ibis Rabat Agdal Hotel 3 stars

Customer review rating 4.1/5 1,493 reviews

ALLSAFE approved hotel

ibis Rabat Agdal
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+ 19 Services

Hotel extras

  • Hotel is a 3 minute-walk from Rabat Agdal train station

Hotel location

ibis Rabat Agdal

Avenue Haj Ahmed Charkaoui
Place De La Gare Rabat Agdal
10000 rabat
morocco

Tel: +212537131707

Fax: (+212)537131701

Check-in from 14h00

Check out up to 12h00

  • By plane

    RABAT SALE At 13km / 8.08 miles

  • By train

    AGDAL At 0.1km / 0.06 miles

GPS :33.998706, -6.858845

Hotel services

WOK RESTAURANT

Mixture of styles. Widely varied cuisine in a contemporary setting. Choose your products and create your own menu: everything is wok-cooked right in front of you.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
Meetings/Events
  • 4 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 170 rooms
    • 5 rooms for people with reduced mobility
    • No family room
    • 6 connecting rooms
    • 170 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • French
    • English
    • Spanish
    • Arabic
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Parking
    • On site
    • 26 parking spaces
    • Private
    • Parking opened 24/7
    • Parking with security service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 160 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Videoconferencing

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Equipped with the new "Sweet Bed by ibis" bedding, the practical and inviting ibis room boasts all the features you want most: a double bed, desk, Internet, TV with all the main channels and a bathroom.

Our guest reviews for
ibis Rabat Agdal

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,493 reviews

TripAdvisor Rating 4.5/5

85 reviews

Good stay

Customer review rating 4.0/5

Medsol Business - 22/10/2021 Confirmed reviews ALL

Good experience

Dear MOHAMED S., We very much appreciate your comments regarding your stay at the ibis Rabat Agdal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.0/5

W. Y. H. Families - 14/10/2021 Confirmed reviews ALL

Nice experience

Dear HAMAMDI W., We very much appreciate your comments regarding your stay at the ibis Rabat Agdal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 5.0/5

Ismail A. Business - 04/10/2021 Confirmed reviews ALL

I am sending this letter to thank you for the great experience I had in your hotel. I enjoyed my time at the hotel and every thing was so great and exceeded my expectations. Thank you so much for the nice work and services you provided for your customers

Dear ISMAIL A., We very much appreciate your comments regarding your stay at the ibis Rabat Agdal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Amine H. Solo - 28/09/2021 Confirmed reviews ALL

It was wonderful

Dear h. A., We very much appreciate your comments regarding your stay at the ibis Rabat Agdal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 2.0/5

Masood Business - 28/08/2021 Confirmed reviews ALL

There no fridge in the room and aircon not working

Dear MASOOD K., Thank you for taking the time to tell us about your experience at the ibis Rabat Agdal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Not all rooms in ibis hotels are equipped with refrigerators and this is not, and this is not only the case at ibis Rabat ... For the air conditioning, I checked the room where you stayed (room 434), the air conditioning works well, maybe a handling problem, but I will have been able to call the reception, there is always a technician who is ready to intervene At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jabir Bendaoud Manager General HA…

A total disaster

Customer review rating 0.5/5

Laila S. Families - 22/08/2021 Confirmed reviews ALL

My room was dirty and was obliged to call the police in order to find a solution for me ! I used to stay at this hotel few months ago , it was clean and amazing ...but now it's a disaster everything is dirty , even the elevator's door , the parking garage !!!

Good Stay

Customer review rating 5.0/5

Said E. A. Solo - 14/07/2021 Confirmed reviews ALL

I had a wonderful stay at IBIS Rabat. The staff were friendly. I would like to give a big thanks to Amine, Hocine, Hassan, Said, Karim, Mustafa and all the other employees from house keeping to the receptionists. They made me feel home and safe with all craziness going on. As always, keep up with the excellent job and will return again. Thanks

Dear MOHAMED SAID E., We very much appreciate your comments regarding your stay at the ibis Rabat Agdal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great hotel

Customer review rating 4.5/5

Anonymous Solo - 13/07/2021 Confirmed reviews ALL

Ibis hotels are consistently good quality, and the location right beside the train station is perfect for travelers

Dear KELLY F., We very much appreciate your comments regarding your stay at the ibis Rabat Agdal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location, Great Breakfast, Nice decorations …

Customer review rating 4.5/5

Amadou D. Solo - 10/07/2021 Confirmed reviews ALL

This is my second stay at Ibis Rabat Agdal. And I will say I am extremely happy with the service provided. The staff is nice and helpful. The breakfast is delicious with many options. The dinner buffet was delicious though somewhat overpriced. The rooms are very clean but a bit small 2 guests. Overall I like this hotel. I will certainly stay there again in the future.

