5

Ivan Couples - 19/09/2020 Confirmed reviews ALL

There is room for improvement in the service attitude of the staff (at night).

very good hotel on good location

Customer review rating 4.3/5

Mm Couples - 16/09/2020 Confirmed reviews ALL

After first visit this is only choice while visiting London.

The most pleasant and professional staff I've ever had at an Accor hotel

Customer review rating 4.3/5

Craig S. Solo - 11/09/2020 Confirmed reviews ALL

Good location. Gold upgrade received (without asking). Smart looking hotel. Welcome was friendly and polite. Understandably with Covid the lack of water/member gifts wasn't provided in the rooms. Bottled water was available on request from the bar/reception which was good. I did notice a few issues with cleanliness (and insects) but these were dealt with immediately on reporting (again, great professionalism). In all, my experience with the staff at Hyde Park Mercure has made me put the Hyde Park hotel at the top of my preferred list for stays in London.

Well Located, Good Stay

Customer review rating 4.3/5

Andrew Solo - 08/09/2020 Confirmed reviews ALL

Staff are very pleasant. Room was immaculate, decent space in the room and bright & well presented.

Nice Hotel. Excellent Staff

Customer review rating 4.3/5

David A. Couples - 08/09/2020 Confirmed reviews ALL

We enjoyed our stay. The hotel is in a lovely area overlooking a small park. The only negative was that our room was quite small and faced the back and so we had no view. The room though was well equipped and very clean. We didn’t have breakfast but we found the staff to be very friendly and although busy were willing to chat. Ana especially stood out.

Terrible for day rest

TripAdvisor rating 4.5/5

angelapG9486SA Business - 05/09/2020 TripAdvisor review

Booked to sleep after working night shift. Lovely welcome and nice room. However room is fitted with poor quality blinds that let in all the daylight. I don't understand why they haven't fitted blackout curtains, they're not expensive.

Very Enjoyable Stay. Good Location.

TripAdvisor rating 4.5/5

singletonian 03/09/2020 TripAdvisor review

Polite, professional and helpful staff. Hotel was clean (everywhere) and in a good location. Only 5 mins from Paddington and with some good restaurants nearby. The lebenese in the next street was particularly good.

Couldn't attend

Customer review rating 4.3/5

Anonymous Business - 30/03/2020 Confirmed reviews ALL

Was unable to attend because of overseas travel during CO-VID. So it's odd to be asked to review when we never showed up in the first place.

fabulous staff

Customer review rating 4.3/5

Margaret Solo - 26/03/2020 Confirmed reviews ALL

As a result of the coronavirus I needed to stay longer at the hotel and then cancel future bookings, as I needed to get back to Australia ASAP. Staff were very helpful in sorting out my accommodation.

small rooms

Customer review rating 4.3/5

Anonymous Business - 24/03/2020 Confirmed reviews ALL

it served its purpose

Great location

Customer review rating 4.3/5

Antonio Solo - 23/03/2020 Confirmed reviews ALL

Very close to 2 tube stations and very close to Hyde park, lovely staff, very nice room

Great Stay!

Customer review rating 4.3/5

Monica M. Friends - 23/03/2020 Confirmed reviews ALL

Stayed for some tourist adventures. Great location, great customer service throughout the staff from the front desk to the restaurant and housekeeping. Will stay there again.

Great location, great hotel staff, wonderful stay

Customer review rating 4.3/5

Eniko C. S. Solo - 22/03/2020 Confirmed reviews ALL

This was my first stay at the hotel and I booked for 6 nights but due to Coronavirus and Singapore boarder closure resulting in flight being changed I stayed 9 nights. The front desk team was lovely, gave me a free upgrade to a king size bed as I originally had only booked a double bed and assisted with my luggage. Great location to Hyde Park. The room was small, but perfect. Very comfortable bed, loved the rainforest shower head and quick wifi speed. Hotel gym is great and enjoyed having it to myself to train. London St Brasserie (restaurant to hotel) has a lovely atmosphere and friendly staff which looked after me for breakfast, dinner and when I ordered room service. A bit more healthy food options would be great as well as fruit for breakfast. Loved the interior décor that adorned the hotel lobby. Front desk team must be congratulated for their outstanding service. They assisted me with having my laundry done even at short notice twice (which came back beautifully folded in tissue paper), found and booked me in to see a GP when I had run out of prescription medications for my asthma, lovely chats each day which was very comforting and calming during the Covid going on while I was in London (and even gave me latex gloves to be able to keep safe as my hands were drying out from the alcohol spray), the guy on front desk that extended my stay from 6 to 9 nights without any issues as soon as I found out I was going to be stranded in London longer due to flight changes (sorry name escapes me), assisted me with booking a cab to the airport on checking out and helped with my luggage. Lourdes and Francesca and front desk team you made my stay truly a wonderful experience. Thank you very much! Hotel gym is great and enjoyed having it to myself to train. I would definitely return again and recommend the hotel to anyone as it was outstanding in all aspects.

Dear Eniko Catherine S., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario Salsano Duty Manager

I was not able to travel to London because the London Book Fair was cancelled.

Customer review rating 4.3/5

Jennifer C. Business - 21/03/2020 Confirmed reviews ALL

In case the sentence above was too long, I am very irritated that you didn't refund my stay--I was unable to go to London because the London Book Fair was cancelled, and my subsequent conference in Cambridge was cancelled. I have stayed in a Mercure in Frankfurt yearly for over 30 years and am favorably disposed toward the chain. But not anymore I'm afraid.

Excellent location great staff

Customer review rating 4.3/5

Robert Business - 20/03/2020 Confirmed reviews ALL

Location is outstanding walking distance from main line rail and tube service. Staff were outstanding, helpful and professional. Service in tbe restaurant equally good and the breakfast was well cooked and ample.

Dear Robert T., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario Salsano Duty Manager

Excellent crisis handling

Customer review rating 4.3/5

Joel S. Business - 20/03/2020 Confirmed reviews ALL

It is always like coming home, but this time I was especially impressed by the care taken by the staff in view of the corona virus crisis.

Dear Joel S., We very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario Salsano Duty Manager

perfect location

Customer review rating 4.3/5

Juha S. Business - 20/03/2020 Confirmed reviews ALL

very clean and nice hotel, perfect for short business trip

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mario Salsano Duty Manager

Good Stay.

Customer review rating 4.3/5

Amit S. Business - 20/03/2020 Confirmed reviews ALL

Overall the stay was comfortable. However, the room space was limited.

Great location

Customer review rating 4.3/5

Fran A. D. Families - 19/03/2020 Confirmed reviews ALL

Had a great stay in London at Hyde Park Mercure. Great location,nice staff and clean fresh room.

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