Marjan Island Resort & Spa - Managed by ACCOR 5 stars

Customer review rating 4.3/5 5,575 reviews

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Marjan Island Resort & Spa - Managed by ACCOR
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+ 29 Services

Hotel extras

  • Private sandy beach

  • Indoor and outdoor pools

  • Water sports activities

  • Spa and fitness facilities

  • Family friendly hotel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis Paying
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast Paying
  • 6 Restaurant(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Marjan Island Resort & Spa - Managed by ACCOR

Marjan Island Blvd.
Marjan Island
14745 ras al khaimah
united arab emirates

Tel: +97172036666

Fax: (+971)7/2036667

Check-in from 15h00

Check out up to 12h00

  • E 311 EXIT 110 OR EXIT 119 :  DUBAI AL HAMRA

  • By plane

    DUBAI AIRPORT At 76.7km / 47.66 miles

  • By plane

    RAK INTERN AIRPORT At 38km / 23.61 miles

GPS :25.682783, 55.746525

Companies

  • AIC STEEL UAE 8.0 km / 4.97 mi
  • AL PHENIQ 26.0 km / 16.16 mi
  • ARC INTERNATIONAL 8.0 km / 4.97 mi
  • CLADTECH INT L 7.0 km / 4.35 mi
  • EMIRATES FOOTBALL 25.0 km / 15.53 mi
  • EMIRATES ISLAMIC 31.0 km / 19.26 mi
  • INT UNION INSURANCE 24.0 km / 14.91 mi
  • JBF RAK LLC 10.0 km / 6.21 mi
  • JULPHAR 32.0 km / 19.88 mi
  • LAFARGE EMR CEMENT 51.0 km / 31.69 mi
  • MABANI STEEL 8.0 km / 4.97 mi
  • MAJAN PRINTING 10.0 km / 6.21 mi
  • RAK FIX LLC 8.0 km / 4.97 mi
  • RAK POLICE H Q 29.0 km / 18.02 mi
  • RAKIA 50.0 km / 31.07 mi

Your meetings and events

Room descriptions and layouts

4 

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Screen

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Superior rooms, starting from 40 m², offer stunning views and luxurious amenities. Featuring one king-size or two twin-size beds, private balcony, Free wireless Internet access, large interactive TV and many more to ensure your utmost comfort. Premium Room, starting from 44 m², feature one king-size or two twin-size beds, separate sitting area and a private balcony with stunning views of the Gulf. Thoughtfully designed with comfort and convenience in mind.

Our restaurants and bars

AMOUAGE LOUNGE & TERRACE

Type of cuisine: Lebanese

While savouring your favourite shisha with an authentically served Moroccan tea and savouries, just in front of the gentle waves of the sea, Amouage Shisha Terrace is an invitation to a relaxing and sensorial experience in a magical island atmosphere.

AL MAJLIS

Type of cuisine: Cafe

Set in an Arabian stylish yet comfortable atmosphere, Al Majlis Tea Lounge overlooks the majestic lobby with its high ceiling and distinguished palatial feel. Enjoy all-day savories, patisseries, freshly brewed coffees and afternoon teas.

TURTLE BEACH

Type of cuisine: Cafe

Enjoy casual light snacking and signature refreshments in our Turtle Beach Club and re-experience relaxation to the fullest, while enjoying the brazing ocean breeze. Turtle Beach Club also offers a wide range of creative fun food for children.

AL FORNO

Type of cuisine: Italian

Located at the poolside and annexed to the Pirates Club, this Italian-style casual-cafe offers exquisite mouthwatering and hot oven-baked Mediterranean fare, pizzas and panini, always to thrill the taste buds of the youngsters and their parents.

ZAITOUNA HOUSE

Type of cuisine: Lebanese

Located on the waterfront promenade, perfect place for Al Fresco dining and trendy gathering. With truly Lebanese and Levant flavors, it is the memorable sunset venue for first-rate mezzes for late evening Island lounging and light snacking.

AL LIWAN

Type of cuisine: International

International all-day dining restaurant with relaxing and bright ambiance in its interior, it also offers the opportunity to dine outdoors, overlooking the sea horizons. Our varied cuisines are tailored to satisfy every age and taste.

Our guest reviews for
Marjan Island Resort & Spa - Managed by ACCOR

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,575 reviews

TripAdvisor Rating 4.5/5

2,455 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay!!

