Hotel - Hotel Mercure Marseille Canebière
Mercure Hotel Mercure Hotel

Hotel Mercure Marseille Canebière

4.3/5 227 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Beach and water sports  (Nearby)
    • Boat excursions
    • Jet skiing
    • Kayaking
    • Parasailing
  • Other sports activities
    • Outdoor sports
    • Boules/petanque

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-00:00
    • Opening hours : Week-end 12:00-00:00

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AIRBUS EUROCOPTER25 km / 15.53 mi COMASUD7.3 km / 4.54 mi RICARD8.6 km / 5.34 mi SNEF7 km / 4.35 mi
CMA6 km / 3.73 mi ONET SERVICES9.8 km / 6.09 mi RICHARDSON2.8 km / 1.74 mi

Congress centre

PHARO3 km / 1.86 mi WORLD TRADE CENTER0.65 km / 0.4 mi

Exhibition and convention centre

MARSEILLE CHANOT3.3 km / 2.05 mi PALAIS DU PHARO2 km / 1.24 mi PARC CHANOT3 km / 1.86 mi

Exhibition centre

MUCEM2 km / 1.24 mi

Your meetings and events

Organize your seminar in Marseille We have 2 meeting rooms with natural light that can each accommodate 40 people; Choose the configuration that suits you and your needs.For the different breaks during your day, the Chef will dazzle your taste buds for lunch, dinner or cocktails based on your requests. a co-working space with lounge is available for smaller meetings.

Hotel Mercure Marseille Canebière Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LE BOUTIS 25 m2 2.5 m 18 10 15 0 10
LE MARCHE 50 m2 2 m 0 18 50 28 0
NOAILLES 50 m2 2.5 m 40 20 25 30 20
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Mercure Marseille Canebière offers 90 rooms with Provencal accents including 3 suites. Choose the essential comfortable classic room, the generous Privilege room or be tempted by one of our suites.For a business trip, a seminar or a family stay, our hotel will meet your needs and adapt to your demands.

  • 90 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 3 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Printer
    • Fax machine
    • Minibar
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 ALL Rating 227 reviews

Our guest reviews for
Hotel Mercure Marseille Canebière

100% genuine reviews from our guests

Find out more
Rosario Business - 26/11/2019 Confirmed reviews ALL
« Nice staff, but there was no hot water in half of the structure »

My experience at the hotel was weak. My room didn't have hot water for 2 days and I changed it (even if the reception ensured me that after the first day it wouldn't have happened anymore). However, the new room was small and quite claustrophobic, so I had to change it again. The staff was kind, but it presents great weaknesses: cleaning staff does not speak english at all; I had to move my luggage from one room to another since it was not supposed that the staff could do it in any case; soaps and loundry was not changed as required. Globally the experience was very bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROSARIO ANDREA C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marseille Canebière Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Friends - 18/11/2019 Confirmed reviews ALL
« Mercure Hotel Marseille Canebiere »

We have appreciated the staff kindness in spite of external events that could have made our stay a nightmare.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICE A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

B. Solo - 13/11/2019 Confirmed reviews ALL

Welcomed and professional team

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business T. Business - 11/11/2019 Confirmed reviews ALL
« Overall a good place to stay, but check the bathrooms... »

Hotel to the train station and the old harbor, clean modern room, friendly and helpful personnel, good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERASIMOS S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. we are very sorry for the bathroom. feel free to call the reception, staff is here to help you during your stay to fix the problem, giving you an other room if necessary. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lynda Friends - 02/11/2019 Confirmed reviews ALL
« Good »

Good

Irah Friends - 30/10/2019 Confirmed reviews ALL
« great stay for our first time in Marseille »

Nice room, looks very new, very clean, and good location too. this hotel is way nicer than the other mercure hotel even though the other one link directly to the shopping center Marseille city itself is in a bit of mess due to construction, but the hotel is nearby to everywhere, and located not in the "not so graffiti area" of Marseille i would expect to have a water in the room, but no water available, and only two paper cup are available each day, it would be grateful if we can have the water bottle during our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IRAH H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry for the water it supoose to have one bottle each day in the little fridge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Eugenio V. Business - 24/10/2019 Confirmed reviews ALL
« Room too small »

Great breakfast, room too small (303), bad ventilation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EUGENIO V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marseille Canebière Vieux-Port I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A. Families - 22/10/2019 Confirmed reviews ALL
« Excellente »

Excellente

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur A., Nous vous remercions d'avoir pris le temps de partager vos impressions suite à votre séjour à Hôtel Mercure Marseille Canebière Vieux-Port. C’est avec grand plaisir que nous recevons vos belles appréciations, aussi, nous ne manquerons pas de les partager avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Sylvain D. Business - 11/10/2019 Confirmed reviews ALL
« Great and comfortable place »

Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear SYLVAIN D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Louise W. Friends - 09/10/2019 Confirmed reviews ALL
« Perfect location and helpful staff »

We fell in love with Mercure in Angers and joined Accor. They had by far the best breakfast at any hotel—madeleines, cheeses and meats, multiple breads and pastries etc. Your choices weren’t as extensive but were good. Our two rooms on the second floor were handsome and comfortable but quite noisy. We heard can s tante shouting and fighting outside. Your lobby area feels cold and sterile with few places to sit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LOUISE W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port its with a big attention that we are reading your appreciations... I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Marc F. Couples - 06/10/2019 Confirmed reviews ALL
« Great location! »

A perfect hotel to explore this vibrant city!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARC F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port (Opening July 2019). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dschmitt Business - 29/09/2019 Confirmed reviews ALL
« Excellent stay! »

Wonderful location, breakfast and size of rooms!

Our hotel has responded to the review
Our hotel has responded to the review

Dear SCHMITT D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Youss Business - 26/09/2019 Confirmed reviews ALL
« Not great »

Not very convenient for a business trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear YOUSSEF A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marseille Canebière Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Conrad Business - 21/09/2019 Confirmed reviews ALL
« No Reception, not easy to find staff, no curtain in bathroom, dirty toilet paper. Never again. »

No Reception, not easy to find staff, no curtain in bathroom, dirty toilet paper. Never again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KOENRAAD C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marseille Canebière Vieux- I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Sincerely,

P T. Solo - 15/09/2019 Confirmed reviews ALL
« Brand new hotel in central Marseille »

An excellent mid-range hotel, the hotel is right next to the Noailles area. This is a bustling shopping district, with excellent fresh vegetables and shops serving the north African communities and well worth exploring. However, it is pretty raffish, with scores of young men hawking contraband cigarettes among, perhaps, other things. This gives the place a bit of an air of lawlessness and even to people familiar with inner city life, is a bit intimidating at first.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port It is always a pleasure to receive positive feedback. I will share your comments with our team. Yes indeed, our hotel is locvated in a very popular area, wich one is in a constant evolution, is going to grow in the right way. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Russ M. Couples - 12/09/2019 Confirmed reviews ALL
« Good location, nice swish rooms, pleasant staff! »

Thought the rooms were lovely and modern. The air conditioning wasn't great The coffee and tea. Proper cups should be provided to save on plastics and waste. And a more pleasant experience. Breakfast isn't value for money. Bar prices seemed very high. I had a large beer at 9 euro. Seemed very expensive compared to the prices on the port. It made me not order another one because of this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port we will share your comments with our team. your feed back is important for us, they help us to improve the quality of our services. Thank you again for sharing your experience, and we hope we will welcome you again Sincerely,

W. Couples - 12/09/2019 Confirmed reviews ALL
« Adéquate »

Recently stayed at the Mercure Sorbonne. Apart from the breakfast room which was not pleasant at this hotel the rooms were much better than Marseilles. I do not like bathrooms that open directly into the bedroom.

Anonymous Friends - 09/09/2019 Confirmed reviews ALL
« Sparkling clean and modern comfort steps from Le Vieux Pory »

Great location close to the harborfront. Modern and sleek, the spacious room was a great value. The metro and team are within a block. Very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RONALD K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Sean G. Couples - 23/08/2019 Confirmed reviews ALL
« A great place to stay. »

Welcoming staff, clean and comfortable rooms, fantastic location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SEAN G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

N. Business - 18/08/2019 Confirmed reviews ALL
« Super »

Top super

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAIDA N., We appreciate your comments regarding your stay at the Hôtel Mercure Marseille Canebière Vieux-Port (Opening July 2019). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff .. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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