Novotel Suites Yogyakarta Malioboro

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Novotel Suites Yogyakarta Malioboro

Customer review rating (ALL Rating) 4.7/5 337 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Within walking distance of the famed Malioboro street.

  • Strategically located near Yogyakarta railway station.

  • A short walk to Malioboro Mall and other major shopping centers along Malioboro Street.

  • Near tourist attractions such as Vredeburg Monument, Yogyakarta Palace and Tugu Monument.

  • Only minutes by foot from Governors, Legislatif and the Tourism Board Office.

Hotel location

Novotel Suites Yogyakarta Malioboro

Jalan Malioboro 52 58, Suryatmajan, Danurejan
55001 YOGYAKARTA
Indonesia

  • By plane

    ADISUTJIPTO AIRPORT At 9km / 5 miles - Shuttle paying

  • By train

    TUGU TRAIN STATION At 1.1km / 0.68 miles

GPS:-7.792807, 110.366704

Companies

  • BANK INDONESIA 2.3 km / 1.43 mi
  • BNI 1.9 km / 1.18 mi
  • DINAS PARIWISATA 2.8 km / 1.74 mi
  • DPRD DIY MALIOBORO 0.2 km / 0.12 mi
  • KANTOR GUBERNUR DIY 1.5 km / 0.93 mi
  • KANTOR POS BESAR 1.9 km / 1.18 mi
  • PERTAMINA BRANCH 1.4 km / 0.87 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE Non contractual photo

The restaurant is open 24 hours a day. We serve freshly prepared meals with large choices of Asian and International cuisine featuring à la minute cooking. Perfect for breakfast, lunch and dinner.

Your meetings and events

Enjoy an immersive experience in the heart of Yogyakarta city. Our 5 meeting rooms can host up to 50 guests, while our Ballroom can fit 600 guests. Our experienced professional team at Novotel Suites is on hand to meet every need.

Room descriptions and layouts

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

Enjoy sleek comfort and spaciousness in our 34m² room. Equipped with a 55" Smart TV and microwave. Relax, get some work done and take full advantage of of our facilities during your stay.

Our guest reviews

Our guest reviews for
Novotel Suites Yogyakarta Malioboro

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  337 reviews

TripAdvisor Rating  4.5/5  108 reviews

Certificate of excellence 2022

Excellent service, good location & spacious room

Customer review rating 4.0/5

Anna L. Families - Confirmed reviews ALL

This is our 2nd stay in Novotel Suites Malioboro and still satisfied with the service. Really love to stay here! Good location, easy to go anywhere. Excellent service, the staff is very fast response from the first time we came looking for the park until check out process. Will be stay here again if we're back to Jogja....❤❤

Dear Ms. Anna L. G., We very much appreciate your comments regarding your stay at the Novotel Suites Yogyakarta Malioboro and thank you for trusting us as your second home with your family when you are away from home. It is always a pleasure to receive positive feedback for our valued guests because I am sure that this feedback will serve as an encouragement to all of us since we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Fitria Ariani Guest Experience Manager

Strategic place to stay considering the heavy traffic.

Customer review rating 4.5/5

A. Families - Confirmed reviews ALL

An absolutely comfortable stay. Room is spacious enough, although the layout is kinda awkward . Minus point is sharp objects i found by the end of the carpet next to the hallway. I think it was some sort of the end of carpet staples?! Please kindly look into it as it might hurt other people

Dear Ms A. Thank you for your feedback. Knowing that it is not a perfect stay for you, we then will make improvements. Here, we have taken note of your comments. We do really appreciate it and will work to fix what lack from our service. We sincerely hope to be able to welcome you back whenever your travels bring you to Yogyakarta again. Sincerely, Management

Strategis

Customer review rating 5.0/5

Anna Families - Confirmed reviews ALL

Strategis Very homey Excellent

Dear Ibu Anna Y., We very much appreciate your comments regarding your stay at the Novotel Suites Yogyakarta Malioboro. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. We also love to hear that you could experience the opportunity to stay in our hotel during high season and having a great time staying with us. Perhaps on your spare time, you could also share another good review in TripAdvisor about your stay experience to help others through this link: https://bit.ly/39O6mQx Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Waiting forward to see you again in Novotel Suites Yogyakarta Malioboro. Sincerely, Fitria Ariani Guest Experience Manager

Well located

Customer review rating 4.0/5

Dini S. Families - Confirmed reviews ALL

Good n clean room, nice service, well located

Dear Ibu Dini s., We very much appreciate your comments regarding your stay at the Novotel Suites Yogyakarta Malioboro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Waiting forward to see you again in Novotel Suites Yogyakarta Malioboro. Sincerely, Fitria Ariani Guest Experience Manager

Good Location and Great Taste

Customer review rating 5.0/5

Indra B. P. Families - Confirmed reviews ALL

Actually I had long time to wait the three rooms that I booked, but the reception Sita (If I'm not mistaken) so warm and escort me to the waiting room to wait the rooms ready. What I remember the most is the breakfast menu,Gudeg is so flavorful and has many option with great taste. The one that need to change is the apple (not in a good condition) Miss Ari also very warm, asking about the room condition and stay experience, great Job all the team. Overall I will come back and recommend to my family and colleague.

Dear Mr. Indra, We very much appreciate your comments regarding your stay at the Novotel Suites Yogyakarta Malioboro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Nice hotel in the Centre of Yogyakarta

TripAdvisor rating 5.0/5

TriBandung_Indonesia TripAdvisor review

The Hotel is quite new. If you want to stay around Malioboro, Novotel is the perfect place. Room spacious and clean. The Staff was very friendly and helpful. Check in and out very quick and smooth. Like to walk around the Hotel. Mall Malioboro just in front of the Hotel. but if you hire car in "Lebaran season", it's heavy traffic jam to enter and out from the Hotel. I'll come again not in Lebaran season. The price a bit high in Lebaran season.

Dear TriBandung_Indonesia, Thank you so much for the 5 bubble review of Novotel Suites Yogyakarta Malioboro. It was very delightful to read that you were enjoying your stay with us. We appreciate your wonderful and encouraging feedback, I will definitely share this good comment to the team. We look forward to welcoming you back in the near future, with better experience. Kind regards, Fitria Ariani Guest Experience Manager

Good stay in the centre of Yogyakarta

Customer review rating 4.5/5

Tri Families - Confirmed reviews ALL

The location is really good. If you want to go to marlioboro area, Novotel is the perfect hotel. Marlioboro mall just in front of the hotel. The hotel is new, the room is spacious and clean. The staff very kind and helpfull, Check in and check out was quick and smooth. The breakfast with many kinds of food. The gudeg (typical food in yogyakarta) was delicious. Like the hotel....will come back again. Just one, in Idul Fitri season, if you rent car, you must put special efford to come and out from the hotel. The traffic is terrible.

Dear Mr. Tri, We very much appreciate your comments regarding your stay at the Novotel Suites Yogyakarta Malioboro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

New hotel with well trained staff

Customer review rating 4.5/5

Sumantri I. Families - Confirmed reviews ALL

This is my first time staying in this hotel. A bit surprised that all the staff that I met were very kind and helpful. Hotel area and room are very clean. Well done Ms Novi Soesanto, you have a good team. Thank you very much.

Dear Sumantri, We very much appreciate your comments regarding your stay at the Novotel Suites Yogyakarta Malioboro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was just okay

Customer review rating 3.0/5

Crusli Families - Confirmed reviews ALL

Housekeeping need to be proactive in putting all the amenities basics. Like, a third towel. We book as family of three. But we had to request for a third towell, realizing it only when about taking a shower.

Dear Chaempy, Thank you for taking the time to tell us about your experience at the Novotel Suites Yogyakarta Malioboro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

Nice located

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Nice located,near everywhere,my children so happy stay at this hotel,love it,..

Dear S., We very much appreciate your comments regarding your stay at the Novotel Suites Yogyakarta Malioboro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Nice place

Customer review rating 4.5/5

Ikhsan Friends - Confirmed reviews ALL

Nice option to stay while in Yogyakarta, located near the heart of Yogyakarta.

Dear Mr. Ikhsan, We very much appreciate your comments regarding your stay at the Novotel Suites Yogyakarta Malioboro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Spacious room, pleasant service, unforgettable memory of 1 night staying

Customer review rating 4.5/5

Tommy R. Families - Confirmed reviews ALL

Will be back someday for another trip to jogja

Dear Mr. Tommy , We very much appreciate your comments regarding your stay at the Novotel Suites Yogyakarta Malioboro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Every bit is satisfying

Customer review rating 4.5/5

Ivo Families - Confirmed reviews ALL

Nice and clean room, big screen TV. Good service. Nice location, good parking management

Dear Ivo, We very much appreciate your comments regarding your stay at the Novotel Suites Yogyakarta Malioboro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Enjoyable Stay at Novotel Suites Malioboro

Customer review rating 5.0/5

Restu Couples - Confirmed reviews ALL

Spacious room, clean and well maintained. A very strategic hotel location. Delicious food on breakfast and rooftop cafe. Thank you Pak Rey at F&B service, Pak Sigit at the pool, Pak Leo and Pak Aris for the hospitality. We will come back for sure!

Dear RESTU B., We very much appreciate your comments regarding your stay at the Novotel Suites Yogyakarta Malioboro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 4.0/5

Maria D. Business - Confirmed reviews ALL

Really comfy room.. Located near malioboro street.

Dear Ms Maria D., We very much appreciate your comments regarding your stay at the Novotel Suites Yogyakarta Malioboro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfort

Customer review rating 3.5/5

Yusvi A. Business - Confirmed reviews ALL

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Dear Mr. Yusvi, Thank you for taking the time to tell us about your experience at the Novotel Suites Yogyakarta Malioboro. I A. sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fitria Ariani Guest Experience Manager

Novotel Suites is sweet

TripAdvisor rating 5.0/5

Loethano S TripAdvisor review

I stayed with family for one night but the experience is long term. I enjoyed the stay. Very recommended to stay without driving. Problem is parking area is limited and Malioboro street is always crowd. Other than that I will stay again with Novotel Suites.

Dear Loethano S, We really appreciate the time you have taken to share your experience. It is exciting to learn that you had a memorable experience with your family. Thank you for helping other travelers find a perfect accommodation for their upcoming stays in Yogyakarta. It would be a pleasure to welcome you back again soon. Best regards, Novi Soesanto General Manager

Bad experiences

TripAdvisor rating 2.0/5

albertgunawans2017 TripAdvisor review

So disappointed with the check-in process from the front desk team because the room was not available yet. Plus inconvenience & unhelpful from the frontline team - difficulty to get a car-parking space and to access to the hotel lobby because they allowed a driver to park the car literally in front of the lobby on the opposite direction which blocks other guests to drive in and out and at that time after check-out; I was in a hurry to get to the airport and almost late because of the waiting. But two-thumbs up for the food and beverages team (during breakfast).

Dear Mr. Albert Gunawan Sutanto, Thank you very much for your candid review of your recent stay at our hotel. I greatly appreciate your comments about the check in and departure experiences. I am sorry that we could not accommodate early check in for both of the rooms due to increase in hotel occupancy recently. However, we hope you were satisfied enough with the first room and a hospitality room that we provided on your arrival. Your experience related to the blocked access to exit the drop off area due to another car that was having a flat tire and needed change has been shared to our security team to be made inquiries into, hoping that such issue will not happen again in the future. Thank you for your loyalty as an Accor member and I do hope that you will give us an opportunity to serve you better in the future. Best regards, Novi Soesanto General Manager

BAD SERVICES

TripAdvisor rating 1.0/5

virginia7711 TripAdvisor review

Bad services event the duty manager already now that we are member platinum accor, they keep say already do the best but they only upgrade me 1 room from 2 room that i booked, welcome drink only give once and don't have executive lounge , they give me 2 room with smoking room only treat with ozone but the smoke smell is still have and the sliding door is jammed and the staff is no polite serve us with no choice they dont treat me well as platinum member , i am so dissappointed when i inly request late check out until 2-3 Pm , duty manager keep call me check out at 12:30pm , i've never treat like this, they don't want know about my parents need bed for take a rest before we go back to Semarang by car and my 2 childreen is still have online class. The duty manager keep call me to move into 1 room , i can't imagine how can they treat platinum member like that???? We pay expensive for the member fee !!!! Please treat us well!!! For you now the room have many mosquito and the pillow smell bad , no pillow cover protection , there is smell somebody sweat smell no good, and the towell smell no good and can not absorb water hotel changed the brand of the towell from accor standard dan the pillow too !!!! They think they still have many customer from goverment project and keep arrogant. And goverment project give their employee for free so nobody complain , but we are platinum member pay the cost for membership, please consider and apreaciate platinum member !!!!

Great Location, Excellent Service

TripAdvisor rating 5.0/5

Fennyarief TripAdvisor review

Hotel located at the heart of Malioboro which is very great, however, we were not aware that there will be a road closure on that particular night and we had trouble trying to go back to hotel after eating out for dinner. The Hotel should informed us about this and provide us with map of alternate route in advance. Overall this hotel is really great, brand new, very clean, I like the little pantry with microwave in the hotel, with current covid situation, I can re-heat food before consuming it.

Dear Fennyarief, It was a pleasure serving you. Thank you so much for your positive feedback and good vibes. I'm glad you had a memorable experience with the cleanliness and apartment style in-room facility. Thank you for also highlighting the Malioboro street closure that has been implemented since the end of last year on a daily basis. We will further communicate this issue with the Front Office team, to better inform guests with the existing alternative map. We're happy that you're happy, and we're looking forward to your next visit. Best regards, Novi Soesanto General Manager

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