Hotel - Mercure Hotel Duesseldorf Kaarst
Mercure Hotel Mercure Hotel

Mercure Hotel Duesseldorf Kaarst

4.0/5 504 reviews
See on a map
  • The hotel does not have wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • High-speed Internet (Paying)
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor unheated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna (Paying)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30
  • Snack & beverage machine

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby


3M12 km / 7 mi EPSON9 km / 5 mi KYOCERA9 km / 6 mi METRONIC25 km / 15 mi PIERBURG4 km / 2 mi SAINT GOBAIN10 km / 6 mi UPS12 km / 7 mi
DSV ROAD17 km / 10 mi IKEA0 km / 0 mi LPR5 km / 3 mi PARKER HANNIFIN10 km / 6 mi RADIOMETER7 km / 4 mi SICK11 km / 6 mi

Exhibition centre


Your meetings and events

You will love the convenient location of the 4-star Mercure Hotel Düsseldorf Kaarst. The A57 and A52 highways can be accessed directly from the hotel or very nearby, so a drive to the center of the nearbystate capital and its many leading companies and institutions takes only 20 minutes. You can also easily work in your room thanks to the desk and free WIFI. Our business corner is also available round the clock with an onlinePC, Office applications and printer free of charge. Relax in the swimming pool and sauna and take advantage of our gym for your fitness training program. Both lunch and dinner are served in the Carolus restaurant.

Mercure Hotel Duesseldorf Kaarst Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
JAN VAN WERTH 42 m2 3 m 40 16 18 22 24
OSLO 45 m2 3 m 40 18 20 22 24
WIEN 45 m2 3 m 40 18 20 22 24
MOSKAU 72 m2 3 m 50 20 22 28 24
BERLIN 105 m2 3 m 80 36 40 60 60
MADRID 105 m2 3 m 80 36 40 60 60
PARIS 105 m2 3 m 80 36 40 60 60
ROM 105 m2 3 m 80 36 40 60 60
ST QUIRINIUS 105 m2 3 m 40 16 18 22 24
KAARST 315 m2 3 m 150 40 40 70 70
EUROPA 420 m2 3 m 450 140 150 280 240
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Plenty of space for relaxing! The Mercure Hotel Düsseldorf Kaarst has 192 comfortable 23-28 sq. m. Standard and Privilege rooms and 45 sq. m. suites, all soundproofed with individual air conditioning.With desk and free wi-fi, safe and HD Flatscreen TV with free programming. A child under 12 years of age sleeps free of charge in the parents' room. Your pet is welcome, EUR 10/night charge.

  • 192 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Free in-room mineral water
    • Opening windows
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 528 reviews

Our guest reviews for
Mercure Hotel Duesseldorf Kaarst

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 504 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Schüßler Couples - 24/11/2019 Confirmed reviews ALL

alles super

Cyprien L. Business - 14/10/2019 Confirmed reviews ALL
« Disapointed »

Service from the people at restaurant & Bar very professional. My disapointment is regarding the service of the people at the lobby. 10 people of the same company were staying for four to five days. I discover after calling and asking for the prices one week before that it was impossible to book with the company prices. Arriving at the hotel, all my colleagues had discount prices. I paid 4 times the rates of some of them. After asking two days before en o fstay that I wanted a check on the rates, nothing was done even to get a proper feedback and a clear answer. No manager had the courtesy of showing. You won money during four days. I will not consider getting back for my next travels with colleagues. Regards,

Eric Couples - 24/09/2019 Confirmed reviews ALL
« prima »

rustig en komfortabel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., we very much appreciate your comments regarding your stay at the Mercure Hotel Duesseldorf Kaarst. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Team of the Mercure Hotel Duesseldorf Kaarst

Petra S. Business - 03/09/2019 Confirmed reviews ALL
« Nice hotel with weaknesses »

the general stay was nice and the hotel appears modern with nicely equipped rooms. The early arrival fee of 30 Euro per room for 2 hours did not seem very reasonable and too much. There was a very loud party going on during the stay and it would have been nice to be informed about it. This made sleeping on the second night quite impossible.

Penny Business - 17/06/2019 Confirmed reviews ALL
« No Wi-fi 3 days in - nightmare if you are traveling for Work »

Wi-if is critical in todays world and to be into the 3rd straight day with no wi-fi while traveling for work has been atrocious. I even checked to see if we could move to another Mercure Hotel in Düsseldorf and was told the provider for all of the hotels was down. How can that be - I work in Information Technology and know that these issues can be addressed in hours not days. Overall the hotel was clean and the staff tried to be helpful. They helped me coordinate use of wi-if and called so that I could go to the Renaissance Hotel to use their wi-fi. I would give a zero if I could.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Penny, Thank you for taking the time to share your feedback. After checking all the details of your review, reservations and the wifi speed, we just like to ensure that you have stayed at the Mercure Hotel Düsseldorf Kaarst? We are joining as a franchise Hotel to the Accor group and do not have the same Wifi system like the other brand hotels. They informed us about connection problems in the past. The second confusing point is, that we are not located near to the Renaissance Hotel. We are looking forward to clear the confusing situation with you. Sincerely, Sina Parschmann Ass. Manager

Business - 10/06/2019 TripAdvisor review
« Expectations fully exceeded »

Again and even stayed there for only one night the team of the hotel convinced very much by the friendliness and obligingly way how they treat the guests. This hotel is a Top business hotel is at top location and close to the airport. Great

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much Andreas T, great feedback! We kindly hope to get the chance to welcome you back soon. Warm regards The team of the Mercure Hotel Duesseldorf Kaarst

Verraes E. Families - 22/04/2019 Confirmed reviews ALL
« Very good expérience »

Very nice Wellness center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sina Parschmannn Ass. Manager

Business - 18/04/2019 TripAdvisor review
« Quite pleasant hotel I will certainly return to »

i was quite happy with my first stay; spacious , clean quiet room. Pleasant "wellness" with sauna and a small but convenient swimming pool with warm water for once. Breakfast was excellent. Warning though for accor members (I am one) rates are much cheaper elsewhere than on the accor website. A call with accor reservation and customer services led to nothing. So instead of booking through the accor website or reservation centre I'm now booking elsewhere. I'm sort of through with accord and compared to IHG, Radisson or Dorint they don't compare well to say the least.

Anonymous Solo - 08/01/2019 Confirmed reviews ALL
« A great stay in Mercure Düsseldorf »

Every thing was perfect. I was looking for comfort, silence, zen atmosphere and I've been completly satisfied whit it. Loved the breakfast, the hotel crew is very kind and professional. I wasn't able to connect to internet (due to my phone, who doesn't work properly with the wifi). Cosy and relaxing atmosphère, and for those who look for calm like me, this is perfect Perfect breakfast: especially the salted buffet, with a very large choice of products Big, spacy, good layout of the rooms. No noise at all. The single room is very calm, spacy, well decorated and cosy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Team of the Mercure Hotel Dusseldorf Kaarst

Evrensel S. Families - 16/08/2017 Confirmed reviews ALL
« Very nice hotel witch great breakfast and wellness facility »

Hotel was very nice parking possibility is more than sufficiant hotel is modern from the inside clean rooms breakfast is with enough different tastes and fresh only one lady was not so friendly at the bar but overall personel was friendly and doing there best fresh and tasty inside very nice outside less nice internet wifi is available not super fast but sufficient everyone friendly except one lady at first day at the bar when we asked to unchain the terrace seats because there was no more place she was very unhappy and did not cooperate and was cursing silently alltough i asked it very friendly after that day we havent used the terrace and drank in an other place in duesseldorf very clean room pictures on the site represent the rooms in reality

Couples - 17/05/2017 TripAdvisor review
« Excellent, as always! »

It is our regular hotel when we are nearby. Very friendly staff, modern rooms, really quiet and discreet. We always come back gladly and we will do in the future! We can fully recommend this hotel! :-)

Anonymous Families - 14/02/2017 Confirmed reviews ALL

Alles top

Anonymous Couples - 18/12/2016 Confirmed reviews ALL

Alles was perfect

Business - 27/09/2016 TripAdvisor review
« Very good service »

Location of hotel is quiet and close to Dusseldorf city center by train staff are kind and helpful quality of room and bedding are acceptable breakfast is very good and it is recommended for exhibition or business trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you very much for your feedback. We kindly hope to get the chance to welcome you back soon. Best regards The team of the Mercure Hotel Duesseldorf Kaarst

Anonymous Solo - 31/08/2016 Confirmed reviews ALL

Rooms very comfortable and clean. Good sized bathroom. Breakfast with good range of products but was expensive.

Family - 14/08/2016 TripAdvisor review
« Closeby hotel to visit Duesseldorf »

We stayed one night in this hotel, which has a lot of rooms and a huge parking in front. The rooms were big, comfortable but in a very near future will need refurbishment. Staff was very friendly. Compared to the size of the hotel, the breakfast area is rather small and we saw that staff was not sufficient for breakfast, some items not refilled in time. Also a lot of people were in the breakfast area, making it noisy and not cosy to take breakfast. Compared to other Mercure, the choice of breakfast was more limited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thanky you very much for your valued and detailed feedback. Especially the friendliness of our staff is an important point for us and it's great to hear that you felt well cared. We would like to thank you even for your giving us a hint regarding the breakfast. We kindly hope to get the chance to welcome you back soon. Kind regards The team of the Mercure Hotel Duesseldorf Kaarst

Anonymous Business - 28/06/2016 Confirmed reviews ALL

Alles ok

Matthew L. Business - 09/06/2016 Confirmed reviews ALL
« Very good »

Have been here almost 3 weeks on work. Service from the entire team is excellent. The front desk, the people in the bar and restaurant in the evening. Room was always clean. All round great. If I can mention one person in particular Vera from the restaurant at breakfast. Just generally happy good service with a big smile. When it works good. But constantly have to reenter code Good for the messe

Anonymous Business - 04/05/2016 Confirmed reviews ALL

All Ok

Conny E. Solo - 25/03/2016 Confirmed reviews ALL
« A very good hotel for a good room price and with friendly and prodessional staff, »

The only thing to improve is the cooking of eggs at breakfast. It happend more than once that the eggs were not boiled enough and therefore was more like egg soup! A part from that everything always 100% satisfaction with this hotel.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates