Hotel - Mercure Hotel Duesseldorf Kaarst
Mercure Hotel Mercure Hotel

Mercure Hotel Duesseldorf Kaarst

4.0/5 509 reviews
See on a map
  • The hotel does not have wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • High-speed Internet (Paying)
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor unheated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30
  • Snack & beverage machine

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

3M12 km / 7 mi EPSON9 km / 5 mi KYOCERA9 km / 6 mi METRONIC25 km / 15 mi PIERBURG4 km / 2 mi SAINT GOBAIN10 km / 6 mi UPS12 km / 7 mi
DSV ROAD17 km / 10 mi IKEA0 km / 0 mi LPR5 km / 3 mi PARKER HANNIFIN10 km / 6 mi RADIOMETER7 km / 4 mi SICK11 km / 6 mi

Exhibition centre

MESSE DUESSELDORF17 km / 10 mi

Your meetings and events

You will love the convenient location of the 4-star Mercure Hotel Düsseldorf Kaarst. The A57 and A52 highways can be accessed directly from the hotel or very nearby, so a drive to the center of the nearbystate capital and its many leading companies and institutions takes only 20 minutes. You can also easily work in your room thanks to the desk and free WIFI. Our business corner is also available round the clock with an onlinePC, Office applications and printer free of charge. Relax in the swimming pool and sauna and take advantage of our gym for your fitness training program. Both lunch and dinner are served in the Carolus restaurant.

Mercure Hotel Duesseldorf Kaarst Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
JAN VAN WERTH 42 m2 3 m 40 16 18 22 24
ST QUIRINIUS 42 m2 3 m 40 16 18 22 24
OSLO 45 m2 3 m 40 18 20 22 24
WIEN 45 m2 3 m 40 18 20 22 24
MOSKAU 72 m2 3 m 50 20 22 28 24
BERLIN 105 m2 3 m 80 36 40 60 60
MADRID 105 m2 3 m 80 36 40 60 60
PARIS 105 m2 3 m 80 36 40 60 60
ROM 105 m2 3 m 80 36 40 60 60
KAARST 315 m2 3 m 150 40 40 70 70
EUROPA 420 m2 3 m 450 140 150 280 240
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Plenty of space for relaxing! The Mercure Hotel Düsseldorf Kaarst has 192 comfortable 23-28 sq. m. Standard and Privilege rooms and 45 sq. m. suites, all soundproofed with individual air conditioning.With desk and free wi-fi, safe and HD Flatscreen TV with free programming. A child under 12 years of age sleeps free of charge in the parents' room. Your pet is welcome, EUR 10/night charge.

  • 192 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Opening windows
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 693 reviews

Our guest reviews for
Mercure Hotel Duesseldorf Kaarst

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 509 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Business - 16/02/2020 TripAdvisor review
« Thank you for being your guest! »

It was my was time, got hosted by this nice team and well-stuffed hotel.The location is excellently located to get to any destination by car quick. The hotel serves you at high level of appreciation. Thank you!

Anonymous Business - 13/02/2020 Confirmed reviews ALL
« Prima »

Alles OK

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, vielen Dank für Ihre positive Bewertung. Wir freuen uns Ihnen einen angenehmen Aufenthalt, gewährleistet zu haben. Mit freundlichen Grüßen, Sina Parschmann Ass. Manager

Anonymous Families - 09/02/2020 Confirmed reviews ALL
« Tolles Hotel »

.

Patrick G. Business - 07/02/2020 Confirmed reviews ALL
« Easy hotel always good the last 10 years »

This time some funny things like there was a problem at the bar to put the drinks on the room number (no credit!), but fixed immediately. Accidentally left a scarf in the room but this was returned to me when I turned up the same evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., we very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Kaarst. It is always a pleasure to receive positive feedback. I will share your comments with our team. We try our best to prevent those "funny" things in future and we hope your next visit will be as pleasant as the previous one. Sincerely, the Team of the Mercure Hotel Duesseldorf Kaarst

Anonymous Business - 06/02/2020 Confirmed reviews ALL
« Very friendly and attentive staff. »

Sorry - spell checker is a Problem

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, do you have any further information because of your point "Spell checker is a problem"? Sincerely, Sina Parschmann Ass. Manager

Eric Business - 03/02/2020 Confirmed reviews ALL
« A very good Short stay »

I shall more likely come back at my next trip in the area Very good diner. Friendly staff at the restaurant Large room; quiet area Easy acces and large parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sina Parschmann Ass. Manager

Andrew Business - 03/02/2020 Confirmed reviews ALL
« Brilliant »

Lovely staff, Great Food and the rooms are immaculate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sina Parschmann Ass. Manager

Gaultier Couples - 20/01/2020 Confirmed reviews ALL

Professional and very helpfull people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sina Parschmann Ass. Manager

Annie W. Business - 20/01/2020 Confirmed reviews ALL
« Great for Business Trip »

Appreciated your reception staff communicate discreetly my room # when I checked in. I often travel alone for business and i never enjoy reception staff shout out my room number, your staff, on the contrary, did a perfect job. And even offer to paid out my room straight away so that I can gain some time the next morning. Bravo!

