Hotel Mercure Marseille Canebière 4 stars

Customer review rating 4.4/5 374 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Hotel Mercure Marseille Canebière
See on a map
+ 20 Services
Book this hotel
Meeting Planner ALL

Your loyalty is rewarded

Hotel extras

  • 90 very comfortable rooms for business or family travel

  • In the heart of the city center of Marseille, on the mythical Canebière

  • Meeting room to organize your events

  • Metro and tram stop outside the hotel

  • 19th century Haussmann building and unique rooms

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Beach and water sportsPaying
  • Other sports activities
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service availablePaying

Hotel location

Hotel Mercure Marseille Canebière

48 La Canebiere
En voiture suivre Parking
Charles DeGaulle accès Canebière
13001
marseille
france

Tel: +330465585691

Fax: (+33)0465585692

Check-in from 14h00

Check out up to 12h00

  • By plane

    MARSEILLE PROVENCE At 25km / 15.53 miles

  • By train

    NOAILLES At 0.5km / 0.31 miles

  • By train

    SAINT CHARLES At 0.8km / 0.5 miles

GPS :43.296986, 5.379321

Companies

  • AIRBUS EUROCOPTER 25.0 km / 15.53 mi
  • CMA 6.0 km / 3.73 mi
  • COMASUD 7.3 km / 4.54 mi
  • ONET SERVICES 9.8 km / 6.09 mi
  • RICARD 8.6 km / 5.34 mi
  • RICHARDSON 2.8 km / 1.74 mi
  • SNEF 7.0 km / 4.35 mi
Companies

Your meetings and events

Organize your seminar in Marseille We have 2 meeting rooms with natural light that can each accommodate 40 people; Choose the configuration that suits you and your needs.For the different breaks during your day, the Chef will dazzle your taste buds for lunch, dinner or cocktails based on your requests. a co-working space with lounge is available for smaller meetings.

3 

meeting rooms

From 1 to 50 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Day light

  • WIFI access

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Classic Room - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products

Classic Room - 2 single beds

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Bathroom products

Privilege Room - 1 double bed

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Bathrobe

Suite - Ideal for a family - 1 double bed and 1 two-person sofa bed

  • Max. number of persons: 4
  • Area: From 30 m² / 323 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Privilege Room, terrace with view of Notre Dame de la Garde - 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 22 m² / 237 sq ft
  • Bathroom products
Rooms

Our restaurants and bars

LE CAPUCIN

Type of cuisine: Bistronomy

Near Canebière market, in a Haussmann setting, come and discover the Marseille brasserie cuisine using fresh and local products. Between tradition and revival, our chef and his team will offer you a unique bistronomique experience.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE FEUILLANT

Non contractual photo

Our guest reviews for
Hotel Mercure Marseille Canebière

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

374 reviews

Dissapointed

Customer review rating 4.4/5

Stefan Couples - 10/08/2020 Confirmed reviews ALL

The room was nice and comfortable bed. But service not existing. 1) You propose the online check-in, which I tried and there was technical error several times before it worked. I arrive at the hotel and your staff tells me I only check-in for 1 night, but was staying 2 nights. I did not chose anything when check-in online. Your online check-in process is not very easy! 2) Due Covid they dont clean the room, which I did not understand!

Good stay

Customer review rating 4.4/5

Camille P. Couples - 29/02/2020 Confirmed reviews ALL

Late check in Confortable bedroom missing one thing in the bedroom : coat hanger For one night it was ok to put our staff in the dressing but if you stay more than a night .. no

Dear CAMILLE P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very well located

Customer review rating 4.4/5

Salg Couples - 25/02/2020 Confirmed reviews ALL

Just down the street from the old port. Tram in front of the hotel and metro station nearby.

Dear SHERI G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located but there’s construction around the hotel, which takes away from the experience

Customer review rating 4.4/5

R. Couples - 11/02/2020 Confirmed reviews ALL

The hotel is new and very nice. The staff are extremely friendly. The rooms are on the smaller side but well designed.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Nice staff, but there was no hot water in half of the structure

Customer review rating 4.4/5

Rosario Business - 26/11/2019 Confirmed reviews ALL

My experience at the hotel was weak. My room didn't have hot water for 2 days and I changed it (even if the reception ensured me that after the first day it wouldn't have happened anymore). However, the new room was small and quite claustrophobic, so I had to change it again. The staff was kind, but it presents great weaknesses: cleaning staff does not speak english at all; I had to move my luggage from one room to another since it was not supposed that the staff could do it in any case; soaps and loundry was not changed as required. Globally the experience was very bad.

Dear ROSARIO ANDREA C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marseille Canebière Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mercure Hotel Marseille Canebiere

Customer review rating 4.4/5

Anonymous Friends - 18/11/2019 Confirmed reviews ALL

We have appreciated the staff kindness in spite of external events that could have made our stay a nightmare.

