Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

Customer review rating 4.2/5 12,313 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Kuala Lumpur City Centre - Hotel & Residences
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+ 20 Services

Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • KLIA 1Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
Catering
  • BreakfastPaying
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel

Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450
kuala lumpur
malaysia

Tel: +60321708888

Fax: (+60)3/21708808

Check-in from 14h00

Check out up to 12h00

  • GO KL FREE :  GREEN LINE PAVILLION

  • RAPID KL MONORAIL :  MR7 RAJA CHULAN

  • By plane

    KLIA 1 At 56km / 34.8 miles - Shuttle paying

  • By plane

    KLIA 1 AND KLIA 2 At 56km / 34.8 miles

  • By train

    RAJA CHULAN STATION At 0.5km / 0.31 miles

GPS :3.15013, 101.7145

Companies

  • AIG 0.5 km / 0.31 mi
  • AIRBUS 0.5 km / 0.31 mi
  • ALSTOM 0.25 km / 0.16 mi
  • BAKER HUGHES 1.3 km / 0.81 mi
  • CITIBANK 1.5 km / 0.93 mi
  • ERICSSON 18.0 km / 11.18 mi
  • EXXONMOBIL 1.0 km / 0.62 mi
  • HALLIBURTON 1.5 km / 0.93 mi
  • MITSUBISHI CORP 1.0 km / 0.62 mi
  • SAP 1.5 km / 0.93 mi
  • SCHLUMBERGER 0.8 km / 0.5 mi
  • SHELL BINJAI TOWER 1.0 km / 0.62 mi
  • STANDARD CHARTERED 0.5 km / 0.31 mi
  • TECHNIP 1.5 km / 0.93 mi
  • TOTAL E AND P 0.5 km / 0.31 mi
Companies

Your meetings and events

BRAND NEW FUNCTION SPACES FOR YOUR EVENT!Experience inspired events at Pullman KLCC where modern architecture and elegance seamlessly blend, benchmarking international design trends.A compact boardroom for the big decisions. A classroom or theatre for presentations. A banquet set-up for elegant receptions. Pullman function rooms, flooded with natural light, come in an array of configurations, sizes, and capacities up to 800 guests.

13 

meeting rooms

From 1 to 1,000 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our rooms are designed with comfort which features 450 spacious rooms and 157 fully serviced apartments, providing a place to unwind or to catch up on work.

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 54 / 581 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

PREMIUM DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

PREMIUM GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 54 / 581 sq ft
  • Views: Panorama view *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

EXECUTIVE CLUB ROOM, Club Lounge Access, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

PREMIUM DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

EXECUTIVE CLUB ROOM, Club Lounge Access, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)
Rooms

Our restaurants and bars

SEDAP RESTAURANT

Type of cuisine: International

Drawing inspiration from the Malaysia phrase 'Sedap', which means 'delightful', 'Sedap' offers a sumptuous buffet spread daily, for breakfast, lunch and dinner. The a la carte menu features a selection of Malaysian favourites and International cuisine.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RED CHINESE CUISINE

Type of cuisine: Chinese

A uniquely themed Chinese restaurant that offers a modern Chinese specialties such as dim sum, congee and a la carte dishes. There are also 4 exclusive private rooms. Opens for dim sum brunch on Saturdays, Sundays and Public Holidays.

Menu (PDF)

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ENJU

Type of cuisine: Japanese

Enju is closed until further notice.

Menu (PDF)

LIVING SPACE

Type of cuisine: International

Closed until further notice.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLU BAR & CIGARS

Non contractual photo

Cosmopolitan lounge and bar overlooking the hotel lobby with an extensive selection of beverages, innovative Asian tapas style menu and a separate cigar, whiskey and sports bar.

TERRACE POOL

Non contractual photo

Closed due to Restriction Movement Control Order (RMCO) until further notice.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Kuala Lumpur City Centre - Hotel & Residences

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

12,313 reviews

tripadvisor

TripAdvisor Rating 4.5/5

269 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Excellent staycation

Customer review rating 4.2/5

Azrul Families - 23/09/2020 Confirmed reviews ALL

Book for 2 nights of one bedroom apartment. Ample space for my children. They enjoy yhe space and the bathtub time. The only drawback is the dust on the shelf, need to be extra vigilant in cleaning the dust as apartment has lots of storage.

good ambiance

Customer review rating 4.2/5

Syed A. Families - 22/09/2020 Confirmed reviews ALL

room was ready timely. accept for toothbrush is not ready we hv to call to get it but the service was fast. look at the toilet the woods many doors need replacement.

