WIFI/Internet Access- Spa for a relaxing stay. Closed August 6, 7 and 8
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Services in the hotel and nearby
Services and practical information
PayingHotel location
Calle San Vicente 6
48001
bilbao
spain
- BILBAO At 14km / 8 miles
- BILBAO ABANDO At 0.55km / 0.34 miles
GPS : 43.263993, -2.927850
Your meetings and events
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| URIBE KOSTA | 44 m2 | 2 m | 50 | 18 | 24 | 33 | 0 |
| KADAGUA | 76 m2 | 2 m | 78 | 24 | 30 | 50 | 0 |
| IBAIZABAL | 95 m2 | 2 m | 90 | 30 | 36 | 60 | 40 |
Our rooms
Standard Room with twin beds
Our Standard Rooms offer a spacious area where guests can work, relax and enjoy themselves, measuring 215 sq. ft. (20 m2) on average and featuring a fully equipped bathroom and twin beds measuring 41" x 79" (105 x 200 cm). No pets allowed.
Standard Room with a double bed.
Our Standard Rooms offer a spacious area where guests can work, relax and enjoy themselves, measuring 215 sq. ft. (20 m2) on average and featuring a fully equipped bathroom and double bed measuring 59" x 79" (150 x 200 cm). No pets allowed.
Family Room
Family Rooms for 2 adults and 2 children have a double bed or two single beds and a 53-inch sofa bed. The warm decor and spacious room measuring more than 215 sq. ft. will ensure you have a comfortable stay in the center of Bilbao. No pets allowed
Twin Room with folding bed
The Double Room with an additional bed offers space and comfort for 3 guests. Equipped with 2 beds measuring 41" (105 cm) and an additional bed measuring 35" (90 cm). No pets allowed.
Privilege Room with king-size bed
Our Privilege Rooms offer even more space, with an average size of 323 sq. ft., a fantastic king-size bed measuring 79" x 79" and tea/coffee making facilities as well as a full range of courtesy products and a bathrobe. No pets allowed.
Junior Suite
Luxurious 431-sq. ft. (40-m2) room divided into a bedroom, a comfortable lounge and a spacious bathroom measuring 86 sq. ft. (8 m2). Located in the quietest part of the hotel, it boasts modern decor and a king-size bed. No pets allowed.
- 138 rooms
- 100% non-smoking hotel
- 3 rooms for people with reduced mobility
- Extra bed in room for child
- Extra bed in room for adult
- Baby bed
Our restaurants and bars
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The hotel's cafeteria bar, located on the second floor, offers guests a peaceful, relaxing space to enjoy a break. A small range of snacks is available.
Our guest reviews for
Mercure Bilbao Jardines De Albia
100% genuine reviews from our guests
Find out more
Certificate of excellence 2019
Dear Song, Thanks for taking the time to review your visit to our hotel. We appreciate your positive comments and are pleased you had a good stay overall. Please do not hesitate to ask us for any additional items in your room, and we will happily provide it. We regret that you were disturbed by our other guests. All our windows are triple glazed so our guests don't usually experience any disturbances. However, please do not hesitate to contact Reception so that we may take appropriate action with the required discretion if necessary. We look forward to welcoming you again. Kind regards, Sito Pons, General Manager
Dear Guest, Thank you for taking the time to share your valuable review. We are happy that the room was to your liking. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Our dedicated team always aims to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We assure you that we try to inform all the guests regarding the parking price upon arrival. Also, the information is on our web site. We do try to maintain our prices competitive. However, we have taken note of your remarks. We hope to welcome you back. Best wishes, Sito Pons, General Manager
Dear Guest, Thanks for posting such a great review of your time at Mercure Bilbao Jardines de Albia. Our hotel aims to provide a memorable experience, and we are delighted that we were able to exceed your expectations. We look forward to seeing you again in the future. Best regards, Sito Pons, General Manager
Dear Guest, Thanks for taking the time to review your visit to our hotel. We appreciate your positive comments, and we are pleased that you had a good stay overall. However, we regret that you were disturbed by some outside noise during your stay. Our windows are currently double glazed, but please don't hesitate to call us to share more information and we will do our best to rectify the situation. We hope to be able to welcome you back on a future occasion. Kind regards, Sito Pons, General Manager
Dear Tomek, Thank you for taking the time to review your stay with us. While we are glad to hear that you found the hotel's location and facilities to be convenient, we are sorry to hear of the noise issues experienced. We encourage guests to let us know of issues such as these so we can find an immediate solution, our team are always happy to offer a quieter room should one be available. Nevertheless, we are pleased that you enjoyed your spacious room. We hope to be able to welcome you again for an improved stay. Kind regards, Sito Pons, General Manager
Dear Thierry, Thank you for taking time to review your recent visit. We are glad that you had a good stay. However we are sorry for the inconvenience caused due to the noise. Our team are always available to offer an comfortable solution. We hope to be able to welcome you again. Kind regards, Sito Pons, General Manager
Dear Ustede, Thank you for your review. It’s great that you had a lovely stay with us and that your expectations were met. We are grateful for your recommendation and look forward to welcoming you back again in the future! Best wishes, Sito Pons, General Manager
Dear Valeriereddan56, Thank you for this lovely feedback. We work hard to meet our guests' expectations and we’re happy we hit the mark for you. It's great to hear that our team made such a positive impact on your stay with us. It's a reward for us every time we receive a review like yours! We look forward to welcoming you back on a future occasion. Best wishes, Sito Pons, General Manager
Dear Guest, Thank you for taking the time to share your valuable review. We are glad that you enjoyed your experience overall as well as the friendly service provided by our team and the wide selection on offer on our breakfast buffet. However, we are sorry to hear that your room was not entirely to your expectations. We encourage our guests to let us know of any issues during their stay so that a quieter, more comfortable room can be found, subject to availability. We have also duly noted your comments regarding the shower. Nevertheless, we hope to be able to welcome you back again for a more pleasant experience in the future. Kind regards, Sito Pons, General Manager
Dear Stephen, Thank you for your kind review. Our hotel aims to provide a truly unique experience and we are delighted that we were able to exceed your expectations. We look forward to welcoming you back in the future. Kind regards, Sito Pons, General Manager
Dear Guest, Thank you for such a positive review. We are delighted that you had a very enjoyable stay and that our location was ideal for you. Our team members always go out of their way to ensure they deliver the best service possible. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Thank you for appreciating our high standards and our bathroom facility. We look forward to welcoming you back. Best regards, Sito Pons, General Manager
Dear Guest, Thank you for such a positive review. It is rewarding to know that you enjoyed so many aspects of your stay with us, from our convenient location to your spacious accommodation as well as our friendly service. We are pleased you were able to make the most of our tasty breakfast buffet, an ideal way to help start the day. We look forward to welcoming you back again in the future. Best wishes, Sito Pons, General Manager
Dear Guest, Thank you very much for this kind review. It is pleasing to know that you appreciated our central location and convenient onsite parking option. We work hard to ensure that our guests have a memorable stay and we are delighted that we achieved this for you. We look forward to welcoming you back. Best wishes, Sito Pons, General Manager
Dear Guest, Thank you for taking the time to review your stay with us. It’s a pleasure to read that our location was ideal for your needs. However we regret you were not satisfied our parking prices, we would like to believe that our parking rates are competitive in the local area. Please do not hesitate to contact our team at the time for any concerns with the air conditioning. We look forward to welcoming you back again in the future. Kind regards, Sito Pons, General Manager
Dear Thousewhodo, Thank you for the feedback regarding your recent stay. We are glad to hear that you appreciated our location. However, we are disappointed to read that you were not fully satisfied with our breakfast and would like to know more and welcome any suggestions. We regret any inconvenience with air conditioning or cleanliness in your room and encourage guests to notify our team with any such issue so that we may correct them immediately. We hope despite these issues that you will have the opportunity to visit us again so that we may improve the experience for you. We hope you'll give us the chance to offer you an improved experience in the future. With best wishes, Sito Pons, General Manager
Dear 105Alishab, It's rewarding to read your positive feedback about your recent stay. We are happy that your room and our breakfast buffet was to your liking. Our team members always go out of their way to ensure they deliver the best service possible. We look forward to welcoming you back again in the future. Best wishes, Sito Pons, General Manager
Dear Noreen, Thank you for taking the time to share your feedback. We are pleased that our location nearby public transport helped make your stay so memorable and that you enjoyed our delicious breakfast selection. However, we do regret that your room was not entirely to your liking and have taken note of your comments in this regard. We also apologise if you had any difficulty when manoeuvring in the parking of our establishment. We hope that you will return for another pleasant stay. Best wishes, Sito Pons, General Manager
Dear Wendy S, Thank you so much for your positive feedback. We appreciate your kind comments about our team who work hard to meet your expectations. We are very pleased we were able to tempt your taste buds with our delicious breakfast buffet and hope it helped start your day off just right. We look forward to welcoming you back again in the future. Best wishes, Sito Pons, General Manager
Dear Nanette, Thank you for such a positive review. We are thrilled that you enjoyed so much of our hotel, from our privileged location to our dining selections. The information you have given not only encourages us to continue to uphold our high standards but is also very useful for our future guests. We are tuly grateful that you appreciated our efforts to make your stay as enjoyable as possible. We hope that you will return in the future. Best regards, Sito Pons, General Manager
Dear Paulkay, Thank you for reviewing your stay at Mercure Bilbao Jardines de Albia. We are pleased to hear that you enjoyed your stay with us, especially our ideal location and parking facilities. Our team works hard to ensure the comfort of every guest, so your kind feedback is truly rewarding and will inspire us to keep up the good work. Your complete satisfaction is always our top priority. We look forward to welcoming you back in the future. Kind regards, Sito Pons, General Manager
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