Pullman Kuala Lumpur City Centre - Hotel & Residences
5 stars
Customer review rating
4.2/5
12,619 reviews
ALLSAFE approved hotel

Hotel extras
Impeccable friendly guest service
Specialty restaurants for the adventurous traveler
Stunning landscaped terrace
Located in the Golden Triangle near shopping and entertainment
Close to luxury boutiques and KL tourist attractions
Check-in from 14h00
Check out up to 12h00
Paying
Hotel location
Pullman Kuala Lumpur City Centre - Hotel & Residences
4 Jalan Conlay
50450 kuala lumpur
malaysia
Check-in from 14h00
Check out up to 12h00
Your meetings and events
BRAND NEW FUNCTION SPACES FOR YOUR EVENT!Experience inspired events at Pullman KLCC where modern architecture and elegance seamlessly blend, benchmarking international design trends.A compact boardroom for the big decisions. A classroom or theatre for presentations. A banquet set-up for elegant receptions. Pullman function rooms, flooded with natural light, come in an array of configurations, sizes, and capacities up to 800 guests.
Room descriptions and layouts
meeting rooms
attendees
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
---|---|---|---|---|---|---|---|
Pullman eight |
46 m² |
4 m |
108 participants |
36 participants |
30 participants |
60 participants |
60 participants |
Pullman eleven |
46 m² |
4 m |
40 participants |
18 participants |
20 participants |
24 participants |
40 participants |
Pullman nine |
47 m² |
4 m |
20 participants |
9 participants |
16 participants |
12 participants |
20 participants |
Pullman ten |
50 m² |
4 m |
40 participants |
15 participants |
20 participants |
18 participants |
30 participants |
Pullman seven |
56 m² |
4 m |
70 participants |
18 participants |
22 participants |
36 participants |
50 participants |
Pullman four |
72 m² |
4 m |
70 participants |
18 participants |
20 participants |
36 participants |
50 participants |
Pullman five |
87 m² |
4 m |
84 participants |
24 participants |
26 participants |
36 participants |
60 participants |
Pullman six |
87 m² |
4 m |
84 participants |
24 participants |
26 participants |
36 participants |
40 participants |
Pullman three |
137 m² |
4 m |
130 participants |
36 participants |
30 participants |
60 participants |
100 participants |
Pullman one |
287 m² |
6 m |
350 participants |
63 participants |
52 participants |
200 participants |
180 participants |
Pullman two |
287 m² |
6 m |
350 participants |
63 participants |
52 participants |
200 participants |
180 participants |
Pullman grand ballroom |
574 m² |
6 m |
1000 participants |
96 participants |
76 participants |
432 participants |
480 participants |
Pullman ballroom |
577 m² |
4 m |
600 participants |
Configuration is not available for this hotel | Configuration is not available for this hotel |
360 participants |
300 participants |
-
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Our accommodation(s)
Our rooms are designed with comfort which features 450 spacious rooms and 157 fully serviced apartments, providing a place to unwind or to catch up on work.
Our restaurants and bars
Our guest reviews for
Pullman Kuala Lumpur City Centre - Hotel & Residences
100% genuine reviews from our guests
Find out moreExcellent Service
W. B. Solo - 23/02/2021 Confirmed reviews ALL
With my horrific experience in Sofitel Damansara, I was hésitent to give Accor brand a chance. But Pullman City Center has excelled my expectations in guest service as well as room preparation. They should really send the Sofitel staffs to train here. The apartment room itself was a bit disappointing but it’s understandable as the hotel tower was under cleaning. But I’d definitely come back for a future visit.
location attentive staff a well run hotel in testing times it is always my favorite hotel in KL i also add if there is no accor in a town or city i dont visit it
Charles Couples - 22/02/2021 Confirmed reviews ALL
it is always the perfect place to stay in KL 100% service super clean the apartments are so spacious and it is close to all things special
Pleasantly surprised
Sharifah M. Couples - 22/02/2021 Confirmed reviews ALL
It was a satisfying stay. Check in was fast. I was allowed early check-in at noon asp my request to the reservation dept. Great apartment - Not a bad view, large, well maintained. Only thing was I couldn’t alter the air conditioning temperature. Engineering came up and said it would slowly go to my required temperature over time but it didn’t. Anyway, lucky for me that it veered on the cold side, which I don’t mind so much. Club Floor Benefits Sadly no access to your supposedly lovely Club Lounge. That’s my main disappointment. The Junction is ok but it felt too exposed and lacks exclusivity. The offering for Afternoon Tea and Cocktail Hour were also reduced. Club Lounge Staff Sue was excellent though. Always checking in on us for casual chats as well as offers of replenishments. Breakfast Sadly, no buffet. The items on offer in the menu were very limited. Check-out Happy that we were accorded late check-out without having to ask. All the staffs encountered were very good. All friendly and full of smiles. Kudos especially to Sue (Club Lounge) and Margaret (Check-in).. If I’m not wrong. Conclusion I would definitely return. But hopefully the Club Lounge would be back to full operation by then. As well as full buffet breakfast back on.
Not up to standard. Does not operate like a 5-star hotel
H. X. W. Couples - 20/02/2021 Confirmed reviews ALL
I was told that I am being upgraded to a One Bedroom Apartment prior before check-in. As I was checking in, the front desk lady allocated the Premier Room as the reason was they just decided to open the hotel tower. This is my first experience of a 5-star hotel not delivering an upgrade promise. The room DOES NOT HAVE HOT WATER. Just warm. The technician came and have look, but the issue is still there. Told them to check the second time and their advise was "turn the tab on for 5 minutes before showerig to have hot water". Are we still living in the 80's century? I actually took the advise and did that and guess what? Still NO hot shower. The Aircon was set at 16 degrees but it felt like the room was at 24 degrees the whole stay. Same thing, the technician said the aircon is working fine despite checking. In my humble opinion, the room was not ready to accomodate any guest. I can honestly say this is the worst 5-star hotel experience I ever had. I am an avid traveller and did a substantial amount of staycation in KL for the past few months, and I can confidently say there are other 4-star hotels that is doing MUCH A BETTER job than Pullman. Utterly disappointment. A hotel that I will never come back again and will not recommend to anyone as well. I am writing this hoping you will take the necessary steps to improve as I choose not to review this bad experience in Tripadvisor. All the best to you.
Awesome stay
Mohd N. D. A. Solo - 17/02/2021 Confirmed reviews ALL
Never had i imagine i been given an studio apartment instead a room..awesome awesome
Our most recent 20 reviews
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