Top location in top hotel

Customer review rating 4.2/5

Charles E. G. Couples - 22/09/2020 Confirmed reviews ALL

would be my favourite hotel in Kuala Lumpur across the road by safe walkway to pavillion and bukit bintang a 10 minute walk fully undercover and above ground level to that wonderful shopping area in KLCC the hotel is well managed by General Manager Mr Wolfgang and his well trained staff who create a great atmosphere during these testing times i live in KL but my wife and i stay here on a regular basis to get away for a night or two i recommend a one or two bedroom apartment as it has everything needed for that perfect holiday or getaway MY RATING IS THE Accor group are second to none world wide i stay no other in my travels

Deserved 5 Stars Hotel

Customer review rating 4.2/5

Wilson B. Families - 22/09/2020 Confirmed reviews ALL

Overall staffs are friendly and the room are comfortable and spacious.

Nice Stay

Customer review rating 4.2/5

Ammar Friends - 21/09/2020 Confirmed reviews ALL

Good services and friendly staff

Work, Life Balanced.

Customer review rating 4.2/5

Zakuan Business - 21/09/2020 Confirmed reviews ALL

We had a virtual conference in this hotel and the experience with the work, food, sleep and customer service was great. Will look forward to stay here again in near future.

Well located

Customer review rating 4.2/5

T. Z. X. Solo - 21/09/2020 Confirmed reviews ALL

Overall is good, staffs are friendly as well. The only thing that have to improve is room design. Hotel room should refurnish and upgrade the TV system.

Overall is good

Customer review rating 4.2/5

Suahaimi Couples - 21/09/2020 Confirmed reviews ALL

A little below my expectation

Good stay

Customer review rating 4.2/5

O. G. C. Couples - 21/09/2020 Confirmed reviews ALL

Everything good except multi storey car park... too dark and insecure.

Unpleasant Stay

Customer review rating 4.2/5

El Families - 21/09/2020 Confirmed reviews ALL

This is our 2nd staycation with Pullman. Unfortunately it wasn't a pleasant one as compared to last year. Room cleanliness is not up to expectations where biscuits & food was found on the floor/carpet. I am staying in a 2 bedroom suite. There is only 1 blanket found in the room for the bunk bed hence my daughter is sleeping without a blanket whole night. The master bedroom was also strong with cigarette smell which has caused me a sleepless night. Guess is the air-ventilation issue.

Dear Ms. Elaine L., Thank you for taking the time to tell us about your experience at the Pullman Kuala Lumpur City Centre - Hotel & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is a regret to found out that you were checked in to a room which has not been thoroughly cleaned. I must admit that this is not the true standard of Pullman and I would like to apologise for this shortcoming. We will be sure to check with the housekeeping team to have the person responsible for the room cleaning be sent for a corrective training to ensure better performance of room cleaning in the future. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I cannot be more apologetic over this unfortunate turn of events and I can also understand how detrimental such occurrences are to your confidence. We do hope to have the opportunity to welcome you back soon as it is our every intention to shower you with the hospitality that you have come to expect from a Pullman Hotel. Sincerely, Karen Sophia Guest Experience Manager

Well located, everything is good

Customer review rating 4.2/5

Fatin N. B. A. R. Families - 20/09/2020 Confirmed reviews ALL

Everything is good.. perfect !

Good stay

Customer review rating 4.2/5

Benedict C. Friends - 18/09/2020 Confirmed reviews ALL

Overall all ok, just little disappointed on the breakfast provided, food quality not expected in 5 star hotel.

Good Stay and friendly to kids

Customer review rating 4.2/5

Maziah J. Families - 18/09/2020 Confirmed reviews ALL

Fast check in and the staff very friendly and helpful. The deluxe just nice for our stay with two kids

okay

Customer review rating 4.2/5

Azhan Z. Business - 17/09/2020 Confirmed reviews ALL

it's totally different before MCO and after MCO. Food are not many choice as previous.

Great

Customer review rating 4.2/5

Vent Families - 15/09/2020 Confirmed reviews ALL

Ida at the reception was very helpful

Excellent Stay

Customer review rating 4.2/5

Ilyani Couples - 15/09/2020 Confirmed reviews ALL

Everything is excellent except the bidet in toilet (leaking). Keep it up!!!

Never disappoints

Customer review rating 4.2/5

Corey Q. Solo - 14/09/2020 Confirmed reviews ALL

Well organized, welcoming and helpful!

Customer review rating 4.2/5

Sherene L. Couples - 14/09/2020 Confirmed reviews ALL

I am satisfied with the services. But unfortunately the room I had been assign to, there is a lot of flies in both our room.

Everything superb gooooooddddd.

Customer review rating 4.2/5

E. R. Solo - 14/09/2020 Confirmed reviews ALL

Will repeat again...

Well located,

Customer review rating 4.2/5

Intan Families - 14/09/2020 Confirmed reviews ALL

Super friendly staffs. Nice and clean hotel. Great service. Help me with complimentary bday cake and room upgrade. However, the furnitures are a bit outdated. But it's not a problem for me, just an opinion of mine. Price is affordable for a 5star hotel. Nice!

Our most recent 20 reviews

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