Marjan Island Resort & Spa - Managed by ACCOR 5 stars

Customer review rating 4.3/5 5,788 reviews

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Marjan Island Resort & Spa - Managed by ACCOR
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+ 29 Services

Hotel extras

  • Private sandy beach

  • Indoor and outdoor pools

  • Water sports activities

  • Spa and fitness facilities

  • Family friendly hotel

Hotel location

Marjan Island Resort & Spa - Managed by ACCOR

Marjan Island Blvd.
Marjan Island
14745 ras al khaimah
united arab emirates

Tel: +97172036666

Fax: (+971)7/2036667

Check-in from 15h00

Check out up to 12h00

  • E 311 EXIT 110 OR EXIT 119 :  DUBAI AL HAMRA

  • By plane

    DUBAI AIRPORT At 76.7km / 47.66 miles

  • By plane

    RAK INTERN AIRPORT At 38km / 23.61 miles

GPS :25.682783, 55.746525

Companies

  • AIC STEEL UAE 8.0 km / 4.97 mi
  • AL PHENIQ 26.0 km / 16.16 mi
  • ARC INTERNATIONAL 8.0 km / 4.97 mi
  • CLADTECH INT L 7.0 km / 4.35 mi
  • EMIRATES FOOTBALL 25.0 km / 15.53 mi
  • EMIRATES ISLAMIC 31.0 km / 19.26 mi
  • INT UNION INSURANCE 24.0 km / 14.91 mi
  • JBF RAK LLC 10.0 km / 6.21 mi
  • JULPHAR 32.0 km / 19.88 mi
  • LAFARGE EMR CEMENT 51.0 km / 31.69 mi
  • MABANI STEEL 8.0 km / 4.97 mi
  • MAJAN PRINTING 10.0 km / 6.21 mi
  • RAK FIX LLC 8.0 km / 4.97 mi
  • RAK POLICE H Q 29.0 km / 18.02 mi
  • RAKIA 50.0 km / 31.07 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • 5 Restaurants
  • No Bar
  • Breakfast
    • Buffet
    • Room service
    • Breakfast à la carte
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 4 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 299 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 78 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • English
    • Arabic
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
    • Laundry / Valet Services Additional charge
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • P-1 Parking
    • On site
    • 200 parking spaces
    • Private
    • Valet parking
  • Outdoor
    • On site
    • 40 parking spaces
    • Public
    • Valet parking
Well-being
  • Outdoor Pool
    • Outside
    • On site
  • Indoor Pool
    • Covered
    • On site
  • Gym
    • On site
    • Jacuzzi/Whirlpool bath
    • Massage
    • Sauna room
Boutiques/shopping
  • Clothing store
  • Beauty salon
Family
  • Services for children
    • Childrens Club for 6 to 12 years
    • Childrens Club for 3 to 6 years
    • Video game area
    • Childrens Club for over 12
    • Childrens Club for 4 to 6 years

Your meetings and events

Room descriptions and layouts

4 

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Screen

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Superior rooms, starting from 40 m², offer stunning views and luxurious amenities. Featuring one king-size or two twin-size beds, private balcony, Free wireless Internet access, large interactive TV and many more to ensure your utmost comfort. Premium Room, starting from 44 m², feature one king-size or two twin-size beds, separate sitting area and a private balcony with stunning views of the Gulf. Thoughtfully designed with comfort and convenience in mind.

Our guest reviews for
Marjan Island Resort & Spa - Managed by ACCOR

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,788 reviews

TripAdvisor Rating 4.5/5

2,533 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Worst experience ever in resort inside UAE

Customer review rating 1.0/5

Adnan Families - 23/10/2021 Confirmed reviews ALL

. Over priced . Far away beach . Old and dirty rooms All Hotel need renovation .

Dear Mr. J., Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa - Managed by ACCOR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manas Lal Director of Rooms

Avoid during peak season

Customer review rating 2.5/5

Tim Couples - 23/10/2021 Confirmed reviews ALL

Overcrowded pool with people in jeans, t-shirts etc entering the water. Sofa bed doesn’t come close to a proper bed. It was sagging at didn’t provide proper support (ikea would do better).

Dear Mr. M., Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa - Managed by ACCOR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manas Lal Director of Rooms

Great stay

Customer review rating 5.0/5

Nasimul H. Families - 23/10/2021 Confirmed reviews ALL

Great experience

Dear Mr. H., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by ACCOR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Rooms

Not bad to stay, but the WiFI was too slow and ordering a regular food meal was quite unreasonable

Customer review rating 3.5/5

Lester Families - 23/10/2021 Confirmed reviews ALL

Breakfast food was substandard specially the sausage seems it was cooked last night, also if we order the regular soup like lentel soup from the kitchen the price was quite expensive, WiFI was too slow, my kids won't able to connect through and the TV does not have more channels for movies

Dear Eleazar C., Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa - Managed by ACCOR. I am sorry that your experience did not meet your expectations specially in regards to Food & Beverage; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manas Lal Director of Rooms

Poor service & aircon wasn’t working properly!

Customer review rating 1.0/5

Matthew B. Families - 22/10/2021 Confirmed reviews ALL

Upon arrival we were offered a ‘free’ upgrade, only to be told on departure that we had to pay for it! The three upgraded rooms were lovely, however, in two of them, the aircon was faulty. Despite asking for it be fixed, we were just told it would cool down, give it time. We also ate at one of your restaurants. They got the order wrong, 5 of us had finished eating whilst 2 of us were still waiting for our food.

Dear Mr. B., Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa - Managed by ACCOR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manas Lal Director of Rooms
Customer review rating 2.5/5

Ahmed R. Families - 16/10/2021 Confirmed reviews ALL

in the beginning I was having a very bad impression after they delay of the check in It was suppose that we have the check in at 3 pm but actually we was allowed to go to our room at 4:30 and the receptionist last telling that we have to wait after they clean the room which was a silly answer and unrepeatable They make to me late check out because of that but also I was given a very bad impression about the management of this hotel in the first impression

Dear Mr. R., Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa - Managed by ACCOR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manas Lal

Marjan island ras al khaimah

Customer review rating 5.0/5

Mark R. Families - 15/10/2021 Confirmed reviews ALL

Good and accomodating

Dear Mr. r., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by ACCOR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Rooms

Not a 5* hotel

Customer review rating 2.5/5

Jev Families - 11/10/2021 Confirmed reviews ALL

Facilities are old Staff not very helpful Good deal for money

Dear Mr. V. Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa - Managed by ACCOR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manas Lal Director of Rooms

Short break

Customer review rating 3.5/5

Ajay Families - 11/10/2021 Confirmed reviews ALL

We took a short break and were there for 2 nights. The stay was comfortable and relaxing. The best thing we liked about the place was its location and the super friendly & caring staff.

Dear Mr. C., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by ACCOR. It is always a pleasure to receive positive feedback and the constructive comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Rooms

Normal stay

Customer review rating 3.5/5

Mohammed S. Couples - 04/10/2021 Confirmed reviews ALL

Hi, Once I checked in with Katrina, she's nice but tuff a little bit, no smiles, no welcoming as a silver membership, no welcome drink as usual...they forced me to put a deposit AED 400/- in case am ordering anything (which i dont like and am paying on the spot)! I got a room full of dust and no one can tell unless u have an allergy while breathing so this is the first hotel in All Accour am facing an issue with the room itself. I feel the dust everywhere in curtains, carpets...it should be cleaned very well please. I didn't come back to the reception to change the room as am expecting the others all the same condition. This time am not happy that much as I always be while am in All Accour group hotels...but am not angry as well... Thanks Mohammed

Dear Mohammed A., Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa - Managed by ACCOR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manas Lal Director of Rooms

Good stay for families with children

Customer review rating 3.5/5

Priyanka Families - 03/10/2021 Confirmed reviews ALL

The hotel has a lot of options in terms of facilities- private beach, swimming pool, kids arcade, couple of restaurants with different cuisines, mini supermarket. Rooms were decent but definitely could use some upgrade. Staff were courteous and helpful. Not happy about the extreme delay at check in on weekends and long wait in the warm lobby.

Dear Ms. Priyanka, We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by ACCOR. It is always a pleasure to receive positive feedback. We have also taken note of your comments in regards to room refurbishment and the waiting time on your arrival. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Rooms

Good room -Good fitness-

Customer review rating 3.0/5

V. J. Solo - 02/10/2021 Confirmed reviews ALL

Main restaurant closed so choice of food very limited - Added to the fact that this is a non alcoholic ( dry ) hotel , one get the impression that hotel is kind of " dead "

Dear Mr. V., Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa - Managed by ACCOR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manas Lal Director of Rooms

Some pros and cons

Customer review rating 2.5/5

Jason P. Families - 02/10/2021 Confirmed reviews ALL

We loved the special efforts that were made for us for my wife’s birthday a really great aspect of the trip. The issues we had were with the length of time to check-in, waiting for 45 minutes with our young son before deciding to go for lunch and come back later. The check-out was also lengthy with some discrepancies over how much we had to pay as we had a 200 AED voucher included from Cobone.

Dear Mr. P., Thank you for taking the time to tell us about your experience at the Marjan Island Resort & Spa - Managed by ACCOR. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manas Lal Director of Rooms

Well located

Customer review rating 5.0/5

Ayman H. Families - 29/09/2021 Confirmed reviews ALL

Good stay with family

Dear Mr. A., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by ACCOR. It is always a pleasure to receive positive feedback and constructive comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Rooms

Very nice hotel , enjoyed every bit

TripAdvisor rating 4.0/5

mrt8924 28/09/2021 TripAdvisor review

Room was great ! We even got a free upgrade . But there was a long time wait for check in to the hotel . Breakfast buffet was great , but dinner choices could have been more . But overall it’ was a great experience

Dear mrt8924 Thank you for sharing your experience from your recent stay with us at Marjan Island Resort & Spa. We are delighted to learn that you had an amazing holiday and were overall happy with the services and facilities provided at the resort. We have also taken note of your constructive feedback and will share with the team. Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Marjan Island Resort & Spa. Sent with all our best wishes, Manas Lal Director of Rooms

amazing experiece

Customer review rating 4.5/5

Salima Families - 27/09/2021 Confirmed reviews ALL

It was really nice stay cation. pool experience was really great. Hygiene standard were too good. Would love to visit again.

Dear Mr. Faheem M., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by ACCOR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Rooms

We had a great stay ,

Customer review rating 4.5/5

Menasha G. Families - 27/09/2021 Confirmed reviews ALL

We booked a premium room anc got a free upgrade to a Marjan suite . It was a surprise . Me and husband enjoyed every bit .

Dear Mr. G., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by ACCOR. It is always a pleasure to receive positive feedback and constructive comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Rooms
Customer review rating 3.5/5

Anonymous Families - 27/09/2021 Confirmed reviews ALL

Stay was good but breakfast was not good.it was very dry .

Dear Mr. M., We very much appreciate your comments regarding your stay at the Marjan Island Resort & Spa - Managed by ACCOR. It is always a pleasure to receive positive feedback and constructive comments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manas Lal Director of Rooms

Good stay!!

TripAdvisor rating 5.0/5

charmz1022 14/09/2021 TripAdvisor review

We have faced issues during check-in for the 3 rooms that we had booked but special thanks to Mr. Hafeez and Mr. Ahmad they were able to manage everything with professionalism. They upgraded our rooms with a fantastic view. Mr. Hafeez house keeping shift leader has done everything for us. Special thanks to him and to all Filipino staffs who are very polite and accommodating. We really enjoyed our stay. Thank you!!

Dear Charmaine Atienza Thank you for sharing your experience from your recent stay with us at Marjan Island Resort & Spa on Tripadvisor. Your mention of superlative service from our colleagues Hafeez and Ahmad is very encouraging and brings us immense joy. We will all look forward on your return to Marjan Island Resort & Spa. With all our very best wishes, Manas Lal Director of Rooms

Excellent - Thank you

TripAdvisor rating 5.0/5

rubyannmontallana 06/09/2021 TripAdvisor review

Thank you Marjan resort for our 1 night stay with my family friends. We enjoy. And thank you for allowing us to change our room. Staff are very friendly. Our room is ok satisfied. And note: please next time when we ask ice cube i hope it was free of charge hehehehe… once again thank you..

Dear Rubyannmontallana Thank you for sharing your experience from your recent stay with us at Marjan Island Resort & Spa. We are delighted to learn that you had an amazing holiday and were overall happy with the services and facilities provided at the resort. Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Marjan Island Resort & Spa. Sent with all our best wishes, Manas Lal Director of Rooms

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