ibis Styles Lisboa Centro Liberdade NE Hotel 3 stars

Customer review rating (ALL Rating) 4.4/5 4,633 reviews

ALLSAFE approved hotel

Information message

ibis Styles Lisboa Centro Liberdade NE
See on a map
+ 12 Services

Hotel extras

  • Free Wi-Fi

  • 400 meters from Avenida da Liberdade

  • 500 meters to Marquês de Pombal metro station

  • 24-hour reception and bar

  • Parking available

Hotel location

ibis Styles Lisboa Centro Liberdade NE

Duque De Loule N 73
Nº de Registo:313
1050088 lisboa
portugal

Fax: (+351)213557596


Check-in from 14h00

Check out up to 12h00

  • TERMINAL:  SEVERAL ARCO CEGO

  • METRO:  AZUL MARQUES POMBAL

  • By plane

    PORTELA LISBOA At 7.5km / 4.66 miles

  • By train

    SANTA APOLONIA At 7km / 4.35 miles

GPS:38.727135, -9.146098

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS MENU Non contractual photo

The bar is peaceful, modern and comfortable: the ideal place to unwind after a busy day

Our accommodation(s)

Comfortable, modern and well located. The rooms at the ibis Styles Lisboa Centro Liberdade NE Hotel have everything you need to enjoy a perfect stay. Possibility of adjoining rooms for families. Rest in our warm beds while watching the best channels on an LCD TV or relax with the WiFi available in all rooms. Take a relaxing bath in our practical bathrooms at the end of a long day of adventures.

Our guest reviews for
ibis Styles Lisboa Centro Liberdade NE

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,633 reviews

TripAdvisor Rating 4.0/5

1,214 reviews

Very convenient, clean and accessible.

Customer review rating 4.5/5

Rene Families - 02/01/2022 Confirmed reviews ALL

Everything went smooth and the hotel was very accommodating. We had pets with us and there were zero issues dealing with that. The parking was convenient and well accessible. It is limited parking and first come first served so if they run out then I'm not sure what they do for that. All in all it was a great experience.

Dear Nancy P., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. An excellent year of 2022. Sincerely, Tânia Dias Duty Manager

Spacious well divided room

Customer review rating 4.5/5

Alina N. Families - 25/12/2021 Confirmed reviews ALL

The room was divided into 2 parts, a lot of silence, nice breakfast

Dear Laurentiu PREDA, We very much appreciate your comments regarding your stay at the Hotel Ibis Styles Lisboa Centro Liberdade NE. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Tânia Dias Duty Manager

Well located

Customer review rating 4.5/5

David Solo - 06/12/2021 Confirmed reviews ALL

Freshly refurbished

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tânia Dias Duty Manager

So pleased to recommend it

Customer review rating 4.5/5

Anonymous Families - 19/11/2021 Confirmed reviews ALL

Very nice and helpful team. Very clean and comfortable room. Well located.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tânia Dias Duty Manager

good location

Customer review rating 5.0/5

Cjs Couples - 16/11/2021 Confirmed reviews ALL

comfortable room, hotel was well located and the reception staff very helpful

Dear Christopher James S., Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Liberdade NE. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tânia Dias Duty Manager

Homely. Very helpful staff.

Customer review rating 4.0/5

Dymphna D. S. Friends - 15/11/2021 Confirmed reviews ALL

Excellent location. Good breakfasts. Clean and comfortable rooms.

Dear Crescentia Margaret M., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Dias Duty Manager

Good

Customer review rating 3.5/5

Anonymous Couples - 13/11/2021 Confirmed reviews ALL

It did the job

Dear Alisha Kaur S., Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Liberdade NE. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tânia Dias Duty Manager

Not bad

Customer review rating 4.0/5

Davide Business - 12/11/2021 Confirmed reviews ALL

The staff was very nice, breakfast was good, location optimal. I only see 2 improvement potentials for increasing rating: 1) better furniture. I was sit on my chair in the room and it broke. That´s not a sign of high quality 2) better ventilation system. Often in the morning and evening the room would smell like a sewer

Dear DAVIDE R., Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Liberdade NE. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tânia Dias Duty Manager

Great experience and great staff!

Customer review rating 5.0/5

Marcel Business - 10/11/2021 Confirmed reviews ALL

Confortable, recently renewed, nice and clever room with a great bed and shower and amazing staff attention.

Dear MARCEL S., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Styles Team

Fantastic Stay

Customer review rating 5.0/5

Jose M. Families - 10/11/2021 Confirmed reviews ALL

Very good stay. The staff is fantastic, a very good room.

