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Novotel Parma Centro Hotel 4 stars

Customer review rating 4.5/5 611 reviews

ALLSAFE approved hotel

Novotel Parma Centro
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+ 22 Services

Hotel extras

  • ALLSAFE certified hotel by SGS

  • Private on-site car park

  • A short walk from the old town

  • Sauna and fitness center

  • Convention center for more than 200 people

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Porter
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Sauna
Business services
  • 5 Meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available Paying

Hotel location

Novotel Parma Centro

Via Trento 9
43122 parma
italy

Tel: +390521272717

Fax: (+39)0521/272724

Check-in from 14h00

Check out up to 12h00

  • By plane

    AEROPORTO BOLOGNA At 92km / 57 miles - Shuttle paying

  • By plane

    PARMA At 3km / 2 miles - Shuttle paying

  • By helicopter

    PARMA At 3km / 2 miles

  • By train

    PARMA At 0km / 0 miles

  • By train

    PARMA At 0km / 0 miles

GPS :44.809152, 10.330159

Your meetings and events

The hotel's Convention Center is directly connected to our structure and is characterized by modular spaces, which can accommodate up to 250 people.

Room descriptions and layouts

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Soundproof

  • Screen

  • Video camera

  • Videoconferencing

  • Audio and video equipment

  • Podium

  • Day light

  • WIFI access

  • Airconditioned meeting room

  • Hotel connected to conv. centre

  • Slide projector

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious and adaptable, with a contemporary design, the Novotel Room is truly a place for living, perfect for all your needs.

Our restaurants and bars

Bellavista Restaurant

Type of cuisine: Regional

Al Parmigiano

Type of cuisine: Regional

Al Parmigiano, located inside the Novotel Parma Centro, is a restaurant with a modern design specialized in traditional local dishes including anolini, punta al forno and tortelli di erbetta.

Bellavista Cafè & Lounge

Open every day, you can find our Bellavista Café & Lounge where you can enjoy snacks and sip your favorite drinks as well as all the wine production of the Bellavista winery

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Parma Centro

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

611 reviews

TripAdvisor Rating 4.0/5

169 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great overall hotel

Customer review rating 5.0/5

K Business - 14/09/2021 Confirmed reviews ALL

Great location, hotel is nicely redecorated & friendly reception staff!

Welcoming stay in a nice clean new hotel

Customer review rating 4.5/5

Nigel Families - 13/09/2021 Confirmed reviews ALL

Very warm welcome from the staff and very accommodating. Lovely room. All very clean and new. Requested to use gym but the only down side was no water or towels so no way to clean equipment after use which was surprising in a pandemic. Otherwise faultless.

Very good location, close to center and access to highways. Clean and very good service.

Customer review rating 4.5/5

Valentina Solo - 25/08/2021 Confirmed reviews ALL

Very good location, professional staff, very good service and very good price quality balance.

Good stay

Customer review rating 4.0/5

Cedric Couples - 24/08/2021 Confirmed reviews ALL

We enjoyed staying at Novotel Parma centro. The room are fine and clean. Breakfast is good. Special mention to the personal who are really kind and helpful.

great hotel in a great location

Customer review rating 4.5/5

Jb Couples - 22/08/2021 Confirmed reviews ALL

staff were friendly and helpful - checkin easy - parking good - room comfortable - breakfast tasty - the view wasn't great but otherwise we had a really pleasant stay

Below our expectations

TripAdvisor rating 2.0/5

Nyco75017 21/08/2021 TripAdvisor review

Poor experience (front desk in the bar, no swimming pool due to Covid, not very Caring attitude) except the cocktails which were amazing and the server/Waiter at the restaurant who was perfect and so nice. I didn’t get an answer regarding the car parc so i found out the expensive price for a night where we were at the hotel

Dear Guest, first of all thank you for taking the time to inform us about your experience following your stay at our Hotel Novotel Parma Centro. My team and I are really grateful for your kind feedback about cocktails and attitude of the waiter, which encourage us to keep up our efforts, ensuring the service we provide meets your expectations. I am deeply sorry that the standards of service regarding your enquiry fell short of your expectations and I ask you to accept my most sincere apologies. I have already taken the necessary measures in order to avoid such kind of inefficiency in the future. We are ready to welcoming you again upon your next stay, trying then to regain your confidence. Your sincerely, Cristiana CRIPPA General Manager Novotel Parma Centro

Sweated the night away

Customer review rating 0.5/5

T. Couples - 14/08/2021 Confirmed reviews ALL

The room was stuffy and hot all day and night. We couldn't sleep and had to check out at 6:00am because we couldn't take it any longer. We informed the front desk in the evening that it was hot in our room and he said he can turn the air con a little lower for our room. However there were no changes. Our room remained at 24.6 degrees with humidity and felt hotter. Upon checkout we told the front desk we weren't pleased, and the man checking us out didn't care much. He said we should have told them the evening before, which we did, but nothing was done. Terrible experience.

Dear NAHRAIN T., Thank you for taking the time to tell us about your experience at the Novotel Parma Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Standard novotel with bad mold in shower cabin

Customer review rating 3.0/5

Steve Families - 14/08/2021 Confirmed reviews ALL

Standard novotel room/service, around 10min walking distance to center of Parma, convenient with the parking. Unfortunately, our room 125, has a problem with mold in the shower cabin, which is not supposed to happen in a 4* hotel.

Dear Stevanus T., Thank you for taking the time to tell us about your experience at the Novotel Parma Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Smooth stay

Customer review rating 4.5/5

Joseg Solo - 13/08/2021 Confirmed reviews ALL

the hotel is located near to centro storico, quite calm, not noisy at all. In the room , I missed a table for reading or working. There s an small table, but not usable at all. The parking is very convenient as well.