Dear PATRICE A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.4/5

B. Solo - 13/11/2019 Confirmed reviews ALL

Welcomed and professional team

Dear ROGER B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overall a good place to stay, but check the bathrooms...

Customer review rating 4.4/5

Business T. Business - 11/11/2019 Confirmed reviews ALL

Hotel to the train station and the old harbor, clean modern room, friendly and helpful personnel, good breakfast.

Dear GERASIMOS S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. we are very sorry for the bathroom. feel free to call the reception, staff is here to help you during your stay to fix the problem, giving you an other room if necessary. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 4.4/5

Lynda Friends - 02/11/2019 Confirmed reviews ALL

Good

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

great stay for our first time in Marseille

Customer review rating 4.4/5

Irah Friends - 30/10/2019 Confirmed reviews ALL

Nice room, looks very new, very clean, and good location too. this hotel is way nicer than the other mercure hotel even though the other one link directly to the shopping center Marseille city itself is in a bit of mess due to construction, but the hotel is nearby to everywhere, and located not in the "not so graffiti area" of Marseille i would expect to have a water in the room, but no water available, and only two paper cup are available each day, it would be grateful if we can have the water bottle during our stay.

Dear IRAH H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry for the water it supoose to have one bottle each day in the little fridge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Room too small

Customer review rating 4.4/5

Eugenio V. Business - 24/10/2019 Confirmed reviews ALL

Great breakfast, room too small (303), bad ventilation.

Dear EUGENIO V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marseille Canebière Vieux-Port I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellente

Customer review rating 4.4/5

A. Families - 22/10/2019 Confirmed reviews ALL

Excellente

Monsieur A., Nous vous remercions d'avoir pris le temps de partager vos impressions suite à votre séjour à Hôtel Mercure Marseille Canebière Vieux-Port. C’est avec grand plaisir que nous recevons vos belles appréciations, aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Great and comfortable place

Customer review rating 4.4/5

Sylvain D. Business - 11/10/2019 Confirmed reviews ALL

Comfortable

Dear SYLVAIN D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect location and helpful staff

Customer review rating 4.4/5

Louise W. Friends - 09/10/2019 Confirmed reviews ALL

We fell in love with Mercure in Angers and joined Accor. They had by far the best breakfast at any hotel—madeleines, cheeses and meats, multiple breads and pastries etc. Your choices weren’t as extensive but were good. Our two rooms on the second floor were handsome and comfortable but quite noisy. We heard can s tante shouting and fighting outside. Your lobby area feels cold and sterile with few places to sit.

Dear LOUISE W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port its with a big attention that we are reading your appreciations... I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location!

Customer review rating 4.4/5

Marc F. Couples - 06/10/2019 Confirmed reviews ALL

A perfect hotel to explore this vibrant city!

Dear MARC F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port (Opening July 2019). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent stay!

Customer review rating 4.4/5

Dschmitt Business - 29/09/2019 Confirmed reviews ALL

Wonderful location, breakfast and size of rooms!

Dear SCHMITT D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not great

Customer review rating 4.4/5

Youss Business - 26/09/2019 Confirmed reviews ALL

Not very convenient for a business trip

Dear YOUSSEF A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marseille Canebière Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

No Reception, not easy to find staff, no curtain in bathroom, dirty toilet paper. Never again.

Customer review rating 4.4/5

Conrad Business - 21/09/2019 Confirmed reviews ALL

No Reception, not easy to find staff, no curtain in bathroom, dirty toilet paper. Never again.

Dear KOENRAAD C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marseille Canebière Vieux- I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Sincerely,

Brand new hotel in central Marseille

Customer review rating 4.4/5

P T. Solo - 15/09/2019 Confirmed reviews ALL

An excellent mid-range hotel, the hotel is right next to the Noailles area. This is a bustling shopping district, with excellent fresh vegetables and shops serving the north African communities and well worth exploring. However, it is pretty raffish, with scores of young men hawking contraband cigarettes among, perhaps, other things. This gives the place a bit of an air of lawlessness and even to people familiar with inner city life, is a bit intimidating at first.

Dear PHILIP T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port It is always a pleasure to receive positive feedback. I will share your comments with our team. Yes indeed, our hotel is locvated in a very popular area, wich one is in a constant evolution, is going to grow in the right way. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location, nice swish rooms, pleasant staff!

Customer review rating 4.4/5

Russ M. Couples - 12/09/2019 Confirmed reviews ALL

Thought the rooms were lovely and modern. The air conditioning wasn't great The coffee and tea. Proper cups should be provided to save on plastics and waste. And a more pleasant experience. Breakfast isn't value for money. Bar prices seemed very high. I had a large beer at 9 euro. Seemed very expensive compared to the prices on the port. It made me not order another one because of this.

Dear ANDREA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port we will share your comments with our team. your feed back is important for us, they help us to improve the quality of our services. Thank you again for sharing your experience, and we hope we will welcome you again Sincerely,

Our most recent 20 reviews

Our other hotels nearby