TripAdvisor rating 5.0/5

charmz1022 14/09/2021 TripAdvisor review

We have faced issues during check-in for the 3 rooms that we had booked but special thanks to Mr. Hafeez and Mr. Ahmad they were able to manage everything with professionalism. They upgraded our rooms with a fantastic view. Mr. Hafeez house keeping shift leader has done everything for us. Special thanks to him and to all Filipino staffs who are very polite and accommodating. We really enjoyed our stay. Thank you!!

Dear Charmaine Atienza Thank you for sharing your experience from your recent stay with us at Marjan Island Resort & Spa on Tripadvisor. Your mention of superlative service from our colleagues Hafeez and Ahmad is very encouraging and brings us immense joy. We will all look forward on your return to Marjan Island Resort & Spa. With all our very best wishes, Manas Lal Director of Rooms

not good not bad

Customer review rating 2.5/5

Ahmed A. Families - 13/09/2021 Confirmed reviews ALL

the good things , . they have upgraded mu room . stuff are very friendly . breakfast is ok the bad things . the bool is not clean . the bool shower not working . sea is the other side of hotel and water not moving

Dear Mr. Ahmed I., Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa - Managed by ACCOR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manas Lal Director of Rooms

Awesome service

Customer review rating 4.5/5

Ahmed G. Couples - 12/09/2021 Confirmed reviews ALL

One of the best hotels in UAE

Dear Mr. Ahmed A., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by ACCOR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Rooms

memorable stay with family

Customer review rating 4.0/5

Thomas A. Families - 10/09/2021 Confirmed reviews ALL

Enjoyed our stay in the hotel altogether. was pretty upset when they didn't offer welcome drink as long time accor member but all changed when we entered our room, spacious as we reserved three bedroom apartment with awesome sea view. the room was fantastic and loved it. the kitchenette didn't have any cutleries, plates etc. noteworthy mention to all staffs - kind, warm and patient. great pool and beach. waiting time at the front desk was high (didn't expect in five star hotel). unfortunately we experienced power cut at the hotel( which is not normal in UAE) just in time we were returning from pool and notably stairs have no emergency lights either. overall, pretty happy since we got what we booked for. no disappointments, especially my daughter enjoyed a lot.

Dear Mr. Xavier We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by ACCOR. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Rooms

Amazing stay

Customer review rating 4.0/5

Janel R. Families - 06/09/2021 Confirmed reviews ALL

We had amazing stay. Thank you for there amazing staff YUNUS and AARTI for giving us early check in and late check out. There beach is little bit quite far but the good thing they have buggy. Pool was okay little bit crowded specially a lots of kids. Room we had one junior suite king which is very comfortable for 3 person as they have sofa bed no need to add extra bed which is cost too much 165aed, amazing pool view only thing is room was old the furniture. Wifi not so good. But overall we had so much fun getaway weekend.

Dear Ms. R., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by ACCOR. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Rooms

Excellent - Thank you

TripAdvisor rating 5.0/5

rubyannmontallana 06/09/2021 TripAdvisor review

Thank you Marjan resort for our 1 night stay with my family friends. We enjoy. And thank you for allowing us to change our room. Staff are very friendly. Our room is ok satisfied. And note: please next time when we ask ice cube i hope it was free of charge hehehehe… once again thank you..

Dear Rubyannmontallana Thank you for sharing your experience from your recent stay with us at Marjan Island Resort & Spa. We are delighted to learn that you had an amazing holiday and were overall happy with the services and facilities provided at the resort. Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Marjan Island Resort & Spa. Sent with all our best wishes, Manas Lal Director of Rooms

Very nice

Customer review rating 5.0/5

Khadija Families - 04/09/2021 Confirmed reviews ALL

We booked 8 rooms and the hotel looked after us very well

Dear Khadija A., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by ACCOR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Rooms

Great location _ Great Hotel

TripAdvisor rating 5.0/5

SabinaA129 03/09/2021 TripAdvisor review

Amazing property with high end facilities, super clean rooms, very welcoming hotel team, very supportive Managment and delicious F&B outlets. As a member of All Accor loyalty program at the check in We have received free upgrade of the room to the Marjan Suite, which was having spectacular view to the see and elegant interior design. Moreover, It was very pleasant to receive complimentary fruits basket in the suite, gift card for spa and clinic. I would like to thank entire team for amazing experience and I am strongly recommending this property!

Dear Sabina A Thank you for sharing your experience from your recent stay with us at Marjan Island Resort & Spa. We are delighted to learn that you had an amazing holiday and were overall happy with the services and facilities provided at the resort particularly your room overlooking the sea. Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Marjan Island Resort & Spa. Sent with all our best wishes, Manas Lal Director of Rooms

Good stay!

Customer review rating 4.0/5

Anonymous Couples - 02/09/2021 Confirmed reviews ALL

It was our first time to stay and to visit rak. It was memorable. The staff are so approachable and good variety of food in the breakfast buffet. Will visit again soon.

Dear Ms. B., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by ACCOR. It is always a pleasure to receive both positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Rooms

Lot of improvements required

Customer review rating 3.0/5

D. P. Families - 01/09/2021 Confirmed reviews ALL

We stayed 3 nights. There should be more things to improve. There is very less kids and adult- kids combined activity area. And some play area for kids ( very limited) is away from the pool. Pool is filled with salty water.Private - turtle beech seems to be useless there also very less kids activity area and beach seems to be non- impressive and seems to be muddy and so that we haven’t get into the water. In next shore we can see a lot of kids play things are setup for other hotels and my child got disappointed after seeing this. Room services was mostly slow. Even though we can see five stars with this hotel there are very less number of items , services provided compared to other 5 star resorts where we stayed in earlier time. We booked premium room !! There was no tissue box in the room, no iron box .we requested iron-box in first day morning and we went outside without ironing since they are not delivered it even after one hour of call! . No other usual items like comb, razors, disposable toothbrush, paste. I think we need to order it one by one by calling on service numbers!!. Getting a call for service request is like getting an ISD call in 90’s .The balcony door handle was very loose and partially malfunction. Balcony door was not properly cleaned and furniture, allround setup and tidiness of balcony are quite disappointing. There is a very small empty fridge without minibar and freezer. I was bit surprised when they are asked 500 dirhams as security deposit, which was never happened for us previously. Water is flooding on washroom floor as there is some construction drawback. Noice from corridor was coming to room. Electricity was automatically disconnected on sharp 12 pm of our checkout time and we had winded up our packing and last minute items checking in mobile flash light. . I believe there are less staffs are there which we can feel everywhere including the restaurants.

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa - Managed by ACCOR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manas Lal Director of Rooms

Ok Types

Customer review rating 3.0/5

Sumit S. Families - 26/08/2021 Confirmed reviews ALL

The hotel has great views & very well located. We had planned the visit to enjoy our Anniversary but seem like, unfortunately Hotel has nothing interesting to offer for family celebrations & this Anniversary turned out to be Dull.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa - Managed by ACCOR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and we accept your comments constructively. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manas Lal Director of Rooms

Spacious, well located , vast breakfast options

Customer review rating 4.0/5

Percy F. Families - 24/08/2021 Confirmed reviews ALL

Spacious room, nice location and vast breakfast options

Dear Percy F., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by ACCOR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Rooms

Excellent value for money!

Customer review rating 5.0/5

Abdul A. Families - 24/08/2021 Confirmed reviews ALL

Nice traditionally styled hotel, excellent sized executive rooms with sea views, helpful staff, great breakfast spread, just across the road from private beach, nice facilities like separate gents/ladies indoor pool, arcade machines/kids club for children, reasonably priced mini mart on site. Wonderful experience will surely visit again.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by ACCOR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Rooms
Customer review rating 3.5/5

Anonymous Families - 24/08/2021 Confirmed reviews ALL

Was enjoyable but breakfast was ok.

Dear Ms. M., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by ACCOR. We accept your constructive feedback and will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Rooms

Nice place. But the service was too slow and hard to find someone to answer our phone calls

TripAdvisor rating 3.0/5

imanhumaid 15/04/2021 TripAdvisor review

Overall nice experience but hope to improve the service and make it faster. Also be available when someone calls the hotel. Also answer the guests calls faster because i called many times and got no answer then i had to call other service number to finally get an answer and they said we’ll send your message to the concerned person.

Dear Iman Humaid, Thank you for sharing your feedback. We have carefully taken note your concerns and we sincerely regret the inconveniences caused. Rest assured that this will be addressed accordingly to the departments concerned. Please accept our sincerest apologies. We highly value your thoughts and feedback as it is important for us to know which areas we are in need of improvement. Thank you for the support and we look forward to welcome you again soon. Sincerely, Bassem Gabrallah Duty Manager Marjan Island Resort & Spa managed by ACCOR

Disappointing experience

TripAdvisor rating 2.0/5

adiab420 06/04/2021 TripAdvisor review

Check in took almost 30 minutes if not more. Staff weren’t helpful. I have been to many hotels in UAE and never been asked for a deposit above already the room fee, for no valid reason, the mini fridge was empty. Rooms were smelly and was expecting more room essentials like bathrobes or at least slippers. This is a 5 stars hotel and the room fee was not cheap to have such a bad service.

Dear Ms. Adiab420, It’s a regret to know that your expectations were not met following your stay with us. Please allow us to express our sincerest apology for the inconveniences caused. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please know that your concerns have been addressed to the head of the concerned teams. Rest assured that we are taking the appropriate measures to address these problems and prevent future occurrences. We sincerely apologize for the inconveniences caused. We highly value your thoughts as it is important for us to know which areas we are in need of improvement. Thank you for the support and we hope to have the opportunity to welcome you back and serve you better in the future. Sincerely, Marjan Island Resort and Spa Team

Wonderful

TripAdvisor rating 5.0/5

Zouz95 23/03/2021 TripAdvisor review

It was a pleasure staying at Marjan Island Resort & SPA is a nice hotel with excellent service. They offer complementary fruit, chocolates and coffee in the room. Breakfast is good and you can choose: Indian, continental, etc. Also the restaurant is very good and reasonably priced. Overall the experience was brilliant and enjoyed or weekend getaway a lot. I will definitely stay there again.

Dear Zouz95, We very much appreciate your comments regarding your stay at Marjan Island Resort & Spa - managed by ACCOR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bassem Gabrallah Duty Manager Marjan Island Resort & Spa managed by ACCOR

Excellent service and stunning hotel

TripAdvisor rating 5.0/5

mharjg2021 15/03/2021 TripAdvisor review

Pleased to share our experience for a short staycation during the weekend. Mr. Khaled the manager at the front desk is very accommodating and helpful. We checkin smoothly and swiftly. The housekeeping team supervised by Madam Lilia and her team namely Alwin, Hari, Ashwini and Nyombie certainly rendered an amazing service and delightedly provided all the things we need during our stay. They ensure we have a lovely stay and something we can cherished. My kids enjoyed the kayak and other water activities. Place is wonderful and travel time is just an hour from Dubai. Overall, highly recommended.

Dear mharjg2021, Thank you for sharing your feedback in TripAdvisor. We are pleased to learn about your amazing stay with us here in Marjan Island Resort and Spa. Thank you for the kind compliments. Rest assured that your review will be shared to our team members especially with Khlaed, Lilia, Hari, Ashwini and Nyombie. We welcome all comments that we receive from our guests which help us to recognize and reinforce excellent service within the team. Thank you for the support. We look forward to welcoming you again soon. In these times of crisis, we stand with each other, journeying and struggling together through the long road ahead. Let’s all keep safe to fight the covid 19. Sincerely, Marjan Island Resort and Spa Team

Bad service

TripAdvisor rating 2.0/5

vikrambhalla01 01/03/2021 TripAdvisor review

This accor property is not value for money, service is not good at all and staff is not customer friendly my advise is to train hotel front end staff well and ask the your team to be promot on call to help guest.

Dear Vikrambhalla01, Thank you for your feedback. It’s a regret to know that your expectations were not met following your stay with us. Please allow us to express our sincerest apology for the inconveniences caused. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to address these problems and prevent future occurrences. We highly value your thoughts and feedback as it is important for us to know which areas we are in need of improvement. Thank you for the support and we hope to have the opportunity to welcome you back and serve you better in the future. In these times of crisis, we stand with each other, journeying and struggling together through the long road ahead. Let’s all keep safe to fight the covid 19. Sincerely, Marjan Island Resort and Spa Team

Amazing Resort

TripAdvisor rating 5.0/5

Ronaldo P 23/02/2021 TripAdvisor review

A good relaxing trip with the family and surely worth it, definitely would recommend the resort to others for those who wish to have a relaxed time away from the hustle and bustle. Lovely resort. One drawback is the day we were at the resort there was road construction work and bit of an inconvenience to all who wanted to access the beach which on the opposite side of the resort, other than that the food, hospitality and other facilities was amazing, will surely visit again.

Dear Ronaldo, We appreciate your comments regarding your stay at the Marjan Island Resort & Spa. It is always a pleasure to receive positive feedback. We will definitely share your comments with our team. We are sure that this feedback will serve as an encouragement to all our associates as we strive to continuously improve the quality of our services. Truly we appreciate the support. We look forward to welcome you again soon. In these times of crisis, we stand with each other, journeying and struggling together through the long road ahead. Let’s all keep safe to fight the covid 19. Sincerely, Marjan Island Resort and Spa Team

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