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ibis Styles Reading Centre Hotel 3 stars

Customer review rating 3.4/5 1,294 reviews

ALLSAFE approved hotel

ibis Styles Reading Centre
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+ 16 Services

Hotel extras

  • An ALLSAFE Clifton Environment Service certified hotel

  • 10-minute walk from Reading railway station

  • Excellent access to M4 motorway

  • On-site bar and restaurant offering a choice of meals

  • Situated next to Oracle shopping centre

Hotel location

ibis Styles Reading Centre

4 - 8 Duke Street
RG1 4RY reading
united kingdom

Tel: +441189583455

Fax: (+44)1189504450

Check-in from 14h00

Check out up to 12h00

  • RAIL AIR :  READING STATION

  • By plane

    HEATHROW At 41.52km / 25.8 miles

  • By train

    READING CENTRAL At 0.8km / 0.5 miles

GPS :51.454668, -0.968949

Companies

  • BG GROUP 4.18 km / 2.6 mi
  • CAPITA 7.4 km / 4.6 mi
  • CISCO SYSTEMS 5.95 km / 3.7 mi
  • FOSTER WHEELER 5.79 km / 3.6 mi
  • FUJITSU 16.09 km / 10.0 mi
  • HUAWEI 6.12 km / 3.8 mi
  • MICROSOFT 4.18 km / 2.6 mi
  • NETWORK RAIL 1.13 km / 0.7 mi
  • ORACLE TECK 4.18 km / 2.6 mi
  • PWC FINANCE 1.53 km / 0.95 mi
  • SSE 1.61 km / 1.0 mi
  • SYMANTEC TELECOMS 5.92 km / 3.68 mi
  • THAMES WATER 0.8 km / 0.5 mi
  • YELL COM HIBU 1.61 km / 1.0 mi

Hotel services

Royal Tandoori Indian Restaurant

Step into Royal Tandoori for an authentic taste of South Asia. With beautiful artwork adorning the walls and skilled chefs running the kitchen, your dining experience will be rich in aromas, colours and tantalising tastes.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
Meetings/Events
  • 2 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 52 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 52 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Queens Road Car Park
    • Near the property
Well-being
  • Novotel Reading Centre
    • Nearby
Boutiques/shopping
  • Shopping mall

Your meetings and events

'With two meeting rooms to choose from, we're able to host a range of conferences and professional get-togethers. Talk us through your needs and we'll set you up with all the equipment you require, plus free fibre Wi-Fi as standard.Located on the ground floor, the Eton Room is ideal for interviews or smaller meetings.

Room descriptions and layouts

meeting rooms

From 1 to 80 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews for
ibis Styles Reading Centre

100% genuine reviews from our guests

Find out more

ALL Rating 3.4/5

1,294 reviews

TripAdvisor Rating 2.5/5

411 reviews

Complaint already put though

Customer review rating 0.5/5

Lucy Solo - 18/10/2021 Confirmed reviews ALL

Reminder of your request: Theme: Your hotel experience Reason: Compliments after a stay Brand: IBS Hotel Country: UNITED KINGDOM, Reading Hotel name: ibis Styles Reading Centre Comments: Arrived to be told they were just about to call Me to say my room had been double booked apparently your Internet was down! Pointed out the hotel had contacted me about my stay and that excuse wasn't going to work. Offered hotel miles away as replacement advised unacceptable and they can get me into the other ibis in Reading center, only to be advised this was full, I checked on your website to find there were rooms coming up in both locations! After some time a room suddenly was found In the location I had booked! When I got into the room I was appalled, it stank of smoke, the floors were filthy and the whole standard was poor. On route out I came upon a group of men who had also made a booking only to find only 2 rooms had been reserved for them. The lady again said Internet had been down for a week (quoted 2 days to me but hey when making excuses whats a few days here and there) the group advised that was fine but they all booked at same time so how would 2 rooms be booked if the booking didn't come through!!!! Upon my arrival back at the hotel I was shocked to find men asleep in the corridoors, I'm guessing more people effected by your shocking lack of service. The hotel is not covid compliant! And was dirty I'm requesting a full refund for this shocking service and hope you take steps 6o sort the hotel out I have photos I can share with you but your form does not allow them to be attached for so unknow reason

DIrty & smelly room

Customer review rating 1.0/5

Z B. Business - 18/10/2021 Confirmed reviews ALL

Our room was not made up when we arrived... replacement room stank of smoke & cleaning chemicals... net curtains stained and smelled of smoke -- lasting over our 2-night stay. We were told couldn't change rooms as completely booked. Bathroom fan was incredibly loud & needed repair. "Breakfast" was only a coffee & tea maker.

Rubbish

Customer review rating 0.5/5

Raj L. Business - 15/10/2021 Confirmed reviews ALL

Very poor, no WiFi, no soap or shampoo, tv was crap

Location is good, but room was bad.

Customer review rating 1.5/5

Ahmad A. Business - 14/10/2021 Confirmed reviews ALL

The lcation is great, the reception service was good, the room was bad no heating the wall papers are poping out the wall, bathroom there was no soap, and no shower gel , and floor was dipping.

Towm centre ,awesome and friendly and elpful staff

Customer review rating 4.5/5

R.a Business - 13/10/2021 Confirmed reviews ALL

Room could do with a refurb ,missing some amenities but not the end of the world but the staff make the difference at this hotel they are really friendly and helpful to everyone amd have time to assist. Staff at this hotel is the game changer

adequate

Customer review rating 3.0/5

Anonymous Business - 07/10/2021 Confirmed reviews ALL

Booked a double but only a single available. Was offered discount in restaurant but had already eaten. Shower temp control stuck at hot. TV remote batteries flat. Staff friendly.

Service a requires to be updated

Customer review rating 2.0/5

Chris W. Business - 07/10/2021 Confirmed reviews ALL

Front dest: Poor Breakfast: Novel idea with bags however limited choice. Plumbing in room: needs to be sorted. Late check out @ 1400hrs is great however cleaners knocking you up, requesting to clean room no benefit of late stay,

If the WiFi had been working it would have been a 10

Customer review rating 3.0/5

Maria D. Solo - 26/09/2021 Confirmed reviews ALL

Everything was exactly as I expected and paid for apart from the WiFi not working. The paper bag breakfast collection was a great idea given the current covid restrictions. I actually think it’s a good idea to go forward with post covid. The lack of WiFi was a major problem for me on this visit.

Well located, ok stay

Customer review rating 2.5/5

Christian R. Solo - 25/09/2021 Confirmed reviews ALL

Room far too hot, although there was a plug in fan this just blew the hot air around. Not able to open the windows. View from room less than desirable, looking out to the opposite building which was run down and rooftop full or litter.

Well located with friendly staff but very tired rooms

Customer review rating 2.0/5

Anonymous Couples - 25/09/2021 Confirmed reviews ALL

Hotel was well located and staff were very friendly and accommodating. Our room was very very tired, the carpet and curtains were terribly stained and the room smelt very musty and stale. Bathroom was clean and usable but the bedroom needed updating.

Run down hotel

Customer review rating 1.0/5

Anonymous Couples - 18/09/2021 Confirmed reviews ALL

The hotel needs updating it was dirty and run down

Terrible Customer Service. Staff are poorly trained. Doesn't feel like Accor brand.

Customer review rating 0.5/5

Mal M. Business - 14/09/2021 Confirmed reviews ALL

I visit allot of hotels. Mainly Accor Hotels. I am a platinum member. I have stayed at all of them many times. All staff in the other hotels around Reading are knowledgeable, helpful and friendly. Here on 3 seperate occasions I witnessed very low levels of customer service. Very disappointed as it is letting the Accor brand down. They are not trained or able to do anything that I requested.

Well located, excellent customer service

Customer review rating 4.0/5

Vikash S. Friends - 13/09/2021 Confirmed reviews ALL

Nothing was to much trouble, would definitely choose again

Good location

Customer review rating 2.5/5

Jane B. Couples - 12/09/2021 Confirmed reviews ALL

Room ok Didn't realise it was a takeaway Breakfast. Not happy Not happy with having no coffee making in room

Meh

Customer review rating 3.5/5

Sam Friends - 04/09/2021 Confirmed reviews ALL

Lack of a good breakfast was disappointing. Came in a paper bag, I felt like a child being given rations. The muffin was like sand, everything was like warm and I had a disgusting apple. The bedroom was decent and the bed was comfy. The shower head in my bathroom couldn’t be adjusted because of the extractor fan above it. But for the price I paid I should have expected such.

Disappointing

TripAdvisor rating 2.0/5

156debbied 03/09/2021 TripAdvisor review

I have stayed here on quite a few occasions over the years (and last time in 2020 gave a glowing review). This stay however did not live up to expectation - the actual room was clean but I literally had no sleep on both nights due to what appeared to be air conditioning units making an incredible noise outside. My window overlooked a pile of rubbish (not just a few carrier bags worth, but a large heap). This appeared to include multiple Pot Noodle cartons, milk cartons and general trash that had been thrown out of windows opposite! On arrival I was told there were no kettles in rooms 'because of Covid' ??!! I have stayed in hotels multiple times recently and no other brand encountered has this policy in force. The Covid 'Breakfast in a Bag' was a diabetic nightmare ( Frosties with carton of longlife milk, chocolate muffin, overtly sweet longlife yogourt - nothing like the description of what would be on offer left on a sheet of paper in the room). The only consolation was that all the staff were cheerful, helpful and pleasant.

Well located, but room could really do with some tlc.

Customer review rating 3.5/5

Millie Friends - 29/08/2021 Confirmed reviews ALL

Lovely staff, but room could really do with some tlc. Lots of paint chips and marks everywhere. Some lights didn’t work either.

Terrible room

Customer review rating 0.5/5

Stephanie Business - 26/08/2021 Confirmed reviews ALL

Cigarette burns, whole in the bathroom wall, stained carpet and unpleasant smell. Tried changing my room, but was told that hotel was fully booked

Good location

TripAdvisor rating 3.0/5

Dalmatian D 22/07/2020 TripAdvisor review

Reception extremely friendly and helpful. Room was a nice size but unable to use air con due Covid and due to it being hot it was not the most comfortable at night. A fan was provided but it had no swing function and we were a family using two beds. Facilities mostly OK although TV remote did not work very well. Bed comfortable and pillows fluffy. We got a breakfast bag which was nice. Location was excellent.

Delightful Stay

TripAdvisor rating 5.0/5

156debbied 29/02/2020 TripAdvisor review

All staff I met were friendly, helpful and professional (two young men on reception and the lady supervising breakfast). I had previously stayed at this hotel some time ago in a Solo room. I have mobility issues and that room had been quite difficult so this time went for the Queen Room which was perfect for my needs. Room was warm, clean and cosy, and also quirky (in a good way!) due to the Styles branding. Breakfast was superb with every possible item of a continental breakfast available, from pastries to cheeses, quality meat, multiple types of bread, fresh fruit, yogurt, yogurt drinks, individual mini packets of cereals/ muesli, tea and fruit infusion sachets, coffee etc. Absolutely excellent and the fact that it is included in the room price is incredible. Really could not fault any aspect of my stay

Dear Debbie, We very much appreciate your comments regarding your stay at the Ibis Styles Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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