Globally good stay but rooms for improvement in some aspects

Customer review rating 3.5/5

Kevin Families - 11/08/2021 Confirmed reviews ALL

Globally a good stay, hotel is very modern and nicely run but there is some room for improvement: - Staff are very friendly and efficient, even though the hotel was very busy during our stay. - The area in which the hotel is located is 10 minutes walk from the city centre but being next to the train station does not feel safe, especially in the evenings, the street is very shabby and run down. - Hotel car parking is tight especially for large cars and expensive (18€/day), but conveniently located and makes life easier. - Rooms are very clean and modern as are public areas but there is no real desk in the room (just a small table) and no chair - the hotel cannot be recommended for business travellers. The reception suggested to work in the noisy communal area but this isn't acceptable for private Zoom calls. - Wifi speed was quite poor, the two lifts were often busy and very slow. - Bed is superb as are the pillows and bed linen, I had three very good nights of sleep! - Didn't have breakfast but there were long queues and it seemed very crowded so did not regret the decision.

Modern newly refurbished hotel and perfect location

TripAdvisor rating 4.0/5

643pauleg 05/08/2021 TripAdvisor review

Historical centre within walking distance - very easy to reach the hotel and much convenient private garage (even though not easy to go through with a big car). Modern rooms newly refurbished. Nice breakfast.

Great location, very modern and very clean :)

Customer review rating 5.0/5

Rafal Families - 04/08/2021 Confirmed reviews ALL

The hotel is located in the city centre with option to use the hotel parking (for extra fee). The hotel service welcomed us very warm and they were very helpful. Hotel room was in great standard + huge TV if sb needs. The breakfast was very delicious :) huge diversification of food

great place

TripAdvisor rating 5.0/5

951rogerv Family - 28/07/2021 TripAdvisor review

In between stop in Parma during our holiday, this hotel is a great recommend. good location, safe parking (is nice if you have all your belongings in car). And the staff is super helpful in making reservations and giving tips.

Well located, stay ok.

Customer review rating 3.5/5

Sylvain Families - 22/07/2021 Confirmed reviews ALL

The room was clean and the beds were good. The breakfast price ratio is poor: no italian coffee, machines failing 1 out 2 times, fruits were out of season or tinned. I will not take the breakfast there next time.

Dear Mr A., We are grateful for the compliments expressed towards our structure. We are pleased that you enjoyed your room and the comfort of our beds. We are sorry that you did not like the breakfast: we confirm that the coffee service can be required directly from the staff in the dining room, the machines are only to support the large number of guests or to serve yourself; we hope in case of a next stay to regain your trust to make you appreciate also the breakfast service that many guests appreciate and praise. Best regards CRISTIANA CRIPPA General Manager

Modern rooms and friendly staff

Customer review rating 4.5/5

A. Families - 11/07/2021 Confirmed reviews ALL

The hotel is fairly easily accessible, the parking is reasonable with some driving care. The rooms are modern and feel freshly renovated, it was fairly quiet overall. The mattress is divine. The few interactions with the staff was good, with usual Italian friendless when everything goes well. If price is reasonable, I would come back.

Memorable stay

Customer review rating 5.0/5

Mariusz Solo - 16/06/2021 Confirmed reviews ALL

I had great experience at this hotel. The staff was very friendly and helpful. Upon arrival I received a generous upgrade to a suite as a Platinum member. The room was newly renovated, very clean and comfortable. The hotel has nice facilities: outdoor pool, spa and, gym and a lovely restaurant with delicious parmesan cuisine. Breakfast served in a separate space near lobby bar was very tasty. I highly recommend this property to business and leisure travellers.

Dear Mr. P., We really would like to thank you for your great review: it's a real pleasure to know your stay at Novotel Parma Centro was gorgeous, as we work everyday to make every stay as unic and incredible. Best regards Veronica

Great stay

Customer review rating 5.0/5

Hillel Business - 24/04/2021 Confirmed reviews ALL

Good hotel, location is near station and close to center. Breakfast is excellent.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Parma Centro, it is always a pleasure to receive positive feedback. Thank you for sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, Elisa
Customer review rating 0.5/5

Abe Business - 15/03/2021 Confirmed reviews ALL

Roomservice stol my underwear (T-shirt, boxer) from Bathroom, when complaining hotel staff didn't even made there effort to check with laundry if wasn't between the linen or towels. When asking to stay in room for a half hour longer, the staff didn't allow, unlike other accor hotels.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Novotel Parma Centro. We did our best to satisfy your requests, we hope this is appreciated. As the Reception referred to you, we went to search in the room for your clothes, we also did a check with the laundry and nothing was found, we are sorry. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elisa

Clean, efficient, convenient

TripAdvisor rating 5.0/5

Intenditore 24/01/2020 TripAdvisor review

This was a clean efficient hotel convenient for reaching the centre of town on foot, in our our case the opera house and close to the railway station. The staff were very pleasant and the room refurbished promptly. Breakfast was good with decent bacon, my personal test, and a general decent selection. When we visit Parma again we will certainly use the Novotel. Simon Hanley 07828417512

Dear Simon, Thank you for the great review, it is a pleasure to know you enjoyed your stay in Parma. We hope to have you again as our welcomed guest and we wish you best regards, Elisa

Novotel Parma

TripAdvisor rating 4.0/5

Guil M Business - 05/01/2020 TripAdvisor review

central hotel in Parma , hotel rooms are small service is good and reactive had a problem with hot water upon arrival , since they didnt manage to fix room was changed 24h after , we didnt ask for any compensation but hotel didnt think of any gesture or compensation.

Dear Guest, Thank you for having reviewed our structure, it is a pleasure to know you enjoyed your stay. We hope to see you again and we wish you best regards, Elisa

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