Breiter Business - 17/01/2020 Confirmed reviews ALL
« Business Event »

Alles gut Sehr freundliche Bedienung Ausgezeichnet gut und schön präsentiert Alles gut Alles gut Klappt Sehr ruhig Alles gut Schön und sauber

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Sina Parschmann Ass. Manager

Brian V. Business - 15/01/2020 Confirmed reviews ALL
« Professional, Courteous, Great Service! »

They accomodated all my requests and even conversed in English for me. I am impressed and Sound attend the Hotel again in my travels.

Anonymous Business - 13/01/2020 Confirmed reviews ALL
« Convenient and familiar »

Convenient Location, friendly services, Rooms today are Not Smelling very fresh

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sina Parschmann Ass. Manager

thomasfrancis Business - 20/12/2019 TripAdvisor review
« Good hotel, uncomfortable beds »

The hotel staff are always very good - attentive, friendly and efficient, so I cannot fault the service aspect of this hotel. However what does let it down is the room quality, especially with the debs (way too hard), duvets (for some reason they have tiny single duvets for double beds) and the noise (air condition is very noisy and you can also hear clearly things like toilets flushing, doors banging, people speaking etc.) .

Schüßler Couples - 24/11/2019 Confirmed reviews ALL

alles super

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr S., wir freuen uns sehr, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt zu bewerten. Es freut uns, dass wir Ihre Erwartungen erfüllen konnten und wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihr Team des Mercure Hotel Düsseldorf Kaarst

Cyprien L. Business - 14/10/2019 Confirmed reviews ALL
« Disapointed »

Service from the people at restaurant & Bar very professional. My disapointment is regarding the service of the people at the lobby. 10 people of the same company were staying for four to five days. I discover after calling and asking for the prices one week before that it was impossible to book with the company prices. Arriving at the hotel, all my colleagues had discount prices. I paid 4 times the rates of some of them. After asking two days before en o fstay that I wanted a check on the rates, nothing was done even to get a proper feedback and a clear answer. No manager had the courtesy of showing. You won money during four days. I will not consider getting back for my next travels with colleagues. Regards,

Eric Couples - 24/09/2019 Confirmed reviews ALL
« prima »

rustig en komfortabel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., we very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Kaarst. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Team of the Mercure Hotel Duesseldorf Kaarst

Petra S. Business - 03/09/2019 Confirmed reviews ALL
« Nice hotel with weaknesses »

the general stay was nice and the hotel appears modern with nicely equipped rooms. The early arrival fee of 30 Euro per room for 2 hours did not seem very reasonable and too much. There was a very loud party going on during the stay and it would have been nice to be informed about it. This made sleeping on the second night quite impossible.

Penny Business - 17/06/2019 Confirmed reviews ALL
« No Wi-fi 3 days in - nightmare if you are traveling for Work »

Wi-if is critical in todays world and to be into the 3rd straight day with no wi-fi while traveling for work has been atrocious. I even checked to see if we could move to another Mercure Hotel in Düsseldorf and was told the provider for all of the hotels was down. How can that be - I work in Information Technology and know that these issues can be addressed in hours not days. Overall the hotel was clean and the staff tried to be helpful. They helped me coordinate use of wi-if and called so that I could go to the Renaissance Hotel to use their wi-fi. I would give a zero if I could.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Penny, Thank you for taking the time to share your feedback. After checking all the details of your review, reservations and the wifi speed, we just like to ensure that you have stayed at the Mercure Hotel Düsseldorf Kaarst? We are joining as a franchise Hotel to the Accor group and do not have the same Wifi system like the other brand hotels. They informed us about connection problems in the past. The second confusing point is, that we are not located near to the Renaissance Hotel. We are looking forward to clear the confusing situation with you. Sincerely, Sina Parschmann Ass. Manager

Business - 10/06/2019 TripAdvisor review
« Expectations fully exceeded »

Again and even stayed there for only one night the team of the hotel convinced very much by the friendliness and obligingly way how they treat the guests. This hotel is a Top business hotel is at top location and close to the airport. Great

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much Andreas T, great feedback! We kindly hope to get the chance to welcome you back soon. Warm regards The team of the Mercure Hotel Duesseldorf Kaarst

Verraes E. Families - 22/04/2019 Confirmed reviews ALL
« Very good expérience »

Very nice Wellness center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sina Parschmannn Ass. Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates