PULLMAN SHARJAH 5 stars

Customer review rating (ALL Rating) 4.6/5 356 reviews

Hotel extras

  • Centrally located in Sharjah's business district close to Expo Centre Sharjah

  • Dedicated meeting and event space

  • Spa and wellness facility

  • Outdoor pool for both men and women

  • Room views of Al Khan bay and the city skyline

ALLSAFE approved hotel

Hotel location

PULLMAN SHARJAH

Al Taawun Street, Sharjah, PO Box 482
SHARJAH
United Arab Emirates

GPS:25.313628, 55.375589

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Your meetings and events

Pullman is introducing a fresh approach to the planning of upscale meetings, conventions, seminars and incentive events. Extensively equipped rooms, innovative break activities, the support and coaching of an Event Manager and "A-la-carte Coaches" are all available to help make your event a success.

Room descriptions and layouts

11 

meeting rooms

From 1 to 400 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  356 reviews

TripAdvisor Rating  5.0/5  190 reviews

Best guy in this hotel

TripAdvisor rating 5.0/5

Asif Ali C TripAdvisor review

Best service ever we have in Dubai David is really nice guy , always serve us with happy face and room was really very comfortable and clean Hotel is heart of city , every thing on foot steps and really enjoyed

Dear asifalic2023, Thank you for your comments following your stay at PULLMAN SHARJAH. It is with great pleasure that we receive your compliments. In addition, we will not fail to share your appreciations with our entire team, especially to David .Your satisfaction is the greatest reward for our staff who work day after day to provide you with impeccable service. We look forward to welcoming you again. Sincerely, Fadi Msharafie Hotel Manager

David wonderful service !!!

TripAdvisor rating 5.0/5

M3425WFantoniod Business - TripAdvisor review

Super service, very kind and "familiar". Very suggested cakes, tea & cappuccino. Very good service, close to the business show. Confortable and very accessibile ! Ottimo servizio, accessibilità e confort

Dear M3425WFantoniod, Thank you for your comments following your stay at PULLMAN SHARJAH. It is with great pleasure that we receive your compliments. In addition, we will not fail to share your appreciations with our entire team, especially to David .Your satisfaction is the greatest reward for our staff who work day after day to provide you with impeccable service. We look forward to welcoming you again. Sincerely, Fadi Msharafie Hotel Manager

Not what I'd expect from the Pullman Brand

TripAdvisor rating 1.0/5

Evalu8 TripAdvisor review

As a seasoned traveller and former lover of the Pullman brand, (whom I have used on both business and pleasure in other countries), I have previously had no reason to complain up until now. The one thing that instills loyalty in a chain is how they treat and value your business. Not here I am afraid. They only thing they seem interested in is money. Like many travelers attempting to travel to Dubai and then Doha over the festive period, the whole Hayya visa complexity after the World Cup and frequent flight changes meant that our plans were disappointedly cancelled. Fortunately we managed to find this out about a week before our arrival, so as we had prepaid for our 1 night stay and that we are frequent visitors to the area anyway, my travel co-ordinator called to ask if we could change the date to a later date for when the visa restrictions wouldn't be an issue. As this stay was only for one night, we even offered to make our future stay 7 nights and upgrade that to half board if they could simply offer a credit on the subsequent booking. As all of this was well before our initial intended arrival date, there should have been no problem in re-selling our room over this bust period. However, the reservations agent - Shivam, seem to take pleasure in telling my agent, that as far as he was concerned, if we didn't turn up on Dec 19th as planned then we had effectively lost the booking. As this seemed rather short sighted, I then called Shivam myself and explained that as an Accor Member and frequent user of their brand surely it makes no sense to alienate a client by showing no flexibility? Fortunately, by speaking with me directly, he appeared to see the logic. My initial concerns about poor customer service then dissipated and I kept my part of the bargain by providing dates for a future 7 night half board booking in 11 months time. (Although would likely book other additional earlier dates once I knew my travel schedule). He replied with an acceptable quote on Dec 16th, so I went ahead and checked flights - even though a few items needed clarification from him, e.g. was this price excluding the credit, and to clarify what was included in their half board price. So I emailed back, suggesting that our best connections would actually suit a 6 night stay instead of 7. However, unlike previous emails he suspiciously waited until 3 days after our initial intended check in date of the 19th to respond and then bumped up the price for the shorter stay by more than 30%! I got the distinct impression that he was just playing me until after the check in date so he could claim a 'no-show', and lo and behold, any future credit was now irrelevant because he had simply ramped up the price to absorb it - and then some! Suffice to say, I emailed back and he tried to suggest that the price for a shorter booking 11 months ahead was now 'busy' so the rates had changed. I checked online and surprise surprise the rates were either unchanged or even less for the same dates! He was caught off guard when I pointed this out, so he then came back with the original 7 day rate even though we only needed 6. His opportunism was astonishing! So in summary, if this is the type of staff that the Pullman Sharjah wish to have on their customer service team, then I'm sad to say it will only result in irreparable damage to themselves AND the corporate brand as a whole. What makes a customer loyal is how you manage unavoidable issues. If your sole concern is trying to extort them when you can, it is so short sighted it makes no sense. As a result, my Company and staff were due to book the Phuket Panwa Beach later in the year for a conference, whereas now this whole fiasco has left a bad taste in my mouth about the whole Pullman Brand - so we will now be booking elsewhere. I hope the effort Pullman Sharjah put into retaining my payment for a 1 night bed and breakfast was worth it!

customer service improvement needd

Customer review rating 3.5/5

Ali Business - Confirmed reviews ALL

concierge service and room service needs improvement. hotel staff attitude needs improvement. swimming pool need to be provided with hot water in winters.

Dear Mr. Ali , Although the majority of our reviews tend to be favorable, we take very seriously when a guest expresses dissatisfaction during their stay, Fadi Msharafie Hotel Manager

Good stay

Customer review rating 5.0/5

Fatima Families - Confirmed reviews ALL

It was comfortable

Dear Ms. Fatema, Thank you very much for sharing such kind words with us. Fadi Msharafie Hotel Manager

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