Ibis Tijuana Zona Rio

Ibis Tijuana Zona Rio

Customer review rating (ALL Rating) 4.0/5 860 reviews

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Ibis Tijuana Zona Rio

Gen. Rodolfo Sánchez Blvd, 9170, Zona Urbana Rio
22010 TIJUANA
Mexico

GPS:32.529363, -117.027936

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar

IBIS KITCHEN

Discover the colors of Mexican food and its culinary specialties. Promoting the flavors of the cuisine. In a contemporary way enjoy a culinary trip at an attractive price with a quick service.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  860 reviews

TripAdvisor Rating  3.5/5  45 reviews

Stay was fine

Customer review rating 4.0/5

Harry &. M. S. Couples - Confirmed reviews ALL

We have stayed at the Ibis in Tijuana 3 times. My husband had dental work & the clinic was very close in proximity. We brought our dogs, 2 chihuahuas. Only problem was we had to leave the premisis, cross a very busy street, to take the pups to potty. Would be so convient if there was a small area within the hotel. Also a small refrigerater would be a huge plus.

Dear s., We very much appreciate your comments regarding your stay at the Ibis Tijuana Zona Rio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beds are comfy

Customer review rating 2.5/5

Zaul Families - Confirmed reviews ALL

We did not have hand soap or body wash we asked for the front desk to add some they never did

Dear Zaul L., Thank you for taking the time to tell us about your experience at the Ibis Tijuana Zona Rio. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Really comfortable stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

It was a nice place. Just maybe it would be nice to be able to control the ac

Dear Zitlali M., We very much appreciate your comments regarding your stay at the Ibis Tijuana Zona Rio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cleanliness

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

As always, i find this hotel very hospitable and most importantly, very clean.

Dear Pablo G., We very much appreciate your comments regarding your stay at the Ibis Tijuana Zona Rio. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

MEH

Customer review rating 2.5/5

Anonymous Solo - Confirmed reviews ALL

Great location, friendly staff, a lot of construction next door , bad smells, and opened the lid on the toilet to find solidified skid marks .

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Other web-users rate our hotel

  • 432 reviews 8.6/10 Location
  • 910 reviews 3.1/10 Room
  • 706 reviews 7.2/10 Service
  • 16 reviews 9.5/10 WiFi
  • 512 reviews 1.8/10 Comfort
  • 421 reviews 4.8/10 Cleanliness
  • 182 reviews 5/10 Value
  • 155 reviews 6/10 Breakfast

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