Novotel Melbourne Central 4.5 stars

Customer review rating (ALL Rating) 4.3/5 1,011 reviews

Hotel extras

  • ALLSAFE certification.

  • Meeting rooms & events facilities.

  • Pretty Boy Italian Steakhouse Restaurant.

  • 24-hour reception and free Wi-Fi for your convenience.

  • Chromecast in every room.

ALLSAFE approved hotel

Hotel location

Novotel Melbourne Central

399 Little Lonsdale Street
3000 MELBOURNE
Australia

GPS:-37.81192, 144.96009

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PRETTY BOY ITALIAN STEAKHOUSE

Serving refined Italian classics in an elegant setting; steaks are grilled to perfection before your eyes, while pasta and a selection of antipasti will evoke images of Italy.

Your meetings and events

Enjoy meetings filled with natural daylighting in the centre of downtown Melbourne. Choose from up to 3 flexible meeting spaces to cater for up to 80 guests. Social functions to suit all occasions. Choose from up to 5 varied spaces and host up to 100 guests. Have your event on in our signature space with balcony overlooking Little Lonsdale Street. With state of the art technology and gourmet food overings inspred by Pretty Boy Italian Steakhouse., our meeting spaces offer a range of options in a boutique and private setting.

Room descriptions and layouts

meeting rooms

From 1 to 48 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Whether travelling for business or leisure, Novotel Melbourne Little Lonsdale Street provides simple yet comfortable guest rooms in the heart of the CBD. Choose from a range of contemporary accommodations with impressive in room technologies. Rooms at this contemporary Melbourne hotel feature a minibar and complimentary wireless internet access, 55inch LG smart TVs, Chromecast and free WiFi. The hotel also features a fitness centre, cafe, restaurant and bar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,011 reviews

TripAdvisor Rating  4.0/5  275 reviews

Rude staff

Customer review rating 2.0/5

Matt S. Business - Confirmed reviews ALL

The room was fine. I found the check in staff and check out staff rude. When I went down to check out I stood there waiting while two staff kept about their business on their PCs. Eventually one lady acknowledged me but spoke to me like I was interrupting her from something far more important to me. I am an Accor member and was made to feel like rubbish. I travel a lot for business and will not be staying at the hotel again.

Well located

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The room staff and reception were wonderful. * Big downer having to pay for barista coffee at breakfast!!! * The person at Golden Mug was not cooperative in getting us the complimentary coffees both the occasions we went to him. As a result we did not use our vouchers.

Dear Pillay, Thank you for taking the time to tell us about your experience at the Novotel Melbourne Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Isabella Guest Relations Manager

Solid location.

Customer review rating 4.0/5

Michael B. Couples - Confirmed reviews ALL

Recently stayed 3 night whilst visiting Melbourne for the tennis. The room was perfectly clean with a comfortable bed. What’s with the open top toilet door which leads directly into the main bedroom. The breakfast was a little off at times with regards the service. The quality of food on offer for the breakfast was fairly decent with a good variation.

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive and helpful feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Isabella Guest Relations Manager

Comfortable stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Great location, comfortable stay, very friendly and helpful staff.

Dear Angelina, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Isabella Guest Relations Manager

Well located

Customer review rating 5.0/5

Mn Couples - Confirmed reviews ALL

Good size room, restaurant food delicious, staff very friendly.

Dear Michelle, We very much appreciate your comments regarding your stay at the Novotel Melbourne Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Isabella Guest Relations Feedback

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Other web-users rate our hotel

  • 453 reviews 9.4/10 Location
  • 733 reviews 7.5/10 Room
  • 612 reviews 7.3/10 Service
  • 15 reviews 8.7/10 WiFi
  • 251 reviews 8/10 Cleanliness
  • 172 reviews 7.8/10 Breakfast
  • 133 reviews 8.7/10 Vibe
  • 8 reviews 0.3/10 Pool

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