Novotel Brisbane South Bank Hotel 4.5 stars

Customer review rating 4.5/5 6,029 reviews

Novotel Brisbane South Bank
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Hotel extras

  • Featuring a 20m swimming pool, gym and terrace

  • The hotel features easy access to the convention centre.

  • We have rooms that offer comfort and ease of access for wheelchairs.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $32 per car per 24 hours, subject to availability upon arrival

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • PorterPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101
south brisbane
australia

Tel: +610061732954100

Fax: (+61)0061732954145

Check-in from 14h00

Check out up to 11h00

  • By plane

    BRISBANE AIRPORT At 18km / 11.18 miles

  • By boat

    BRISBANE RIVER CAT At 0.6km / 0.37 miles

  • By train

    SOUTH BRISBANE At 0.6km / 0.37 miles

GPS :-27.47748, 153.01734

Companies

  • COFFEE CLUB 0.9 km / 0.56 mi
  • STEFAN HEAD OFFICE 0.45 km / 0.28 mi
  • THIESS 1.2 km / 0.75 mi
  • TOYOTA TSUSHO 0.3 km / 0.19 mi
Companies

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Podium

  • Day light

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Each Standard Room offers flexibility, comfort, and connectivity. A choice of bedding to suit your needs with either a King or two Double Beds and views including urban vistas, Musgrave Park or the city skyline. Connected rooms are available on request. Each Superior Room features expansive views of Musgrave Park or the Brisbane city skyline with floor to ceiling windows. A choice of bedding to suit your needs with either a King bed or two Double beds. Connected rooms are available on request.

King 'N' Room

Accessible room
  • Max. number of persons: 2
  • Area: From 27 m² / 291 sq ft
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Double 'N' Room

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Accessible 'N' Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 27 m² / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

King 'N' Room with pool access

  • Max. number of persons: 2
  • Area: From 27 m² / 291 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Double 'N' Room with pool access

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft

Corner 'N' Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 31 m² / 334 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Superior 'N' Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 27 m² / 291 sq ft
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Superior 'N' Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Premier 'N' Room with 1 King Bed Park View

Accessible room
  • Max. number of persons: 2
  • Area: From 27 m² / 291 sq ft
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Premier 'N' Room with 2 Double Beds Park View

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Premier 'N' Room with 1 King Bed City View

Accessible room
  • Max. number of persons: 2
  • Area: From 27 m² / 291 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)

Premier 'N' Room with 2 Double Beds City View

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Multimedia hub(...)
Rooms

Our restaurants and bars

SPICE CENTRAL KITCHEN & BAR

Type of cuisine: International

Currently, numbers of diners in the restaurant are restricted in line with government guidelines regarding COVID19. Reservations are essential.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPICE CENTRAL BAR

Non contractual photo

Enjoy simple, authentic Australian cuisine using locally sourced ingredients. The perfect space to work, unwind, or socialise with friends and colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Brisbane South Bank

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,029 reviews

tripadvisor

TripAdvisor Rating 4.5/5

380 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

H H.

Customer review rating 4.5/5

H H. Families - 30/06/2020 Confirmed reviews ALL

Great stay to catch up with family 50 percent off second family room made it even better

Customer review rating 4.5/5

Patrice Solo - 30/06/2020 Confirmed reviews ALL

Everything was wonderful

Great stay

Customer review rating 4.5/5

Bill C. Couples - 30/06/2020 Confirmed reviews ALL

Once again a very comfortable stay. It felt a bit weird not having a full dining room for dinner and breakfast, but still, all the staff were very efficient and polite as usual. The only disappointment was, we always request, and given a city view room. This didn't happen this time, but I guess with things so mixed up, somebody has missed that on our file. We will return.

Well located, good service and a nice room

Customer review rating 4.5/5

Stephen Couples - 30/06/2020 Confirmed reviews ALL

My wife and I were up for a night getaway. It was a pleasant stay with good service, a nice room and a tasty breakfast. Thank you Accor :)

Friendly/warm welcoming

Customer review rating 4.5/5

Nathan I. Families - 30/06/2020 Confirmed reviews ALL

Even though it was for one night the stay was very warm n welcoming. The free breakfast was really great my children really enjoyed it. Thank you for having us no doubt I will be coming back soon and also recommend your hotel too others⭐⭐⭐⭐⭐

Great value, great service. Comfortable and Clean.

Customer review rating 4.5/5

Jennifer Couples - 29/06/2020 Confirmed reviews ALL

WE took the holiday package and were delighted with the value. Our short stay was great. Staff were friendly and efficient. We really enjoyed having the later checkout and the picnic hamper was delicious. We will stay again. Thankyou.

Good stay, great staff

Customer review rating 4.5/5

Peter A. L. Y. Couples - 29/06/2020 Confirmed reviews ALL

We travelled down from the Sunshine Coast for a bit of quality time after isolation. We had an accident on the way down that left us a bit shaken. Jennifer was on reception when we arrived. We could not have asked for a more considerate, professional and efficient reception. Jennifer was amazing from the beginning to the end of our stay. She is an absolute credit to your company. We will definitely return. Thank you.

Great location

Customer review rating 4.5/5

Chiaoying W. Friends - 29/06/2020 Confirmed reviews ALL

All good!

Nice modern hotel

Customer review rating 4.5/5

Rachael M. Couples - 28/06/2020 Confirmed reviews ALL

Nice hotel in a good location. Friendly staff and nice atmosphere

Well located, loved the room

Customer review rating 4.5/5

Anonymous Friends - 28/06/2020 Confirmed reviews ALL

Staff very helpful and happy. Great room. Would have liked to have breakfast in restaurant, only really early, or late, a shame. Room service was excellent, even went and got us an extra coffee.

It ok just ok

Customer review rating 4.5/5

Selina Families - 28/06/2020 Confirmed reviews ALL

It was just ok . Breakfast was disappointing as we waiting a while for menus as the host forgot about us . Rooms service menu is very bad no kids menu . The room was clean but over all service was belong average

Excellent service

Customer review rating 4.5/5

Mic Business - 28/06/2020 Confirmed reviews ALL

Awesome service

First stay since covid

Customer review rating 4.5/5

Lisa B. Families - 28/06/2020 Confirmed reviews ALL

Felt very eerie. Lights were out in public areas. Staff at restaurant and front counter were hard to find. Had to re organise a pre requested room option which was frustrating.

Well located , close to Sth Bank and City

Customer review rating 4.5/5

Marie R. Couples - 27/06/2020 Confirmed reviews ALL

No complaints, good service, Maeve checked us in , she was very nice

Disappointed

Customer review rating 4.5/5

Alain Couples - 26/06/2020 Confirmed reviews ALL

Upon checking in I mentioned to the person at reception that it was our wedding night and when I booked the room as was told that as a valued Accor members we would be looked after, but no, she was not particularly interested, we thought maybe there will be a surprise in the room but no, when we went outI mentioned to the reception person that a bottle of Champagne would have been a nice gesture, she reluctantly offered a bottle of sparkling as she called it, we declined, too little too late. When we returned we were advised that we were given the wrong room, that a corner room was awaiting, we found there a bottle of Champagne and chocolate strawberries Nice gesture but it felt like an after thought.

Dear Alain, Thank you for your review - and more importantly, congratulations on your marriage! How exciting. It sounds like our team really missed the mark on your special occasion, and I'd like to take this opportunity to sincerely apologise. I've reached out to you directly via email with my personal contact details, so that we can discuss your feedback further. I look forward to speaking with you soon. Kind regards, Alex - Food & Beverage Manager

well located for me and pleasant service

Customer review rating 4.5/5

Grant W. Business - 26/06/2020 Confirmed reviews ALL

clean and prompt service

After a good start with the view from the room there were several things that were disappointing

Customer review rating 4.5/5

Sally J. Couples - 26/06/2020 Confirmed reviews ALL

We have very regular weekends away in Brisbane when we travel down from the Sunshine Coast and usually stay in the CBD but decided to try something on Southbank this time *Phoned on 11th June 2020 to book,arrived at reception to no booking *Male Reception staff who checked us in was lovely *Room had a nice view *Went to get a drink ,bar fridge empty,no tea and coffee facility *Headed out to get drinks and asked reception about the breakfast included in price was told to pick from list for room service *Breakfast arrived on time in a brown bag in two white small foam boxes *There was no coffee,so staff left and came back *There was no cutlery so staff left and came back *There was no juices or spoon for the wellness meal (yoghurt and chai pudding) decided to eat what we could eat it was cold and had been obviously been sitting around prior to delivery for an extended period So we left a hand written note of our experience in the room with our email details and checked out at 11am to seek brunch and not use the late check out

Dear Sally j., Thank you for taking the time to share your feedback. I am terrbily sorry to hear about your disappointing experience. I've reached out to you privately via email in hope that we can discuss your concerns in further detail. I look forward to hearing from you. Kind regards, Alex - Food & Beverage Manager

Post Covid stay

Customer review rating 4.5/5

Cameron C. Couples - 26/06/2020 Confirmed reviews ALL

Was perfect from Check In/Out to parking to dinner to breakfast to the room. Best shower I have ever had.

Well located, modern facilities

Customer review rating 4.5/5

A C. Solo - 25/06/2020 Confirmed reviews ALL

Friendly staff. Advised to take corner room. It was ok... not much Of a view. Room had really nice modern features. Only issue I had a walk in from a staff member who let herself in. Lucky I was still in bed watching TV.

Dedicated management and friendly staff

Customer review rating 4.5/5

Alexandra Couples - 25/06/2020 Confirmed reviews ALL

Had a few small issues during 2 days breakfast, but the management show how much they care for the feedback and dedication to make improvements. To a hospitality business, value customers feedback is one of the most important thing. I booked the room for 2nd year anniversary, the hotel was nice and upgraded the room to a corner room with bigger space and have lovely chocolate on wooden board written “Happy Anniversary” which is lovely, as well as a sparkling wine for us to celebrate, very thoughtful. I will come back to stay for a special occasion again, I believe Novotel Southbank team will do their best to accommodate their guests.

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