Mercure Hotel Hannover Oldenburger Allee 4 stars

Customer review rating 3.9/5 489 reviews

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Mercure Hotel Hannover Oldenburger Allee
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+ 17 Services

Hotel extras

  • 150 air-conditioned guest rooms

  • City center can be reached in just 15 minutes by public transport

  • Hotel parking garage as well as parking places right next to the hotel

  • Only 766 yards (700 m) from highway exit A7 "Hannover-Lahe"

  • Large shopping center within walking distance

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mercure Hotel Hannover Oldenburger Allee

Oldenburger Allee 1
30659 hannover
germany

Tel: +4951161550

Fax: (+49)511/6155555

Check-in from 15h00

Check out up to 12h00

  • TRAM :  3 OLDENBURGER ALLEE

  • By plane

    HANNOVER AIRPORT At 15km / 9.32 miles

  • By train

    HAUPTBAHNHOF At 10km / 6.21 miles

GPS :52.41676, 9.8271

Companies

  • AUCOTEC 0.35 km / 0.22 mi
  • DEBEKA 2.5 km / 1.55 mi
  • EXXON MOBILE 1.3 km / 0.81 mi
  • GENOVERBAND 6.0 km / 3.73 mi
  • IN TIME 3.0 km / 1.86 mi
  • SWISS LIFE DTL. 0.75 km / 0.47 mi
  • SYNFIS 8.0 km / 4.97 mi
  • TALANX 1.6 km / 0.99 mi
  • TECHNICOLOR 5.0 km / 3.11 mi
  • TOYOTA MATERIAL 1.2 km / 0.75 mi
  • TVN 9.0 km / 5.59 mi
  • WIENERBERGER 0.4 km / 0.25 mi
Companies

Your meetings and events

The hotel's convenient location on the A2 and A37 at the Hannover-Buchholz highway junction, its proximity to the airport and the exhibition center, the flexible events space and the amenities in your room make the Mercure Hotel Hannover Oldenburger Alleeperfect for your business stay in Hanover. A desk and free WIFI in your room will help you to prepare your documents and presentations. Alternatively, you can use the business corner with online PC, Office applicationsand printer free of charge. Relax in the sauna with whirlpool bath - free for hotel guests. The Innside restaurant is open daily until 10pm and the Fairlight Bar until 1am.

Room descriptions and layouts

8 

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Podium

  • Day light

  • WIFI access

  • Overhead projector

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The 4-star Mercure Hotel Hannover Oldenburger Allee has 150 comfortable Standard, Superior and Privilege rooms with individually adjustable air conditioning, free wi-fi and free Sky channels. Your room has a practical desk and minibar. We look forward to your stay, with friends or family. Your pet is also welcome (charge: EUR 10/night).

Standard room with double bed.

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft

Standard room with 2 single beds.

  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with double bed

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 2 single beds

  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege room with double bed.

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft

Superior Room with queen-size bed and sofaNon contractual photo

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

LE JARDIN

Type of cuisine: International

The Le Jardin restaurant specializes in delicious dishes based on Mediterranean cuisine. Enjoy popular classics at lunchtime or in the evening, and sit on the terrace when the weather is good! The restaurant is open from 12 noon to 10:00pm.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FAIRLIGHT

Non contractual photo

The Fairlight Bar and terrace is perfect for any occasion: Enjoy a delicious espresso after a business lunch, a post-work drink or a late-night snack. Open 12:00 noon to 1:00am.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Hotel Hannover Oldenburger Allee

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

489 reviews

tripadvisor

TripAdvisor Rating 3.5/5

314 reviews

Good stay

Customer review rating 4.0/5

Jac. B. Business - 21/09/2020 Confirmed reviews ALL

Although room was quite warm, the stay was good!

