Mercure Ballarat - Hotel & Convention Centre

Mercure Ballarat - Hotel & Convention Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 251 reviews

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Hotel extras

  • ALLSAFE Certification

  • Azzuri Cafe & Restaurant serves meals all day. A friendly place to relax and dine.

  • Parking available and free Wi-Fi.

  • Generous 3.5 hectares of lush garden with a scenic lake.

  • Peaceful walking/running track, perfect for an early morning jog or afternoon stroll.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Ballarat - Hotel & Convention Centre

613 Main Road
3350 BALLARAT
Australia

GPS:-37.578868, 143.86867

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Azzuri

Azzuri offers all day dining with a menu showcasing the flavours of the Mediterranean.

Your meetings and events

The Convention Centre features audio visual lighting, projection and screens with natural light and wireless internet and space for up to 1000 guests theatre style. The main area can be divided with a retractable wall, plus a separate pre function room. The Eureka Ballroom is elegantly appointed with floor to ceiling bay windows with a 316 m² space to comfortably seat 60 delegates U Shape, 120 delegates classroom or 200 guests banquet style. An ideal room for conferencing, dinners and expos. Victoria Rooms Complex comprise of three private meeting or function rooms that feature bay windows and French doors that open onto the verandah overlooking the lake. Ideal for private receptions or conferences up to 160 guests banquet style.

Room descriptions and layouts

meeting rooms

From 1 to 800 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Lodge Room consists of one King Bed, free WIFI, work desk, mini bar and fridge, shower over bath, iron and ironing board, flat-screen TV and safe. Non smoking rooms with direct ground floor access to garden. Courtyard Room is newly refurbished in leather and oak furnishing with one King Bed and one Single Bed offering space for multiple occupancy. Includes free WiFi, flat screen TV, safe, ensuite with shower and access to landscaped gardens.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  251 reviews

TripAdvisor Rating  4.0/5  634 reviews

Underwhelming Experience

Customer review rating 2.0/5

Donna M. Couples - Confirmed reviews ALL

Unfortunately there is not much to like about our stay - the room is small and dated, there is no bench space in the bathroom, the blinds are old and ratty and do not block out the light coming from the all night outside lights, you are at the mercy of the Mercure TV platform and cannot plug in an external USB - the cost for movies is an exorbitant $35 per day ! On the plus side the staff and buffet breakfast were outstanding.

A lovely friendly home away from home

Customer review rating 4.5/5

John M. Families - Confirmed reviews ALL

This is a great place. All went well with drinks, a warm fire, dinner and breakfast. A word of advice please ensure that staff do book the type of room you ask for and place the detail on file! This is the second time I have booked a room with two beds and it was not initially supplied. All was good reception fixed it for me, thanks.

Excellent stay

Customer review rating 4.5/5

Peter W. Couples - Confirmed reviews ALL

Very happy with the Hotel, room was good, restaurant was great, and the staff were very pleasant

Dear Peter, Thank you for the great review of your time at Mercure Ballarat. We are glad that you enjoyed your stay and hope to see you again very soon.. Sincerely, Simon Monk General Manager

Nice & Quiet

Customer review rating 4.0/5

Anne Couples - Confirmed reviews ALL

We stayed in room 53 at the back of the complex. Lovely room, quiet and quite inviting.

Dear Anne , Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Monk General Manager

Comfortable in beautiful surroundings

Customer review rating 4.0/5

Lyn Couples - Confirmed reviews ALL

We had a one night stay and the gardens surrounding the units were just springing into flower and were beautiful. We found the room and bed comfortable. The bathroom had quality products but unfortunately for us there was no hot water for a shower due to the work being done on the building. We were compensated for this.

Dear Lyn, We very much appreciate your comments regarding your stay with us at Mercure Ballarat. Please accept our apologies for the hot water issue. THis was out of our control due to works by the local water authority. We do hope to have the opportunity to welcome you back again. Sincerely, Simon Monk General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 238 reviews 9.4/10 Location
  • 652 reviews 6/10 Room
  • 379 reviews 8/10 Service
  • 20 reviews 5/10 WiFi
  • 202 reviews 5.8/10 Cleanliness
  • 153 reviews 8.2/10 Breakfast
  • 113 reviews 4.3/10 Vibe

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