Dear AMADOU D., We very much appreciate your comments regarding your stay at the ibis Rabat Agdal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.5/5

Asma Families - 30/06/2021 Confirmed reviews ALL

Staff were very nice and accommodating. I would definitely stay in this hotel again.

Dear ASMAE M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good stay

Customer review rating 4.0/5

C. A. Families - 30/06/2021 Confirmed reviews ALL

Good stay, tho the toilet had a weird smell and the carpet wasn’t cleaned properly.

Dear a. C., Thank you for taking the time to tell us about your experience at the ibis Rabat Agdal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 1.0/5

Sara Solo - 28/06/2021 Confirmed reviews ALL

Room is clean, however no one answers the phone at the reception no matter how many time i called. I had to go down to the bar to order tea, i waited 30min and the guy brought me a big teapot and his own glass and was like are you the one who wants tea? Here i can give you a cup of mine! When i refused and asked for a fresh pot of tea, he went and grabbed a small teapot n filled it with the old tea that was in his teapot, brought me a dirty glass and a dirty plate and was like, wash this glass when you get to your room!!!!! I have been to countless accor hotels, never experienced smthg like this. Very disappointed!

Dear SARA M., Thank you for taking the time to tell us about your experience at the ibis Rabat Agdal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jabir Bendaoud Géneral Manager HA… GSM :06 64 90 00 64

Well located, Bad stay

Customer review rating 1.0/5

Marino Business - 21/06/2021 Confirmed reviews ALL

The hotel is good but the people working in reception they still have a lot to know about how to deal with a customer. Many situations happened, many times i asked them for a contract to our company as we are frequently chosinh IBIS but no one is interested. Many other situations give bad experience.

Dear Marino S., Thank you for taking the time to tell us about your experience at the ibis Rabat Agdal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jabir Bendaoud Géneral Manager HA…

Long check in

Customer review rating 0.5/5

Mokhtar D. Business - 17/03/2021 Confirmed reviews ALL

Hi all, I'm platinium status with Accord Hotel, having a high trust to this organism. I was really impressed about my experience in Agdal rabat ibis hotel because getting issue to pay remotely. It tooks more than 30 minutes to make the payment process through the authorization payment !! Instead of anticipating the check in as IT service take time for that process, they prefer that we wait in the reception. Please try to progress this process !! Never had this kind of issue during all my travels with Accord Hotel

Dear MOKHTAR d., Thank you for taking the time to tell us about your experience at the ibis Rabat Agdal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.0/5

Nour-eddine Friends - 16/03/2021 Confirmed reviews ALL

I enjoyed the stay immensely. The staff were excellent and the reception quite welcoming. Extra bonus of been a member is appreciated.

Dear NOUR-EDDINE A., We very much appreciate your comments regarding your stay at the ibis Rabat Agdal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Khaled A. Solo - 02/03/2021 Confirmed reviews ALL

Great service and staff and location

Dear KHALED a., We very much appreciate your comments regarding your stay at the ibis Rabat Agdal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Uncomfortable - could not sleep - too hot

Customer review rating 1.5/5

Smita K. Friends - 01/03/2021 Confirmed reviews ALL

The room is cramped, too small and there air conditioning was not working. The room was exceptionally hot, it was only possible to either switch on or off the air conditioning. When I opened the window for air, the traffic noise, people talking and dog barking made it impossible to sleep. One of my worst hotel stays. In the last 1 year, this was the first time I stayed in a hotel, hoping it would be relaxing and pleasant. Extremely disappointed. Also the breakfast was not much to talk about - below average food quality and options.

Dear K. S., Thank you for taking the time to tell us about your experience at the ibis Rabat Agdal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jabir Bendaoud General Manager HA…

Not good experience

TripAdvisor rating 2.0/5

rs1947 Family - 06/01/2020 TripAdvisor review

Aircon was not working -it can work only one way hotel manager decides whether your room should have cool or hot temperature -cannot be selected in room ! reception team tried to explain air conditioning issue but cannot resolve it -location is not very good /train noise from station and empty junkyard not a good view !

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