Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

Customer review rating 4.2/5 12,796 reviews

ALLSAFE approved hotel

Pullman Kuala Lumpur City Centre - Hotel & Residences
See on a map
+ 20 Services

Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • KLIA 1Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Services for children
Catering
  • BreakfastPaying
  • 4 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 13 Meeting room(s)
  • Conventions hotel

Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 kuala lumpur
malaysia

Tel: +60321708888

Fax: (+60)3/21708808

Check-in from 14h00

Check out up to 12h00

  • GO KL FREE :  GREEN LINE PAVILLION

  • RAPID KL MONORAIL :  MR7 RAJA CHULAN

  • By plane

    KLIA 1 At 56km / 34.8 miles - Shuttle paying

  • By plane

    KLIA 1 AND KLIA 2 At 56km / 34.8 miles

  • By train

    RAJA CHULAN STATION At 0.5km / 0.31 miles

GPS :3.15013, 101.7145

Companies

  • AIG 0.5 km / 0.31 mi
  • AIRBUS 0.5 km / 0.31 mi
  • ALSTOM 0.25 km / 0.16 mi
  • BAKER HUGHES 1.3 km / 0.81 mi
  • CITIBANK 1.5 km / 0.93 mi
  • ERICSSON 18.0 km / 11.18 mi
  • EXXONMOBIL 1.0 km / 0.62 mi
  • HALLIBURTON 1.5 km / 0.93 mi
  • MITSUBISHI CORP 1.0 km / 0.62 mi
  • SAP 1.5 km / 0.93 mi
  • SCHLUMBERGER 0.8 km / 0.5 mi
  • SHELL BINJAI TOWER 1.0 km / 0.62 mi
  • STANDARD CHARTERED 0.5 km / 0.31 mi
  • TECHNIP 1.5 km / 0.93 mi
  • TOTAL E AND P 0.5 km / 0.31 mi
Companies

Your meetings and events

BRAND NEW FUNCTION SPACES FOR YOUR EVENT!Experience inspired events at Pullman KLCC where modern architecture and elegance seamlessly blend, benchmarking international design trends.A compact boardroom for the big decisions. A classroom or theatre for presentations. A banquet set-up for elegant receptions. Pullman function rooms, flooded with natural light, come in an array of configurations, sizes, and capacities up to 800 guests.

Room descriptions and layouts

13 

meeting rooms

From 1 to 1,000 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our rooms are designed with comfort which features 450 spacious rooms and 157 fully serviced apartments, providing a place to unwind or to catch up on work.

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 54 / 581 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

PREMIUM DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

PREMIUM GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 54 / 581 sq ft
  • Views: Panorama view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

EXECUTIVE CLUB ROOM, Club Lounge Access, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

PREMIUM DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE CLUB ROOM, Club Lounge Access, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)
Rooms

Our restaurants and bars

SEDAP RESTAURANT

Type of cuisine: International

Drawing inspiration from the Malaysia phrase 'Sedap', which means 'delightful', 'Sedap' offers a sumptuous buffet spread daily, for breakfast, lunch and dinner. The a la carte menu features a selection of Malaysian favourites and International cuisine.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RED CHINESE CUISINE

Type of cuisine: Chinese

A uniquely themed Chinese restaurant that offers a modern Chinese specialties such as dim sum, congee and a la carte dishes. There are also 4 exclusive private rooms. Opens for dim sum brunch on Saturdays, Sundays and Public Holidays.

Menu (PDF)

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ENJU

Type of cuisine: Japanese

Enju is closed until further notice.

Menu (PDF)

LIVING SPACE

Type of cuisine: International

Closed until further notice.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLU BAR & CIGARS

Non contractual photo

Cosmopolitan lounge and bar overlooking the hotel lobby with an extensive selection of beverages, innovative Asian tapas style menu and a separate cigar, whiskey and sports bar.

