Mercure Exeter Rougemont Hotel

Mercure Exeter Rougemont Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 123 reviews

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Hotel extras

  • Located opposite Exeter Central train station. Within walking distance to the Cathedral.

  • Central location near the High Street, Exeter Underground Passages and University.

  • 6 dedicated meeting rooms accommodating up to 250 guests

  • Wedding facilities capable of accommodating 250 guests

  • The hotel offers limited onsite private parking. Subject to availability.

ALLSAFE approved hotel

Hotel location

Mercure Exeter Rougemont Hotel

Queen Street
EX43SP EXETER
United Kingdom

GPS:50.72575, -3.533418

Telephone +44 1392 410237

Fax +44 1392 410237

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

DRAKES

Our restaurant serves modern British and European cuisine with an extensive selection of wines from our Flavours from the Cellar collection.

Your meetings and events

With a large range of function rooms to suit all events, Mercure Exeter Rougemont Hotel is the perfect venue for you. All of our function rooms keep the elegance of the Victorian building. If you are in Exeter for business and need a centrally located and stylish venue that understands your needs, then speak to us at Mercure Exeter Rougemont Hotel about how we can help you create the perfect event. All our meeting rooms come fully equipped with air conditioning, LCD projector and screen and WiFi access.

Room descriptions and layouts

6 

meeting rooms

From 1 to 250 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

At Mercure Exeter Rougemont Hotel, we have 98 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  123 reviews

TripAdvisor Rating  3.5/5  788 reviews

Great stay

Customer review rating 4.5/5

Jen Couples - Confirmed reviews ALL

We were staying in the Rougemont during a trip to Exeter races. The hotel is placed in the centre of Exeter, which was perfect for us. The hotel is large and homely with a stile of old grandeur. We had a room on the first floor, which turned out to be a premier room. It was spacious, spotlessly clean and had everything we needed. The room was quiet, even though we were right opposite the train station. The hotel was quit too with no loud banging and crashing early in the mornings. The breakfast was good, a serve yourself, and there was a good range to choose from. The staff were exceptionally polite, seemed happy and smiled! Nothing was too much trouble. I would say they’re again.

Good stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Nice stay no problems

Beautiful hotel with the main reception well presented

Customer review rating 4.0/5

Nicola H. Couples - Confirmed reviews ALL

We stayed just one night, the room was clean and tidy .The bathroom was nice and there were plenty of towels .Being in such close proximity to the city it was rather noisy but that's to be expected.

A comedy of errors

Customer review rating 1.0/5

Aureen Couples - Confirmed reviews ALL

Room had paper thin walls. I asked if they had ear plugs and was guided as to where to buy some as they don't do them anymore. 1am we were moved to a different room. In the morning was told to pack our things and they would move them to a new room. When we can back they had not moved our luggage so after a long day and being sleep deprived we had to move our luggage up the stairs due to broke lift. Our new room only had bbc channels. The phone didn't work so had to go downstairs to order room service to which I was charged £5 for tray fee even though I had to go down. They got the order wrong and so we had to go downstairs again. Got a drink and dessert instead but no refund. Extractor fan in bathroom broken and mouldy walls. Would recommend the cleaning team make a list of things that need fixing in the room to pass to maintenance. Parking was a mess I paid on check in and told 12 would cover the stay. On check out the manager rudely said to her colleague She has to pay in front of me. That was the same manager who lied and said they would take out luggage to the room. I work very hard and wanted a nice relaxing weekend but due to sleep deprivation I've come back feel exhausted and ill. Good location. Will book a premier inn next time. Breakfast staff and reception staff friendly. Not the manager.

Beds!

Customer review rating 3.0/5

D H. Couples - Confirmed reviews ALL

The hotel is lovely clean and classic decor. The beds were very uncomfortable and the breakfast was very poor!

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Other web-users rate our hotel

  • 1,018 reviews 8.6/10 Location
  • 1,376 reviews 4.6/10 Room
  • 965 reviews 7.9/10 Service
  • 8 reviews 8.4/10 WiFi
  • 734 reviews 4.1/10 Comfort
  • 560 reviews 3/10 Cleanliness
  • 414 reviews 4.4/10 Amenities
  • 398 reviews 6.2/10 Breakfast

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