Mercure Aberdeen Caledonian Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 509 reviews

Hotel extras

  • Home to 83 bedrooms, including deluxe rooms and suites

  • Close to the train station, heliport and Aberdeen Airport

  • Exquisite views of Union Terrace Gardens

  • Ideal facilities for wedding events and guests

  • Situated near the prestigious His Majesty's Theatre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace
AB101WE ABERDEEN
United Kingdom

GPS:57.14628, -2.103435

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE BISTRO

Our restaurant is the perfect location for afternoon tea or you could enjoy international and local cuisine from our dinner menu

Your meetings and events

You are a professional who expects things to be done right, whether that's a training session with team members or a meeting for 75 people. When you are doing business in Aberdeen and need a centrally located and stylish venue that understands your needs, speak to us at Mercure Aberdeen Caledonian Hotel about how we can help you create the perfect event for you. All our meeting rooms come fully equipped with a LCD projector and screen and WiFi access.

Room descriptions and layouts

meeting rooms

From 1 to 75 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

At Mercure Aberdeen Caledonian Hotel, we have 83 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  509 reviews

TripAdvisor Rating  4.0/5  1,304 reviews

Good location bad room quality

Customer review rating 2.0/5

Visitor Business - Confirmed reviews ALL

Sometimes I get good room but sometimes it is really bad. Worn out uncomfortable bed. Old aged bathroom. Small flat pillows.

Dear Damir S., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

city Centre

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The hotel has a very tired feel about and has a poor food offer. Reception generally worked well and was smart and polite.

Dear Bruce A., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fab central location and great staff!

TripAdvisor rating 4.0/5

sdalga370359 Families - TripAdvisor review

Myself and my family had 2 rooms for 4 nights, 1 x single and 1 x double. The location is excellent, all staff very pleasant. Yes the decor may be a bit dated in places, but the hotel itself is very clean and we all would stay there again.

Dear Guest, thank you for your feedback. I am pleased to note that you had an enjoyable stay with us and my team looked after you well. we look forward to welcoming you back to the hotel for a memorable stay in the near future. Best Wishes, Aamir Mir

Well located

Customer review rating 4.5/5

Lorenzo Families - Confirmed reviews ALL

Hotel well located in the Aberdeen centre, easy to move to all the shopping area and restaurant. Breakfast with a lot of options and very "scottish". Personnel friendly and ready to reply to our requests. WiFi work properly and quickly.

Dear Lorenzo M., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mir

Amazing staff, and hotel

Customer review rating 5.0/5

Michelle Families - Confirmed reviews ALL

Myself and my daughter had a fantastic stay, such a shame it was only for one night. Our room was lovely, perfect size and very clean. Definitely will be coming back

Dear Michelle S., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mir

In partnership with TripAdvisor

Other web-users rate our hotel

  • 525 reviews 8.7/10 Location
  • 808 reviews 6.4/10 Room
  • 683 reviews 8.8/10 Service
  • 9 reviews 9.4/10 WiFi
  • 411 reviews 5.8/10 Comfort
  • 286 reviews 5.1/10 Cleanliness
  • 285 reviews 7.3/10 Breakfast
  • 212 reviews 5/10 Vibe

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