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Mercure Aberdeen Caledonian Hotel 4 stars

Customer review rating 4.2/5 3,077 reviews

ALLSAFE approved hotel

Mercure Aberdeen Caledonian Hotel
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+ 9 Services

Hotel extras

  • Home to 83 bedrooms, including deluxe rooms and suites

  • Close to the train station, heliport and Aberdeen Airport

  • Exquisite views of Union Terrace Gardens

  • Ideal facilities for wedding events and guests

  • Situated near the prestigious His Majesty's Theatre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Porter
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Aberdeen Caledonian Hotel

10 14 Union Terrace
AB101WE aberdeen
united kingdom

Tel: +441224640233

Fax: (+44)1224641627

Check-in from 14h00

Check out up to 12h00

  • FIRST BUS : 

  • By plane

    ABERDEEN At 10.14km / 6.3 miles

  • By train

    ABERDEEN At 0.64km / 0.4 miles

  • By train

    TRAIN STATION At 0.48km / 0.3 miles

GPS :57.14628, -2.103435

Companies

  • ABERDEEN UNIVERSITY 3.38 km / 2.1 mi
  • ABZ ASSET MANAGE 0.64 km / 0.4 mi
  • CHAMBER OF COMMERCE 5.0 km / 3.0 mi
  • LLOYDS REGISTER 0.16 km / 0.1 mi
  • RGU 4.83 km / 3.0 mi

Your meetings and events

You are a professional who expects things to be done right, whether that's a training session with team members or a meeting for 75 people.When you are doing business in Aberdeen and need a centrally located and stylish venue that understands your needs, speak to us at Mercure Aberdeen Caledonian Hotel about how we can help you create the perfect event for you.All our meeting rooms come fully equipped with a LCD projector and screen and WiFi access.

Room descriptions and layouts

meeting rooms

From 1 to 75 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Day light

  • WIFI access

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

At Mercure Aberdeen Caledonian Hotel, we have 83 bedrooms, including Deluxe rooms and Suites. All of our bedrooms include free unlimited WiFi, coffee and tea making facilities, flat screen TV, hairdryer, iron and ironing board.

Our restaurants and bars

THE BISTRO

Type of cuisine: Brasserie

Our restaurant is the perfect location for afternoon tea or you could enjoy international and local cuisine from our dinner menu

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

THE BISTRO

Come along and enjoy a selection of drinks, light apartiff or snack

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Mercure Aberdeen Caledonian Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,077 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,226 reviews

Excellent hotel, great value and location

Customer review rating 5.0/5

Amh Friends - 19/07/2021 Confirmed reviews ALL

The staff were extremely helpful and professional. Rooms were clean spacious and well designed. Location is excellent, breakfast is extremely well run and absolutely delicious. Very impressed with covid measures in general but especially at breakfast! Will definitely return. Thank you all

Short stay

Customer review rating 4.5/5

Rodney W. Couples - 16/07/2021 Confirmed reviews ALL

Good restful night in the mercure. Bathroom very well updated . Bedroom tired but comfortable and functional.

Excellent stay.

Customer review rating 5.0/5

Monica Couples - 16/07/2021 Confirmed reviews ALL

Our stay was very comfortable . The staff showed good attention to cleanliness and were always helpful and friendly.

Well located

Customer review rating 4.0/5

R B. Friends - 16/07/2021 Confirmed reviews ALL

Staff very friendly, hotel a bit "tired" and could do with upgrading.

Lovely hotel stay

Customer review rating 4.0/5

Mrs J. Solo - 13/07/2021 Confirmed reviews ALL

Friendly staff & service. Nice room. Easy to get to from train & bus stations. Lovely breakfast. Handy left luggage between checking out & onward travel.

Well located, good rooms, poor breakfast.

Customer review rating 3.5/5

Bryan S. Couples - 11/07/2021 Confirmed reviews ALL

Everything was satisfactory for me! Rooms were great, minus a red stain on the floor. Cooked breakfast was awful though.

Good central location

Customer review rating 3.0/5

Connie Couples - 11/07/2021 Confirmed reviews ALL

The hotel interior is outdated and could do better with an upgrade.

Well located, very shabby room

Customer review rating 1.5/5

Lynda W. Friends - 11/07/2021 Confirmed reviews ALL

Good location, room very tired, no parking, ordered chocolates for room did not arrive till I reminded them,

Excellent stay!

Customer review rating 5.0/5

Anonymous Business - 09/07/2021 Confirmed reviews ALL

Staff was very and friendly. I would stay here again.

Excellent Hotel

Customer review rating 5.0/5

Neil M. Friends - 08/07/2021 Confirmed reviews ALL

The Mercure Caledonian Aberdeen is an excellent hotel. The staff are very friendly and extremely helpful. The hotel has an ideal location near the centre of the city adjacent to Union Terrace Gardens. The hotel provides an excellent place to stay with comfortable rooms and good food within a fine building with interesting architecture. It is my hotel of choice when staying in Aberdeen.

Well located clean tidy staff friendly very COVID aware

Customer review rating 5.0/5

Annir N. Couples - 06/07/2021 Confirmed reviews ALL

The first break since COVID great to be back in the city and hotel we love

Well located.

Customer review rating 4.0/5

Don O. Couples - 06/07/2021 Confirmed reviews ALL

Room and bar good quality. Paid £10 for parking which was not available. Parked in Golden Square. No refund offered.

Good location

Customer review rating 0.5/5

George B. Couples - 04/07/2021 Confirmed reviews ALL

This is the worst hotel experience I have had for a long time.

Dear George T. B., Thank you for taking the time to tell us about your experience at the Mercure Aberdeen Caledonian Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do fully appreciate that the rooms aren't cleaned during your stay. this is clearly highlighted in the welcome letters (via QR codes) as is the info that rooms can of course be cleaned on request. I do however fully appreciate that you expected the room to be cleaned and i take that on board. re your comment about lack of draft beer in the hotel, to clarify this is due to supply chain issues within the hospitality industry at the moment. we are awaiting parts for installation of a beer cooling system and due to current constraints and Brexit, this is taking longer that we had initially thought. I do however fully appreciate that this should in no way have hampered your stay and for your bad experience with us, i do sincerely apologise. had you kindly mentioned the issue with the cleanliness of the room whilst at the property, we would have happily rectified the issue for you. I also fully acknowledge that the food wasn't to your liking although we have received positive feedback from other guests about the menu which has been in operation for just over a week. thank you again for taking the time to share your feedback with us and rest assured, we will ensure that we learn our lessons from this wherever appropriate. we do hope to have an opportunity to welcome you back to the hotel in the near future for a more enjoyable and relaxing stay. Sincerely, Aamir Mir General Manager

Pleasant Break

Customer review rating 3.5/5

Maureen K. Friends - 03/07/2021 Confirmed reviews ALL

It was lovely to be able to have a short break in a nice hotel with friendly staff. The situation of the hotel was ideal for us.

Dear Maureen K., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir Mir General Manager

Welcome upgrade

Customer review rating 4.5/5

Clive Solo - 01/07/2021 Confirmed reviews ALL

Very enjoyable stay in the splendid Terrace Suite. Just a shame that the terrace in question is a building site at the moment.

Dear Clive E., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir Mir General Manager

Overnight stop

Customer review rating 5.0/5

Bill Couples - 30/06/2021 Confirmed reviews ALL

All the staff were excellent, good to see the familiar faces albeit behind masks! We thoroughly enjoyed our stay and can’t wait to return.

Dear William Johnston M., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir Mir General Manager

Well located

Customer review rating 5.0/5

Margaret B. Friends - 29/06/2021 Confirmed reviews ALL

Staff were lovely and everything was well set up considering they just opened that day.

Dear Margaret B., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir Mir General Manager

Excellent location, friendly and helpful staff

Customer review rating 5.0/5

Anonymous Couples - 29/06/2021 Confirmed reviews ALL

We had a lovely stay. The room was very clean and quirky. The staff were very friendly. Hotel location was brilliant right beside the centre but not to much noise right outside the door.

Dear Melanie P., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir Mir General Manager

Great break location service accommodation all very good .

Customer review rating 4.5/5

Olivia D. Families - 29/06/2021 Confirmed reviews ALL

Wonderful family break excellent service, lovely room with a view, very clean, great location food good

Dear Olivia D., We very much appreciate your comments regarding your stay at the Mercure Aberdeen Caledonian Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aamir Mir General Manager

My usual overnight in Aberdeen in unusual circumstances

TripAdvisor rating 4.0/5

Bill M Business - 29/06/2020 TripAdvisor review

Glad the hotel had reopened for key workers on essential business. A limited room service menu was available with soft drinks only, but no gluten free options. A cereal-based breakfast was also an option. Co-op food-store along the road. Service. as always, was excellent, lovely ladies behind the perspex screens, welcoming and friendly.

Hi Bill, thank you for sharing your feedback with us. Glad to note that the team looked after you well. we do have gluten free options available on request. we look forward to welcoming you back to the hotel in the near future for an enjoyable experience. Warm regards, Aamir Mir

Our most recent 20 reviews

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