Sofitel Singapore City Centre 5 stars

Customer review rating (ALL Rating) 4.4/5 2,848 reviews

Hotel extras

  • Luxurious Rooms With Bathtub, Free WiFi and Floor-to-Ceiling Windows

  • Enhanced Luxury Experience With Leading Culinary & Lifestyle Brands

  • Winner of 17 prestigious awards in hospitality, conferences & events, and food & beverage

  • An oasis for the mind and body with state-of-the-art facilities and wellness programmes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Singapore City Centre

9 Wallich Street
078885 SINGAPORE
Singapore

GPS:1.276794, 103.844815

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Sofitel Singapore City Centre presents "The Ensemble Collection", bringing fresh creative alternatives to traditional event venues in the Lion City. Host business meetings, conferences or seminars in our 10 flexible rooms designed to inspire productivity. Unparalleled convenience is yours thanks to a prime location directly above the Tanjong Pagar MRT. Our Magnifique Meetings planners are always nearby to help with organisation, leaving you free to concentrate on your guests and the business at hand. For sensational soirées, the luxurious Wallich Ballroom can accommodate up to 950 guests in cocktail configuration. The vast pillarless space with its adjoining VIP room is ideal for large corporate events, such as product launches or awards ceremonies.

Room descriptions and layouts

11 

meeting rooms

From 1 to 600 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Experience a holiday in Singapore in 5-star Sofitel style. From luxurious bed linens and designer furnishings to the vibrant décor, handcrafted amenities and cutting-edge technology, our rooms and suites were created just for you. Settle into your very own cocoon of tranquillity in Singapore's thriving CBD. The luxurious floor-to-ceiling windows showcase city views while leafy motifs and bright floral paintings pay tribute to the city's rich botanical heritage.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,848 reviews

TripAdvisor Rating  4.5/5  869 reviews

Good stay!

Customer review rating 5.0/5

Adriana Friends - Confirmed reviews ALL

Everything was nice

comfortable stay

Customer review rating 4.5/5

--- Business - Confirmed reviews ALL

Overall very good. I took a bit of time to know how to use coffee machine in the room. Picture of the guide near the machine is too small. I could not find room-service menu.

Superb service and experience

Customer review rating 5.0/5

Pieta S. Families - Confirmed reviews ALL

Really satisfied with my stay at sofitel city centre. Good service from the staff and nice room..

Great location but services have room for improvement

Customer review rating 3.0/5

Keith Couples - Confirmed reviews ALL

- room was rather bare ( no bottled water provided, need to request thru housekeeping) - club millesime didn’t quite offer much value - indicated on accor booking that this is for my wife birthday celebration. Nothing was arranged by hotel. - requested for late checkout and confirmed durinf check in but card got locked out and need to go back to from desk to reactivate after 12pm

Bonjour Keith, Greetings from Sofitel Singapore City Centre! We are disappointed to know that your stay was less than satisfactory and would like to apologize for the inconvenience caused during your stay. This is certainly not the standards that we strive to achieve. We have shared your feedback with the respective team in the hotel, we will use your review to place corrective action in place to better improve the service we offer. We very much hope you will return to us again in the future. Best Regards Sofitel Singapore City Centre

Poor

Customer review rating 2.0/5

Guy T. Business - Confirmed reviews ALL

General decor is ok but the old Sofitel in Robinson road was so much better with so much more character. On arrival, room was not ready but I was early. Ushered up to gym floor for shower but there were now towels! Tv in my room didn’t work properly, with a connection or signal flicker of repeating every few seconds. Of my 5 night stay, I received no replacement water cartons and had to drink tap water. I had one day were my room was not cleaned or attended to at all. Just not great. Old Sofitel was much better.

Bonjour Guy T., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are disappointed to learn of your stay experience at our hotel and it is certainly not the kind of impression we would like you to leave us with. Our team takes a lot of pride in making each guest’s experience as pleasant as possible and your feedback is very much appreciated for us to improve and do better. We are really sorry to hear about the lapse in service standards and will definitely relay this back to the relevant departments for their perusal. We hope that we will have the opportunity to see you again soon. A bientot! Sofitel Singapore City Centre

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Other web-users rate our hotel

  • 747 reviews 9.1/10 Location
  • 1,432 reviews 8.5/10 Room
  • 1,585 reviews 8.5/10 Service
  • 31 reviews 5.8/10 WiFi
  • 570 reviews 7.9/10 Cleanliness
  • 447 reviews 6.4/10 Breakfast
  • 376 reviews 7.6/10 Amenities
  • 368 reviews 9.4/10 Vibe

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