Novotel Zhengzhou Airport

Novotel Zhengzhou Airport

Customer review rating (ALL Rating) 4.4/5 27 reviews

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Hotel extras

  • Affiliated with Accor Hotels, Novotel is a young, fashionable and dynamic brand.

  • With unique design, the smart surface & curve created image of water and Chinese dragon totem.

  • Recreation center is equipped with advanced yoga, gym equipment and swimming pool

  • Hotel is close to airport, subway station and airport expressway exit.

  • With particular ACDC, it will bring special service experience to guests.

ALLSAFE approved hotel

Hotel location

Novotel Zhengzhou Airport

Tower A, Huaxia Rvenue and Huhang Road, Zhengzhou Airport Zone
451161 ZHENGZHOU
China

GPS:34.5939777, 113.8362882

Telephone +86 371 5658 6666

Fax +86 371 5659 2333

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

FOOD EXCHANGE Non contractual photo

The Food Exchange is an All Day Dining restaurant with 94 indoor seats and 22 seats at the outdoor terrace. It features a live cooking station and offering international cuisine and local delicacies.

Your meetings and events

Our 420sqm Grand Ballroom offers modern Audio Visual equipment. Our professional events team and tailor made menus are guaranteed to impress.

Room descriptions and layouts

5 

meeting rooms

From 1 to 300 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

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Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  27 reviews

TripAdvisor Rating  4.5/5  24 reviews

安静舒适的酒店

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

离机场15分钟左右，提前在网站定的房间，给前台打电话，贴心为我准备接机服务，一直都是雅高的会员，到前台还免费升级了房间，还可以积分。前台服务超级nice，航空港诺富特真的很不错，下次出差还选择这里！

好评

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

旅行商务的首选，地理位置好，早餐丰盛，服务人员热情。房间设施齐全。健身房，泳池都很棒。很舒适。前台小哥哥Leo的服务很棒，点赞。

商务出差必选

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

酒店有免费接机，下了飞机司机已经在等着了，办理入住的小姐姐温声细语的，还送了欢迎水果，介绍了周边环境，酒店里面有游泳池和健身房，有专业教练亲自教学，真的是太方便了，餐厅的饭很好吃，值得夸赞，对出差的人来说真的是福地。

Disappointing stay

Customer review rating 1.0/5

M. Families - Confirmed reviews ALL

My mom and I arrived in Zhengzhou after midnight, when we called for shuttle bus we were asked to wait nearly 40 minutes while keep getting calls from the hotel saying the bus will arrive soon. The room was not prepared for two guests and when I asked for a new set of towels which they should have prepared beforehand, they said that room service has closed and I would have to wait till the morning to get the towels, which was unacceptable, I then talked to the manager and she brought me towels from the other empty rooms. The overall experience was AWFUL and it was the worst experience that I have ever had with Accor, I might need to reconsider my membership renewal due to the inconsistency of the service quality that I am getting.

Dear Yu Xiao M., Thank you for taking the time to tell us about your experience at the Novotel Zhengzhou Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

服务好，点赞

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

酒店环境挺不错的，距离机场还是挺近的，首次入住体验感觉还不错，前台jenny服务很到位，后续还帮忙补开了发票，以后还会再住的

尊敬的宾客：您好，非常感谢您选择入住郑州航空港诺富特酒店。非常荣幸能成为您出行的第一选择，您的满意给予酒店很大的鼓舞，也是我们进步的动力，我们会继续保持热忱，致力让每一位宾客享有宾至如归的入住感受。并且我们将努力提升个性化服务，希望能为您每次入住带来不一样的发现和惊喜。再次感谢您与我们分享您的体验，热切期待您的再次光临。

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Other web-users rate our hotel

  • 145 reviews 7.5/10 Location
  • 173 reviews 8.5/10 Room
  • 344 reviews 9/10 Service
  • 135 reviews 9.8/10 Vibe
  • 109 reviews 8.2/10 Amenities
  • 79 reviews 8.8/10 Breakfast
  • 74 reviews 9.8/10 Value
  • 69 reviews 9.8/10 Cleanliness

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