ibis Casa-Voyageurs Hotel 3 stars

Customer review rating 4.0/5 1,075 reviews

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ibis Casa-Voyageurs
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Hotel extras

  • Shop at the Tachefine Center, a 5 minute walk

  • Explore the city, the Casa Voyageurs tramway station is in front of the hotel

  • Want to party? Ain Diab is 15 mins away: pubs, restaurants, bars, etc.

  • Discover Hassan II Mosque, the largest mosque in Morocco, a 15 min drive away.

  • Discover Casablanca's ancient medina; just 10 minutes from the hotel

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
Business services
  • 2 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

ibis Casa-Voyageurs

Place De La Gare Casavoyageurs
Avenue Ba Hmad
20500
casablanca
morocco

Tel: +212522417777

Check-in from 14h00

Check out up to 12h00

  • M DINA BUS : 

  • TRAM CASA VOYAGEURS : 

  • By plane

    MOHAMED V At 34km / 21.13 miles

  • By car

    AUTOROUTE DU MAROC At 2.1km / 1.3 miles

  • By train

    CASA VOYAGEURS At 0.3km / 0.19 miles

  • By train

    CASA VOYAGEURS At 0.1km / 0.06 miles

GPS :33.5902, -7.5909

Companies

  • AIR LIQUIDE 15.0 km / 9.32 mi
  • ALSTROM 1.7 km / 1.06 mi
  • ATTIJARIWAFABANK 3.6 km / 2.24 mi
  • BMCE 3.6 km / 2.24 mi
  • BMCI BNP 2.7 km / 1.68 mi
  • CEGELEC MAROC 12.0 km / 7.46 mi
  • COSUMAR 5.9 km / 3.67 mi
  • CREDIT DU MAROC 2.9 km / 1.8 mi
  • DECATHLON 10.0 km / 6.21 mi
  • MARJANE GROUPE 15.0 km / 9.32 mi
  • N A TOBACCO COMPANY 11.0 km / 6.84 mi
  • SOCIETE GENERALE 4.3 km / 2.67 mi
  • TRACTAFRIC 13.0 km / 8.08 mi
Companies

Your meetings and events

Room descriptions and layouts

2 

meeting rooms

From 1 to 30 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

With its contemporary design, Sweet Room by Ibis is a real living space and is designed to meet all requirements. Choose your comfort from our two types of rooms with facilities that invite relaxation and rest

Sweet Room by ibis with 1 double bed

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Views: City View, Courtyard View *

* Subject to availability

  • Business Desk
  • Direct dial telephone

Sweet Room by ibis with twin beds

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
  • Views: Courtyard View, City View *

* Subject to availability

  • Business Desk
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

WOK AND CO

Type of cuisine: International

Try a bit of everything. Food from all over the world in a contemporary setting. Choose your ingredients to create your own menu: everything is cooked in a wok right in front of you

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

No matter what the time of day or night, the ibis bar the perfect place to organize meetings or relax, serving snacks, quick dishes, soups and drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Casa-Voyageurs

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,075 reviews

tripadvisor

TripAdvisor Rating 4.0/5

251 reviews

Good Location but poor service

Customer review rating 4.0/5

Osman Business - 07/12/2020 Confirmed reviews ALL

On the website, it was written that breakfast starts at 06.30. At the hotel, I learned that it starts at 7.00. However, staff from reception told me that they can make it ready for me at 06.30 but when I went there that hour no one was there. I could get my breakfast at around 07.15. Even at 7 breakfast was not being started to get ready. They made it ready just because I was there. It was a bit of a problem for me because had train a at 8 o'clock so I had stressed to catch the train.

Dear OSMAN T., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Staff made stay comfortable.

Customer review rating 4.0/5

A M. Business - 14/08/2020 Confirmed reviews ALL

Many praiseworthy aspects to a stay at the hotel, eg good value for money, amazing location next to the old and new railway stations, but the best factor was the staff: so quick to help and pleasant in their manner. I had a few small requests, eg general information and directions, and support in finding a trustworthy taxi, and they were dealt with perfectly.

Dear ALISON M., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good room and great service on a very testing day for us guests

Customer review rating 4.0/5

Jt Solo - 23/03/2020 Confirmed reviews ALL

All staff members were very helpful and supportive during the mayhem of that day. I appreciated the flexibility in swapping dates without extra fees. The room was good, clean, quiet and had a comfy mattress. The breakfast was yummy. The location close to the train station is very convenient. It would have been lovely to receive a map of Casablanca or info, at least of the tram system.

Dear JULIA T., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.0/5

Erik K. Solo - 15/03/2020 Confirmed reviews ALL

Friendly staff - in particular Imane and Najib

Dear K., We very much appreciate your comments regarding your stay at the Ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your well being whilst in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Adequate

Customer review rating 4.0/5

Anonymous Business - 10/03/2020 Confirmed reviews ALL

The room was exactly what we expected when we booked. Small, convenient, as we only expected to be there for a short time.

