Sofitel Singapore City Centre Hotel 5 stars

Customer review rating 4.7/5 4,769 reviews

Sofitel Singapore City Centre
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+ 26 Services

Hotel extras

  • In the Heart of Central Business District with Direct Access to Tanjong Pagar MRT Station

  • Luxurious Rooms With Bathtub, Free WiFi and Floor-to-Ceiling Windows

  • Enhanced Luxury Experience With Leading Culinary & Lifestyle Brands

  • Winner of 17 prestigious awards in hospitality, conferences & events, and food & beverage.

  • An Oasis for the Mind and Body with State-of-the-Art Facilities and Wellness Programs

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CHANGI AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Singapore City Centre

9 Wallich Street
078885
singapore
singapore

Tel: +6564285000

Fax: (+65)64285001

Check-in from 15h00

Check out up to 12h00

  • MRT :  EAST WEST LINE TANJONG PAGAR

  • By plane

    CHANGI AIRPORT At 20km / 12.43 miles - Shuttle paying

  • By train

    SINGAPORE CBD At 0.01km / 0.01 miles

GPS :1.276794, 103.844815

Companies

  • ABBOTT LABORATORIES 5.0 km / 3.11 mi
  • ALLIANZ 1.3 km / 0.81 mi
  • ANZ BANK 1.0 km / 0.62 mi
  • BHP BILLITION 0.4 km / 0.25 mi
  • CHEVRON 1.4 km / 0.87 mi
  • CITIBANK 1.5 km / 0.93 mi
  • CREDIT AGRICOLE 0.3 km / 0.19 mi
  • DHL EXPRESS 5.0 km / 3.11 mi
  • GOOGLE 1.3 km / 0.81 mi
  • HSBC 1.4 km / 0.87 mi
  • JP MORGAN 0.3 km / 0.19 mi
  • MORGAN STANLEY 1.0 km / 0.62 mi
  • PWC 0.9 km / 0.56 mi
  • SAMSUNG 1.0 km / 0.62 mi
Companies

Your meetings and events

Sofitel Singapore City Centre presents "The Ensemble Collection", bringing fresh creative alternatives to traditional event venues in the Lion City. Host business meetings, conferences or seminars in our 10 flexible rooms designed to inspire productivity.Unparalleled convenience is yours thanks to a prime location directly above the Tanjong Pagar MRT. Our Magnifique Meetings planners are always nearby to help with organisation, leaving you free to concentrate on your guests and the business at hand.For sensational soirées, the Wallich Ballroom can accommodate up to 950 guests in cocktail configuration. The vast pillarless space with its adjoining VIP room is ideal for large corporate events, such as product launches or awards ceremonies.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Videoconferencing

  • Luxurious Venues

  • Podium

  • Day light

  • WIFI access

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Experience a holiday in Singapore in 5-star Sofitel style. From luxurious bed linens and designer furnishings to the vibrant décor, handcrafted amenities and cutting-edge technology, our rooms and suites were created just for you. Settle into your very own cocoon of tranquillity in Singapore's thriving CBD. The floor-to-ceiling windows showcase city views while leafy motifs and bright floral paintings pay tribute to the city's rich botanical heritage.

LUXURY ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM, 2 Single Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY PREMIUM ROOM, 1 King Size Bed, Premium Services Included

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: City side, Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY PREMIUM ROOM, 2 Single Beds, Premium Services Included

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM, Club Millésime Access, 1 King Size Bed, High Floor

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM, Club Millésime Access, 2 Single Beds, High Floor

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Historic side view, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

RACINES

Type of cuisine: French

Only the finest local and seasonal ingredients go into the selection of delicious dishes at Racines. For an unforgettable meal in Singapore's financial district, discover our four live cooking stations showcasing refined French and Chinese cuisine.

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1864

Non contractual photo

Sip signature cocktails with friends, savour a relaxing breakfast with the family or treat colleagues to a well-earned glass of Champagne (complete with sabrage) after a productive day. Whatever the hour, 1864 invites you to unwind and enjoy.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Singapore City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

4,769 reviews

tripadvisor

TripAdvisor Rating 4.5/5

587 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Comfortable and spacious suite

Customer review rating 4.7/5

Anonymous Families - 10/04/2020 Confirmed reviews ALL

Overall service is good. Suggest to provide more bottled water instead of 2.

Bonjour , Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We apologize for any inconvenience during your last visit especially with your preference of the provision of additional bottled water. While we know that the overall of your stay was good, we hope to do better for your next day. We look forward to welcoming you again soon. A bientot! Sofitel Singapore City Centre

Well located, good facilities

Customer review rating 4.7/5

Tm Solo - 08/04/2020 Confirmed reviews ALL

I had everything nearby, and the hotel is an elegant retreat from the city outside

Bonjour TM, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors upon arrival to the hotel. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre

Perfectly AWESOME stay

Customer review rating 4.7/5

Nicole S. Couples - 03/04/2020 Confirmed reviews ALL

We stayed here for 5 nights in mid March 2020. We had an absolutely wonderful experience - if or when we come back to Singapore we will definitely stay here again. The staff were always professional and helpful with a friendly smile - we always felt welcomed and spoilt during our stay. Our room (2010) was great - clean, plenty of space, great choice of mini bar and the (twice a day) daily service. We also had a very good experience at all of the hotel facilities (restaurant/bar/club - level 6/pool/gym) - also loved that we had breakfast included. Our entire stay was a positive experience and we would highly recommend the Sofitel Singapore City Centre to others. Highlights - Beau the Bee (hotel's mascot) together with the Bees Knees cocktail and getting to meet/chat with their Executive Chef Jean-Charles Dubois - very friendly (& funny) guy. The only negative is that there is no power point for the hair dryer or my hair straightener in the bathroom.

Bonjour Nicole S., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors especially from our Executive Chef Jean Dubois. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre

Very well located as it is above the station and yet no accessibility for non guests except for F & B.

Customer review rating 4.7/5

Jenny T. Couples - 01/04/2020 Confirmed reviews ALL

The room is very spacious compared to most hotels in town. Comfortable bed and very clean.

Bonjour Jenny T., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors especially from Racines. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre

Magnifique Experience!!

Customer review rating 4.7/5

Raju Couples - 31/03/2020 Confirmed reviews ALL

Booked the hotel for short staycations to celebrate my wife birthday.Nice Room,good amenities,Good experience from check in to check out

Fully enjoyable staycation!

Customer review rating 4.7/5

L. S. P. Couples - 31/03/2020 Confirmed reviews ALL

We had very good time in this short getaway. All the staffs are very warm-hearted and helpful, food is good for both the evening drink session as well as breakfast, and room is very comfortable. Thank you and we look forward for our stay again!

good stay

Customer review rating 4.7/5

Andy W. Couples - 30/03/2020 Confirmed reviews ALL

Check in was seamlessly after temp taking. Room on the 15th flloor was clean and cosy

Bonjour Andy W. Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It is encouraging to learn that you had enjoyed the stay with us. We are hoping to be able to welcome you to the hotel again in the near future. A bientot! Sofitel Singapore City Centre

Awesome stay at a great convenient location with superb cleanliness

Customer review rating 4.7/5

Zen B. Couples - 30/03/2020 Confirmed reviews ALL

Super clean, super convenient location, super friendly staff

Bonjour Zen B., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to know that our team had showed you their genuine and caring services. Our location is also indeed very conveniently located directly on the Tanjong Pagar MRT station and within walking distance to various place. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. A bientot! Sofitel Singapore City Centre

High quality

Customer review rating 4.7/5

Sheedy Solo - 30/03/2020 Confirmed reviews ALL

One night stay in a luxury room. Used the gym twice, used the pool and jacuzzi once

Bonjour Sheedy Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are delighted to hear that you enjoyed the comfort of our Facilities and our sincere service. Your feedback will encourage us to continue to strive harder for our guest. We appreciate your time in sharing these comments and we hope to welcome you to back again in the near future. A bientot! Sofitel Singapore City Centre

Sofitel So Good

Customer review rating 4.7/5

Jimmy J. Couples - 30/03/2020 Confirmed reviews ALL

We staycationed at Sofitel City Center Singapore since it’s impossible to travel overseas at the moment. The staff made us feel so welcome right from the start. Ewan from reception was thoroughly professional and this set the tone for every single staff we met. Kudos to them esp during this difficult time. We had a luxury king room and it was generously spaced and very nicely fitted out. The view with the full length windows was magnificent too. The reception staff even offered a late checkout at 3 pm so from start to end, Sofitel gave us a sophisticated yet serene experience. Thank you!

Beautiful Room with wonderful service

Customer review rating 4.7/5

Anonymous Families - 29/03/2020 Confirmed reviews ALL

Booked a suite and the adjourning room. A well laid out space for relaxation and family gathering.

Bonjour Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey Your wonderful feedback made our day! This will be shared with the team and I am sure this will encourage them to strive hard for all our guests. We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre

Enjoyed my stay

Customer review rating 4.7/5

Krishnamurthy Families - 28/03/2020 Confirmed reviews ALL

Nice staff, good ambience.

Bonjour Krishnamurthy, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre

Clean, Well decorated

Customer review rating 4.7/5

Riedle Couples - 25/03/2020 Confirmed reviews ALL

The only problem I have with the hotel is that although it is a well located beside the mrt, those who drives or rent a car does not have a complimentary carpark and would be expensive if we were to stay for a longer night.

