Hotel - Veranda Resort Pattaya - MGallery
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Veranda Resort Pattaya - MGallery

4.0/5 363 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • SUVARNABHUMI (Paying)
    • UTAPAO RAYONG PATAYA INTL AIRP (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Children's Club for over 12s
  • Beach and water sports
    • Boat excursions
    • Jet skiing
    • Private beach
  • Bicycles rental

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 0:00 - 23:59
    • Opening hours : Week-end 0:00 - 23:59

Business services

  • 2 meeting room(s)
  • Self service business centre
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Hotel location

Your meetings and events

Conference room for group meetings up to 200 participants with full range of multimedia equipment for presentations and entertainment.

Veranda Resort Pattaya - MGallery Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CONFERENCE ROOM 30 m2 4 m 228 60 60 156 140
FUNCTION ROOM 142 m2 4 m 84 40 30 42 40
    • Videoconferencing
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 145 rooms
  • 80 non-smoking rooms
  • 6 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.4/5 ALL Rating 2,297 reviews

Our guest reviews for
Veranda Resort Pattaya - MGallery

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 363 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Joy Families - 18/09/2019 Confirmed reviews ALL
« Service is terrible and not clearly »

除了海滩不错,其他都不好

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zhimin P., Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

06/08/2019 TripAdvisor review
« Impressive place »

This is the first time that we selected to stay at Veranda Resort Pattaya- Mgallery by Sofitel.We had a wonderful time here! The breakfast at the Deck is of high quality taking into consideration the price. Room was well decorated and designed. Service is very impressive. We received a very warm welcome from the lady staff named “Jang”she is obviously the asset of the hotel and very professional. Overall, the resort is an excellent place to stay. Well, we would love to be back, can’t wait!

Our hotel has responded to the review
Our hotel has responded to the review

Dear TaeOThanapat, We would like to thank you for your positive feedback about your stay's experience at Veranda Resort Pattaya - MGallery. We are delight to learn that our services from Khun Jang made your stay more enjoyable. We will convey this feedback to her. And more over, our breakfast quality and decoration of the property made this stay's is valuable. We hope to have a chance to welcome you back to our resort again in soon. Please feel free to do lets us know for your next stay. Yours sincerely, Peeraphol Jittiboonruan General Manager Veranda Resort Pattaya - MGallery.

Varavadee W. Friends - 28/06/2019 Confirmed reviews ALL
« Improving a lot »

Been here a few times but everytime I got upset by the service. Unlike this time, I found the service has improved a lot. The staff at the check in counter was welcoming me nicely and I was treated so well. They seemed to know their responsibilities so well especially K. PLA. I stayed at Pool suite. The room was spacious, very clean and lovely. I was impressed by the service of the house keeping ( K. MUI ) who did her duty so well. She smiled and greated me whenever we met. The service at the breakfast was excellent. K. Sunny has been a great help. He found a seat inside for me without me asking. He also kept an eyes on all the guess who needed assistance. And last but not least is K. Jubjang. She has done a geat job addressing the staff to do the great service. She came to welcome me and made my stay perfect. After this trip, I am encouraged to be there often as the service is so excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Varavadee W., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 25/06/2019 Confirmed reviews ALL
« Not worth for money »

I stayed on hotel with room type Ocean beach front which was around ~THB7000/night but material in the room looks degenerate. The refrigerator was the worst thing. I put 2 cans of beer around 5 P.M but it wasn't cool when I took it back on 10 A.M in another day. The best thing was breakfast. Many choices with quality of food. This was very impressive but if you talk about ~THB7000/night, it wasn't worth at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Preutsaji L., Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Jenjira C. Friends - 19/06/2019 Confirmed reviews ALL
« Relaxing place and friendly service »

The place is fabulous. Quiet and peaceful. Room was well decorated and designed. Service is very impressive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenjira C., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Janejira N. Couples - 18/06/2019 Confirmed reviews ALL
« Good place, service and view »

The best breakfast and convenience for everything. The swimming pool is amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janejira N., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jiraporn.l Friends - 17/06/2019 Confirmed reviews ALL
« Very Good »

Room design : Good fucntion Service : warm welcome

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jiraporn L., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tobey Families - 16/06/2019 Confirmed reviews ALL
« Ordinary »

Calling taxi from resort is two time price than calling from outside

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tobey, Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Sven Families - 13/06/2019 Confirmed reviews ALL
« it doesn't feel professional »

I bought toys for my son in the city,when i check out give me the bill for the toys??????? Excuse me??????? I pay to play with my own toys????? And there was no apology???? Lobby glasses man! The experience was terrible!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lina P., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mike P. Families - 12/06/2019 Confirmed reviews ALL
« Good service, great attitude, but the frontdesk's male clerks' efficiency's a little off »

the whole experience was top notch, could improve a lilttle on the mini bar selection. also, a lot of flies during breakfast outside

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yunyan Y., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pripta Families - 12/06/2019 Confirmed reviews ALL
« This's the first time with my husband family »

happy trip happy time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tanawan P., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Krit Business - 10/06/2019 Confirmed reviews ALL
« Nice place will comeback again »

Suit for relaxing, good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Krit A., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Petcharayuth Friends - 08/06/2019 Confirmed reviews ALL
« Nice hotel !! Good Service!! »

Clean, spacious enough, very nice swimming pool & top roof bar. Receptionists and staff are all very professional and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Petcharayuth K., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Supotjanee S. Couples - 05/06/2019 Confirmed reviews ALL

Room decoration and view are not worth for the price

Wilawan Friends - 05/06/2019 Confirmed reviews ALL
« The great hotel »

I think this is the great hotel, service mind, good service, good hotel, nice place and nice view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wilawan S., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Couples - 22/05/2019 TripAdvisor review
« Great breakfast, Poor Wifi »

I can hear outside noise even telephone ringing .Sun bed not enough for guest.I like variety of food for breakfast .Anyway must improve for WIFI which must be coverage at swimming pool as well.I will come back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Passport23883658030 Thank you for sharing your great experience at the Veranda Resort Pattaya. We are truly sorry for the service of wifi which is not coverage till the swimming pool .We highly appreciate your support and we are happy to know that you will coming back for your next vacation, please give us the chance to be at your service. Regards, Joobjang

Family - 16/04/2019 TripAdvisor review
« M Gallery!!!! »

Overall of service is average, Room is too small and getting old, it should not rate to be M Gallery. it's not reasonable price. My first time to use stay plus free that make me feel disappointed to be member of Accor plus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/ Madam Thank you so much for sharing your experience during stay with us. We are sorry that your experience at the hotel did not meet your expectation. As our resort strive to serve superior service to customer, this feedback is very important to us to improve our team to be better. Thank you again for sharing your comment, it is our hope to welcome you in the near future. Regards, Joobjang

Family - 14/03/2019 TripAdvisor review
« good service and nice location »

hotel staff are so kind and good service. the room is clean and quite, I also see the sunset view from my room. Hotel breakfast did a great job, delicious and various in menu. However, swimming pool is quite small for me but it's good for family activity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Flyer45011958253 Thank you for sharing your great experience at the Veranda Resort Pattaya, Thailand. It is our hope that your next visit to Pattaya, you will give us the chance to welcoming you again and wish you will be as pleasant as previous stay. Regards, Micky

Mathuros K. Families - 25/02/2019 Confirmed reviews ALL
« Always happy to stay here. »

Great service. Awesome place for resting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mathuros K., Thank you very much for your comment regarding your stay at Veranda Resort Pattaya. We appreciate your continuously support. And we hope your next visit will be as pleasant as the previous one. Sincerely, Micky Guest Experience Manager

Runny Families - 17/02/2019 Confirmed reviews ALL
« Nice family holiday »

I was impressed when I got into the room and saw the baby cot and the bath tub what I requested when I booked the room were there already. Staff were very nice and polite. Breakfast was very good. Variety of food. Swimming pool was absolutely beautiful. But some of them can’t speak English well. Anyway I will stay there again if I go to Pattaya again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wiralpatch A., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Micky Guest Experience Manager

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