Dear Mrs. D., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The receptionist never activated a key to your room. The PMS is connected to the system with which we create room keys. If someone tries to create a new key for an occupied room, an error message appears. So, it was surely a guest who tried by mistake to go into the wrong room but nobody was able to open your room during your stay. In order to understand this, we read the lock of the room you occupied, in this case room 205. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Yes

Customer review rating 4.0/5

Mahmad I. P. Families - 09/03/2020 Confirmed reviews ALL

Very friendly and your staffs Imane help us

Dear Mr. P., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Due to the comments like yours, Mrs. Imane was voted best employee of the month. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good location

Customer review rating 4.0/5

Hatim Solo - 08/03/2020 Confirmed reviews ALL

nice location great staff room needs improvement

Dear Mr. B., Thank you for the time you spent to share your feedback on your recent stay at our Ibis Casa Voyageurs which you have chosen for stay in Casablanca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the room, it it corresponds to the requirements of the Ibis brand. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located lovely helpful staff

Customer review rating 4.0/5

No N. Friends - 08/02/2020 Confirmed reviews ALL

Very happy and pleasant

Dear Mrs. H., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The Location is nice

Customer review rating 4.0/5

Salah K. Couples - 27/01/2020 Confirmed reviews ALL

Parking entry is very narrow, and the breakfast was not good.

Dear Mr. K., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Almost satisfied

Customer review rating 4.0/5

Yoshi Families - 20/01/2020 Confirmed reviews ALL

The hotel is really clean and convenient. Their staffs are so nice and speak English well. But unfortunately the hair dryer didn't work and I requested fix it or bring another one but the staffs didn't do it. It was only thing I felt so sorry .

Dear Mrs. O., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Satisfied and met our needs

Customer review rating 4.0/5

Danielle Couples - 18/01/2020 Confirmed reviews ALL

Our stay was pleasant and met our needs

Dear Mrs. O., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.0/5

Miriam E. Couples - 10/01/2020 Confirmed reviews ALL

Excellent customer service, Thanks to front desk attendant, Imane, who was courteous, efficient and very helpful with our questions. Position for train travelling is perfect and rooms were clean and comfortable.

Dear Mrs. E., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good

Customer review rating 4.0/5

Canada Business - 26/12/2019 Confirmed reviews ALL

Good stay and good service in a convenient location

Dear Mr. K., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nice hotel next to casa voyageurs

Customer review rating 4.0/5

Anonymous Friends - 16/12/2019 Confirmed reviews ALL

Best location with many restaurants around the area clean room nice and helpful staffs

Dear Mrs . WAEOWILAI T., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business man

Customer review rating 4.0/5

Abdulrahm Business - 15/12/2019 Confirmed reviews ALL

Ok

Dear Mr. A., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

I was so comfortable in my room

Customer review rating 4.0/5

Nisrine B. Solo - 10/12/2019 Confirmed reviews ALL

They was lovely and so nice and so calm I love it ❤️

Dear Mrs. B., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satisfied

Customer review rating 4.0/5

El G. Couples - 03/12/2019 Confirmed reviews ALL

It was so hot in the room, we adjust the air condition so many times below 18 degrees, but without success. We had to open the window then we can sleep, in the same time we were affected by the noise from the trains nearby while crossing. It would be better inside the rooms with double glass windows at least

Dear NOUR EDDINE EL G., Thank you for taking the time to tell us about your experience at the ibis Casa-Voyageurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location; it would have been useful to get more detailed information from staff about the city and restaurants

Customer review rating 4.0/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

My stay was good. As a foreign visitor however it would have been useful to get clearer information from staff. For example, when we arrived at 8:30 in the evening we asked about how safe the city was and where we could go for dinner. We were recommended one restaurant only (it turned out to be excellent) and we were given no indications about the city, where we were and how we could move around. We were only told to get a taxi and that is it. We ended paying a lot of money for a short trip into the Medina in a shared taxi, which made us feel scammed. We were only 18 hours in the city and any good experience we had in your hotel and in the excellent restaurant recommended by your staff was erased by the bad experience with taxis...

Dear C., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. We are sorry to know that your experience with the taxis was bad. Due to your comment we know how to advise the customers who are visiting Casablanca. Because there is also a tramway which can be a good way of transportation. we apologize for the inconvenience that this experience may have caused you Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Quiet

Customer review rating 4.0/5

Soufiane Friends - 26/11/2019 Confirmed reviews ALL

The experience was great knowing it wasn't my first time at ibis

Dear Mr. L., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very helpful staff

Customer review rating 4.0/5

Mark Business - 21/11/2019 Confirmed reviews ALL

As soon as I left on my voyage to Casa I noticed the wheels on my suitcase were not spinning. When waiting to check in at the Ibis, I asked a member of the maintenance staff who happened to be in the lobby if he had some WD-40 or a similar lubrcating product to help with my suitcase problem. He immediately asked to see my suitcase and, after studying for a moment, figured out it didn't need lubricant and that each wheel could be disassembled. He asked me to finish checking in and within 5 minutes was at my door with the tools he needed. At one point he had to leave to find a different sized screwdriver. Within 10 minutes he had disassembled, cleaned and refitted each wheel on my suitcase. It has been working like new since then. I wish I had the staff member's name. He merits some kind of commendation for his friendliness and dedication to customer service!

Dear Mr. MARK H., We very much appreciate your comments regarding your stay at the ibis Casa-Voyageurs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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