Hôtel Mercure Bayonne Centre Le Grand Hotel 4 stars

Customer review rating 4.5/5 1,278 reviews
Hôtel Mercure Bayonne Centre Le Grand Hotel
See on a map
+ 24 Services
Book this hotel

Your loyalty is rewarded

Hotel extras

  • An emblematic building dating back to 1835 with an understated elegance,

  • In the heart of the historical center,

  • A special location for a cultural and gourmet stopover in a pedestrianized area,

  • Friendly lounge bar with vintage decor,

  • Private parking garage just 150 meters away (parking fees apply)

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Indoor heated pool (Nearby)
  • Fitness centre (Nearby)
  • Massage (Nearby)
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Hôtel Mercure Bayonne Centre Le Grand Hotel

21 Rue Thiers
64100
bayonne
france

Tel: +33559596200

Fax: (+33)5/59596201

Contact email

Check-in from 14h00

Check out up to 12h00

  • BAYONNE ANGLET BIARRITZ :  4 PLACE DES BASQUES

  • CHRONOPLUS :  T1 BAYONNE MAIRIE

  • MAIRIE DE BAYONNE :  3 PLACE DES BASQUES

  • By plane

    AEROPORT BIARRITZ At 6.1km / 3.79 miles

  • By train

    BAYONNE At 1km / 0.62 miles

GPS :43.492304, -1.476461

Companies

  • CHRONOPLUS 0.2 km / 0.12 mi
  • FREE SHUTTLE 0.2 km / 0.12 mi
  • NAVETTE CHRONOPLUS 0.2 km / 0.12 mi
  • NAVETTE GRATUITE 0.2 km / 0.12 mi
Companies

Your meetings and events

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

General equipment

  • Day light

  • WIFI access

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)
Rooms

Our restaurants and bars

BAR DU GRAND HOTEL

Non contractual photo

CHIC AND FRIENDLY LOUNGE BAR WITH VINTAGE DECOR

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Hôtel Mercure Bayonne Centre Le Grand Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,278 reviews

tripadvisor

TripAdvisor Rating 4.0/5

183 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay well located

Customer review rating 4.5/5

Anonymous Business - 20/03/2020 Confirmed reviews ALL

Comfortable and big size bed, very spacious room. Very good hotel location.

Statisfying

Customer review rating 4.5/5

N. N. Business - 26/02/2020 Confirmed reviews ALL

Went very well, nothing to add the front desk lady was very charming and pleasant.

Dear N. N., We would like to thank you for sharing with us your recent experience at the Mercure Bayonne Centre Le Grand Hôtel. We always strive to provide an excellent service to our guest and your positive feedback is very encouraging for our team. We truly regret we could not provide you with restaurant facilities inside the hotel. Luckily, the Grand Hôtel is located in city centre and there are quite some good options for a nice meal walking distance. Your kind words will be shared within our team and we hope to have the pleasure to welcoming you back in our property in the future. Best regards, L'Equipe du Grand Hôtel

well located, nice hotel

Customer review rating 4.5/5

Alison Couples - 31/01/2020 Confirmed reviews ALL

nicely decorated renovated room, charming hotel

Dear Mrs B., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'Equipe du Grand Hôtel

Great Hotel, Great Staff

TripAdvisor rating 4.0/5

TimAsouthend Business - 27/01/2020 TripAdvisor review

I stay at this hotel 3-4 times a year, it is always my first choice of hotel in Bayonne. From the classic elevator to the large windows, the excellent facilities and the good breakfast, this is a great hotel.

Dear Guest, We very much appreciate your comments regarding your recent stay at Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your loyalty, and we hope your next visit will be as pleasant as the previous. Kind Regards

perfect in every way

Customer review rating 4.5/5

Penelope C. Families - 14/01/2020 Confirmed reviews ALL

At Le Grand Hotel Bayonne your every wish is supplied with charm, smile & helpful knowledge.

Dear Mrs c., Many thanks for your very nice and spontaneous comment. Our teams actually do their best to make their guests feel at home in their hotel. Your feedback is a very nice reward for all of us and we sincerely hope to have the pleasure to welcome you back at the Mercure Bayonne Centre - Le Grand Hôtel in the future. Kind regards, L'Equipe du Grand Hôtel

Good Stay

Customer review rating 4.5/5

Patrick Business - 06/12/2019 Confirmed reviews ALL

Was not recognied as Gold Accor member and had problems with room door. Altogh promissed it was not fixed during my stay.

Of the three hotels we stayed at recently this came in last,staff very good,location poor with only public parking.also not the easeist location to find.

Customer review rating 4.5/5

Robert F. Couples - 11/11/2019 Confirmed reviews ALL

as above however the staff were superb,

Overnight stay to explore

Customer review rating 4.5/5

David G. Solo - 09/11/2019 Confirmed reviews ALL

The hotel is in a great central quiet location. The greeting at reception was excellent, friendly and helpful. it has retained it's old charm and may feature, but is modernised and comfortable. I love the original lift. Breakfast was fantastic.

Dear Mr. G., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'Equipe du Grand Hôtel

Comfortable, classic, friendly hotel

Customer review rating 4.5/5

Tim A. Business - 08/11/2019 Confirmed reviews ALL

I stay at this hotel 3-4 times a year as it is close to my company offices. I always find the staff to be friendly and professional. The welcome warm and the rooms comfortable and clean. I always have the breakfast, which offers a selection of local produce and favorite dishes. I only wish the bar offered the excellent local beer, rather than the bland euro beer.

Dear guest Mr. A., Thank you so much for this positive feedback. I am truly glad to read that we have ticked all the boxes for an excellent stay ! We will defintely take into consideration your constructive feedback in regards to the offers in our bar ! We look forward to welcoming you back "AGAIN"! Kind regards, Marie Assistant General Manager

Our stay in Bayonne le grand

Customer review rating 4.5/5

Barbara N. Couples - 05/11/2019 Confirmed reviews ALL

It was amazing : the hotel is beautiful as are the rooms. Breakfast was amazing all in all a wonderful experience!

Dear Mrs Nevil, Thank you so much for this positive feedback. I am truly glad to read that we have ticked all the boxes for an excellent stay! We hope to have the pleasure to welcoming you back at the Mercure Bayonne Centre Le Grand Hôtel in the future ! Kind regards, Marie Assistant General Manager

I loved the location

Customer review rating 4.5/5

Anonymous Friends - 25/10/2019 Confirmed reviews ALL

Your hotel was a wonderful restful place, very nice staff

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, L'équipe du Grand Hôtel

It was a home from home experience with comfort and style

Customer review rating 4.5/5

Anonymous Solo - 20/10/2019 Confirmed reviews ALL

My stay with you occurred following a brief hospital visit. The staff could not have been more kind, considerate and helpful. The room was very comfortable and quiet. The location was perfect - very convenient to all the shops and amenities. All in all a very pleasant experience. Congratulations! I have stayed in many hotels and it is not often one can give such a review.

Dear MARIA R., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Market Manager Mercure Bayonne Centre Le Grand Hôtel
Customer review rating 4.5/5

Ben H. T. Couples - 17/10/2019 Confirmed reviews ALL

Good location

Dear T. B., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Bayonne Centre Le Grand Hôtel
Customer review rating 4.5/5

Kenard B. Friends - 15/10/2019 Confirmed reviews ALL

Excellent stay. Top notch service, staff, facilities. I would stay again.

Dear KENARD B., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Market Manager Mercure Bayonne Centre Le Grand Hôtel

Good hotel, good location,

Customer review rating 4.5/5

Dbell46 Couples - 13/10/2019 Confirmed reviews ALL

Good location, helpful staff, room nice, but smaller than we anticipated, but otherwise nice - comfortable bed - very quite

Dear DOUGLAS B., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Market Manager Mercure Bayonne Centre Le Grand Hôtel.

Friendly, professional

Customer review rating 4.5/5

Vw Couples - 08/10/2019 Confirmed reviews ALL

We arrived before check-in time and we were made very welcome to take our room early. We were very pleased about this. Staff were very helpful all through our stay.

Dear VIVIENNE T., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Bayonne Centre Le Grand Hôtel

Hotel Mercure Bayonne

Customer review rating 4.5/5

David C. Couples - 07/10/2019 Confirmed reviews ALL

The room was clean and quiet parking was available and the lift brought back memories of Paris when I was young

Dear LINDA C., We very much appreciate your comments regarding your stay at the Mercure Bayonne Centre - Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for our parisian lift Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Geoffrey GAUTIER - Directeur Marketing et Commercial Mercure Bayonne Centre Le Grand Hôtel.

Very pleasant, except for problems with hot watet

Customer review rating 4.5/5

Tom Solo - 02/10/2019 Confirmed reviews ALL

Lovely hotel, pleasant bright room, friendly & helpful staff, and a perfect location. Only downside was the lack of hot water for some of my stay.

Good, but could have been better

Customer review rating 4.5/5

Anonymous Couples - 30/09/2019 Confirmed reviews ALL

Having checked in online, the actual check in at the hotel could have been better especially regarding the pre booked parking.

Wonderful hotel and very nice staff

Customer review rating 4.5/5

William B. Couples - 29/09/2019 Confirmed reviews ALL

Marie is so kind and helpful. She welcomed us and gave us information about restaurants and activities.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby