Hotel - ibis Styles Makkah
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Makkah Hotel

4.0/5 51 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • Late Check-out (Paying)

Catering

  • Breakfast
  • 2 restaurant(s)

Business services

  • 1 meeting room(s)
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Hotel location

Your meetings and events

ibis Styles Makkah Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LOBBY LOUNGE 0 m2 0 m 0 0 0 0 0

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 286 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Automatic air control
    • Free in-room mineral water
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.2/5 ALL Rating 352 reviews

Our guest reviews for
ibis Styles Makkah

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 51 reviews
Adham Solo - 16/11/2019 Confirmed reviews ALL
« Very good »

Very good experience with this hotel

Ahmed E. Couples - 02/11/2019 Confirmed reviews ALL
« low flow in hotel = bad service »

it was very low quality in service due to low flow in hotel, bad breakfast quality not as usual

Dr. A. Friends - 01/10/2019 Confirmed reviews ALL
« Wonderful place, wonderful staff staying »

Comfortable and feel as your home

Anonymous Families - 27/09/2019 Confirmed reviews ALL
« Good jealousy »

On the day of arrival there was no email or call to confirm my arrival and time of arrival and when arriving on the day of arrival at 2 pm The hotel was busy to the maximum degree in addition to the fact that my reservation for the two rooms was not ready, which made me wait for the reception, knowing that I have a golden Accor card I was able to enter early but unfortunately the membership did not serve me as expected knowing that the golden Accor has the advantage of VIP service but I did not go out with great regret

Waleed K. Families - 25/09/2019 Confirmed reviews ALL
« Extremely - Worst Experience Ever in any Hotel! »

I'm Accor Club Member, reached Silver by now. However my experience with ACCOR Brand Hotels are always good but this time, IBIS Styles Makkah Hotel disturbed my whole stay. Very Bad Service - No ONE cleaned our room in 2 days stay. Room Service - Responsible, refused to clean the room We Called the Elevator and Room Service Responsible took the elevator which we called and he even didn't bother that we were getting late for Prayer! Worst Experience @ Breakfast Restaurant. Egyptian guy who was responsible disrespected my wife and kids, because my son took 2 apples. He Said, Taking 2 apple is not allowed. i would say, how can you even think to stop a child taking 2 apples??? If 2 apples Cost Money, he should have written in my room account and I could have paid while check out. there is no need to disrespect my family!!! Highly unprofessional behavior from the Hotel Staff! Duty Manager Name: Hani Baksh, he Promised me to take this up but i'm sending him reminders and he is not responding to my messages! I WILL NEVER STAY @ YOUR IBIS STYLES AGAIN!!!

Cynthia Families - 24/09/2019 Confirmed reviews ALL
« Good budget hotel »

Small quad rooms compared to description which did not match what I got. But clean room, and nice bathroom. Fluffy towels and comfy beds. Lacks prayer mats. Room service or cleaning staff never answer the phone. Breakfast was simple, but good, Arabic style. Except for the croissants which are yucky.

A. A. Families - 23/09/2019 Confirmed reviews ALL
« Our overall experience was good, but can be better »

My check in was not as smooth as expected. I had booked of Accr Hotel site to pay with my points, but the officer at checkin counter did not know what it was all about. I ended paying more than what I planned for the trip. The reception could be far better. The reception staff rarely stay on their desk, rather they choose a room nearby and come out when a client shows up. They do not respond to know calls, so u have to come downstairs to everything you need. My view is that the management of the hotel, not necessarily the staff, need a lot more to do, so as the hotel can attain it's full potential as a true 3-Star hotel. (All what is need is on ground, I think the management is not harnessing well their available resources. I had to hold down the electric kettle in my room till.it boils. I requested for a change and I was dumbfounded by the response, as they said all kettles in the hotel are like that!!! After a slight glitch on our eligibility for "breakfast", everything was promptly resolved with apology by the supervisor of the restaurant. Their meals were very good and restaurant staff were helpful. The bus transport to and from Haram is spot on, very comfortable and timely. I'll score the hotel 85% here. While the bathroom was very small and shower is the too small, it was very clean and towels were sparkling white. The room was clean and I was delighted the it was allergen free (beddings, pillow, AC vent). None of us had itchy eye, nose, ear or skin while staying there. Score here is 100% by meeting and exceeding expectations.

Adeeb A. M. Families - 23/09/2019 Confirmed reviews ALL
« Experience at Ibis styles »

It was great experience at ibis i am regular customer of it, whenever i come to Makkah i stay at ibis, one thing that i didn't like sometimes i don't get the parking in the basement thats it but overall experience is good totally satisfied even with the staff also. Main thing that everybody want to have is WIFI if hotel's wifi is good everyone get happy and satified so big congratulations for ibis management and team doing great job my best wishes for ibis.

Family - 23/09/2019 TripAdvisor review
« Good but can be better »

My check in was not as smooth as expected. I had booked of Accr Hotel site to pay with my points, but the officer at checkin counter did not know what it was all about. I ended paying more than what I planned for the trip. The reception could be far better. The reception staff rarely stay on their desk, rather they choose a room nearby and come out when a client shows up. They do not respond to know calls, so u have to come downstairs to everything you need. My view is that the management of the hotel, not necessarily the staff, need a lot more to do, so as the hotel can attain it's full potential as a true 3-Star hotel. (All what is need is on ground, I think the management is not harnessing well their available resources. I had to hold down the electric kettle in my room till.it boils. I requested for a change and I was dumbfounded by the response, as they said all kettles in the hotel are like that!!! After a slight glitch on our eligibility for "breakfast", everything was promptly resolved with apology by the supervisor of the restaurant. Their meals were very good and restaurant staff were helpful. The bus transport to and from Haram is spot on, very comfortable and timely. I'll score the hotel 85% here. While the bathroom was very small and shower is the too small, it was very clean and towels were sparkling white. The room was clean and I was delighted the it was allergen free (beddings, pillow, AC vent). None of us had itchy eye, nose, ear or skin while staying there. Score here is 100% by meeting and exceeding expectations.

Adham A. Solo - 20/09/2019 Confirmed reviews ALL
« Good »

Good

Wahidin Couples - 08/09/2019 Confirmed reviews ALL
« mr »

good and clean room

Ompunk R. Couples - 27/08/2019 Confirmed reviews ALL
« Good services »

They help me very well to early check. And hotel provide us the bus to go to masjidil haram.

Andang P. Couples - 21/08/2019 Confirmed reviews ALL
« Need much improvement »

Ibis need much improvement, very slow check-in process (need time about 3.5 hours), some facilities in the room not working (e.g. water boiled, reading lamp, etc)

Abdulsalam Families - 05/08/2019 Confirmed reviews ALL
« A. »

I like to stay at ibis Styles Makkah. it's clean and comfortable but the breakfast wasn't worth it. my roommate asked me about breakfast so I didn't recommend it. also, there was a problem with the bus so, that cost me about $10 because we using a taxi to go to the holy mosque

Hani A. Business - 16/07/2019 Confirmed reviews ALL
« Nice for a short time visit »

I have been to this nice hotel last year for short business trip and it was perfect, but this time was not good as it was before! * Not like ibis style around the world!!! * Old furniture * Noisy out side the rooms * Front disk employees need more attention to the customers * Lack of parking spots

Mohamed E. Solo - 13/07/2019 Confirmed reviews ALL

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed E., We very much appreciate your comments regarding your stay at the ibis Styles Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mohamed K. Families - 30/06/2019 Confirmed reviews ALL
« Money value, good service »

I am already member on AccorHotels and every time travelled choose first Accorhotels. Very satisfied with service. Overall is perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohamed K., We very much appreciate your comments regarding your stay at the ibis Styles Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Salman A. Families - 23/06/2019 Confirmed reviews ALL
« Trouble, the wasn’t clean and I have photos for that. »

It was horrible and I will make a bad review about my staying. The staff are not professional and they can’t help the guests to make their trip easy. The room wasn’t clean and they couldn’t clean it and not change it for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Salman a., Thank you for taking the time to tell us about your experience at the ibis Styles Makkah. sorry that your experience did not meet your expectations; At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mohammad U. Families - 16/06/2019 Confirmed reviews ALL
« Very good »

Clean room friendly staff and nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Muhammad u., We very much appreciate your comments regarding your stay at the ibis Styles Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sayyed R. A. Families - 10/06/2019 Confirmed reviews ALL
« Despite advance booking, room was not available on our arrival, we were asked to wait or take three bed room till four bed room is vacated. »

. Shuttle bus service need lot of improvement, there is no fix timing and there is no monitoring on drivers.Only bus was available even during rush hours. - Timing of arrival and departure must be according to prayer time so guest can reach on time for prayers. - Food service at room should be made available for guest as there is no nearby restaurant in the area. - Need to improve maintenance of hotel, some plate number were hanging and not repaired, cover of switches in the lifts are moved and not fixed. Reception staff need more professional training. General Manager is quite active but he need more professional and trained staff to handle operation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sayyed Rayees A., Thank you for taking the time to tell us about your experience at the ibis Styles Makkah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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