Mercure Dinan Port Le Jerzual 4 stars

Customer review rating (ALL Rating) 4.5/5 3,740 reviews

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Mercure Dinan Port Le Jerzual
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+ 14 Services

Hotel extras

  • Peaceful setting by the port

  • Free private car park

  • Whirlpool bath and fitness center

  • Bar and restaurant with view of the river

  • Heated outdoor swimming pool (Early April to early October)

Hotel location

Mercure Dinan Port Le Jerzual

26 Quai du Tallard
22100 lanvallay
france

Fax: (+33)2/96870203

Check-in from 15h00

Check out up to 12h00

  • GARE DE DINAN:  LANVALLAY

  • By plane

    RENNES At 53km / 32 miles

  • By boat

    ST MALO At 32km / 19 miles

  • By train

    DINAN At 2km / 1 miles

GPS:48.457391, -2.035986

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE 26

Enjoy breakfast or dinner with a magnificent view of the port. During fine weather, make the most of our large terrace overlooking the port. This is a truly peaceful haven, ideally located for moments of relaxation. Featuring traditional, quality cuisine.

Your meetings and events

For your seminars, meetings or cocktail evenings, the Mercure Dinan Port offers 3 modular meeting rooms that can seat up to 120 people.Our team will assist with all your planning and organizational needs. You will enjoy functional and fully equipped areas, all naturally lit.

Room descriptions and layouts

meeting rooms

From 1 to 84 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • Day light

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Whether you are traveling alone, as a couple or with family, enjoy our quiet, airy rooms each furnished with a double bed or twin beds. If you want even more amenities and comfort, choose our Privilege Rooms Our Privilege Rooms have Nespresso coffee machines, an iPhone/iPad docking station and other details that create the best environment for work or relaxation.

Our guest reviews for
Mercure Dinan Port Le Jerzual

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,740 reviews

TripAdvisor Rating 4.5/5

977 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located Hotel. Lacked maintenance. Ripped carpets, shabby hallways. Hotel has no food available at time of arrival.

Customer review rating 2.0/5

Kieran Couples - 18/11/2021 Confirmed reviews ALL

Breakfast expensive. Poor maintenance in the hotel hallways. Beautiful location with the potential to a great Hotel. Weeds growing on filthy balcony. Carpets stained in bedroom.

Dear Mrs D., We would like to thank you for taking time to share your experience with us. I am truely sorry to read that your stay did not lived up your expectations. Regarding the food, I am not sure to understand your remark. Indeed, our restaurant is open from tuesday until saturday for lunch and dinner. Reservation is compulsory. But, we also have a room service menu available 7 days a week and 24 hours a day. We look forward to hosting you once again with the aim of giving you a wonderful stay. Best regards, Justine Front Desk Manager
Customer review rating 3.5/5

Anonymous Couples - 17/11/2021 Confirmed reviews ALL

My rating for overall experience would have been higher if I had been able to use the restaurant for dinner in the evening. When making the booking, I was not informed that the hotel restaurant was closed on the night in question, forcing me to go out and find somewhere locally to eat, which was something I wanted to avoid.

Dear Mr M., We would like to thank you for taking time to share your experience with us. We are delighted that your stay lived up your expectations. Regarding our restaurant, it is closed every Sunday and Monday. It's the weekly closing. Despite this, we propose a room service menu which is available 7 days a week and 24 hours a day. We will be pleased to welcome you for another stay in Dinan. Warm Regards, Justine Front Desk Manager

Very helpful reception services

Customer review rating 4.5/5

Warner K. Couples - 09/11/2021 Confirmed reviews ALL

Had to change booking at last minute and credit note was efficiently honoured for the revised booking. Room and breakfast was very good.

Dear Madam and Mister K., We thank you very much for your nice comments after your stay in our hotel. Best regards Reception desk

Comfortable stay

Customer review rating 5.0/5

Jane Couples - 08/11/2021 Confirmed reviews ALL

Staff were really friendly and helpful

Dear Madam and Mister Collins, It is a real pleasure to read your comments, thank you very much !! We hope to welcome you again for a next stay. Regards, Reception desk

Convenient for the quay and shops/restaurants, but with a wheelchair, it was difficult. Pushing a large man, it wasn’t easy.

Customer review rating 3.5/5

Pauline T. Couples - 30/10/2021 Confirmed reviews ALL

The handicapped room needed a bar on the other side of the toilet for easier rising. Also it would have been better to have shelves for cosmetics, etc, in the bathroom. I had to put things on the floor. The shower was fine for aided washing. The staff were friendly and helpful.

Lovely location

Customer review rating 4.0/5

Helene M. Couples - 29/10/2021 Confirmed reviews ALL

Rooms very comfortable, suggest breakfast tea as the tea of choice for your UK guests. You reception staff are very friendly and helpful and made us feel very welcome. Our only negative experience was the breakfast service. We arrived into restaurant at 9.50 after a late check in which was out of our control and poor nights sleep. We were told to sit by a roaring fire and not where we chose to sit by a window in the cooler part of the room. We then felt very pressured to be finished by ten, hence the experience was not the relaxing first breakfast experience of our trip that we would have liked. As such we made the decision not to use the breakfast facilities for the Sunday and instead enjoy a lie in and a early lunch at a restaurant in the port.

As expected

Customer review rating 3.5/5

Dave H. Couples - 23/10/2021 Confirmed reviews ALL

Nice unhurried hotel out of season. Reception staff excellent . Dinner Menu very limited and not impressed with what we had. Based on this experience we would not chose to dine again in the hotel restaurant . Breakfast was however very good .Overall I thought the night stay with dinner was too expensive compared to market.

Dear DAVID H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dinan Port Le Jerzual. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to welcoming you for an other stay in our hotel. Best regards, Reception desk

Quiet & peaceful

Customer review rating 3.5/5

Denis Couples - 19/10/2021 Confirmed reviews ALL

Lovely hotel, nice staff but bad experience in dining room. For us the main course was going to be steak or duck. As the steak was 400g we asked if we could share it (entre nous) to be told firmly 'non!' So we asked for the duck to be 'bien cuit' to be told it would be 'a point'. At this stage I insisted that the chef be told that we wanted our duck well done. The duck came beautifully done, sliced & well done. There was no need for the negative attitude. We didn't eat there the second night for that reason.

Dear Mr R., We would like to thank you for taking time to share your experience with us. We sincerely apologize for the inconvenience caused by the restaurant. Customer's satisfaction is our mail goal and we feel completely sorry that your dinner did not lived up your expectations. We will be delighted to host you again in Mercure Dinan Port Le Jerzual. Best Regards, Justine Front Desk Manager
Customer review rating 3.5/5

Ian F. Couples - 18/10/2021 Confirmed reviews ALL

No lighting in the room's entrance hall, rendering the mirror useless. lighting in public passages is poor, needs attention.

Dear Mr F., We would like to thank you for taking time to share your experience with our team. We took into consideration your remarks and it will help us to improve our customer service. Your room was situated in the first floor and far away from reception. The reason of this location is because all our twin bed rooms are at the end of the corridor. Indeed, rooms which are close to reception have a double bed. We would be delighted to welcome you in a room that better meets your expectations. Best regards, Justine Front Desk Manager

A Welcome Break at Mercure

TripAdvisor rating 5.0/5

DavePackham 18/10/2021 TripAdvisor review

This hotel is superb and well situated. It is located on the River Rance near Le Port in Dinan and just where we like a hotel to be. It was quiet and peaceful and very close to walks, cycling, boating and beautiful scenery. We loved the spaciousness and outdoor seating/dining areas alongside the river bank. One item to speak about is the restricted menu in the restaurant. They need to have a set menu choice at set prices i.e. starter/main/dessert with a choice of all or either to give total value for money. The hotel staff were brilliant and the hotel facilities were great. As Accor Silver Card holders we were given a free welcome drink BUT ONLY ONE! Come of Accor my wife and I always travel together and stay at your hotels so being a good husband I let my wife have the free drink and I paid for mine. Surely we could have had a free drink each after all we are staying and paying for two people!

Dear Mr Packham, We would like to thank you for taking time to share your experience with us. Your opinion is very precious . Finally, we took into consideration your remarks et it will help us to improve our services. We would be delighted to welcome you again in Dinan. Best Regards, Justine Front Desk Manager

Excellent hotel in a lovely location

Customer review rating 5.0/5

Pat Couples - 16/10/2021 Confirmed reviews ALL

We have stayed here a few times and have never been disappointed. Lovely helpful reception staff Rooms are clean and comfortable. Good car parking. Nice walk up the cobbled hill to Dinan town. Will definitely return.

Dear PATRICIA L., We very much appreciate your comments ! It is always a pleasure to receive positive feedback and it will be share with our team. Thank you again for sharing your experience, Looking forward to welcome you soon, La Réception

great riverside location

Customer review rating 5.0/5

Alan J. Couples - 15/10/2021 Confirmed reviews ALL

welcoming staff, clean and spacious rooms, good facilities, private parking a great place to stay.

Dear ALAN J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dinan Port Le Jerzual. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to welcoming you again for a next stay in our hotel. Best regards, Reception desk

Well located, lovely surroundings.

Customer review rating 4.0/5

Mordechai H. Couples - 12/10/2021 Confirmed reviews ALL

Generally good stay and customer service, however, choice of meals in restaurant is limited and pre prepared cold meals on Sunday quite awful.

Dear Madam and Mister H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dinan Port Le Jerzual. It is always a pleasure to receive positive feedback. I will share your comments with our team. We take note about your remarks on the restaurant. We hope to welcoming you for an other stay in our hotel. Best regards, Reception desk

Great hotel

Customer review rating 4.0/5

Dc Couples - 04/10/2021 Confirmed reviews ALL

All very pleasant. Very helpful staff, spacious, clean room and good food. If there is any downside it is that the restaurant for dinner lacks something . Food is good, wine choice is fine but the service is a little bit eccentric - not bad just slightly off. But then, what is wrong with quirky?

Dear DAVID C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Dinan Port Le Jerzual. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Reception desk

Anniversary stay

TripAdvisor rating 5.0/5

Triumphfan1800 02/10/2021 TripAdvisor review

A super hotel with really friendly staff. It is ideally situated on the river and there is easy access to a good selection of bars and restaurants. We have had really good lunches at the Bar des Vedettes and evening meals at the Cafe du Port. We find the parking arrangements ideal. We have stayed several times and have been really well looked after everytime.

Bonjour, C'est un véritable plaisir de vous lire et de découvrir nos notes ! Nous tenons à vous remercier d'avoir pris le temps de partager votre expérience avec notre équipe. Nous vous souhaitons une belle soirée et à bientôt au Mercure Dinan Port Le Jerzual. Bien à vous , Justine Cheffe de Réception

Perfect setting

TripAdvisor rating 5.0/5

siobhanmichel 15/09/2021 TripAdvisor review

Stayed at this hotel on many occasions. Easy parking and perfect location to restaurant and bars. Hotel spotless as always. Very comfortable beds.Staff polite and helpful. Breakfast served nice and early to suit onward travel. We Will be back soon Thank You!

Bonjour, Quel plaisir de lire votre retour d'expérience ! Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes et nous tenons à vous remercier d'avoir pris le temps de nous écrire. Nous ne manquerons de partager vos appréciations avec notre équipe. Bien à vous, Justine Cheffe de Réception

DInan

TripAdvisor rating 4.0/5

johnbP3738AT Couples - 13/10/2019 TripAdvisor review

Always a good place to stay to visit Dinan, especially now that there is a free shuttle service to the town from the port, check out the timetable. Hotel always very clean. The reception and bar area have been done up since our last visit, and the bar area not quite as cosy!

Curate's egg

TripAdvisor rating 4.0/5

perridge4 Couples - 22/09/2019 TripAdvisor review

Position and hotel very good. Staff good. Restaurant, food and public rooms good. Parking not really secure as open access from river. Room disappointing, comfortable bed but storage insufficient for more than one night. Strange air conditioning control, no temperature only +/- 1,2, or 3C. No mirror in bedroom. Bathroom lacks hanging areas, so towels remain wet, no shelf for toiletries. Shower good.

Unhelpful

TripAdvisor rating 2.0/5

david_packer Couples - 22/09/2019 TripAdvisor review

Despite booking some six weeks earlier (4/8/2019) and asking for a room with easy access because my wife is disabled we were given room 122 at the end of a long corridor and with an impossible to use shower. We were told that the hotel was full with a group and all disabled rooms were already occupied. We had to send a main course back at dinner because, although adequately described, the presentation and execution was unappetizing. We were charged for it and also the replacement meal.

1 night stop-over

TripAdvisor rating 5.0/5

rayrobertsr3 Couples - 19/07/2019 TripAdvisor review

Excellent location by the river, this was a very comfortable stay with quiet room. Unfortunately the restaurant was closed for the night we were there but the receptionist was able to recommend two possible restaurants a short walk by the river. Good breakfast included in my room rate and option of sitting in restaurant or outside adjacent to river. There is a very interesting walk up to the town centre (old cobbled street but steep!) virtually traffic free. We arrived early at the hotel and enjoyed exploring the town in the daytime which meant we were happy to stay in the river area for dinner in the evening.

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