Bonjour Riedle, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We are pleased to hear you had a good experience overall, and sincerely apologize for the challenge you had encountered with the carpark during your stay. The car park belong to Tanjong Pagar Centre and due to hotel central business district location, we do not provide complimentary parking for guests. Nevertheless, we exploring a further partnership with Tanjong Pagar Centre on the carpark usage. We thank you the feedback and and we hope to see you back with us soon. Best Regards Suhardi (Adi) Asst Guest Experience Manager

Good service and nice hotel well located

Customer review rating 4.7/5

Vl Couples - 25/03/2020 Confirmed reviews ALL

Good service and attention specially at the ground floor with the concierge and at the lounge. I suggest not to have such an extreme cold A/C at the lobby lifts area and inside the lifts, the A/C is extremely cold, specially the fan speed, it can be heard that it may be at maximum speed. Such a low temperature and speed is definitely requiring a lot of energy and is not really needed, specially if the occupancy is low, hotel can save a lot of energy reducing the fan speed and at the same time the feeling of going outside to the warm weather or coming in to the hotel from warm weather to such a cold temperature can cause guests to catch a cold. I understand you must have low temperature but I reckon is too much, specially the fan speed. This has been the case in both times I've stayed in the hotel and I wanted to share my comment this time. I do not have that feeling in any other hotel.

Bonjour Leon Villavicencio Felipe V., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors especially from the Concierge and Bell Team. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation on the temperature of the hotel areas and we eagerly await your return for a more comfortable stay. A bientot! Sofitel Singapore City Centre

Well located. Very nice room!

Customer review rating 4.7/5

Ming Couples - 25/03/2020 Confirmed reviews ALL

First time my wife and I stayed at Sofitel. Checked in was smooth. Hotel is located right on top of MRT station, in the heart of Singapore. dining, shopping is very convenience. Our room was very nice and clean, very spacious with a king size bed. Like the layout of the bathroom too. Everything seem to be fine until late at night, we were not able to sleep well as the room temperature was a bit warm. We did set it to 21 degree earlier in the evening, but somehow in middle of the night it went up to 25 degree? tried to set it lower, but it doesn't work. I don't know, maybe it's just our room? Would have give 10/10 if it's not that.

Bonjour Ming, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We apologize for any inconvenience during your last visit especially with the A/C experience. While we know that the overall of your stay was good, we hope to do better for your next day. We look forward to welcoming you again soon. A bientot! Sofitel Singapore City Centre

corner room with a view

Customer review rating 4.7/5

G. L. Couples - 24/03/2020 Confirmed reviews ALL

A wonderful bird's eye view all the way to the southern port. Room, as expected, of an exceptionally high standard. Love the bathtub experience, and the convenience pf a Bose blue-tooth receiver.

Bonjour G. L., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey Thank you for your wonderful feedback. We are glad to know you liked our Bose systems and enjoyed the view provided by our luxurious rooms. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. A bientot! Sofitel Singapore City Centre

Exceeded all expectations

Customer review rating 4.7/5

Anonymous Friends - 24/03/2020 Confirmed reviews ALL

Strategic location; many amenities; interesting neighbourhood

Bonjour, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. A bientot! Sofitel Singapore City Centre

Alright stay

Customer review rating 4.7/5

Jessica Families - 24/03/2020 Confirmed reviews ALL

Room was nice and comfortable but the stay was not perfect due to: 1. It’s funny how wedding guests get comp parking coupon but not staying hotel guests 2. The staycation was to celebrate my husband’s birthday. I requested for a cake to be sent on check-out day as I was mostly unavailable on day 1, but the cake was sent a couple of hours after check-in when I was not in the room. The surprise was ruined and worse, card was addressed to me and not my husband. Wasn’t it obvious at check-in that Mr Lim (also a registered guest) was the birthday guest instead of me, the booker? I replied to the booking email about the blunder. They apologized, and said they will send it the next day but it never came. Having worked in a few five-star hotels before, I must say this blunder came as an unpleasant surprise as one would expect a five-star hotel to at least get this small gesture done right.

Bonjour Jessica, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey. We are disappointed to learn of your stay experience at our hotel and it is certainly not the kind of impression we would like you to leave us with. Our team takes a lot of pride in making each guest’s experience as pleasant as possible and your feedback is very much appreciated for us to improve and do better. We are really sorry to hear about your disappointment on the execution of your special occasion and the provision of parking facilities and will definitely relay this back to the relevant departments for their perusal. We hope that we will have the opportunity to see you again soon. A bientot! Sofitel Singapore City Centre

Good Stay

Customer review rating 4.7/5

David T. Families - 23/03/2020 Confirmed reviews ALL

First and foremost, I appreciate the team's efforts to work as front line in view of the current Virus situation. it is admirable to see individuals taking care of the place and Customer's well being and comfort. Not only comfort, hospitality was great and smiles on positive note was all around. This makes me and my family having good memories on our staycation.

Bonjour David T., Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud especially so during the current situation. We greatly appreciate your recommendation and we eagerly await you and family's return. A bientot! Sofitel Singapore City Centre

Pleasant experience

Customer review rating 4.7/5

Anonymous Friends - 23/03/2020 Confirmed reviews ALL

Everyone was accommodating and polite. Services were all prompt and professional.

Bonjour, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey It was fantastic to read that you received the genuine and caring service you deserve from our ambassadors. We look forward to sharing your kind comments with the entire team. I'm sure that everybody will be incredibly proud. We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre
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