Hôtel Mercure Paris Saint Cloud Hippodrome

The room was fine & clean, but not many amenities. Quite forgettable experience, not bad but also not enjoyable. Internet connection was really bad, this is unacceptable in 2019

The hotel is non accommodative to other guests. All the TV channels are in French. At least change the bedding once when a guest stays for a week. And on some days I could see my room was not cleaned except to make the bed. The breakfast menu as well could be improved.

The room was cozy. The restaurant was great, food was delicious. The receptionist was helpful e.g. ordered me a taxi, when I asked him. One small negativity: the room was very cold. There was a device on the wall, but I cannot figure out how to control it.

Correct

The bed was comfortable, the bathroom adequate, and there was no surround noise from outside, only a bit from inside the hotel. The breakfast was sufficient.

Lovely rooms, friendly and helpful staff, made for a wonderful family weekend in Paris.

Peaceful very professional everything out as I get breakfast sometime clean my room on time love this hotel is pretty pretty damn good hotel

Price - quality not in line. Clean room but little insulation, easy to hear other room (and not becuase person was noisy). In between room door lock damaged. Shower head / water pressure not working properly

The hotel was impossibly noisy until almost 4am...we were playing in a bridge national final...not one of us managed to sleep. Parking...offered...joke...three maybe four places...I suspect occupied by staff. Restaurant closed....but noisy just the same. Partying in rooms.

Reserved parking was not free anymore , forcing us to take a taxi to nierest parking. Staff did not at all help to find a suitable parking In the morning , there was no warm water available , resulting in a true cold shower experience . The staff was also unwilling to provide any compensation. I should go myself to the 'directrice' and complain as the 'directrice' was not reachable.... I wonder if this 'directrice' was also not availble in case of fire in the hotel ...

Brief business trip, comfortable enough but overpriced

Nice bedroom

Not good. I had very poor sleep due to an overly hot room in which I could not adjust the temperature (I was informed by the reception in the morning that the heating for the whole building was on despite it being 25 celsius outside). I opened the window for fresh air overnight but had some disturbance from street noise and was still very hot and uncomfortable in the bed. in the morning, I realised this was also due to the fact there was a plastic undersheet on the bed between the mattress and bottom sheet, something i would not expect to find in a decent hotel. On another note, I was also unable to turn the TV in the room on despite the standby light being on and could find no assistance with this. I also found the wifi speed in the room to be poor. I was on a business trip and needed to access the internet accordingly but each page took 4-5 minutes to load and was just not feasible for work. I did not complain about this but I would not stay here again for this reason alone as this is crucial to my work. This was the first time I was disappointed staying in an ACCOR hotel but I was truly disappointed not only by the room facilities but by the reception staff's disinterest in my concerns. At no stage was I even offered an apology for my discomfort, never mind a solution!

I'm travelling a lot as I'm working as a sale. But this stay was one of the worse since i've been travelling for work. Staff is kind and welcoming but : (1) breakfast is really poor, and croissants are a disgrace for the city of Paris (cooked in the hotel, but probably of low quality): in Paris, you should really buy croissant in a bakery, otherwise, what's the point in going to Paris? (2) When kindly saying to the manager (a blond middle aged woman) that the breakfast was below standards, she just stopped talking to me and walked her own way. Such behavior is simply unbelievable; it's ruining the hard work of the entire staff.