TERRACE POOL

Non contractual photo

Closed due to Restriction Movement Control Order (RMCO) until further notice.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Kuala Lumpur City Centre - Hotel & Residences

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

12,796 reviews

tripadvisor

TripAdvisor Rating 4.5/5

286 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

My Weekend Staycation

TripAdvisor rating 5.0/5

Ahmad S 07/04/2021 TripAdvisor review

Booked two connected rooms at Pullman KLCC. The new renovated room is very nice, the food is great and the location is superb !. My comments as below: 1) Check-in is too long. 10 - 15 minutes per-room/person is too long. Please fix your system, reduce clicking and re-key in information. Example, I booked via Accor, by right you already have all my details, it should not take long to check-in, but it is still 11 minutes for me. 2) Banyan Tree now under Accor, please allow Pullman KLCC customer to use Banyan Tree pedestrian bridge to Pavillion. The road is dangerous and lot of snatch theft. For safety purpose, please allow Pullman customer to use Banyan bridge to Pavillion. 3) Improve your internal communication. I checked in on Friday, the parking lift breakdown and one hotel staff asked us to use the staff lift. However no one aware the parking lift not working, we waited and waited and everytime the lift door open, the staff will say this is for staff, please use other lift for guest. Every single time.... If you guys have better internal comm, we wouldn't have to wait and wait for empty lift or someone will assist us from top multi-story carpark to lobby.

Kids had Fun!

TripAdvisor rating 5.0/5

noorsyamilia 06/04/2021 TripAdvisor review

I took the Kids More Fun Package. The kids were really enjoyed. They had cupcake decorating session which is extremely Fun & Yummy. The cupcakes were nicely kept in a beautiful box too. The hotel provides a tent, plush toys, kid's sleeping bag and a small soft foldable chair too.. there were color pencils and few papers with printed activities for kids on the table. There were kids cookies sent to the room and they're so cute! Kids eat for free (kids menu) at restaurant. Adults can use RM 100 voucher to dine in. The swimming pool was smaller than expected but we still love it. The housekeeping staffs were nice and generous. The room was big with 2 LED TV. The sofa and bean bag were comfortable. There were kitchen and utensils provided. The dining table can fit for 4 pax. The bathtub was my kids favourite. The ala carte food not meet my expectations, quite expensive and not so tasty. But the breakfast buffet are totally the BEST. I can check in as early 10am and check out at 8pm.. this is a big thumbs up.

Awesome stay for my little family

Customer review rating 4.5/5

Ellina Families - 05/04/2021 Confirmed reviews ALL

We had a staycation with our two small kids and we booked the corner-lot room and it was fantastic. The kids love the spaciousness, and it was kept clean. We also love the choices of their toiletries. As for the breakfast, there was a queue before getting a table but its understandable as we are still in pandemic. However, some food were not available when we wanted it and we had to wait for the milk to be refilled. We saw the GM picking up trays himself which was admirable and as he wanted to have the flow running. Overall a pleasant stay, very nearby to Pavilion Mall. and Will come again!

great location with good service

Customer review rating 4.5/5

Weduri Families - 05/04/2021 Confirmed reviews ALL

clean confortable n breakfast was excellent

Understaffed.

Customer review rating 2.0/5

Bernard C. Families - 05/04/2021 Confirmed reviews ALL

I stayed a night under the Accor hotel membership. Upon arrival, lobby was warm. Line was long, the accor hotel priority wasn't available. Asked the staff they said they're short handed so i had to queue up. Swimming pool was swamped with people wearing non swimming clothes. Disgusting. After checking out, i had to use the service lift instead of the normal lifts as it was out.

Great stay

Customer review rating 4.5/5

Romy S. Families - 05/04/2021 Confirmed reviews ALL

My family and I had a great stay in Pullman KLCC Hotel & Residences. Except for the long queue at reception for checkin & checkout, everything else was superb!. Thank you for your service.

Good stay & well located

Customer review rating 4.0/5

Jaja Families - 04/04/2021 Confirmed reviews ALL

Comfy bed & spacious apartment

Well located

Customer review rating 3.5/5

Adie Z. Couples - 04/04/2021 Confirmed reviews ALL

Im satisfied with all except the breakfast. The queue is so long & i have to take my breakfast outside as we could not wait.

Well Located

Customer review rating 4.0/5

Shahril H. Families - 04/04/2021 Confirmed reviews ALL

It was a pleasant stay...The only minor setback is that there is no where to place bags in the room of the 1 Bedroom Apartment.

A great staycation!

Customer review rating 4.5/5

Dell Families - 02/04/2021 Confirmed reviews ALL

We stayed in 1-bedroom apartment for kids/family package. I love the different daily breakfast buffet spread. Dine-in experience is still great even with some waiting time to receive food. We spent a lot of time at the pool. Our Bathroom is clean, well equipped & I adore the toiletries delicate scent. The apartment is spacious with 2 tvs, each in the hall & bedroom, a fully functioning kitchen equipped with the needed utensils. The floor is carpeted though. We will miss the soft pillows & king bed there. The staffs at the valet, bellman, concierge, restaurant, housekeeping are super friendly & helpful. We’re Looking forward to repeat our staycation!

Fun stay for the kids

Customer review rating 3.5/5

Wei M. K. Families - 01/04/2021 Confirmed reviews ALL

Stayed at the family 2 bedroom apartment and kids had lots of fun. I booked a Kids Stay for Fun package. However, there seems to be some minor communications problems or staffs are not familiar with the ongoing promotion 1. Supposed to have the in-room tent experience. Called to enquire twice. First call, was told someone would set up the tent at 8pm. No one came to set up. Second call, someone was supposed to check and get back to me. But no one called back 2. We ordered food from Sedap. I reminded that I didn't want chilli flakes/black pepper/anything spicy in the food, as I have kids. I kept reminding the food needed to be non-spicy. Disappointingly, the pasta still came with chilli flakes.

Not too satisfactory

Customer review rating 2.5/5

Y. C. H. Couples - 01/04/2021 Confirmed reviews ALL

We are UNHAPPY with the "upgrade". The rooms are definitely not any better than a hotel room. Dissapointing.

AWESOME room and GOOD stay.

Customer review rating 4.5/5

Kathy A. R. Families - 31/03/2021 Confirmed reviews ALL

I really love the room.

Strategic location

Customer review rating 4.0/5

Cherlee Business - 30/03/2021 Confirmed reviews ALL

Located at golden triangle area, very convenient, friendly and helpful staff

All good

Customer review rating 5.0/5

Nuru A. B. A. Families - 30/03/2021 Confirmed reviews ALL

All good

Good for family vacation

Customer review rating 5.0/5

Mastura R. Families - 30/03/2021 Confirmed reviews ALL

We love group vacation, and this hotel provide all you need. You can cook at anytime you whan. They provide full kitchen utensil and cookware. Superb!

Good stay. Room was perfect

Customer review rating 3.5/5

Aisar Families - 30/03/2021 Confirmed reviews ALL

The food offered during breakfast could be improved. Choices were a bit limited. Food wasn’t topped up promotly.

Good stay

Customer review rating 5.0/5

U. A. Friends - 30/03/2021 Confirmed reviews ALL

It was all good and I feel at homed

Good Stay

Customer review rating 4.5/5

Ammar I. Couples - 30/03/2021 Confirmed reviews ALL

Overall is okay but one of my suggestions is management should open lounge on weekend during breakfast for Priority Members since there are very crowded during breakfast. This will raises social distancing issues in café during breakfast. Some of them included me need to que and wait for half an hour to enjoy our breakfast where it will spoilt our mood. Besides, management can minimized the que to ensure the priority members enjoy their breakfast without experience hustle and bustle at Lounge instead at Café'. Everything is okay and I hope next visit your management will take my suggestions seriously to ensure that everyone of the guest will enjoy our stay at your hotel.

Good stay and friendly staff

Customer review rating 4.0/5

Rose Families - 30/03/2021 Confirmed reviews ALL

Nice place but i hv to face a long que to check in almost 1hour 20 minutes. Lift also not fully utilised, hv to wait longer to get in due to SOP and full during certain time.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby