Mercure St Albans Noke Hotel 4 stars

Name: Mercure St Albans Noke Hotel
Address: ST ALBANS, AL2 3DS, UNITED KINGDOM
Telephone: (+44)8713769034
Rating: 4.0

Customer review rating (ALL Rating) 4.0/5 2,857 reviews

ALLSAFE approved hotel

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+ 15 Services

Mercure St Albans Noke Hotel

Hotel for travellers looking for local and authentic experiences

The Mercure St Albans Noke is a traditional 4-star hotel conveniently situated on the outskirts of St Albans. With 110 spacious bedrooms, 44 of which are deluxe rooms, so guests can relax in style. Warner Bros studio Tour, St Albans Cathedral and Verulamium Park are just a 10-minute drive from the hotel, as well as the Maltings shopping centre. After a busy day, guests can rejuvenate in the fitness suite or the impressive indoor pool and hot tub.

Guests are invited to dine in the Noke Restaurant, which offers an internationally inspired menu in an elegant setting. Those looking to really wind down can enjoy a carefully crafted drink in the Cocktail Bar. The hotel boasts 11 fully-equipped meeting rooms and an event space which can accommodate up to 250 guests. For weddings and special events, the hotel offers a large, elegant marquee which can be fitted with a bar and dancefloor.

Hotel extras

The Noke restaurant serves international cuisine
A fitness centre, including heated indoor pool, spa, sauna and steam room
11 purpose-built meeting rooms
Wedding facilities capable of accommodating upto 250 guests
Great location with excellent link to the M1 and M25

Hotel location

Mercure St Albans Noke Hotel

Watford Road
AL2 3DS st albans
united kingdom

Tel: +448713769034

Check-in from 14h00

Check out up to 12h00

321: ARRIVA LONG FALLOW

By plane
HEATHROW At 38.62km / 24 miles
By plane
LONDON LUTON At 24.14km / 15 miles
By train
ST ALBANS CITY At 4.83km / 3 miles

GPS:51.72169, -0.364869

Hotel services

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Wi-Fi
Breakfast
Bar
Meeting rooms

THE NOKE RESTAURANT

The Noke Restaurant is available to both hotel guests and non-residents. The restaurant has a modern and stylish atmosphere and serves a wide range of cuisine. Please note our Noke restaurant can be used for private events, please ring for availability

OAK AND AVOCADO RESTAURANT

The Oak & Avocado is a less formal brasserie style restaurant. The Oak & Avocado serves a selection of drinks and light meals from early evening. During the warmer months, guests can enjoy dining on the terrace.

COCKTAIL BAR Non contractual photo

The Cocktail Bar is the main hotel bar and coffee lounge and is situated on the ground floor, adjacent to the Noke Restaurant. The bar serves coffee, refreshments, alcoholic beverages and light meals throughout the day.

OAK & AVOCADO BAR Non contractual photo

The Oak & Avocado Bar serves a selection of drinks and light snacks in an informal setting. In the summer, guests can enjoy the patio area.

Your meetings and events

This room holds up to 30 people theatre style. Located on the second floor, the room has natural daylight, air conditioning and a lot of privacy. Screens, projectors, flipcharts and other amenties can also be provided.A classic meeting room with a modern twist. The boardroom has natural daylight, air conditioning and is located in a secluded part of the hotel. A perfect room for up to 20 people.This meeting room has natural daylight, air conditioning and is located in a secluded part of the hotel. A perfect room for up to 40 people.

Room descriptions and layouts

meeting rooms

From 1 to 250

attendees

Configuration is not available for these requirements

- Height 2 m
- Theatre style 50 participants
- U-shaped Room 25 participants
- Board-room 24 participants
- Classroom style 24 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 20 participants
- U-shaped Room 9 participants
- Board-room 12 participants
- Classroom style 12 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 50 participants
- U-shaped Room 22 participants
- Board-room 22 participants
- Classroom style 22 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 25 participants
- U-shaped Room 14 participants
- Board-room 18 participants
- Classroom style 18 participants
- Banquet 14 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 60 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 30 participants
- Classroom style 27 participants
- Banquet 42 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 40 participants
- U-shaped Room 16 participants
- Board-room 16 participants
- Classroom style 18 participants
- Banquet 14 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 100 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room Configuration is not available for this hotel
- Classroom style Configuration is not available for this hotel
- Banquet 100 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 40 participants
- U-shaped Room 16 participants
- Board-room 16 participants
- Classroom style 18 participants
- Banquet 14 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style Configuration is not available for this hotel
- U-shaped Room Configuration is not available for this hotel
- Board-room 16 participants
- Classroom style Configuration is not available for this hotel
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 40 participants
- U-shaped Room Configuration is not available for this hotel
- Board-room 20 participants
- Classroom style 21 participants
- Banquet 50 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 200 participants
- U-shaped Room 60 participants
- Board-room 50 participants
- Classroom style 60 participants
- Banquet 250 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Burston suite		2 m	50 participants	25 participants	24 participants	24 participants	40 participants
Champagne room		3 m	20 participants	9 participants	12 participants	12 participants	20 participants
Lord gibb		2 m	50 participants	22 participants	22 participants	22 participants	40 participants
Mary austin suite		2 m	25 participants	14 participants	18 participants	18 participants	14 participants
Mount gynt suite		2 m	60 participants	Configuration is not available for this hotel	30 participants	27 participants	42 participants
Mountbatten suite		2 m	40 participants	16 participants	16 participants	18 participants	14 participants
Noke restaurant		2 m	100 participants	Configuration is not available for this hotel	Configuration is not available for this hotel	Configuration is not available for this hotel	100 participants
Peer gynt		2 m	40 participants	16 participants	16 participants	18 participants	14 participants
The boardroom		2 m	Configuration is not available for this hotel	Configuration is not available for this hotel	16 participants	Configuration is not available for this hotel	Configuration is not available for this hotel
The o+a bar		3 m	40 participants	Configuration is not available for this hotel	20 participants	21 participants	50 participants
Marquee	324 m²	4 m	200 participants	60 participants	50 participants	60 participants	250 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Podium
Day light
WIFI access
Overhead projector
Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Standard Double Room

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Standard Twin Room

Max. number of persons: 2
Area: From 18 m² / 194 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Superior Double Room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Superior Twin Room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Superior Accessible Twin RoomNon contractual photo

Accessible room

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Business Desk

Anonymous Couples - 22/03/2021 Confirmed reviews ALL

We found information about what was available very lacking. Our room was made up for one person not two had to request second set of towels three times, asked for evening menu were told it would be put under our door but eventually we went to reception. Asked for an additional chair so we could eat at the desk table staff seemed rather bemused but it was provided. Room was very shabby, cracked ceiling in bathroom, towel-rail not properly fixed to wall.

Bad experience

Andrew B. Business - 20/03/2021 Confirmed reviews ALL

Poor staff and not enough of them For dinner the menu was curry curry or curry Rooms ok Difficult to understand staff, staff appeared stressed an not helpful Tried to phone to book but no answer, at location I observed staff ignore phone calls even when sat next to it

Keeping keyworkers going during lockdown

Simon W. Business - 19/03/2021 Confirmed reviews ALL

Glad to have the hotel open to key workers through 2020-1; this had been critical for me so really appreciate the effort.

Great staff: uncomfortable seats, old furniture

Pg Business - 17/03/2021 Confirmed reviews ALL

Staff are great but your rooms are tired and old fashioned. The seats are very uncomfortable.

easy location

Tracy W. Couples - 04/02/2021 Confirmed reviews ALL

friendly helpful staff

Good stay.

Terence L. Business - 22/01/2021 Confirmed reviews ALL

Clean room. Very helpful staff. Despite the covid restrictions, the hotel was able to offer in room meals, takeaway breakfast and a good selection of drinks.

Location

Anonymous Business - 18/01/2021 Confirmed reviews ALL

First class, very friendly staff.

Don’t S. T. R. O. A. A. I. D. S. T. Families - 17/01/2021 Confirmed reviews ALL

I didn’t stay at your hotel . It was cancelled but you messed up the booking and cancelled the wrong booking but still charged me for staying. Your booing system needs looking at to improve your customer service

Anonymous Solo - 28/12/2020 Confirmed reviews ALL

Room didn’t match description on website Guests playing loud music and having a party resulted in checking out of the hotel 9 hours after check in ( 3am)

Excellent staff

Tracy Couples - 25/12/2020 Confirmed reviews ALL

A very calm, comfortable place to stay before Christmas. Beautiful festive decorations.

Fantastic for kids

Fantastic P. A. S. F. C. Families - 22/12/2020 Confirmed reviews ALL

The swimming pool with spa was amazing for my 8yo and the hotel was really close to the indoor ski tracks. A great combination. The staff was nice too.

A happy Family Wedding Celebration

Maureen Families - 21/12/2020 Confirmed reviews ALL

Staff were welcoming and helpful- meant a lot. Unlike other stays bedroom temperature overnight well balanced. The big disappointment as purpose was wedding reception for our daughter- expecting a madras curry as at taster meal but all served the quite different korma curry. Starter and dessert were excellent. Layout of reception room and evening barbecue top marks. Christmas decorations gave festive feel.

Anonymous Business - 19/12/2020 Confirmed reviews ALL

Covid restrictions not enforced people walking around no masks.

Awful

L B. Couples - 17/12/2020 Confirmed reviews ALL

Our first room was freezing when we went in, there was a draft coming from the windows, the fan and heated towel rail in the bathroom wasn’t working and the shower head didn’t stay in one place. We were moved to a second room with much the same issues except the shower head didn’t move but the shower was too hot to stand under and there was no way to turn the temperature down at this point we decided not to stay the second night that I had booked. We went to reception asked for a refund for the second night that we would not be staying for, the receptionist said she would send the emails and sort the refund (which I still haven’t got back). The breakfast was nice tho.

Basic

Anonymous Business - 16/12/2020 Confirmed reviews ALL

Clean but in need of a good revamp. Looking old and dated.

Wonderful Staff.

Ali Business - 15/12/2020 Confirmed reviews ALL

The staff were all lovely and made the stay special. I loved my stay and was very comfortable in my room. Very comfortable bed! Great location and made very welcome. I will definately stay again. Thank you everyone.

Good stay

Anonymous Families - 14/12/2020 Confirmed reviews ALL

We found the hotel was quiet and clean and perfectly comfortable. Some understaffing issues at breakfast but things got sorted out well and we enjoyed the food.

Good stay

Paul Business - 05/12/2020 Confirmed reviews ALL

Doing very best under C19 restrictions

Noke hotel

gregabb0tt Business - 07/08/2020 TripAdvisor review

Look of hotel was poor and run down, you would not re book, facilities tired and in some places empty, for example the restaurant had a number of tables missing, lounge area, 2 sofas only. Bathroom in room was poor and dirty

Thank you for taking the time to leave a review. we have limited furniture within communal areas to ensure social distancing. I have passed your comments regarding the bathroom on to our housekeeping team.

Time to come back

1001lottie2015 03/08/2020 TripAdvisor review

It’s been a while since I stayed at the Noke due to work and the covid lockdown. But as ever the welcome as friendly and warm. The new rules make you feel safe and it all works well. As ever clean tidy and always help on hand should you need it. Shame to see it underused and hopefully people will now start to stay again. It’s time to come back and stay and give our support as paying guests

Our most recent 20 reviews

In partnership with TripAdvisor

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Mercure St Albans Noke Hotel 4 stars

Hotel extras