Hotel - Sofitel Kuala Lumpur Damansara
Sofitel Hotel Sofitel Hotel

Sofitel Kuala Lumpur Damansara Hotel

4.5/5 898 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Cash machine
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Boules/petanque  (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-23:59
    • Opening hours : Week-end 00:00-23:59

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

CHEVRON MALAYSIA0.1 km / 0.06 mi GUOCO LAND1.5 km / 0.93 mi HP1 km / 0 mi PHILIP MORIS0.1 km / 0.06 mi SIEMENS1.9 km / 1.18 mi
ERNST AND YOUNG0.1 km / 0.06 mi HONG LEONG0.1 km / 0.06 mi KL SPORT MEDICINE5 km / 3.11 mi ROLLS ROYCE INTL0.1 km / 0.06 mi VOLKSWAGEN GROUP5 km / 3.11 mi

Exhibition centre

KLC CONVENTION CTR8 km / 4.97 mi

Your meetings and events

Make Sofitel Kuala Lumpur Damansara the venue for your next event in the city. With seven beautiful meeting rooms and a stunning ballroom, our luxury hotel is an outstanding setting for corporate events.For intimate board meetings, extravagant galas, business seminars or conferences, our event planners are always on hand to make sure everything goes smoothly - letting you concentrate on the business at hand.Take advantage of cutting-edge audiovisual equipment for flawless presentations, and our premium catering service for business meals to remember. Whatever you have in mind, we make your event in Kuala Lumpur a resounding success.

Sofitel Kuala Lumpur Damansara Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
IXORA ROOM 24 m2 2 m 18 9 12 6 8
SAGA ROOM 35 m2 2 m 24 10 16 12 8
ORCHID ROOM 36 m2 2 m 24 10 16 12 20
FRANGIPANI ROOM 49 m2 2 m 30 15 24 18 20
HIBISCUS BOARDROOM 49 m2 2 m 0 0 12 0 0
RAFLESIA ROOM 120 m2 2 m 120 36 42 48 64
WAU BULAN BALLROOM 1,140 m2 6 m 800 100 0 500 600
    • Videoconferencing
    • Indoor and Outdoor facilities
    • Podium
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • Syndicate rooms
    • Video equipment
    • Accommodation
    • Fine Cuisine
    • Wedding ceremony
    • Magnifique Wedding
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Discover the true definition of 5-star luxury in our spacious and elegant rooms. Timeless design blends French sophistication and Malaysian tradition, creating a serene setting for rest and relaxation at the heart of Damansara City.Plush furnishings, including a chaise longue and the iconic Sofitel MyBed, invite you to put your feet up and enjoy all the modern amenities. The large bathroom provides plenty of room for luxuriating with our exclusive French toiletries.

  • 312 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.3/5 ALL Rating 3,876 reviews

Our guest reviews for
Sofitel Kuala Lumpur Damansara

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 898 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Alan A. A. N. Couples - 20/02/2020 Confirmed reviews ALL
« Excellent Service »

We had a great stay. Was a bit isolated but easy to get a GRAB. Staff were exceptional. Very happy all round Alan and Anna

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna N., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that I will personally inform Shraddha, Isha, Sher and Fikah of your kind words. Thank you again for sharing your experience, and we hope we have the pleasure of welcoming you again in the future. Kind regards, Marleen Schuit Guest Experience Sofitel Kuala Lumpur Damansara

Dr. S. P. Friends - 20/02/2020 Confirmed reviews ALL
« It is an amazing property but some kinks are still in place. »

I did enjoy the hotel and the lounge was great but the minor hiccups in service leave it a hard sell. When I did discuss the mossy mold growing outside my windows in room 1016 i did expect a oh my that is terrible, but I didnt get that. ANd some minor other things. I did love the hotel and I would stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Stephen P., We very much appreciate you taking the time to review your stay with us at the Sofitel Kuala Lumpur Damansara. It is always helpful to receive constructive feedback. I will also look into the point you mentioned (quality of service), as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,. Nevertheless, we hope we have the pleasure of welcoming you again in the future. Kind regards, Marleen Schuit Guest Experience Sofitel Kuala Lumpur Damansara

L. Y. S. Business - 20/02/2020 Confirmed reviews ALL
« Good stay »

Good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Youn S. L., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we have the pleasure of welcoming you again in the future. Kind regards, Marleen Schuit Guest Experience Sofitel Kuala Lumpur Damansara

E G. C. Families - 19/02/2020 Confirmed reviews ALL
« A Truly Five-Star Experience »

Club Millésime @ 22nd Floor, Sofitel Kuala Lumpur Damansara. If you ever get to stay at this hotel, you must try to get access to the club. The club is superb. It is quiet, spacious and chic. Breakfast are serve here for the guests with club access. What I like the most is that they will make your breakfast for you as per your order. I had egg Benedict, it was well cooked. In the afternoon they will serve you tea and coffee. Evening, you will get some free drinks here. Some might say if you so wish you can spend whole day here.... I like it very much here. Their service is impeccable. The welcome the staff gave to my wife (Valentine's Day) and my two young daughters were great. They enjoyed the experience very much too! My family and I would certainly come back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eng Ghee C., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marleen Schuit Guest Experience Sofitel Kuala Lumpur Damansara

Donna S. Families - 19/02/2020 Confirmed reviews ALL
« Great short stop break »

We stayed here for a three night short break. The hotel is well located for public transport and out of the hustle and bustle of other areas of KL. This was a relaxing place to stay and still enjoy all that KL has to offer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna S., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we have the pleasure of welcoming you again in the near future. Kind regards, Marleen Schuit Guest Experience Sofitel Kuala Lumpur Damansara

T. P. E. Couples - 19/02/2020 Confirmed reviews ALL
« Well designed hotel with excellent service and great hospitality »

I enjoyed the hotel's facilities, and cozy atmosphere. Our room was spotless and immaculate. They even accommodated my special request of decorating the room for valentines day. A friend of mine stayed at the hotel as well on the same day. She, however, found used condoms and roaches in the cabinets in her room. So perhaps, the cleaners should inspect every nook and cranny.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Putri E. T. Farith Rithauddeen T., We very much appreciate that you took the time to write a review on your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are aware of your friends' situation and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope we have the pleasure of welcoming you again in the near future. Kind regards, Marleen Schuit Guest Experience Sofitel Kuala Lumpur Damansara

Anonymous Business - 18/02/2020 Confirmed reviews ALL
« Modern beautiful property »

Front desk recognized my membership status and gave me upgrade without me asking for it. Everything was great but i hope that there would be harder pillows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wei Kang S., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the pillows, we actually have a pillow menu where you can choose out of 7 different pillows. You might want to check time out next time? ;) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marleen Schuit Guest Experience Sofitel Kuala Lumpur Damansara

Johan T. Business - 18/02/2020 Confirmed reviews ALL
« good stay »

i'm very satisfied with my every stay at Sofitel !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johan T., Greetings from Sofitel Kuala Lumpur Damansara ! We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We are delighted to read that you are "very satisfied" with our facilities and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anne Hubinet Guest Experience Sofitel Kuala Lumpur Damansara

Yuk L. L. Business - 18/02/2020 Confirmed reviews ALL
« this product is good quality »

the room is clean but has some smell (like cigarette smoking) the staff is very nice breakfast variety so so..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuk Lai l., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the cigarette smell in your room, allow me to sincerely apologize. We do not allow guests to smoke inside the room, however sometimes guests do not follow our rules and proceed to do so anyway. Once again, my apologies. Thank you again for sharing your experience, and we hope we have the pleasure of welcoming you again soon. Kind regards, Marleen Schuit Guest Experience Sofitel Kuala Lumpur Damansara

Lisa Solo - 17/02/2020 Confirmed reviews ALL
« Comfiest bed ever! »

Smoothest check in process, very friendly staff, comfortable room with all amenities, clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa Mei Sing L., We very much appreciate your comments regarding our staff during your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marleen Schuit Guest Experience Sofitel Kuala Lumpur Damansara

Anonymous Business - 13/02/2020 Confirmed reviews ALL
« Luxe of Damansara »

Room is clean and well designed — Hotel associates are mostly friendly except the front desk. We don't feel welcomed upon checking-in. No welcome drink served unlike other 5* hotels we've stayed in Kl — Quite a number of artworks and lightings throughout the hotel which is nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sulaiman I., We very much appreciate you taking the time to review your stay with us at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive constructive feedback. I will also look into the points you mentioned about the service of our front office staff, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again very soon. Kind regards, Marleen Schuit Guest Experience Sofitel Kuala Lumpur Damansara

Emily Solo - 13/02/2020 Confirmed reviews ALL
« amazing experience »

Had an amazing long stay with Sofitel. Thanks to the guest experience team Clemence, Anne and Marleen! Also special thanks to Azait, Rengga, Farah, Mun, Fiza, Ira, Pravin, Amm, Michel, Linda, Azman and Farahin. I miss Sofitel already but I will comeback!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Miss Emily Petronella Johanna T., Greeting from Sofitel Kuala Lumpur Damansara. Thank you very much for taking the time to write a review about your stay with us. As our long-term guest, everyone in the hotel still remembers you very clearly and are looking forward to welcoming you back in Sofitel. All our Ambassadors truly appreciated to see their names written by your dear hands. Everyone wishes you Happiness and lots success in your career as an Hotelier. We hope to have the pleasure of welcoming you back in the future. P.S: Our chief concierge misses you very much ! Warm regards, Clemence Berthon Guest Experience

Anonymous Business - 12/02/2020 Confirmed reviews ALL
« Good stay in general »

Good stay because the place is nice, but for the money they charge, there are things that are not acceptable. The cleaning is not perfect, there was a dead insect behind the door the first day I was there... it was still there 12 days after when I left, which tells me they literally never cleaned behind the door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carolina Paz P., Thank you for taking the time to tell us about your experience at the Sofitel Kuala Lumpur Damansara. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures and will inform the Housekeeping department to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best Regards, Marleen Schuit Guest Experience Sofitel Kuala Lumpur Damansara

J Families - 11/02/2020 Confirmed reviews ALL
« Enjoyable Staycation »

Love the warm welcome, spacious and comfortable room. Also appreciate the birthday cake that was prepared for my husband, it was delicious! Our baby enjoy the big bed too!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fui Chin Y., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your kind comments with our team, especially our Pastry team that prepared the birthday cake for your husband. It is our pleasure to hear that you've enjoyed the cake. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Marleen Schuit Guest Experience Sofitel Kuala Lumpur Damansara

Alan Couples - 10/02/2020 Confirmed reviews ALL
« Nice Hotel.....but »

We stayed for 5 nights and thought the hotel and room were very good, however they let themselves down with poor quality food. We had a Club Lounge room and had breakfast in both the lounge and the restaurant, on every occasion the food was bland and cold. For example, in the Lounge which is table service, pouched eggs were cold and whites were like rubber. In the restaurant, a buffet, dim sum dumplings were in a large steamer, however they were cold. Experience was same with other selections. I raised this with a manager in the restaurant and to his credit he arranged hot food to be hot for us when he saw us come in. Clearly not a sustainable model. Day before we were due to leave housekeeping did not empty the rubbish bin, fill toilet paper rolls or leave small face towels. All other aspects of housekeeping were good. Having said that, without exception we found all staff to be very friendly and helpful. Hot tasty food at breakfast would certainly improve my rating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan F., Thank you for taking the time to tell us about your experience at the Sofitel Kuala Lumpur Damansara. I am sorry that your experience did not meet your expectations concerning the quality of the food; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience and the best quality for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem to our F&B team and prevent future occurrence. Same goes for the Housekeeping team. Nevertheless, thank you for naming our staff ''very friendly'' and ''helpful'' as this is of great importance to us. We hope we have the pleasure of welcoming you again so we can make sure your stay will be more pleasant than your previous one. Kind regards, Marleen Schuit Guest Experience Sofitel Kuala Lumpur Damansara

Jon Couples - 09/02/2020 Confirmed reviews ALL
« Great service, Club Millesime was excellent, all staff very friendly. »

Really happy with our week stay. Staff were great, room was excellent, facilities at the Club Millesime were fantastic - very nice food and drinks. Just one thing, the pillows were a bit soft and unsupportive. Perhaps a pillow menu would be a good idea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jon T., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. I will share your comments with our Ambassadors. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the pillows, I am happy to inform you that we actually do have a pillow menu of seven different pillows. You might want to check them out during your next stay with us? Thank you again for sharing your experience, and we hope to welcome you again soon! Kind regards, Marleen Schuit Guest Experience Sofitel Kuala Lumpur Damansara

Anonymous Business - 09/02/2020 Confirmed reviews ALL
« excellent standards and service »

Sofitel stands for a certain quality level that never disappoints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom V., We very much appreciate your comments regarding your stay at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive positive feedback. Thank you for calling Sofitel a hotel that ''never disappoints''. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously maintain, and improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marleen Schuit Guest Experience Sofitel Kuala Lumpur Damansara

Henage M. Business - 09/02/2020 Confirmed reviews ALL

great rooms, very receptive and helpful staff, buffets were a little disappointing overall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heneage M., We very much appreciate you taking the time to review your stay with us at the Sofitel Kuala Lumpur Damansara. It is always a pleasure to receive overall positive feedback. I will look into the Kwee Zeen's buffet, as we strive to continuously improve the quality of our products and services. Thank you again for sharing your experience, and we hope to welcome you again very soon! Kind regards, Marleen Schuit Guest Experience Sofitel Kuala Lumpur Damansara

Dato I. J. B. Business - 08/02/2020 Confirmed reviews ALL
« Good stay n your hospitality is great »

So grateful for your kindness as we are honoured to be the guest of the day. Awesome experience. The staffs are all so friendly n polite. Excellence service

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Dato Ir. Janang B., Greetings from Sofitel Kuala Lumpur Damansara! Thank you very much for taking the time to write a review about your stay with us. It is our pleasure to read that you have enjoyed your stay with us as our Guest of the day and that your overall experience with our Hotel and it's Ambassadors was ''Awesome''. We hope to have the pleasure of welcoming you back soon ! Kind regards, Clemence Berthon Guest Experience

Meisan Families - 08/02/2020 Confirmed reviews ALL
« Satisfied stay »

Room got upgraded! Overall great experience

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr. W., Greetings from Sofitel Kuala Lumpur Damansara! Thank you very much for taking the time to write a review about your stay with us. We are glad to read that you enjoyed your upgraded room as well as the Sofitel Experience. We hope to have the pleasure of welcoming you back soon. Kind regards, Clemence Berthon Guest Experience

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
ALL - Accor Live Limitless
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates