ibis Styles Manchester Portland Hotel

ibis Styles Manchester Portland Hotel 3 stars

Customer review rating (ALL Rating) 3.6/5 974 reviews

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Description

Hotel extras

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

  • Jamboree Food Fest & Bar offering international cuisine

  • Located just 1km from Manchester Piccadilly train station

  • Great choice for travellers interested in night life

ALLSAFE approved hotel

Hotel location

ibis Styles Manchester Portland Hotel

Portland Street, 3 To 5
M16DP MANCHESTER
United Kingdom

Telephone +44 161 246 3400

Fax +44 161 246 3400

  • MANCHESTER PICCADILLY GARDENS:  Various PICCADILLY

  • By plane

    MANCHESTER At 16.09km / 10 miles

  • By train

    PICCADILLY STATION At 1.93km / 1.2 miles

GPS:53.480173, -2.235233

Companies

  • ALLIANZ 0.02 km / 0.01 mi
  • BARCLAYS 1.13 km / 0.7 mi
  • CROWN 0.64 km / 0.4 mi
  • GENERAL MEDICAL 2.41 km / 1.5 mi
  • HRG 0.64 km / 0.4 mi
  • IBM 4.83 km / 3 mi
  • KPMG 0.64 km / 0.4 mi
  • LLOYDS 1.13 km / 0.7 mi
  • NETWORK RAIL 0.48 km / 0.3 mi
  • PWC 0.97 km / 0.6 mi
  • RBS 1 km / 0 mi
  • SEARCH 4.83 km / 3 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi

JAMBOREE FOODFEST & BAR

Come and celebrate a carnival of international flavours at our on-site Jamboree Foodfest & Bar. Kick back with an ice-cold beer, tuck into a plate of something a little different and relax in funky, colourful surrounds.

Our accommodation(s)

The rooms at the Portland Hotel have a private bathroom with free toiletries. Rooms offer tea and coffee making facilities, a work desk, air conditioning and a hairdryer. All rooms also have a flat-screen TV. Rooms offer tea and coffee making facilities, along with a work desk, air conditioning and a hairdryer. All rooms have a flatscreen TV with Freeview.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  974 reviews

TripAdvisor Rating  4.0/5  1,425 reviews

Great stay

Customer review rating 4.5/5

Jamie Solo - Confirmed reviews ALL

I stayed for four nights due to attending a music festival and it was perfect for what I needed. The location was great - so central and well connected. The staff were very friendly and welcoming. The room was a decent size, plenty of electrical sockets - importantly one beside the bed! The bed was comfy and the bathroom was nice.

Dear JAMIE P., We very much appreciate your comments regarding your stay at the ibis Styles Manchester Portland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Terrible stay, due to incredibly poor customer seevice

Customer review rating 0.5/5

Rachel A. Couples - Confirmed reviews ALL

Incredibly poor experience, checked in 24 hours before online turned up to a large queue at reception. Had to recheck in again, cards should have been ready. Girl who checked us in did not know anything about free drinks due to being silver member. When we questioned this her response was I don’t know anything about that. The free drinks cards were next to her desk. Incredibly poor response and we had to sort this with the bar staff in the bar ourselves. Zero help from reception staff. The hotel was so hot and the air conditioning had to be on in room whole time we there, door to room was broken and had to be slammed shut. First day back cleaning staff hadn’t shut door and our room was open for anyone to walk in!. We checked out a day early to terrible experience at this hotel, the man at reception didn’t even understand our query. Ended up just having to hand over the key cards and he didn’t understand our simple request that we were leaving early. Had to say another night in a different hotel due to terrible experience. Please can you retrain your reception staff as the experience we received was the worst I’ve experienced in 30+ years of travelling. Please can you arrange some sort of refund and feel we were short changed.

Dear RACHEL A., Thank you for taking the time to tell us about your experience at the ibis Styles Manchester Portland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Low Rated

Customer review rating 0.5/5

Anonymous Friends - Confirmed reviews ALL

Booked early check in which travelling from Leeds on the coach & being up at 6am expecting to be able to fresh up in our room only to be told they were fully booked the night before. I checked in online 2 days prior so you could of pre warned me. I was in Manchester for my 33rd birthday & we had to go out in Manchester during the day without being able to freshen up

Dear A. ADAM, Thank you for taking the time to tell us about your experience at the ibis Styles Manchester Portland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very Disappointed

Customer review rating 0.5/5

James B. Couples - Confirmed reviews ALL

First room air con not working, second room locked us out due to the battery failing in the door lock, third room the water wouldn’t go down the sink, and in all rooms you could see damp patches / stains on the walls

Dear JAMES B., Thank you for taking the time to tell us about your experience at the ibis Styles Manchester Portland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Enjoyable stay

Customer review rating 4.5/5

Rhys W. Families - Confirmed reviews ALL

Good value for money and excellent location in Manchester Piccadilly, close to a number of shops and easy access to trams. Staff all very helpful and friendly (I was offered a drink by the manager while working in the lobby!) and rooms were cleaned daily. Good breakfast - we thought food may run out early when a school group arrived mid-week but they still had plenty when we came! Only (small) issue was the room keys needed resetting frequently but staff were more than happy to do this. Thanks for a great stay!

Dear MAX W., We very much appreciate your comments regarding your stay at the ibis Styles Manchester Portland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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