Geachte heer B., Wij stellen uw opmerkingen over uw verblijf in Mercure Hotel Hannover Oldenburger Allee erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen over uw verblijf zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettiger zal verlopen als het vorige. Met vriendelijke groet Stephan Seubert General Manager

Good pitstop

Customer review rating 4.0/5

Chris Business - 11/09/2020 Confirmed reviews ALL

just sleeping and breakfast

Dear Mr. L., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Oldenburger Allee. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please apologize for the inconvenience caused by the WiFi's weak performance - this has been solved by the provider in the meanwhile. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Seubert General Manager

Nice stay

Customer review rating 3.0/5

Anonymous Business - 02/02/2020 Confirmed reviews ALL

Very good

Sehr geehrter Herr A., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Mercure Hotel Hannover Oldenburger Allee die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht voll entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Wir dürfen Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Stephan Seubert General Manager

Well located

Customer review rating 3.0/5

Tomasz Families - 02/02/2020 Confirmed reviews ALL

urine smell from the toilet

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover Oldenburger Allee via this platform. I am sorry that your experience did not fully meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephan Seubert General Manager
Customer review rating 5.0/5

I. Business - 22/01/2020 Confirmed reviews ALL

Alles war super.

Sehr geehrter Herr I., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Hannover Oldenburger Allee. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Stephan Seubert General Manager

Vdgg

Customer review rating 5.0/5

Test Families - 22/01/2020 Confirmed reviews ALL

Refgg Gggvggc

Lieber Gast, Vielen Dank für die sehr gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Stephan Seubert

Bar good, room only ok!

Customer review rating 3.5/5

Ross W. Business - 14/01/2020 Confirmed reviews ALL

I enjoyed the bar area - Ibrahim is a great guy and worked very hard to make us feel welcome.

Dear Mr. W., We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover Oldenburger Allee. It is always a pleasure to receive positive feedback. I will share your comments with the team, especially with our trainee Ibrahim. I am sure that your feedback will serve as an encouragement to him and his collaegues as we strive to continuously improve the quality of our services. Regarding your rating on the room, I am glad to let you know that a refurbishment is scheduled for summer 2020 and that we should see a very much improved product in that regard soon. Thank you again for sharing your experience, and we hope your next visit to Hannover will bring you to us again. Sincerely, Stephan Seubert General Manager

Very dissatisfied in comparison to previous experience

Customer review rating 1.0/5

Kaloyan R. Business - 26/11/2019 Confirmed reviews ALL

There a lot of services missing or now are paid. You don't provide water in the rooms every day. The shoes cleaning devices on every floor are missing. The parking is paid for guests as well. The fresh juice is missing. The products for sale in the reception are shamelessly expensive. We come to your hotel reguraly but not anymore!

Dear Mr. R., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hannover Oldenburger Allee. I am sorry that your experience did not meet your expectations as before. Allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated delivering a great experience to our guests. We are looking forward to welcoming you again at one of the Mercure hotels . Sincerely, Stephan Seubert

Probably the worst Mercure I've been stayng

TripAdvisor rating 2.0/5

michelepB4923PH Business - 29/09/2019 TripAdvisor review

Not at the level of the rest of the chain. The hotel bulfind look pretty old and need a renovation ASAP. The staff was very friendly and helpful and the breackfast was ok. I dont know why, but Mercure in Germany are always lower my expectations.

Overnight in Hannover

TripAdvisor rating 3.0/5

Alex M Business - 08/09/2019 TripAdvisor review

The stay was very good with comfortable beds, excellent meals and, with the exception of the check-in, attentive, pleasant staff. We had to wait an age to check-in; this was very annoying since I had been driving for hours. The reception person was very slow and seemed less than competent. The hotel is located close to the A2 motorway so very convenient.

Nice place to stay

TripAdvisor rating 4.0/5

monikaD25 Family - 12/08/2019 TripAdvisor review

The hotel looks new. The room was big enough with comfortable bed and well equipped bathroom. There is sufficient parking place. Breakfast was good. Staff was nice and helpful. It is close to highway but it is very quiet inside.

Der monikaD25, Thank you for your review and comments which is highly appreciated. Looking Forward to welcoming you back at Mercure Hotel Hannover Oldenburger Allee. Best regards, Stephan Seubert General Manager
Customer review rating 5.0/5

Anonymous Business - 24/07/2019 Confirmed reviews ALL

Alles ok

Guten Tag Herr Z., vielen Dank für die sehr positive Bewertung, die Sie unserem Hotel gegeben haben. Meine Mitarbeiter und ich freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Stephan Seubert General Manager

Great check in and stay!

Customer review rating 5.0/5

Arjan P. Couples - 21/04/2019 Confirmed reviews ALL

Received a very warm welcome by receptionist. Checked us in very swiftly and with a great, genuine smile

Quick overnight for professional reasons

Customer review rating 4.0/5

Anonymous Business - 05/04/2019 Confirmed reviews ALL

Good experience: easy, without trouble.

Not the best welcome possible

TripAdvisor rating 2.0/5

pawelzamojski Couples - 04/09/2018 TripAdvisor review

I have arrived at the hotel rather late, around midnight. I had notified the hotel about my late arrival in advance. At the hotel, there are two doorbells, one saying "night reception" and another one with a similar name. They are next to each other. I have pressed each of them, once only. The door opened after a while and the receptionist started complaining that I made too much noise and I should have known better that ringing the doorbell only once was enough. I have explained, that the two doorbells were a bit confusing. He insisted, that an intelligent person should have known. The conversation was rather unpleasant. I gave up on explaining the situation since I was very tired and just wanted to go to bed. The receptionist did not check all my details, I was not offered any welcome drink, although it is part of the usual service with the silver status. It felt like I had disturbed the night peace of the night receptionist. Seeing the situation was not pleasant for me, he added that it was simply providing me with information, so that I do not make the same mistake again. My friendly tip, that perhaps one doorbell would have been better instead of two, seemed to be rather offensive to him.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely Hotel Manager

Comfortable overnight in Hannover

TripAdvisor rating 4.0/5

Alex M Couples - 01/09/2018 TripAdvisor review

Very satisfactory overnight stay. Super, huge beds with good pillows. The bathroom was adequate - a better choice of toiletries would have been appreciated.The evening meal in the restaurant was tasty and there was a great breakfast.Close to the A2 motorway with easy, free parking.

Dear Alex, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel Manager

Newly renovated

TripAdvisor rating 4.0/5

BerndHelge Family - 25/12/2017 TripAdvisor review

We stayed here with our Golden Retriever and were warmly welcomed by the staff. There was a hiccup with the first room we got since the water coming out of the tabs was very rusty (some work going on..). but we got another room that was perfect, although a little small for our 42 kg dog :). Very friendly staff and the newly renovated entrance area made this a good overnight stay on our way North.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel Manager

Friendly employees, good breakfast buffet. Room not worth the price

TripAdvisor rating 2.0/5

269antoinettev Business - 27/11/2017 TripAdvisor review

Not the Mercure level I experienced before: no bath stop, nothing to put your suitcase on, rusty dustbin in bathroom, defective lamp switch, no minibar. Coffeemachine. 1 free bottle of water for a 4 day stay.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely Hotel Manager

Ideal for touring

TripAdvisor rating 5.0/5

David67267 Couples - 26/09/2017 TripAdvisor review

This hotel was easy to get to and with a tram stop very close made it stressless to get into the centre of the city. The food offering, though not extensive, was good and the quality excellent. Service was good in both bar and restaurant. Room was comfortable with a reasonable view and comfortable beds. Hotel did everything you would expect!

Dear David, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

Disrupted night

TripAdvisor rating 2.0/5

MonikaK3177 Family - 12/01/2017 TripAdvisor review

After a tiring day we settled down to sleep and in the middle of the night our sleep was interputped by a wining whistling noise. Which turned out to be a fault with the window due to an air gap. I can send you a video if you would be interested. The receptionist didn't seem surprised about my complaint the next morning, her advice was you should have told us and we would have happily moved you to another room. I explaned with my young daughter who was able to sleep through (she is deaf) this was't an option for us. I would have been satisfied if I had been given a reduction for our stay. The manager who wasn't around offered us a free mini bar and an free upgrade for Wifi on our next stay which I found to be unsuitable and unsatisfactory.

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we apologize for the concerns you have about your experience at this hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations. Sincerely Hotel manager

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