ibis Styles Manchester Portland Hotel 3 stars

Great hotel in a fantasy location. Staff were lovely!

A pleasant stay. Hairdryer not very good. No shelf in shower for my toiletries. Missed a hand towel. Overall, I enjoyed my stay.

It was okay. Expensive for what it was (although during conference when rates are higher). But the hotel is very scruffy, tired. My bathroom sink was loose. No shampoo in shower (bottle empty). Didn't get my free drink voucher (had to ask). Sliding windows were ill-fitting and worn. Room tiny. I appreciate you've come through a rough time with lockdown but the room and service were lacklustre.

From booking on line, to check in, rooms, decor, location all good. Only other observation, you can hear other people in their rooms. My case, guy watching T. V. Until 3am was my only negative. Nothing really hotel can do, but old building converted to hotel I think, needs some sound proofing between rooms.

Rooms need updating, beds so uncomfortable Maybe more relaxed about covid /flu, but cleaning of lifts, touch points should still be done more

Clean, good facilities and friendly staff. Just need 2 pillows each.

Check in was a nightmare booked 2 rooms, 1 prepaid, that room had been cancelled by yourselves. Took over an hour to sort out. Only to find the following day we had been billed twice and had to sort out getting refunded

Shabby all round, room very small. I was a single in a double room. With 2 people we could not have managed. terrible decor, repaired/patched carpets. Shower room very small, only two towels. Not even a paper beaker or maybe a glass to drink from. No bottle of water (I bought it downstairs). Breakfast was awful. Such limited choice, on one day no croissants by 8am. Staff miserable, no good mornings or greetings morning or evening. I cannot believe that I spent just under £500 for this rubbish. I shall never return to your hotel.

Dirty bathroom, mouldy shower, mould on the bedroom ceiling and wall, no soap in either dispenser.

Clean quiet all ok

Pleasant hotel, very conveniently located between Piccadilly station and Piccadilly Gardens. Slow check in when I arrived - check in was delayed an hour (which was fine) but when I came back there was a massive queue and only one person working there. Even a couple of hours later, there still was a queue

Breakfast should have been free as per my booking. Even when I showed staff my booking which clearly stated Breakfast was included, they tried to refuse me Breakfast. There were no towels in half the rooms. Staff made my guests feel rude when asking for towels. Some rooms where not ready at 6.30pm. Staff commented, "what do you want me to do?"

Terrible stay at ibis styles manchester... If that was a large Queen room.. I'm glad I didn't bring my cat.. There would have been no room to swing it.The room was very tired and the walls had pen marks and holes.. One of our towels had dirty marks on it.. Although it was the weekend we got told to leave the bar at 11.00... Local NCP car par pay machine wasn't working so had to pay full price for stay.. Worst continental breakfast we have ever had.. I could go on. We have emailed hotel and Accor but STILL NO REPLY.

I wasn't expecting too much for the price we paid but was very pleasantly surprised. Check in was quick and easy . Everyone was extremely polite and helpful, a warm service with a smile. When we entered the room it was absolutely spotless , spacious and great decor , loved the ambrellas and the weather decor, even the do not disturb door hanger was hilarious shape of an ambrella. The bed was extremely comfortable as were the pillows . The room itself was a perfect size for two people , shower was quite large , tea /coffee making facility in the room and hairdryer. The breakfast was quite good but i would say ditch the bacon buns because they do go hard , but what can you do during unprecedented times . The whole place felt covid secure so we had no worries there . Location is brilliant , 2 minutes walk from everywhere. Loads of shopping , takeaways , restaurants and bars within walking distance . We parked in the NCP and got discount through the hotel stamping the parking ticket on checkout. I would recommend 100% to anyone . Fantastic job by the staff .

Great experience, the location is excellent, close to the markets and supermarkets, the staff is very nice, especially Mr khaled, plus the staff are all respectful and helpful.and they have very high morals.