Sr. M. e Sra. Neme, É sempre um prazer acolher-vos no nosso hotel :) obrigada pelos vossos comentários. Esperamos por vocês novamente em Dezembro. Cumprimentos, Tânia Dias

Great location, friendly staff, nice room

Customer review rating 4.0/5

Anonymous Business - 09/11/2021 Confirmed reviews ALL

A good stay with super-friendly and helpful staff at reception and bar areas. Hotel has all your basic facilities and the bed is really comfortable too. Its has a great central location, quick walk to the metro and bus stops. Unfortunately, there were blood stains on the bathroom door when I arrived and this was a put-off. Luckily, I had pack of anti-bacterial wipes and gave it a good scrub. Daily room-cleaning service wasn't too good either.

Dear Nizza S., Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Liberdade NE. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tânia Dias Duty Manager

Clean, safe and friendly

Customer review rating 5.0/5

Anonymous Friends - 03/11/2021 Confirmed reviews ALL

I was already in Lisbon but needed a last minute hotel and I hit the jackpot with this place. When I come back to Lisbon I’ll stay here again.

Dear CAROLINE J., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Dias Duty Manager

Excellent experience.

Customer review rating 4.5/5

Pierre Families - 31/10/2021 Confirmed reviews ALL

Perfect room. Good and refined breakfast. Nice games room for kids. Very efficient staff. Quick check in. Good location (easy to locate (next to Pombal) , walking distance (less than 30 minutes) to major Touristic places.

Dear Pierre Yves Denis L., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Dias Duty Manager

Well located

Customer review rating 4.5/5

David Families - 27/10/2021 Confirmed reviews ALL

Friendly helpful and knowledgeable staff.

Dear Susan Evelyn M., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Dias Duty Manager

Very nice staff

Customer review rating 4.0/5

Jana Couples - 26/10/2021 Confirmed reviews ALL

Some rooms have problems with the air con or the smell of the air con. But we could change the room. Very friendly staff and clean rooms. So can walk to the center and there are some nice restaurants around.

Dear Fabian Helmut Walent C., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry about the smell and air conditioning situation, I assure you that we are already taking the necessary measures to solve this big problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Dias Duty Manager

Not what we expected

TripAdvisor rating 3.0/5

squibbfamily 19/10/2021 TripAdvisor review

I feel I should say now that we will not be booking again at this hotel. We will book at Ibis again, but not at this particular hotel. Ibis have always been quite reasonable places to stay before. There are a couple of reasons for this beginning with the car parking situation. I must have mis-read the website but I had understood that the hotel had parking. They do not. So upon arrival I had to drive the local city centre streets looking for a spot to park. Then my wife and I had to drag our cases to the hotel. I was told at reception that if i was at reception early next morning I could get a spot at an adjacent, independent, car park. This did happen. The next surprise was the restaurant. We went in at 19h50 and found it quite deserted. A young lady appeared and was able to give us a menu. We sat and waited for 40 minutes, during which time another couple appeared, before we saw a member of staff. After a exchange with him he took our order. We eventually had food before us after one hour and ten minutes. My wife's pizza was OK but my cheeseburger was uncooked and cold in the middle. I shared my wife's pizza. The restaurant was being run by one man who, despite running around and doing his best, was not able to deliver what I have found to be Ibis' normal standard of service. Breakfast service in the mornings was better, indeed quite normal, so no problems there. Our room was large and clean. But during what I understand was a recent refurbishment the hotel seems to have skimped on providing sound-proofed windows, so we spent the nights sleeping to the accompaniment of buses, sirens, car horns and late-night revellers. Talk about spoiling the ship for a ha'prth of tar........(look it up). The staff were helpful and apologetic. But not enough to entice us back.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Liberdade NE. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Henrique Simmer General Manager

Terrible front desk staff especially Jessica

Customer review rating 1.5/5

Jane L. Friends - 16/10/2021 Confirmed reviews ALL

Rude unprofessional and rude. Will never come back. No air conditioning

Dear Jane Elizabeth L., Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Liberdade NE. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If possible, I would like you to tell me what happened with your arrival at our hotel, or with Jessica Or if you prefer, leave your contact and I'll call you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tânia Dias Duty Manager

Great Room location, excellent service and cleainess

Customer review rating 4.5/5

Amedeo Couples - 11/10/2021 Confirmed reviews ALL

The stay has been relaxing and comfortable because of the type of room, the view and the staff professionalism, expecially the older guy woth some grey hair I dont remember the name.

Dear Francesca F., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Dias Duty Manager

average

TripAdvisor rating 3.0/5

gosia_e_c Family - 19/08/2020 TripAdvisor review

The hotel is ok, nothing special, fairly decent. Althoug I was quite unhappy with the situatio at the check-out. The day before, while checking-in I was informed by the reception staff that breakfast is included, while checking-out another reception guy said I had to pay for the breakfast. Very unproffesionsl and disappointing. They say one thing and next day it turns out not to be true.

A wonderful stay

TripAdvisor rating 5.0/5

7yearsriga Business - 04/12/2019 TripAdvisor review

We spent 5 nights here. The staff was friendly and accommodating. The location was great and close to everything we wanted. Our room was spacious, clean, and comfortable. We would have enjoyed some warm food at breakfast, but the choices were quite nice.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby